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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,405
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,412
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,042
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,901
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,347
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. possible buffing bug

    I logged into a friends island to buff his gold mines and saw a level 5 mine was down to 7 ore. I bought an omniseeds for 50 gems and applied them to...

    Started by zarrin2012, 19.05.13 07:00
    • Replies: 0
    • Views: 6,839
    19.05.13 07:00 Go to last post
  2. Chat bug

    I don't have chat (global, help, trade, guild, officers and whisper), only have news! What is problem?

    Started by FikecKing, 16.05.13 20:13
    • Replies: 1
    • Views: 2,160
    16.05.13 20:28 Go to last post
  3. First Strike Units ~ Sub; Tactician

    The "First Strike Units" has been locked ever since I done the first sub quest, now with the update it has unlocked but the tactician quest ask me to...

    Started by Jimm_xlr8, 28.02.13 06:09
    2 Pages
    1 2
    • Replies: 17
    • Views: 79,996
    16.05.13 09:51 Go to last post
  4. Unhappy Theodor needs help - Pay 400 hardwood from your storage

    Hello all, For a long time now, I have a "waiting quest" outstanding: Theodor needs help - Pay 400 hardwood from your storage Although I do...

    Started by MrBranch, 14.05.13 18:48
    theodor help 400 hardwood
    • Replies: 6
    • Views: 44,868
    15.05.13 17:00 Go to last post
  5. Guild Quests not showing

    Hi is anyone else not getting GQ's atm?

    Started by LordSnugglepuss, 12.05.13 08:14
    • Replies: 3
    • Views: 4,248
    12.05.13 21:38 Go to last post
  6. New Lands can't be completed

    I was too quick, I had explored the lands before I got the quest "New Lands". So it is unable to find new places, and I don' get any further quest to...

    Started by Bakurasz, 10.05.13 05:25
    • Replies: 0
    • Views: 10,240
    10.05.13 05:25 Go to last post
  7. Exclamation Moving buildings alters the production time

    I have discovered a bug where moving a building will alter the production time of my buildings until I relog. More specifically, after moving a...

    Started by DragonFussion, 08.05.13 17:28
    bug, building, economy, move, production
    • Replies: 0
    • Views: 25,152
    08.05.13 17:28 Go to last post
  8. acces to my acoount blocked!!!!!

    i dont know why, but i cant acces my account...i just try to log in, and this is showing... http://prntscr.com/13w0a0 .....can you provide me...

    Started by UDBA, 08.05.13 01:36
    • Replies: 3
    • Views: 2,818
    08.05.13 09:38 Go to last post
  9. Bugged out Quest: System Functions

    I just started playing and reached "Main Quest: System Functions". When I was supposed to click through the Forum, Archive/Shortcuts and Support...

    Started by Cosmotartar, 06.05.13 19:49
    • Replies: 4
    • Views: 15,106
    06.05.13 22:42 Go to last post
  10. Angry Server redirection

    I live in Greece and used to play on Sandycove (UK server) since couple of days ago my browsers (all) redirect me to the Brazilian server. It is...

    Started by menipos, 06.05.13 21:45
    • Replies: 1
    • Views: 3,978
    06.05.13 22:01 Go to last post
  11. Loot spot adv not clearing

    This has been happening for the last couple of weeks, but is not constant. I join another players adv, when the adv is completed, ie I have...

    Started by BlueFairy, 06.05.13 16:23
    • Replies: 2
    • Views: 28,160
    06.05.13 17:07 Go to last post
  12. Loading Screen

    since yesterday I have not been able to open up the game, I log in and click on the play now button. on the next screen I get the ubisoft logo, the...

    Started by Janith, 06.05.13 06:02
    • Replies: 2
    • Views: 13,640
    06.05.13 17:07 Go to last post
  13. To the First Adventure Quest not registering completion of The Bounty Hunters.

    Hello, just a quick one. Under Basic adventure I currently have the quest 'To the first adventure' to complete it I need to complete the...

    Started by Seneschal_Saul, 27.11.12 16:55
    • Replies: 7
    • Views: 29,348
    06.05.13 17:06 Go to last post
  14. no chat server ?

    any one else having probs with chat server not loading ????

    Started by P3bble247, 05.05.13 11:59
    • Replies: 2
    • Views: 9,091
    05.05.13 20:41 Go to last post
  15. Gems

    Just purchased 56k gems, not recieved them... even tho ive had a email saying the money is being taken off my card... and everything went through...

    Started by Dean_S, 16.04.13 19:02
    • Replies: 4
    • Views: 2,677
    05.05.13 20:31 Go to last post
  16. Add friend, but friend not found

    My friend KaleKnakker just joined Settlers online. I wanted to add him as friend, but Settlers is not displaying him when I type his name. Vice...

    Started by MrBranch, 02.05.13 22:25
    • Replies: 1
    • Views: 15,034
    02.05.13 22:32 Go to last post
  17. Missing Guild Quests (Again.)

    Our GQs have vanished again, our last was 18th March. I'd been holding off posting in hopes something would shake loose but as it hasn't... We...

    Started by Iolanthe, 24.03.13 13:05
    • Replies: 5
    • Views: 30,970
    02.05.13 12:39 Go to last post
  18. Clear Cache message - game won't load.

    I can't load my game on Chrome any more. It keeps telling me to clear my cache, I have done it in the browser itself and I've also used CCleaner but...

    Started by NettleUK, 30.04.13 03:35
    • Replies: 3
    • Views: 30,519
    30.04.13 15:42 Go to last post
  19. the militia

    the militia quest is no longer locked but still cant seem to finish it. how or when is this going to be sorted,help

    Started by KingFungi, 29.04.13 19:28
    • Replies: 1
    • Views: 15,315
    30.04.13 06:36 Go to last post
  20. Unhappy Can't complete quests

    It is impossible for me to complete 2 quests: Militaria > the militaria requires me to defeat an enemy camp with 50 or more Militaria. First strike...

    Started by davesmeg, 16.04.13 17:24
    • Replies: 5
    • Views: 36,576
    29.04.13 22:05 Go to last post

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