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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485
  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages
    1 2 3 ... 16
    • Replies: 154
    • Views: 3,381
    Today 09:51 Go to last post
  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 3,490
    22.10.25 07:52 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 393,801
    26.10.24 06:48 Go to last post
  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 120,129
    13.11.23 03:13 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 479,744
    08.11.23 11:58 Go to last post
  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,787,256
    18.08.23 11:52 Go to last post
  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,131,542
    26.12.20 06:44 Go to last post
  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    27.07.17 16:21 Go to last post
  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    18.08.13 11:15 Go to last post
  1. Unhappy Selling X Aunt Irma's Gift Baskets

    Situation: I produced several Aunt Irma's Gift Baskets from the provision house. I produced them seperately, so I have several standalone buffs in...

    Started by MrBranch, 20.05.13 22:23
    aunt irma's gift basket
    • Replies: 2
    • Views: 11,389
    21.05.13 10:28 Go to last post
  2. Thumbs down prov house ressource bug

    Hi there... i dont know if somebody has written here in the forum about that... if yes sorry :) I canceled today some retired beandits and had a...

    Started by SidV, 20.05.13 19:04
    sidv
    • Replies: 2
    • Views: 6,978
    20.05.13 22:31 Go to last post
  3. 200 cavalry vrs 200 dogs

    Just attacked 200 dogs with 200 cavalry killed them all and left the camp empty but said I lost?

    Started by bono6667, 19.05.13 12:07
    • Replies: 3
    • Views: 8,540
    19.05.13 19:52 Go to last post
  4. Invite friend

    Why can't I invite a friend?

    Started by Dellamorrte, 21.01.13 13:48
    • Replies: 7
    • Views: 40,924
    19.05.13 12:14 Go to last post
  5. Post Two Quests Not Working

    I've noticed the tallies for "The Bear" and "Don't Forget" aren't working properly... In the case of the former, I have all the resources complete...

    Started by Tiletron, 04.01.13 17:29
    • Replies: 6
    • Views: 15,138
    19.05.13 10:33 Go to last post
  6. bug - general

    Click on a Garrison with general. Window titled general appears. Click cancel button, nothing happens, window is still open

    Started by Starous, 09.05.13 20:16
    • Replies: 2
    • Views: 3,303
    19.05.13 10:30 Go to last post
  7. Cant trade with friends and guild members

    Hi, for a few days now by trade tab for each friend is inactive and I cannot trade. When clicking on it, it says I need to be friends with them...

    Started by Princeznicka, 09.05.13 08:38
    bug, trade tab
    • Replies: 1
    • Views: 87,311
    19.05.13 10:23 Go to last post
  8. possible buffing bug

    I logged into a friends island to buff his gold mines and saw a level 5 mine was down to 7 ore. I bought an omniseeds for 50 gems and applied them to...

    Started by zarrin2012, 19.05.13 08:00
    • Replies: 0
    • Views: 6,877
    19.05.13 08:00 Go to last post
  9. Chat bug

    I don't have chat (global, help, trade, guild, officers and whisper), only have news! What is problem?

    Started by FikecKing, 16.05.13 21:13
    • Replies: 1
    • Views: 2,261
    16.05.13 21:28 Go to last post
  10. First Strike Units ~ Sub; Tactician

    The "First Strike Units" has been locked ever since I done the first sub quest, now with the update it has unlocked but the tactician quest ask me to...

    Started by Jimm_xlr8, 28.02.13 06:09
    2 Pages
    1 2
    • Replies: 17
    • Views: 80,370
    16.05.13 10:51 Go to last post
  11. Unhappy Theodor needs help - Pay 400 hardwood from your storage

    Hello all, For a long time now, I have a "waiting quest" outstanding: Theodor needs help - Pay 400 hardwood from your storage Although I do...

    Started by MrBranch, 14.05.13 19:48
    theodor help 400 hardwood
    • Replies: 6
    • Views: 45,005
    15.05.13 18:00 Go to last post
  12. Guild Quests not showing

    Hi is anyone else not getting GQ's atm?

    Started by LordSnugglepuss, 12.05.13 09:14
    • Replies: 3
    • Views: 4,516
    12.05.13 22:38 Go to last post
  13. New Lands can't be completed

    I was too quick, I had explored the lands before I got the quest "New Lands". So it is unable to find new places, and I don' get any further quest to...

    Started by Bakurasz, 10.05.13 06:25
    • Replies: 0
    • Views: 10,274
    10.05.13 06:25 Go to last post
  14. Exclamation Moving buildings alters the production time

    I have discovered a bug where moving a building will alter the production time of my buildings until I relog. More specifically, after moving a...

    Started by DragonFussion, 08.05.13 18:28
    bug, building, economy, move, production
    • Replies: 0
    • Views: 25,422
    08.05.13 18:28 Go to last post
  15. acces to my acoount blocked!!!!!

    i dont know why, but i cant acces my account...i just try to log in, and this is showing... http://prntscr.com/13w0a0 .....can you provide me...

    Started by UDBA, 08.05.13 02:36
    • Replies: 3
    • Views: 2,854
    08.05.13 10:38 Go to last post
  16. Bugged out Quest: System Functions

    I just started playing and reached "Main Quest: System Functions". When I was supposed to click through the Forum, Archive/Shortcuts and Support...

    Started by Cosmotartar, 06.05.13 20:49
    • Replies: 4
    • Views: 15,184
    06.05.13 23:42 Go to last post
  17. Angry Server redirection

    I live in Greece and used to play on Sandycove (UK server) since couple of days ago my browsers (all) redirect me to the Brazilian server. It is...

    Started by menipos, 06.05.13 22:45
    • Replies: 1
    • Views: 4,011
    06.05.13 23:01 Go to last post
  18. Loot spot adv not clearing

    This has been happening for the last couple of weeks, but is not constant. I join another players adv, when the adv is completed, ie I have...

    Started by BlueFairy, 06.05.13 17:23
    • Replies: 2
    • Views: 29,038
    06.05.13 18:07 Go to last post
  19. Loading Screen

    since yesterday I have not been able to open up the game, I log in and click on the play now button. on the next screen I get the ubisoft logo, the...

    Started by Janith, 06.05.13 07:02
    • Replies: 2
    • Views: 13,805
    06.05.13 18:07 Go to last post
  20. To the First Adventure Quest not registering completion of The Bounty Hunters.

    Hello, just a quick one. Under Basic adventure I currently have the quest 'To the first adventure' to complete it I need to complete the...

    Started by Seneschal_Saul, 27.11.12 16:55
    • Replies: 7
    • Views: 29,441
    06.05.13 18:06 Go to last post

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