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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,448
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,370
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,422
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,117
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,929
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Last nights maintenance

    Since maintenance last night when I login my island does not really load and everything is so slow I cannot do anything... I thought maybe I was...

    Started by PChamps, 25.04.13 15:20
    • Replies: 2
    • Views: 5,630
    29.04.13 15:30 Go to last post
  2. Angry Quild quest trouble

    Hi there, there are problems with the guild quest When will this be fixed !!! because we had now 3 times after eachother the pirates guild quest...

    Started by matie2506, 29.04.13 08:22
    bug, guild quest problem
    • Replies: 0
    • Views: 28,988
    29.04.13 08:22 Go to last post
  3. Forum posting

    I'm sorry if this isn't exactly the correct place for this but it seemed the most appropriate. It was horrendously difficult to find out why,...

    Started by mooseMe, 28.04.13 20:49
    • Replies: 0
    • Views: 11,935
    28.04.13 20:49 Go to last post
  4. Jolly Geologist doesn't find deposits.....

    See timeline below. Sent out 3x Geologists (one jolly, 2 standard). Jolly comes back after finding nothing, the standard ones find deposits (no...

    Started by AlbaCridhe, 27.04.13 07:25
    • Replies: 3
    • Views: 20,025
    27.04.13 13:09 Go to last post
  5. Missing buildings

    I have the Exotic saw mill, but I don't have exotic wood cutter, same goes for titanium mine. I have the melter, but not the mine!

    Started by Trocker, 27.04.13 07:15
    • Replies: 1
    • Views: 11,943
    27.04.13 10:42 Go to last post
  6. the dargon rose ref borrowed force

    I am having problems I have produced enough lonely marble but it wont let go any further I also have enough steel too

    Started by dadof2, 25.04.13 19:46
    • Replies: 0
    • Views: 4,992
    25.04.13 19:46 Go to last post
  7. We regret that the connection to the "The Settlers Online" server failed.

    Is this the signal that the server is under maintenance?

    Started by Mwhahahaha, 25.04.13 00:32
    • Replies: 3
    • Views: 81,244
    25.04.13 07:34 Go to last post
  8. Death to the Leaders Quest

    Hello, After I have completed the Death to the Leaders quest, the quest continues to appear as completed all the time, when I log in and...

    Started by Goattie, 24.04.13 15:10
    bug, death to the leaders, error, message, quest, task
    • Replies: 1
    • Views: 36,050
    24.04.13 20:18 Go to last post
  9. work goes to far away mine

    Hello, Just found a new Marble mine. I build a marble mason next too it also the ware house is next to the mason. The problem is that the...

    Started by bigben2159, 23.04.13 10:36
    • Replies: 1
    • Views: 3,811
    23.04.13 23:40 Go to last post
  10. cant log in 10 minutes before maintenance

    cant log in 10 minutes before maintenance. I have screenshot of your website saying it starts at 0:30 +1 not at 0:20 or 0:19 . End of easter event...

    Started by joanajoanska, 17.04.13 23:29
    • Replies: 4
    • Views: 6,964
    23.04.13 12:15 Go to last post
  11. Unable to cancel guild quests

    there seems to be an error in the game again. Our guild leader can't cancel unwanted guild quests. this issue seems to have been sorted on test...

    Started by Balerathon, 21.04.13 19:44
    cancel, guild, quests
    • Replies: 7
    • Views: 69,313
    22.04.13 16:06 Go to last post
  12. Iron ore and iron ore refill can't be traded directly

    Hi, I wanted to trade an iron ore +250 refill with a friend. When I created a direct trade (250+ iron ore refill for 300 iron ore) I couldn't...

    Started by Garth2079, 19.04.13 23:06
    • Replies: 1
    • Views: 14,603
    20.04.13 08:11 Go to last post
  13. 1 coin on medium search quest

    Hi ive being sending out my explorer every 12 hours on medium searches but as of yet i have not found a coin as a reward? is this a bug or is it im...

    Started by RincewindUK, 18.04.13 11:48
    • Replies: 3
    • Views: 6,557
    18.04.13 22:54 Go to last post
  14. Our guild is at risk can someone please help us

    Hello our guild is at risk of being lost due to a technical error with our guild founder Kpek. Aparently he has placed a watermill in a bad place and...

    Started by funkybean2013, 17.04.13 20:35
    2 Pages
    1 2
    • Replies: 12
    • Views: 24,276
    18.04.13 19:32 Go to last post
  15. Quest completed! : Defeat 1st bandit leader camp

    How many times per hour is this going to continue to show up? Immediately upon log-in, it's "waiting" for me. Then it seems that every time a new...

    Started by BiggMixx, 18.04.13 10:12
    bug, death to the leaders
    • Replies: 2
    • Views: 29,367
    18.04.13 18:08 Go to last post
  16. Not getting any daily quests

    Hi ive logged out numerous times recently but i have not received any daily quests now for two days, i do receive the daily allowances for visiting...

    Started by RincewindUK, 18.04.13 11:41
    • Replies: 2
    • Views: 14,110
    18.04.13 13:37 Go to last post
  17. When upgradading floating houses, pop limit is reduced

    Just bought 3 floating houses for gems (right after maintenance). When I upgrade them, the pop limit is reduced untill after the upgrade. Looks like...

    Started by Gragnor, 18.04.13 06:23
    • Replies: 1
    • Views: 11,459
    18.04.13 08:19 Go to last post
  18. Tried moving Provision House, now stuck

    Hi, I tried moving the Provision house for the quest "To reposition buildings", but it seems to be stuck now. I tried moving it and the dialog...

    Started by dexmans, 17.04.13 20:54
    move, reposition, stuck
    • Replies: 2
    • Views: 40,966
    18.04.13 06:45 Go to last post
  19. Server zone crashed

    I went to place a watermill and the whole game crashed. I cannot login as it says server zone crashed. I have tried several times and nothing.

    Started by Bozmech, 17.04.13 09:45
    • Replies: 2
    • Views: 21,903
    17.04.13 09:57 Go to last post
  20. New quest

    Have just done the Traitors adventure, and from the minut I loaded the adventure untill i left it, i got a "new quest" messege about every 2 minut....

    Started by Faststriker, 16.04.13 10:46
    • Replies: 0
    • Views: 7,623
    16.04.13 10:46 Go to last post

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