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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,665
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,945
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,508
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,822
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,673
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,394
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Death to the Leaders Quest

    Hello, After I have completed the Death to the Leaders quest, the quest continues to appear as completed all the time, when I log in and...

    Started by Goattie, 24.04.13 15:10
    bug, death to the leaders, error, message, quest, task
    • Replies: 1
    • Views: 35,978
    peck_ed
    24.04.13 20:18 Go to last post

  2. work goes to far away mine

    Hello, Just found a new Marble mine. I build a marble mason next too it also the ware house is next to the mason. The problem is that the...

    Started by bigben2159, 23.04.13 10:36
    • Replies: 1
    • Views: 3,466
    peck_ed
    23.04.13 23:40 Go to last post

  3. cant log in 10 minutes before maintenance

    cant log in 10 minutes before maintenance. I have screenshot of your website saying it starts at 0:30 +1 not at 0:20 or 0:19 . End of easter event...

    Started by joanajoanska, 17.04.13 23:29
    • Replies: 4
    • Views: 6,933
    Steve1077
    23.04.13 12:15 Go to last post

  4. Unable to cancel guild quests

    there seems to be an error in the game again. Our guild leader can't cancel unwanted guild quests. this issue seems to have been sorted on test...

    Started by Balerathon, 21.04.13 19:44
    cancel, guild, quests
    • Replies: 7
    • Views: 68,568
    Promethos
    22.04.13 16:06 Go to last post

  5. Iron ore and iron ore refill can't be traded directly

    Hi, I wanted to trade an iron ore +250 refill with a friend. When I created a direct trade (250+ iron ore refill for 300 iron ore) I couldn't...

    Started by Garth2079, 19.04.13 23:06
    • Replies: 1
    • Views: 14,570
    lulu10093
    20.04.13 08:11 Go to last post

  6. 1 coin on medium search quest

    Hi ive being sending out my explorer every 12 hours on medium searches but as of yet i have not found a coin as a reward? is this a bug or is it im...

    Started by RincewindUK, 18.04.13 11:48
    • Replies: 3
    • Views: 6,530
    Icegirl
    18.04.13 22:54 Go to last post

  7. Our guild is at risk can someone please help us

    Hello our guild is at risk of being lost due to a technical error with our guild founder Kpek. Aparently he has placed a watermill in a bad place and...

    Started by funkybean2013, 17.04.13 20:35
    2 Pages •
    1 2
    • Replies: 12
    • Views: 23,576
    cloem
    18.04.13 19:32 Go to last post

  8. Quest completed! : Defeat 1st bandit leader camp

    How many times per hour is this going to continue to show up? Immediately upon log-in, it's "waiting" for me. Then it seems that every time a new...

    Started by BiggMixx, 18.04.13 10:12
    bug, death to the leaders
    • Replies: 2
    • Views: 29,254
    Alaminkhan30
    18.04.13 18:08 Go to last post

  9. Not getting any daily quests

    Hi ive logged out numerous times recently but i have not received any daily quests now for two days, i do receive the daily allowances for visiting...

    Started by RincewindUK, 18.04.13 11:41
    • Replies: 2
    • Views: 14,070
    RincewindUK
    18.04.13 13:37 Go to last post

  10. When upgradading floating houses, pop limit is reduced

    Just bought 3 floating houses for gems (right after maintenance). When I upgrade them, the pop limit is reduced untill after the upgrade. Looks like...

    Started by Gragnor, 18.04.13 06:23
    • Replies: 1
    • Views: 11,450
    Chilly728
    18.04.13 08:19 Go to last post

  11. Tried moving Provision House, now stuck

    Hi, I tried moving the Provision house for the quest "To reposition buildings", but it seems to be stuck now. I tried moving it and the dialog...

    Started by dexmans, 17.04.13 20:54
    move, reposition, stuck
    • Replies: 2
    • Views: 40,871
    dexmans
    18.04.13 06:45 Go to last post

  12. Server zone crashed

    I went to place a watermill and the whole game crashed. I cannot login as it says server zone crashed. I have tried several times and nothing.

    Started by Bozmech, 17.04.13 09:45
    • Replies: 2
    • Views: 21,776
    peck_ed
    17.04.13 09:57 Go to last post

  13. New quest

    Have just done the Traitors adventure, and from the minut I loaded the adventure untill i left it, i got a "new quest" messege about every 2 minut....

    Started by Faststriker, 16.04.13 10:46
    • Replies: 0
    • Views: 7,617
    Faststriker
    16.04.13 10:46 Go to last post

  14. Angry Blocks....

    Did you change anything in last update? Since last update blocks with more than 1 Round are not working properly. I know that blocks are not...

    Started by Hamboy75, 31.03.13 11:14
    • Replies: 2
    • Views: 21,498
    Faststriker
    16.04.13 10:40 Go to last post

  15. TO issue - Transaction Failed

    I keep getting this message in the TO: but when I hit the refresh button, the same offers come back. Basically it means I can't buy anything!

    Started by Icegirl, 16.04.13 00:06
    • Replies: 0
    • Views: 2,870
    Icegirl
    16.04.13 00:06 Go to last post

  16. Typo

    Sorry if there's a better thread for this. I know I saw one a while back but I can't find it now. Anywho, what's 'ingnore'?

    Started by Icegirl, 04.04.13 11:46
    • Replies: 1
    • Views: 3,839
    Malchick
    14.04.13 15:20 Go to last post

  17. Bugged guild quest "one soldier, two soldiers"

    i have the following issue with that quest. quest has two parts to a) produce 120 bronze swords and b) make 80 bread the first part is complete but...

    Started by dudis, 23.11.12 09:54
    • Replies: 2
    • Views: 4,788
    Iolanthe
    14.04.13 12:02 Go to last post

  18. Gunpowder adventure - NW landing locked

    When I send generals they land in SW sector. I can transfer them to SE or NE landing sectors, BUT they CAN NOT find route to NW sector! The NW...

    Started by Mechanix, 13.04.13 11:51
    gunpowder, landing
    • Replies: 0
    • Views: 22,205
    Mechanix
    13.04.13 11:51 Go to last post

  19. please help

    I'm playing this game for over a year, but these days I sent an e-mail account is reset and the authorities started from the beginning of the game,...

    Started by olkank, 12.04.13 11:22
    • Replies: 1
    • Views: 3,608
    peck_ed
    12.04.13 17:14 Go to last post

  20. useing gems to speed up explores BUG!!

    hi today i used 60 gems on a explore to speed it up to find eggs..all is well... from 20 hours to 5 hours to go.. but when i relog in its say i...

    Started by kingvictor, 09.04.13 03:55
    2 Pages •
    1 2
    • Replies: 10
    • Views: 79,515
    Don_Seljak
    12.04.13 13:23 Go to last post
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