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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 364,365
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 111,756
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 444,475
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,709,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,088,698
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,902
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. 1 coin on medium search quest

    Hi ive being sending out my explorer every 12 hours on medium searches but as of yet i have not found a coin as a reward? is this a bug or is it im...

    Started by RincewindUK, 18.04.13 11:48
    • Replies: 3
    • Views: 6,514
    18.04.13 22:54 Go to last post
  2. Our guild is at risk can someone please help us

    Hello our guild is at risk of being lost due to a technical error with our guild founder Kpek. Aparently he has placed a watermill in a bad place and...

    Started by funkybean2013, 17.04.13 20:35
    2 Pages
    1 2
    • Replies: 12
    • Views: 23,399
    18.04.13 19:32 Go to last post
  3. Quest completed! : Defeat 1st bandit leader camp

    How many times per hour is this going to continue to show up? Immediately upon log-in, it's "waiting" for me. Then it seems that every time a new...

    Started by BiggMixx, 18.04.13 10:12
    bug, death to the leaders
    • Replies: 2
    • Views: 29,200
    18.04.13 18:08 Go to last post
  4. Not getting any daily quests

    Hi ive logged out numerous times recently but i have not received any daily quests now for two days, i do receive the daily allowances for visiting...

    Started by RincewindUK, 18.04.13 11:41
    • Replies: 2
    • Views: 14,024
    18.04.13 13:37 Go to last post
  5. When upgradading floating houses, pop limit is reduced

    Just bought 3 floating houses for gems (right after maintenance). When I upgrade them, the pop limit is reduced untill after the upgrade. Looks like...

    Started by Gragnor, 18.04.13 06:23
    • Replies: 1
    • Views: 11,436
    18.04.13 08:19 Go to last post
  6. Tried moving Provision House, now stuck

    Hi, I tried moving the Provision house for the quest "To reposition buildings", but it seems to be stuck now. I tried moving it and the dialog...

    Started by dexmans, 17.04.13 20:54
    move, reposition, stuck
    • Replies: 2
    • Views: 40,822
    18.04.13 06:45 Go to last post
  7. Server zone crashed

    I went to place a watermill and the whole game crashed. I cannot login as it says server zone crashed. I have tried several times and nothing.

    Started by Bozmech, 17.04.13 09:45
    • Replies: 2
    • Views: 21,721
    17.04.13 09:57 Go to last post
  8. New quest

    Have just done the Traitors adventure, and from the minut I loaded the adventure untill i left it, i got a "new quest" messege about every 2 minut....

    Started by Faststriker, 16.04.13 10:46
    • Replies: 0
    • Views: 7,608
    16.04.13 10:46 Go to last post
  9. Angry Blocks....

    Did you change anything in last update? Since last update blocks with more than 1 Round are not working properly. I know that blocks are not...

    Started by Hamboy75, 31.03.13 11:14
    • Replies: 2
    • Views: 21,482
    16.04.13 10:40 Go to last post
  10. TO issue - Transaction Failed

    I keep getting this message in the TO: but when I hit the refresh button, the same offers come back. Basically it means I can't buy anything!

    Started by Icegirl, 16.04.13 00:06
    • Replies: 0
    • Views: 2,854
    16.04.13 00:06 Go to last post
  11. Typo

    Sorry if there's a better thread for this. I know I saw one a while back but I can't find it now. Anywho, what's 'ingnore'?

    Started by Icegirl, 04.04.13 11:46
    • Replies: 1
    • Views: 3,824
    14.04.13 15:20 Go to last post
  12. Bugged guild quest "one soldier, two soldiers"

    i have the following issue with that quest. quest has two parts to a) produce 120 bronze swords and b) make 80 bread the first part is complete but...

    Started by dudis, 23.11.12 09:54
    • Replies: 2
    • Views: 4,775
    14.04.13 12:02 Go to last post
  13. Gunpowder adventure - NW landing locked

    When I send generals they land in SW sector. I can transfer them to SE or NE landing sectors, BUT they CAN NOT find route to NW sector! The NW...

    Started by Mechanix, 13.04.13 11:51
    gunpowder, landing
    • Replies: 0
    • Views: 22,172
    13.04.13 11:51 Go to last post
  14. please help

    I'm playing this game for over a year, but these days I sent an e-mail account is reset and the authorities started from the beginning of the game,...

    Started by olkank, 12.04.13 11:22
    • Replies: 1
    • Views: 3,590
    12.04.13 17:14 Go to last post
  15. useing gems to speed up explores BUG!!

    hi today i used 60 gems on a explore to speed it up to find eggs..all is well... from 20 hours to 5 hours to go.. but when i relog in its say i...

    Started by kingvictor, 09.04.13 03:55
    2 Pages
    1 2
    • Replies: 10
    • Views: 79,457
    12.04.13 13:23 Go to last post
  16. Angry Support ticket problems...

    Please help me with my problems.. I send first support ticket over one month ago already.. and after that another one 2 weeks later and again...

    Started by MerlinXII, 11.04.13 08:55
    • Replies: 3
    • Views: 4,025
    11.04.13 19:19 Go to last post
  17. Angry Guild quests

    YET AGAIN WE HAVE NO GUILD QUESTS COME ON GUYS SORT IT OUT THIS IS THE SECOND TIME NOW IT'S BEYOND FUNNY:mad::mad:

    Started by jip1976, 08.04.13 16:09
    • Replies: 4
    • Views: 2,685
    11.04.13 14:27 Go to last post
  18. Exclamation Easter event awards

    From what has been said in guild today I've noticed that one of the awards is puzzling. For players of between level 25 and level 39 if they get the...

    Started by Dorotheus, 09.04.13 21:00
    • Replies: 0
    • Views: 4,920
    09.04.13 21:00 Go to last post
  19. Luxury MAterials - "to get rid of the worms" - [undefined text]

    Hi In the main Quest "Luxury materials" in the subQ "to get rid of the worms" ther is no text in the Quest i have the {undefined text} in the...

    Started by Angelojim, 21.03.13 12:59
    • Replies: 5
    • Views: 14,005
    08.04.13 21:25 Go to last post
  20. The Support team are so nice

    I Just wanted to report that i rasied an issue with support over some gems that had been lost when i purchased a time reduction and then lost server...

    Started by WippleWorm, 08.04.13 17:55
    • Replies: 0
    • Views: 5,924
    08.04.13 17:55 Go to last post

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