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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,386
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,364
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,392
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,896
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,843
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,275
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry Blocks....

    Did you change anything in last update? Since last update blocks with more than 1 Round are not working properly. I know that blocks are not...

    Started by Hamboy75, 31.03.13 11:14
    • Replies: 2
    • Views: 21,507
    16.04.13 10:40 Go to last post
  2. TO issue - Transaction Failed

    I keep getting this message in the TO: but when I hit the refresh button, the same offers come back. Basically it means I can't buy anything!

    Started by Icegirl, 16.04.13 00:06
    • Replies: 0
    • Views: 2,898
    16.04.13 00:06 Go to last post
  3. Typo

    Sorry if there's a better thread for this. I know I saw one a while back but I can't find it now. Anywho, what's 'ingnore'?

    Started by Icegirl, 04.04.13 11:46
    • Replies: 1
    • Views: 3,852
    14.04.13 15:20 Go to last post
  4. Bugged guild quest "one soldier, two soldiers"

    i have the following issue with that quest. quest has two parts to a) produce 120 bronze swords and b) make 80 bread the first part is complete but...

    Started by dudis, 23.11.12 09:54
    • Replies: 2
    • Views: 4,816
    14.04.13 12:02 Go to last post
  5. Gunpowder adventure - NW landing locked

    When I send generals they land in SW sector. I can transfer them to SE or NE landing sectors, BUT they CAN NOT find route to NW sector! The NW...

    Started by Mechanix, 13.04.13 11:51
    gunpowder, landing
    • Replies: 0
    • Views: 22,255
    13.04.13 11:51 Go to last post
  6. please help

    I'm playing this game for over a year, but these days I sent an e-mail account is reset and the authorities started from the beginning of the game,...

    Started by olkank, 12.04.13 11:22
    • Replies: 1
    • Views: 3,614
    12.04.13 17:14 Go to last post
  7. useing gems to speed up explores BUG!!

    hi today i used 60 gems on a explore to speed it up to find eggs..all is well... from 20 hours to 5 hours to go.. but when i relog in its say i...

    Started by kingvictor, 09.04.13 03:55
    2 Pages
    1 2
    • Replies: 10
    • Views: 79,593
    12.04.13 13:23 Go to last post
  8. Angry Support ticket problems...

    Please help me with my problems.. I send first support ticket over one month ago already.. and after that another one 2 weeks later and again...

    Started by MerlinXII, 11.04.13 08:55
    • Replies: 3
    • Views: 4,070
    11.04.13 19:19 Go to last post
  9. Angry Guild quests

    YET AGAIN WE HAVE NO GUILD QUESTS COME ON GUYS SORT IT OUT THIS IS THE SECOND TIME NOW IT'S BEYOND FUNNY:mad::mad:

    Started by jip1976, 08.04.13 16:09
    • Replies: 4
    • Views: 2,728
    11.04.13 14:27 Go to last post
  10. Exclamation Easter event awards

    From what has been said in guild today I've noticed that one of the awards is puzzling. For players of between level 25 and level 39 if they get the...

    Started by Dorotheus, 09.04.13 21:00
    • Replies: 0
    • Views: 4,933
    09.04.13 21:00 Go to last post
  11. Luxury MAterials - "to get rid of the worms" - [undefined text]

    Hi In the main Quest "Luxury materials" in the subQ "to get rid of the worms" ther is no text in the Quest i have the {undefined text} in the...

    Started by Angelojim, 21.03.13 12:59
    • Replies: 5
    • Views: 14,555
    08.04.13 21:25 Go to last post
  12. The Support team are so nice

    I Just wanted to report that i rasied an issue with support over some gems that had been lost when i purchased a time reduction and then lost server...

    Started by WippleWorm, 08.04.13 17:55
    • Replies: 0
    • Views: 6,071
    08.04.13 17:55 Go to last post
  13. Guild Quest Footprints in the sand exotic wood undefined text

    the Guild quest for exotic wood plank undefined text pop up again!:(

    Started by Xandius, 08.04.13 16:59
    • Replies: 1
    • Views: 10,577
    08.04.13 17:04 Go to last post
  14. Can't use Gems?

    On the gem item shop I can't buy anything even though I have 600+ gems. The items on there are slightly translucent and it won't allow me to even ...

    Started by crystal_spears, 06.04.13 15:14
    bug, gem, items
    • Replies: 4
    • Views: 21,590
    08.04.13 16:44 Go to last post
  15. In some cases you are able to set up a trade with a newly added player

    Insta-trade ....Although you can set up the trade and send it and it says res is sent, nothing actually leaves your warehouse so its a self fixing...

    Started by Julez666, 08.04.13 15:19
    • Replies: 0
    • Views: 10,500
    08.04.13 15:19 Go to last post
  16. Building upgrade costs

    Hi guys, I'm just wondering. What are the building upgrade costs per each level ( detailed for every type of building ) ? Seen a nice table with...

    Started by Tracer, 15.05.12 15:03
    • Replies: 6
    • Views: 65,447
    08.04.13 13:44 Go to last post
  17. Big problems

    Is it only me who have big problems after the last downtime? Its take 20-30 min to connect the game, cant see all buildings, when I shall attack the...

    Started by Kavoan, 08.04.13 10:06
    • Replies: 2
    • Views: 8,812
    08.04.13 13:11 Go to last post
  18. adventuer games

    am have problems with the adventuer game cant seem to get on them

    Started by mcfee1984, 08.04.13 10:46
    • Replies: 1
    • Views: 10,054
    08.04.13 11:20 Go to last post
  19. Missing eggs on medium searches?

    Trying to complete the "The Hint" Easter quest that needs 20 eggs from medium adventures. Only about 30% of searches come back with eggs whereas it...

    Started by goonerfan, 04.04.13 15:16
    • Replies: 7
    • Views: 23,608
    06.04.13 15:39 Go to last post
  20. Cant log on

    Is anyone else having problems logging in right now ? I have been trying to log back in for over 30 minutes again after being logged out for no...

    Started by itsmegavin, 30.03.13 21:54
    2 Pages
    1 2
    • Replies: 13
    • Views: 30,961
    06.04.13 09:57 Go to last post

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