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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,048
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,739
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,149
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,514
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,630
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,064
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. When upgradading floating houses, pop limit is reduced

    Just bought 3 floating houses for gems (right after maintenance). When I upgrade them, the pop limit is reduced untill after the upgrade. Looks like...

    Started by Gragnor, 18.04.13 06:23
    • Replies: 1
    • Views: 11,474
    Chilly728
    18.04.13 08:19 Go to last post

  2. Tried moving Provision House, now stuck

    Hi, I tried moving the Provision house for the quest "To reposition buildings", but it seems to be stuck now. I tried moving it and the dialog...

    Started by dexmans, 17.04.13 20:54
    move, reposition, stuck
    • Replies: 2
    • Views: 41,066
    dexmans
    18.04.13 06:45 Go to last post

  3. Server zone crashed

    I went to place a watermill and the whole game crashed. I cannot login as it says server zone crashed. I have tried several times and nothing.

    Started by Bozmech, 17.04.13 09:45
    • Replies: 2
    • Views: 22,053
    peck_ed
    17.04.13 09:57 Go to last post

  4. New quest

    Have just done the Traitors adventure, and from the minut I loaded the adventure untill i left it, i got a "new quest" messege about every 2 minut....

    Started by Faststriker, 16.04.13 10:46
    • Replies: 0
    • Views: 7,635
    Faststriker
    16.04.13 10:46 Go to last post

  5. Angry Blocks....

    Did you change anything in last update? Since last update blocks with more than 1 Round are not working properly. I know that blocks are not...

    Started by Hamboy75, 31.03.13 11:14
    • Replies: 2
    • Views: 21,528
    Faststriker
    16.04.13 10:40 Go to last post

  6. TO issue - Transaction Failed

    I keep getting this message in the TO: but when I hit the refresh button, the same offers come back. Basically it means I can't buy anything!

    Started by Icegirl, 16.04.13 00:06
    • Replies: 0
    • Views: 2,930
    Icegirl
    16.04.13 00:06 Go to last post

  7. Typo

    Sorry if there's a better thread for this. I know I saw one a while back but I can't find it now. Anywho, what's 'ingnore'?

    Started by Icegirl, 04.04.13 11:46
    • Replies: 1
    • Views: 3,864
    Malchick
    14.04.13 15:20 Go to last post

  8. Bugged guild quest "one soldier, two soldiers"

    i have the following issue with that quest. quest has two parts to a) produce 120 bronze swords and b) make 80 bread the first part is complete but...

    Started by dudis, 23.11.12 09:54
    • Replies: 2
    • Views: 4,830
    Iolanthe
    14.04.13 12:02 Go to last post

  9. Gunpowder adventure - NW landing locked

    When I send generals they land in SW sector. I can transfer them to SE or NE landing sectors, BUT they CAN NOT find route to NW sector! The NW...

    Started by Mechanix, 13.04.13 11:51
    gunpowder, landing
    • Replies: 0
    • Views: 22,315
    Mechanix
    13.04.13 11:51 Go to last post

  10. please help

    I'm playing this game for over a year, but these days I sent an e-mail account is reset and the authorities started from the beginning of the game,...

    Started by olkank, 12.04.13 11:22
    • Replies: 1
    • Views: 3,625
    peck_ed
    12.04.13 17:14 Go to last post

  11. useing gems to speed up explores BUG!!

    hi today i used 60 gems on a explore to speed it up to find eggs..all is well... from 20 hours to 5 hours to go.. but when i relog in its say i...

    Started by kingvictor, 09.04.13 03:55
    2 Pages •
    1 2
    • Replies: 10
    • Views: 79,642
    Don_Seljak
    12.04.13 13:23 Go to last post

  12. Angry Support ticket problems...

    Please help me with my problems.. I send first support ticket over one month ago already.. and after that another one 2 weeks later and again...

    Started by MerlinXII, 11.04.13 08:55
    • Replies: 3
    • Views: 4,092
    Sinister-King
    11.04.13 19:19 Go to last post

  13. Angry Guild quests

    YET AGAIN WE HAVE NO GUILD QUESTS COME ON GUYS SORT IT OUT THIS IS THE SECOND TIME NOW IT'S BEYOND FUNNY:mad::mad:

    Started by jip1976, 08.04.13 16:09
    • Replies: 4
    • Views: 2,745
    Iolanthe
    11.04.13 14:27 Go to last post

  14. Exclamation Easter event awards

    From what has been said in guild today I've noticed that one of the awards is puzzling. For players of between level 25 and level 39 if they get the...

    Started by Dorotheus, 09.04.13 21:00
    • Replies: 0
    • Views: 4,940
    Dorotheus
    09.04.13 21:00 Go to last post

  15. Luxury MAterials - "to get rid of the worms" - [undefined text]

    Hi In the main Quest "Luxury materials" in the subQ "to get rid of the worms" ther is no text in the Quest i have the {undefined text} in the...

    Started by Angelojim, 21.03.13 12:59
    • Replies: 5
    • Views: 15,081
    caracon
    08.04.13 21:25 Go to last post

  16. The Support team are so nice

    I Just wanted to report that i rasied an issue with support over some gems that had been lost when i purchased a time reduction and then lost server...

    Started by WippleWorm, 08.04.13 17:55
    • Replies: 0
    • Views: 6,222
    WippleWorm
    08.04.13 17:55 Go to last post

  17. Guild Quest Footprints in the sand exotic wood undefined text

    the Guild quest for exotic wood plank undefined text pop up again!:(

    Started by Xandius, 08.04.13 16:59
    • Replies: 1
    • Views: 10,635
    peck_ed
    08.04.13 17:04 Go to last post

  18. Can't use Gems?

    On the gem item shop I can't buy anything even though I have 600+ gems. The items on there are slightly translucent and it won't allow me to even ...

    Started by crystal_spears, 06.04.13 15:14
    bug, gem, items
    • Replies: 4
    • Views: 21,630
    crystal_spears
    08.04.13 16:44 Go to last post

  19. In some cases you are able to set up a trade with a newly added player

    Insta-trade ....Although you can set up the trade and send it and it says res is sent, nothing actually leaves your warehouse so its a self fixing...

    Started by Julez666, 08.04.13 15:19
    • Replies: 0
    • Views: 10,510
    Julez666
    08.04.13 15:19 Go to last post

  20. Building upgrade costs

    Hi guys, I'm just wondering. What are the building upgrade costs per each level ( detailed for every type of building ) ? Seen a nice table with...

    Started by Tracer, 15.05.12 15:03
    • Replies: 6
    • Views: 66,015
    cashflowthegame
    08.04.13 13:44 Go to last post
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