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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,616
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,934
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,438
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,671
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,598
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,377
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Support ticket problems...

    Please help me with my problems.. I send first support ticket over one month ago already.. and after that another one 2 weeks later and again...

    Started by MerlinXII, 11.04.13 08:55
    • Replies: 3
    • Views: 4,052
    Sinister-King
    11.04.13 19:19 Go to last post

  2. Angry Guild quests

    YET AGAIN WE HAVE NO GUILD QUESTS COME ON GUYS SORT IT OUT THIS IS THE SECOND TIME NOW IT'S BEYOND FUNNY:mad::mad:

    Started by jip1976, 08.04.13 16:09
    • Replies: 4
    • Views: 2,709
    Iolanthe
    11.04.13 14:27 Go to last post

  3. Exclamation Easter event awards

    From what has been said in guild today I've noticed that one of the awards is puzzling. For players of between level 25 and level 39 if they get the...

    Started by Dorotheus, 09.04.13 21:00
    • Replies: 0
    • Views: 4,924
    Dorotheus
    09.04.13 21:00 Go to last post

  4. Luxury MAterials - "to get rid of the worms" - [undefined text]

    Hi In the main Quest "Luxury materials" in the subQ "to get rid of the worms" ther is no text in the Quest i have the {undefined text} in the...

    Started by Angelojim, 21.03.13 12:59
    • Replies: 5
    • Views: 14,100
    caracon
    08.04.13 21:25 Go to last post

  5. The Support team are so nice

    I Just wanted to report that i rasied an issue with support over some gems that had been lost when i purchased a time reduction and then lost server...

    Started by WippleWorm, 08.04.13 17:55
    • Replies: 0
    • Views: 5,960
    WippleWorm
    08.04.13 17:55 Go to last post

  6. Guild Quest Footprints in the sand exotic wood undefined text

    the Guild quest for exotic wood plank undefined text pop up again!:(

    Started by Xandius, 08.04.13 16:59
    • Replies: 1
    • Views: 10,506
    peck_ed
    08.04.13 17:04 Go to last post

  7. Can't use Gems?

    On the gem item shop I can't buy anything even though I have 600+ gems. The items on there are slightly translucent and it won't allow me to even ...

    Started by crystal_spears, 06.04.13 15:14
    bug, gem, items
    • Replies: 4
    • Views: 21,546
    crystal_spears
    08.04.13 16:44 Go to last post

  8. In some cases you are able to set up a trade with a newly added player

    Insta-trade ....Although you can set up the trade and send it and it says res is sent, nothing actually leaves your warehouse so its a self fixing...

    Started by Julez666, 08.04.13 15:19
    • Replies: 0
    • Views: 10,484
    Julez666
    08.04.13 15:19 Go to last post

  9. Building upgrade costs

    Hi guys, I'm just wondering. What are the building upgrade costs per each level ( detailed for every type of building ) ? Seen a nice table with...

    Started by Tracer, 15.05.12 15:03
    • Replies: 6
    • Views: 64,963
    cashflowthegame
    08.04.13 13:44 Go to last post

  10. Big problems

    Is it only me who have big problems after the last downtime? Its take 20-30 min to connect the game, cant see all buildings, when I shall attack the...

    Started by Kavoan, 08.04.13 10:06
    • Replies: 2
    • Views: 8,692
    MOD_Daz
    08.04.13 13:11 Go to last post

  11. adventuer games

    am have problems with the adventuer game cant seem to get on them

    Started by mcfee1984, 08.04.13 10:46
    • Replies: 1
    • Views: 9,847
    Sinister-King
    08.04.13 11:20 Go to last post

  12. Missing eggs on medium searches?

    Trying to complete the "The Hint" Easter quest that needs 20 eggs from medium adventures. Only about 30% of searches come back with eggs whereas it...

    Started by goonerfan, 04.04.13 15:16
    • Replies: 7
    • Views: 23,556
    king-Selassi_f
    06.04.13 15:39 Go to last post

  13. Cant log on

    Is anyone else having problems logging in right now ? I have been trying to log back in for over 30 minutes again after being logged out for no...

    Started by itsmegavin, 30.03.13 21:54
    2 Pages •
    1 2
    • Replies: 13
    • Views: 30,692
    Kavoan
    06.04.13 09:57 Go to last post

  14. Lost Easter Eggs adventure

    I have found all the eggs, but egg 6 did not register and so, I am unable to complete the adventure its stuck.

    Started by RoboAtomic, 31.03.13 02:22
    2 Pages •
    1 2
    • Replies: 13
    • Views: 57,963
    Quidam
    05.04.13 20:26 Go to last post

  15. Payment problems

    I am aware that payment problems when buying gems are not the fault of Blue Byte and that they have no authority to help solve these problems. ...

    Started by GINGERJOHN, 05.04.13 17:33
    • Replies: 0
    • Views: 6,116
    GINGERJOHN
    05.04.13 17:33 Go to last post

  16. Bug in the VtV adventure

    Guys, I had a crazy bug in the Victor adventure. When I send generals to block, they start walking in site, and passing generals went to the trap. I...

    Started by Dexxxl, 05.04.13 07:14
    • Replies: 0
    • Views: 5,963
    Dexxxl
    05.04.13 07:14 Go to last post

  17. im still got a problem with the quest bug

    i carnt complete it just pops up naw and then :(

    Started by darkone2012, 04.04.13 09:02
    • Replies: 2
    • Views: 9,066
    st_elena
    04.04.13 15:08 Go to last post

  18. No chat server is available

    I have no chat, only news. Keeps trying to connect and then failing. All since maintenance ended, as usual! Edit: Also no green dots on online...

    Started by Icegirl, 04.04.13 05:13
    5 Pages •
    1 2 3 ... 5
    • Replies: 47
    • Views: 59,799
    Icegirl
    04.04.13 11:21 Go to last post

  19. Guild quests dissapeared month ago! BB-support failed.

    I've seen last guild quest about month ago... (duirng the 4 winds event as I remember). Few guilies tried to get any info form BB support - they...

    Started by SettlerPiter, 03.04.13 15:43
    • Replies: 1
    • Views: 7,549
    topgearfan
    04.04.13 08:23 Go to last post

  20. completed quests bug?

    I have more than 1 quest in my log that is completed yet cannot hand in, no submit button. 1 of which is a guild quest that 77 of us had to complete.

    Started by ceoils, 02.04.13 16:53
    • Replies: 1
    • Views: 5,323
    iceblink2013
    03.04.13 17:56 Go to last post
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