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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,335
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,736
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,434
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,709,701
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,652
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,893
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Reward missing

    Hi guys & gals, I have a slight problem: I defeated a Bandit Leader and got rewarded with 10 build-licenses, after which I built a Storehouse in...

    Started by Pharaohn, 02.01.13 15:40
    2 Pages •
    1 2
    • Replies: 10
    • Views: 47,340
    ozkav
    30.03.13 18:31 Go to last post

  2. Whisper

    Today I can't use "/w" shortcut to whisper someone. Yesteday it's works.

    Started by TMats, 30.03.13 10:20
    • Replies: 3
    • Views: 30,376
    Iolanthe
    30.03.13 15:32 Go to last post

  3. missing 10 build-licenses reward :(

    i killed the bandit leader but i didnt get the 10 build-licenses... wut should i do ?

    Started by ozkav, 30.03.13 13:38
    • Replies: 2
    • Views: 8,890
    ozkav
    30.03.13 13:47 Go to last post

  4. Angry Packed Wheatfields

    Before Easter update, I could trade them... now, they don't show as something I can trade.

    Started by Old___Boy, 21.03.13 12:11
    2 Pages •
    1 2
    • Replies: 10
    • Views: 115,623
    lulu10093
    30.03.13 12:56 Go to last post

  5. horseback

    guys, lasta night something in game was wrong, it didint work prperly, i kill few camps in horseback and this mornninga few of them are still there,...

    Started by BobanGR, 30.03.13 08:47
    • Replies: 1
    • Views: 8,618
    peck_ed
    30.03.13 12:28 Go to last post

  6. a error in test server

    https://docs.google.com/file/d/0B6Pj8zJq-3N3VkdSRVNKdUVWVHc/edit?ups=drive_web i did 3 times 50marble but cant solve the quest.....

    Started by chynjihtsuey, 30.03.13 02:34
    • Replies: 1
    • Views: 1,830
    peck_ed
    30.03.13 12:20 Go to last post

  7. Broken guild quest (just one quest not the entire thing again) [undefined text]

    I had this quest on waiting and I didn't worry to much about the "undefined text" as I assumed it would fix on refresh/that quest becoming activity....

    Started by EternalPink, 23.03.13 11:07
    • Replies: 5
    • Views: 38,631
    Lazy_Fruitbat
    30.03.13 07:41 Go to last post

  8. A Temporary Treasure - Footprints in the sand [undefined text]

    In stead of telling you to produce X (I think it is 5) exotic wood planks, The personal guildquest "Footprints in the sand" now shows "[undefined...

    Started by Fexno, 21.03.13 08:04
    1 Attachment(s)
    • Replies: 3
    • Views: 9,311
    chynjihtsuey
    30.03.13 02:25 Go to last post

  9. Upgrade Bug

    If you press stop button on workyard and immediately press upgrade button it stops workyard and disables upgrade button, but it does not start...

    Started by jager89, 28.03.13 12:54
    • Replies: 1
    • Views: 8,472
    Icegirl
    28.03.13 13:11 Go to last post

  10. White screen when loading the game

    When i log in, and press play i just get a White screen, i have updated Flash and browser to the latest version and cleared cache, but i still just...

    Started by hippodamos, 28.03.13 05:29
    • Replies: 1
    • Views: 34,603
    Sinister-King
    28.03.13 06:27 Go to last post

  11. Gem shop is broken

    Not sure this is the right place, or even if there's any point in posting this on the forums, but the gem shop is only selling two SMS packages and...

    Started by Icegirl, 27.03.13 09:05
    • Replies: 5
    • Views: 20,452
    BB_Dantesama
    27.03.13 14:28 Go to last post

  12. Message several lots sold when visiting player

    A message popped up that 3 lots were sold in the TO when I visited someone (who was offline at that time). I'm pretty sure those messages should've...

    Started by seeKlord, 27.03.13 10:20
    trade office
    • Replies: 1
    • Views: 12,738
    peck_ed
    27.03.13 10:26 Go to last post

  13. Lightbulb missing side quests

    does anyone have this problem???

    Started by mechan55, 05.01.13 11:38
    • Replies: 2
    • Views: 31,610
    peck_ed
    26.03.13 10:58 Go to last post

  14. Typo in cancel adventure text

    cannnot and the adventure has a capital letter A

    Started by Dazzler, 07.03.12 18:17
    typo
    • Replies: 1
    • Views: 13,226
    Haxar
    25.03.13 18:32 Go to last post

  15. Cant log in?

    when i try to log , the bar, dont fill up , it only fill 20% and then it dont move i was online eralier now i cant any one with same...

    Started by norfik, 28.02.13 09:11
    2 Pages •
    1 2
    • Replies: 17
    • Views: 65,301
    peck_ed
    25.03.13 16:57 Go to last post

  16. No Daily Quests Anymore

    I am no longer being offered daily (or waiting) quests. I think I may have closed the feature by clicking the X button instead of the pin button. Any...

    Started by ozkid, 25.03.13 08:13
    • Replies: 2
    • Views: 14,237
    ozkid
    25.03.13 12:50 Go to last post

  17. Question Unable to play the game after hitting play button

    So the server started hacking so I tried a reload, graphics wont load. I emptied cache and cookies and all that. Tried again. Nothing. So cant very...

    Started by SirGrunge, 08.04.12 17:34
    5 Pages •
    1 2 3 ... 5
    graphics, server issues, support
    • Replies: 43
    • Views: 492,702
    peck_ed
    24.03.13 23:39 Go to last post

  18. Unable to place medium wheatfield [FIXED]

    Strange one this. Couldn't place medium wheatfields yesterday, so had to make do with the humble wheatfield instead hoping that it would be ok today....

    Started by Coelwulf, 23.03.13 13:01
    • Replies: 1
    • Views: 23,919
    peck_ed
    23.03.13 14:58 Go to last post

  19. Floating residence fail

    I have bought a floating residence but my max population is unchanged? any ideas

    Started by dorkan, 21.03.13 11:47
    2 Pages •
    1 2
    • Replies: 10
    • Views: 83,945
    Antilochus
    22.03.13 22:41 Go to last post

  20. unable to unlock more sectors quest

    my current lvl is 27 ive explored my entire home map but yet this quest wont unlock even though the criteria for unlocking is player lv 15 - 30,...

    Started by Quetzalcotl, 26.11.12 23:29
    • Replies: 2
    • Views: 10,934
    peck_ed
    22.03.13 18:45 Go to last post
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