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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Lost Easter Eggs adventure

    I have found all the eggs, but egg 6 did not register and so, I am unable to complete the adventure its stuck.

    Started by RoboAtomic, 31.03.13 02:22
    2 Pages •
    1 2
    • Replies: 13
    • Views: 58,032
    Quidam
    05.04.13 20:26 Go to last post

  2. Payment problems

    I am aware that payment problems when buying gems are not the fault of Blue Byte and that they have no authority to help solve these problems. ...

    Started by GINGERJOHN, 05.04.13 17:33
    • Replies: 0
    • Views: 6,135
    GINGERJOHN
    05.04.13 17:33 Go to last post

  3. Bug in the VtV adventure

    Guys, I had a crazy bug in the Victor adventure. When I send generals to block, they start walking in site, and passing generals went to the trap. I...

    Started by Dexxxl, 05.04.13 07:14
    • Replies: 0
    • Views: 6,037
    Dexxxl
    05.04.13 07:14 Go to last post

  4. im still got a problem with the quest bug

    i carnt complete it just pops up naw and then :(

    Started by darkone2012, 04.04.13 09:02
    • Replies: 2
    • Views: 9,089
    st_elena
    04.04.13 15:08 Go to last post

  5. No chat server is available

    I have no chat, only news. Keeps trying to connect and then failing. All since maintenance ended, as usual! Edit: Also no green dots on online...

    Started by Icegirl, 04.04.13 05:13
    5 Pages •
    1 2 3 ... 5
    • Replies: 47
    • Views: 59,978
    Icegirl
    04.04.13 11:21 Go to last post

  6. Guild quests dissapeared month ago! BB-support failed.

    I've seen last guild quest about month ago... (duirng the 4 winds event as I remember). Few guilies tried to get any info form BB support - they...

    Started by SettlerPiter, 03.04.13 15:43
    • Replies: 1
    • Views: 7,607
    topgearfan
    04.04.13 08:23 Go to last post

  7. completed quests bug?

    I have more than 1 quest in my log that is completed yet cannot hand in, no submit button. 1 of which is a guild quest that 77 of us had to complete.

    Started by ceoils, 02.04.13 16:53
    • Replies: 1
    • Views: 5,361
    iceblink2013
    03.04.13 17:56 Go to last post

  8. Angry Can't do a thing...

    ...no buildings, no buffs, no xplorers and no geologists work. WHAT (in heavens name) did you do with the game???? Even logging in is a...

    Started by Pharaohn, 31.03.13 01:19
    • Replies: 5
    • Views: 3,366
    Fexno
    02.04.13 20:54 Go to last post

  9. Angry Skipped one quest - now stuck 20XP from lvl 14 and no more quests

    Hi all, Started playing today and during this morning was given a quest to speed up the Geologist but by the time I read it he only had a few...

    Started by jimjamuk, 02.04.13 15:10
    • Replies: 4
    • Views: 93,174
    jimjamuk
    02.04.13 16:22 Go to last post

  10. Question The guild quest that won't go away

    Are there any other guilds that have the following problem? - quest book shows 10 out of 12 players though we have done a headcount and 12 players...

    Started by PenguinStare, 23.03.13 12:37
    2 Pages •
    1 2
    guild quest
    • Replies: 10
    • Views: 45,115
    peck_ed
    01.04.13 20:31 Go to last post

  11. [BUG] General Placement on Nords

    [/URL] Uploaded with [URL=http://imageshack.us]ImageShack.us (http://imageshack.us/photo/my-images/803/generalbug.jpg/) i dont have any idea...

    Started by FallenMoon, 01.04.13 12:42
    • Replies: 3
    • Views: 6,454
    Glavosjek
    01.04.13 18:23 Go to last post

  12. Account

    Sorry to bother, but i can't seem to log in to my main account. It seems that i have two accounts with the same email address. The first account...

    Started by bezta, 31.03.13 15:47
    • Replies: 1
    • Views: 25,067
    Sinister-King
    31.03.13 15:51 Go to last post

  13. Angry Reward missing

    Hi guys & gals, I have a slight problem: I defeated a Bandit Leader and got rewarded with 10 build-licenses, after which I built a Storehouse in...

    Started by Pharaohn, 02.01.13 15:40
    2 Pages •
    1 2
    • Replies: 10
    • Views: 47,931
    ozkav
    30.03.13 18:31 Go to last post

  14. Whisper

    Today I can't use "/w" shortcut to whisper someone. Yesteday it's works.

    Started by TMats, 30.03.13 10:20
    • Replies: 3
    • Views: 30,524
    Iolanthe
    30.03.13 15:32 Go to last post

  15. missing 10 build-licenses reward :(

    i killed the bandit leader but i didnt get the 10 build-licenses... wut should i do ?

    Started by ozkav, 30.03.13 13:38
    • Replies: 2
    • Views: 8,988
    ozkav
    30.03.13 13:47 Go to last post

  16. Angry Packed Wheatfields

    Before Easter update, I could trade them... now, they don't show as something I can trade.

    Started by Old___Boy, 21.03.13 12:11
    2 Pages •
    1 2
    • Replies: 10
    • Views: 115,932
    lulu10093
    30.03.13 12:56 Go to last post

  17. horseback

    guys, lasta night something in game was wrong, it didint work prperly, i kill few camps in horseback and this mornninga few of them are still there,...

    Started by BobanGR, 30.03.13 08:47
    • Replies: 1
    • Views: 8,788
    peck_ed
    30.03.13 12:28 Go to last post

  18. a error in test server

    https://docs.google.com/file/d/0B6Pj8zJq-3N3VkdSRVNKdUVWVHc/edit?ups=drive_web i did 3 times 50marble but cant solve the quest.....

    Started by chynjihtsuey, 30.03.13 02:34
    • Replies: 1
    • Views: 1,866
    peck_ed
    30.03.13 12:20 Go to last post

  19. Broken guild quest (just one quest not the entire thing again) [undefined text]

    I had this quest on waiting and I didn't worry to much about the "undefined text" as I assumed it would fix on refresh/that quest becoming activity....

    Started by EternalPink, 23.03.13 11:07
    • Replies: 5
    • Views: 38,799
    Lazy_Fruitbat
    30.03.13 07:41 Go to last post

  20. A Temporary Treasure - Footprints in the sand [undefined text]

    In stead of telling you to produce X (I think it is 5) exotic wood planks, The personal guildquest "Footprints in the sand" now shows "[undefined...

    Started by Fexno, 21.03.13 08:04
    1 Attachment(s)
    • Replies: 3
    • Views: 9,371
    chynjihtsuey
    30.03.13 02:25 Go to last post
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