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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,658
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,942
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,501
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,798
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,664
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,392
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No Daily Quests Anymore

    I am no longer being offered daily (or waiting) quests. I think I may have closed the feature by clicking the X button instead of the pin button. Any...

    Started by ozkid, 25.03.13 08:13
    • Replies: 2
    • Views: 14,278
    ozkid
    25.03.13 12:50 Go to last post

  2. Question Unable to play the game after hitting play button

    So the server started hacking so I tried a reload, graphics wont load. I emptied cache and cookies and all that. Tried again. Nothing. So cant very...

    Started by SirGrunge, 08.04.12 17:34
    5 Pages •
    1 2 3 ... 5
    graphics, server issues, support
    • Replies: 43
    • Views: 493,034
    peck_ed
    24.03.13 23:39 Go to last post

  3. Unable to place medium wheatfield [FIXED]

    Strange one this. Couldn't place medium wheatfields yesterday, so had to make do with the humble wheatfield instead hoping that it would be ok today....

    Started by Coelwulf, 23.03.13 13:01
    • Replies: 1
    • Views: 23,976
    peck_ed
    23.03.13 14:58 Go to last post

  4. Floating residence fail

    I have bought a floating residence but my max population is unchanged? any ideas

    Started by dorkan, 21.03.13 11:47
    2 Pages •
    1 2
    • Replies: 10
    • Views: 84,035
    Antilochus
    22.03.13 22:41 Go to last post

  5. unable to unlock more sectors quest

    my current lvl is 27 ive explored my entire home map but yet this quest wont unlock even though the criteria for unlocking is player lv 15 - 30,...

    Started by Quetzalcotl, 26.11.12 23:29
    • Replies: 2
    • Views: 11,010
    peck_ed
    22.03.13 18:45 Go to last post

  6. The Lost Skull

    I started this quest today and finished the two first camps, but without receiving any xp

    Started by gaston2609, 08.03.13 21:29
    2 Pages •
    1 2
    • Replies: 16
    • Views: 56,444
    Fexno
    22.03.13 11:23 Go to last post

  7. Eggs turned into Exotic Wood!

    OK, this seems to be an odd bug! My adventurers just got back from doing long treasure hunts, first one came back with 20 granite and 2 eggs, second...

    Started by WibbleMonster, 22.03.13 07:50
    • Replies: 1
    • Views: 9,046
    peck_ed
    22.03.13 08:32 Go to last post

  8. loading up game!!

    any one having trouble loading up the game ? or is it me?? done speed check an net connection is perfect ..

    Started by Lady_H, 18.02.12 18:47
    • Replies: 6
    • Views: 30,526
    peck_ed
    21.03.13 14:27 Go to last post

  9. lost soldiers in easter quest

    800 of my Military units are MIA. I sent the to adventure Nearly a Picasso (didnt need any it is a search adventure) but when I sent them back none...

    Started by Narzgul17, 21.03.13 11:06
    • Replies: 1
    • Views: 5,346
    Fexno
    21.03.13 11:15 Go to last post

  10. Clear Sector Quest keeps Repeating

    Clear Sector Quest complete Keeps repeating and it says that I get 50 points, I remember doing this at the beginning of the game, it still keeps...

    Started by Vatis, 02.03.13 09:54
    1 Attachment(s)
    • Replies: 7
    • Views: 18,095
    peck_ed
    19.03.13 12:24 Go to last post

  11. bleeding Marbleous

    I bought 1000 marble in the TO. It showed egg timer for over 4 mins. i thought it crashed so logged out then in. Checked TO history and it...

    Started by Iamking, 18.03.13 22:19
    • Replies: 3
    • Views: 2,479
    Fexno
    18.03.13 22:28 Go to last post

  12. Four winds, Alliance - Outlaws

    Hi, I have finished outlaws with losses less than 500R while having alliance quest from four winds event active. But the quest did not completed. I...

    Started by forry2, 08.03.13 05:49
    alliance, bug, outlaws, quest, winds
    • Replies: 6
    • Views: 29,849
    forry2
    18.03.13 07:10 Go to last post

  13. Building license taken, building never built.

    At 21:22 I used my last building license to make a toolmaker building. It took resources for it, but the building didn't show up. Can you correct...

    Started by Zuzulenka, 16.03.13 20:37
    • Replies: 3
    • Views: 18,273
    peck_ed
    16.03.13 22:35 Go to last post

  14. Server Client Fail - Connection to server lost...

    ...please click OK to refresh your client I get that on one of my PCs (win7 pro, 64bit, latest version of Mozilla firefox; we have broadband...

    Started by Mr_Murkus, 25.01.12 19:10
    4 Pages •
    1 2 3 ... 4
    • Replies: 38
    • Views: 310,960
    Fexno
    16.03.13 15:56 Go to last post

  15. Medicine Kit

    When do i get my medicine kit. My general loses his batlle, but i cant buy or dont get a medicine kit. When do you get one ? Or where to buy ?

    Started by Orca45, 23.11.12 08:46
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 138,545
    DUNJAI
    14.03.13 16:19 Go to last post

  16. Bug: Flower bed - Ajust position.

    When you buy a flower bed, you can ajust the position of it once it has been built. Sometimes however, my flowerbeds reset to the default...

    Started by xXSabrinaXx, 03.06.12 17:54
    • Replies: 6
    • Views: 36,627
    Steve1077
    14.03.13 14:01 Go to last post

  17. Provision house cancelling

    Hi all, I dont know if this is a bug or a feature or if this has been previously reported... If you queue up some stuff to be built (for instance,...

    Started by rooban, 01.03.13 19:48
    • Replies: 7
    • Views: 14,651
    Iolanthe
    14.03.13 02:18 Go to last post

  18. Bandit Nest quest

    I finished 6 times in a row bandit nest quest and did not get granite. it is understandable that this product has disappeared from the game? I know...

    Started by ClaudiuAngelo, 12.03.13 21:26
    • Replies: 4
    • Views: 41,595
    Jamdoggy
    14.03.13 01:19 Go to last post

  19. tearing down exhasted mines never regain building licence

    As the title explain when i tear down an exhausted mine my building licence never increase , when i build an other one it decrease i did not try...

    Started by goldheart85, 04.02.13 19:15
    2 Pages •
    1 2
    • Replies: 11
    • Views: 97,879
    Fexno
    13.03.13 20:11 Go to last post

  20. error detected in this zone

    Today i finished the four winds quest and as a reward i placed my watermill and silo, after placing the silo i got kicked out of the game and cant...

    Started by ROLANDHOLLANDER, 13.03.13 11:11
    • Replies: 0
    • Views: 15,327
    ROLANDHOLLANDER
    13.03.13 11:11 Go to last post
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