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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,380
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,363
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,383
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,869
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,781
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Upgrade Bug

    If you press stop button on workyard and immediately press upgrade button it stops workyard and disables upgrade button, but it does not start...

    Started by jager89, 28.03.13 12:54
    • Replies: 1
    • Views: 8,608
    Icegirl
    28.03.13 13:11 Go to last post

  2. White screen when loading the game

    When i log in, and press play i just get a White screen, i have updated Flash and browser to the latest version and cleared cache, but i still just...

    Started by hippodamos, 28.03.13 05:29
    • Replies: 1
    • Views: 34,714
    Sinister-King
    28.03.13 06:27 Go to last post

  3. Gem shop is broken

    Not sure this is the right place, or even if there's any point in posting this on the forums, but the gem shop is only selling two SMS packages and...

    Started by Icegirl, 27.03.13 09:05
    • Replies: 5
    • Views: 20,530
    BB_Dantesama
    27.03.13 14:28 Go to last post

  4. Message several lots sold when visiting player

    A message popped up that 3 lots were sold in the TO when I visited someone (who was offline at that time). I'm pretty sure those messages should've...

    Started by seeKlord, 27.03.13 10:20
    trade office
    • Replies: 1
    • Views: 12,828
    peck_ed
    27.03.13 10:26 Go to last post

  5. Lightbulb missing side quests

    does anyone have this problem???

    Started by mechan55, 05.01.13 11:38
    • Replies: 2
    • Views: 31,732
    peck_ed
    26.03.13 10:58 Go to last post

  6. Typo in cancel adventure text

    cannnot and the adventure has a capital letter A

    Started by Dazzler, 07.03.12 18:17
    typo
    • Replies: 1
    • Views: 13,276
    Haxar
    25.03.13 18:32 Go to last post

  7. Cant log in?

    when i try to log , the bar, dont fill up , it only fill 20% and then it dont move i was online eralier now i cant any one with same...

    Started by norfik, 28.02.13 09:11
    2 Pages •
    1 2
    • Replies: 17
    • Views: 65,406
    peck_ed
    25.03.13 16:57 Go to last post

  8. No Daily Quests Anymore

    I am no longer being offered daily (or waiting) quests. I think I may have closed the feature by clicking the X button instead of the pin button. Any...

    Started by ozkid, 25.03.13 08:13
    • Replies: 2
    • Views: 14,304
    ozkid
    25.03.13 12:50 Go to last post

  9. Question Unable to play the game after hitting play button

    So the server started hacking so I tried a reload, graphics wont load. I emptied cache and cookies and all that. Tried again. Nothing. So cant very...

    Started by SirGrunge, 08.04.12 17:34
    5 Pages •
    1 2 3 ... 5
    graphics, server issues, support
    • Replies: 43
    • Views: 493,512
    peck_ed
    24.03.13 23:39 Go to last post

  10. Unable to place medium wheatfield [FIXED]

    Strange one this. Couldn't place medium wheatfields yesterday, so had to make do with the humble wheatfield instead hoping that it would be ok today....

    Started by Coelwulf, 23.03.13 13:01
    • Replies: 1
    • Views: 23,997
    peck_ed
    23.03.13 14:58 Go to last post

  11. Floating residence fail

    I have bought a floating residence but my max population is unchanged? any ideas

    Started by dorkan, 21.03.13 11:47
    2 Pages •
    1 2
    • Replies: 10
    • Views: 84,468
    Antilochus
    22.03.13 22:41 Go to last post

  12. unable to unlock more sectors quest

    my current lvl is 27 ive explored my entire home map but yet this quest wont unlock even though the criteria for unlocking is player lv 15 - 30,...

    Started by Quetzalcotl, 26.11.12 23:29
    • Replies: 2
    • Views: 11,169
    peck_ed
    22.03.13 18:45 Go to last post

  13. The Lost Skull

    I started this quest today and finished the two first camps, but without receiving any xp

    Started by gaston2609, 08.03.13 21:29
    2 Pages •
    1 2
    • Replies: 16
    • Views: 56,567
    Fexno
    22.03.13 11:23 Go to last post

  14. Eggs turned into Exotic Wood!

    OK, this seems to be an odd bug! My adventurers just got back from doing long treasure hunts, first one came back with 20 granite and 2 eggs, second...

    Started by WibbleMonster, 22.03.13 07:50
    • Replies: 1
    • Views: 9,071
    peck_ed
    22.03.13 08:32 Go to last post

  15. loading up game!!

    any one having trouble loading up the game ? or is it me?? done speed check an net connection is perfect ..

    Started by Lady_H, 18.02.12 18:47
    • Replies: 6
    • Views: 30,755
    peck_ed
    21.03.13 14:27 Go to last post

  16. lost soldiers in easter quest

    800 of my Military units are MIA. I sent the to adventure Nearly a Picasso (didnt need any it is a search adventure) but when I sent them back none...

    Started by Narzgul17, 21.03.13 11:06
    • Replies: 1
    • Views: 5,362
    Fexno
    21.03.13 11:15 Go to last post

  17. Clear Sector Quest keeps Repeating

    Clear Sector Quest complete Keeps repeating and it says that I get 50 points, I remember doing this at the beginning of the game, it still keeps...

    Started by Vatis, 02.03.13 09:54
    1 Attachment(s)
    • Replies: 7
    • Views: 18,227
    peck_ed
    19.03.13 12:24 Go to last post

  18. bleeding Marbleous

    I bought 1000 marble in the TO. It showed egg timer for over 4 mins. i thought it crashed so logged out then in. Checked TO history and it...

    Started by Iamking, 18.03.13 22:19
    • Replies: 3
    • Views: 2,507
    Fexno
    18.03.13 22:28 Go to last post

  19. Four winds, Alliance - Outlaws

    Hi, I have finished outlaws with losses less than 500R while having alliance quest from four winds event active. But the quest did not completed. I...

    Started by forry2, 08.03.13 05:49
    alliance, bug, outlaws, quest, winds
    • Replies: 6
    • Views: 29,925
    forry2
    18.03.13 07:10 Go to last post

  20. Building license taken, building never built.

    At 21:22 I used my last building license to make a toolmaker building. It took resources for it, but the building didn't show up. Can you correct...

    Started by Zuzulenka, 16.03.13 20:37
    • Replies: 3
    • Views: 18,384
    peck_ed
    16.03.13 22:35 Go to last post
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