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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 153
    • Views: 3,381
    Lobodlak
    Today 07:01 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Eggs turned into Exotic Wood!

    OK, this seems to be an odd bug! My adventurers just got back from doing long treasure hunts, first one came back with 20 granite and 2 eggs, second...

    Started by WibbleMonster, 22.03.13 07:50
    • Replies: 1
    • Views: 9,141
    peck_ed
    22.03.13 08:32 Go to last post

  2. loading up game!!

    any one having trouble loading up the game ? or is it me?? done speed check an net connection is perfect ..

    Started by Lady_H, 18.02.12 18:47
    • Replies: 6
    • Views: 31,508
    peck_ed
    21.03.13 14:27 Go to last post

  3. lost soldiers in easter quest

    800 of my Military units are MIA. I sent the to adventure Nearly a Picasso (didnt need any it is a search adventure) but when I sent them back none...

    Started by Narzgul17, 21.03.13 11:06
    • Replies: 1
    • Views: 5,456
    Fexno
    21.03.13 11:15 Go to last post

  4. Clear Sector Quest keeps Repeating

    Clear Sector Quest complete Keeps repeating and it says that I get 50 points, I remember doing this at the beginning of the game, it still keeps...

    Started by Vatis, 02.03.13 09:54
    1 Attachment(s)
    • Replies: 7
    • Views: 18,690
    peck_ed
    19.03.13 12:24 Go to last post

  5. bleeding Marbleous

    I bought 1000 marble in the TO. It showed egg timer for over 4 mins. i thought it crashed so logged out then in. Checked TO history and it...

    Started by Iamking, 18.03.13 22:19
    • Replies: 3
    • Views: 2,566
    Fexno
    18.03.13 22:28 Go to last post

  6. Four winds, Alliance - Outlaws

    Hi, I have finished outlaws with losses less than 500R while having alliance quest from four winds event active. But the quest did not completed. I...

    Started by forry2, 08.03.13 05:49
    alliance, bug, outlaws, quest, winds
    • Replies: 6
    • Views: 30,156
    forry2
    18.03.13 07:10 Go to last post

  7. Building license taken, building never built.

    At 21:22 I used my last building license to make a toolmaker building. It took resources for it, but the building didn't show up. Can you correct...

    Started by Zuzulenka, 16.03.13 20:37
    • Replies: 3
    • Views: 18,708
    peck_ed
    16.03.13 22:35 Go to last post

  8. Server Client Fail - Connection to server lost...

    ...please click OK to refresh your client I get that on one of my PCs (win7 pro, 64bit, latest version of Mozilla firefox; we have broadband...

    Started by Mr_Murkus, 25.01.12 19:10
    4 Pages •
    1 2 3 ... 4
    • Replies: 38
    • Views: 312,521
    Fexno
    16.03.13 15:56 Go to last post

  9. Medicine Kit

    When do i get my medicine kit. My general loses his batlle, but i cant buy or dont get a medicine kit. When do you get one ? Or where to buy ?

    Started by Orca45, 23.11.12 08:46
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 139,239
    DUNJAI
    14.03.13 16:19 Go to last post

  10. Bug: Flower bed - Ajust position.

    When you buy a flower bed, you can ajust the position of it once it has been built. Sometimes however, my flowerbeds reset to the default...

    Started by xXSabrinaXx, 03.06.12 18:54
    • Replies: 6
    • Views: 36,726
    Steve1077
    14.03.13 14:01 Go to last post

  11. Provision house cancelling

    Hi all, I dont know if this is a bug or a feature or if this has been previously reported... If you queue up some stuff to be built (for instance,...

    Started by rooban, 01.03.13 19:48
    • Replies: 7
    • Views: 15,039
    Iolanthe
    14.03.13 02:18 Go to last post

  12. Bandit Nest quest

    I finished 6 times in a row bandit nest quest and did not get granite. it is understandable that this product has disappeared from the game? I know...

    Started by ClaudiuAngelo, 12.03.13 21:26
    • Replies: 4
    • Views: 42,031
    Jamdoggy
    14.03.13 01:19 Go to last post

  13. tearing down exhasted mines never regain building licence

    As the title explain when i tear down an exhausted mine my building licence never increase , when i build an other one it decrease i did not try...

    Started by goldheart85, 04.02.13 19:15
    2 Pages •
    1 2
    • Replies: 11
    • Views: 99,274
    Fexno
    13.03.13 20:11 Go to last post

  14. error detected in this zone

    Today i finished the four winds quest and as a reward i placed my watermill and silo, after placing the silo i got kicked out of the game and cant...

    Started by ROLANDHOLLANDER, 13.03.13 11:11
    • Replies: 0
    • Views: 17,616
    ROLANDHOLLANDER
    13.03.13 11:11 Go to last post

  15. [Errors in English] Quests asking for the wrong thing

    There are a couple of typos that are causing endless confusion and would be VERY easily solved Quest "New Land". Tells people to build a...

    Started by Gerontius, 12.03.13 16:15
    • Replies: 1
    • Views: 19,366
    Jamdoggy
    13.03.13 10:12 Go to last post

  16. Angry 4 winds Event Quest

    Train 360 militia in barracks. I'd built over 200, started the adventure Dark Priests, sent 200 militia to the adventure. 'train Militia' counter...

    Started by MarriMc, 12.03.13 17:37
    • Replies: 3
    • Views: 20,174
    Whizkeyjack
    13.03.13 08:24 Go to last post

  17. Quest (The general was defeat)

    my general died, and I used it medipack he was reborn but the quest has not been completed, I can not find another medipack to finish the quest ... ...

    Started by AdrianoNB, 26.02.13 06:42
    • Replies: 3
    • Views: 7,293
    gaston2609
    12.03.13 19:44 Go to last post

  18. Basic Adventure

    I can't complete the "to the first adventure" quest because I have reached the limit for buying the bounty hunter adventure before the main quest...

    Started by TCB2, 08.02.13 18:30
    • Replies: 3
    • Views: 13,878
    Crossbow
    11.03.13 12:15 Go to last post

  19. latest update

    after latest update we cant se guildmembers WHO is online and now Again we dont get new guildquest bravo BB 3 more updates and we can stop playing...

    Started by esko1122, 11.03.13 07:39
    • Replies: 2
    • Views: 3,660
    peck_ed
    11.03.13 09:24 Go to last post

  20. Exclamation Death to the leaders glitch

    hey guys (sorry if reposted) for the last week or so every time i log in to my game it tells me i have a completed quest. however i can click...

    Started by Thornapple, 11.03.13 06:48
    death to leaders, glitch, quest 2 Attachment(s)
    • Replies: 2
    • Views: 14,064
    Fexno
    11.03.13 07:42 Go to last post
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