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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,595
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,388
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,476
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,540
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,097
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,436
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Minor nuisance with text

    Not even sure whether is is classified as a bug, and I am sure you are aware of it, but I could not see any mention about it, so I'll bring it back...

    Started by JannekeB, 20.02.13 04:43
    • Replies: 4
    • Views: 13,283
    21.02.13 02:09 Go to last post
  2. sandcove serer call failed

    as above

    Started by mantric1950, 21.02.13 01:21
    • Replies: 2
    • Views: 6,997
    21.02.13 02:02 Go to last post
  3. bug in trade canceling

    I made trade offer in wich I requested 500 steel swords for 1 love potion. After few minutes I canceled offer but I didn`t get my love potion back....

    Started by Zuzulenka, 19.02.13 22:14
    • Replies: 1
    • Views: 2,390
    20.02.13 01:10 Go to last post
  4. Thumbs down Leveled Up But Game Still Thinks I'm Previous Level

    Hi, This has happened twice now. I got to level 6 and had to get a fisherman, only the fisherman was not available as I wasn't on level 6? Now...

    Started by blondie4444, 19.02.13 01:26
    level up bug
    • Replies: 3
    • Views: 12,481
    19.02.13 18:43 Go to last post
  5. Add Friends

    I can't find people if i want to add them as a friend. And a friend of my can't find me neither. does someone know how i can fix this?

    Started by Faitfull, 26.01.12 17:46
    • Replies: 8
    • Views: 75,787
    19.02.13 12:14 Go to last post
  6. Windows Off The Screen

    I'm playing this on my netbook with a screen resolution of 1024x600. Lots of the windows such as trade and building info appear off the screen and...

    Started by blondie4444, 19.02.13 06:46
    windows screen
    • Replies: 1
    • Views: 10,949
    19.02.13 08:32 Go to last post
  7. guild quest wont complete

    Our guild quest "big city life" has 36/36 members completed, it has not autocompleted and has been "finished" for over 12 hours. Any help in this...

    Started by Ristlin, 19.02.13 01:48
    • Replies: 1
    • Views: 16,021
    19.02.13 08:25 Go to last post
  8. Trade Hall

    Have been unable to 23 access trade hall to buy items (on level 23) has been like for 2 days

    Started by Graemear, 18.02.13 05:59
    • Replies: 3
    • Views: 12,267
    18.02.13 14:44 Go to last post
  9. Message center

    When an adventure is active and it's map is loaded, messages sent to me are not received, but only when i return to my island's map.

    Started by Minchausen, 24.01.13 09:15
    • Replies: 5
    • Views: 8,699
    18.02.13 08:14 Go to last post
  10. Website homepage doesn't display correctly in Opera browser

    Copy of this has been posted on the test server forum too. I rarely use the Opera browser, but am using it now to check my own website for...

    Started by Jamdoggy, 17.02.13 02:35
    button, css, homepage, menĂ¼, play
    • Replies: 0
    • Views: 68,965
    17.02.13 02:35 Go to last post
  11. shop not working

    My shop items are all grey and not functioning... can not buy anything since yesterday. no further problems as far as I can see.... but I like to buy...

    Started by Duchess, 16.02.13 14:48
    shop
    • Replies: 3
    • Views: 14,158
    16.02.13 15:43 Go to last post
  12. Unhappy Provision House getting kicked

    am i the only person getting kicked from the server when i try to set some baskets off to make in the provision house so far it has happened 5 times...

    Started by lulu10093, 15.02.13 17:02
    • Replies: 0
    • Views: 7,595
    15.02.13 17:02 Go to last post
  13. trade fail sftr adv for oldfriend adv

    If you try to trade stealing from the rich adventure for old friends adventure the trade fails as soon as you place in the trade office.The sftr adv...

    Started by baxter, 15.02.13 13:43
    • Replies: 4
    • Views: 5,928
    15.02.13 15:36 Go to last post
  14. Thumbs down Theodor gets attacked Quest bugged?

    If i stop all my bronze production and consumption thee the tab goes green for "have a production of 0 for Bronze" but then the tab "have sword...

    Started by Kezzah, 24.11.12 18:07
    • Replies: 5
    • Views: 61,013
    15.02.13 14:28 Go to last post
  15. Too many requests

    I completed SOTV for this using 290 recruits and loads of militia ... I still have Roaring Bull to do. There is no indication on the quest tab that...

    Started by Rendor, 15.02.13 00:09
    • Replies: 1
    • Views: 26,142
    15.02.13 00:16 Go to last post
  16. Guild quest

    Has guild quest reset after today's maintenance? I am sure I done it once already. PS. It's showing 0/0 completed???

    Started by kalik63, 14.02.13 11:51
    • Replies: 4
    • Views: 10,965
    14.02.13 20:09 Go to last post
  17. Unhappy unsuccess trading stole my exotic basket

    hi guys....I have trade an exotic fruit basket for 200 coins (was an offer in the market). But i have give the basket wirhout take the...

    Started by GBalar, 14.02.13 15:02
    bugs
    • Replies: 1
    • Views: 4,495
    14.02.13 18:11 Go to last post
  18. Missing building license

    I had 0 licenses and 3 copper mines. They ran out and I started rebuilding them. I now have 2 copper mines and 0 licenses. I have logged out,...

    Started by KiwiNoob, 14.02.13 14:54
    • Replies: 1
    • Views: 14,916
    14.02.13 18:02 Go to last post
  19. Quest problem to high level

    My level is 38, in the quest list "Basic adventures" the last quest "Recruiting more explorers" has the following conditions level 37-37 and the...

    Started by Okoska_sg1, 14.02.13 12:54
    • Replies: 1
    • Views: 5,462
    14.02.13 12:55 Go to last post
  20. Witch of the Swamp WOTS

    Hi Everyone .. My total military is about 200 higher than it actually is. This has happened since I left the WOTS adventure So no new...

    Started by PJJG, 13.02.13 15:49
    • Replies: 3
    • Views: 51,437
    13.02.13 20:09 Go to last post

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