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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Yesterday 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Waiting quest

    In my quest book I have a quest category titled "waiting quest". Today's specific quest is called reforesting. In teh quest details it shows that I...

    Started by AmyDxb, 08.02.13 05:05
    • Replies: 2
    • Views: 10,662
    Dragavon
    08.02.13 08:36 Go to last post

  2. Build a Horseman Statue and Server Zone crashed

    Well I have the same problem with Zone Crash... Just bought and build a Horseman Statue and get the message : An error has detected in this zone....

    Started by Stariqkech, 27.01.13 11:59
    • Replies: 6
    • Views: 35,903
    peck_ed
    07.02.13 12:32 Go to last post

  3. Adventure loot bug : Pirates

    Are there any change in the loot recently ? I make 7 times pirates for the last 4 days I check this picture :...

    Started by Stariqkech, 06.02.13 11:18
    • Replies: 1
    • Views: 9,501
    Shelob81
    06.02.13 12:21 Go to last post

  4. Guild Guest

    I try to get help from Help-channel, but they didnt know, so i try to write here. I made up guild some weeks ago. Now we have players enough to do...

    Started by Camel, 05.01.13 13:12
    • Replies: 1
    • Views: 3,989
    peck_ed
    04.02.13 20:31 Go to last post

  5. Can't finish quest

    Hi, i have unfinished quest called "Free the home zone!". I can't finish it becouse of quest called "Bandits!" which belongs under this one. The...

    Started by Darek1, 28.01.13 23:57
    • Replies: 3
    • Views: 16,870
    peck_ed
    04.02.13 20:06 Go to last post

  6. quest "first strike unites" had a error

    first strike unites....part III "tactician" only can be done in players level 23~23 ....now i am level 27

    Started by chynjihtsuey, 25.01.13 16:04
    • Replies: 3
    • Views: 165,025
    peck_ed
    04.02.13 20:05 Go to last post

  7. green dots are gone

    SInce the last update we can't see anymore which people in our guild are online or not. Only if someone is added to your friendlist you can see that...

    Started by ROLANDHOLLANDER, 08.01.13 08:50
    • Replies: 7
    • Views: 18,188
    peck_ed
    04.02.13 20:04 Go to last post

  8. Guild list broken again

    After Tuesdays maintenance my guild list is broken again, it does not show who's online anymore. Shame... had almost gotten used to it working :p

    Started by BlueFairy, 09.01.13 09:16
    2 Pages •
    1 2
    • Replies: 12
    • Views: 17,318
    Fexno
    04.02.13 19:43 Go to last post

  9. stuck quest

    hi there ,some of my main quests are stuck in the book quest. just because i m over the lvl required to unlock some tasks,first strike unit has a...

    Started by chicken35, 08.12.12 16:08
    2 Pages •
    1 2
    • Replies: 18
    • Views: 123,461
    peck_ed
    04.02.13 16:30 Go to last post

  10. Strange Adventure bug. Lost 100 soldiers for nothing..

    I'm currently working on the traitors adventure. Just got 2 camps left. The White castle and the bandit camp just West of the castle. After reading...

    Started by Edgemil, 29.02.12 10:46
    • Replies: 2
    • Views: 14,129
    NitMit
    03.02.13 19:42 Go to last post

  11. guild quests

    there been no guild quest for over 2 week thought it be sorted this update but we still not got them whats happening with it :mad:

    Started by MrBeers30, 25.01.13 14:03
    • Replies: 5
    • Views: 11,063
    Promethos
    03.02.13 16:41 Go to last post

  12. two bugs

    Several times I have reported bugs, but we have not been removed. I ask you to unblock them, to make them again might solve. Bug is - The...

    Started by sesti2367, 02.02.13 20:38
    • Replies: 2
    • Views: 5,054
    Sinister-King
    03.02.13 16:12 Go to last post

  13. Some troops have lost during travelling to adventure

    I have just finished an Old friends adventure. Last time I sent some Rs, 1 XB, some Ss and some Cs with my general, but only Rs arrived. XB, S's and...

    Started by dedin-can, 03.02.13 14:58
    • Replies: 2
    • Views: 7,264
    dedin-can
    03.02.13 15:16 Go to last post

  14. I can't Log in :(

    I cant't log in.... Why...? :( Its so sad...

    Started by KacaWild69, 27.01.13 21:14
    • Replies: 9
    • Views: 15,929
    peck_ed
    02.02.13 19:55 Go to last post

  15. Guild Quest bug

    our guild can't get guild quest reward 2 times the guild quest complete but there's no place to click finish how to fix this bug?

    Started by AngelWings, 02.02.13 04:49
    1 Attachment(s)
    • Replies: 3
    • Views: 4,504
    Wendelbo
    02.02.13 18:51 Go to last post

  16. server crash error

    i have the follow error on login server zone crashes error was detected on this zone wat must i do no who can help me

    Started by duivelrijder1, 02.02.13 14:10
    • Replies: 1
    • Views: 13,157
    peck_ed
    02.02.13 14:23 Go to last post

  17. No guild quest, buffs placed but not showing,locked quest

    Have not had a Guild Quest since the dawn of sin. Keep placing buffs only for them to vanish,building is not buffed but has taken buff from store....

    Started by KingFungi, 02.02.13 13:25
    • Replies: 1
    • Views: 181,245
    peck_ed
    02.02.13 14:11 Go to last post

  18. stuck guild quest

    hi All, Can anyone confirm that making a new guild solves the stuck guildquest thing/ I understood that only older guilds have this issue... I am...

    Started by Calidornl, 01.02.13 21:59
    • Replies: 1
    • Views: 14,899
    Nogbad
    02.02.13 02:41 Go to last post

  19. search for new deposit problems

    i have no mines left, no stone, no marble, and yet my geoligist finds no new deposits, i have bombed and then send them but not a chance, i think...

    Started by salinda, 27.11.12 06:20
    • Replies: 3
    • Views: 6,584
    Iolanthe
    02.02.13 00:48 Go to last post

  20. No guild quest for two days

    We completed Friday's guild quest in the early hours of Saturday morning, we didn't get one when the new dailies rolled in on Saturday (at 2am GMT,...

    Started by EternalPink, 06.01.13 12:33
    3 Pages •
    1 2 3
    • Replies: 28
    • Views: 30,870
    Sinister-King
    01.02.13 16:11 Go to last post
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