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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,391
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,366
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,400
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,006
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,885
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,318
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry guild coins

    hi,after the last update session,2k guild coins dissapeared,and also 100 gems is there anyway to get them back?

    Started by priest23, 28.01.13 10:27
    • Replies: 1
    • Views: 3,968
    Whizkeyjack
    28.01.13 10:29 Go to last post

  2. Server zone crashed error

    I cannot play the game, i log on fine but when i click play it starts to load and then i get the above error. any help please?

    Started by TheM8rix, 25.11.12 01:20
    4 Pages •
    1 2 3 ... 4
    crashed, server, zone
    • Replies: 38
    • Views: 160,659
    jon47uk
    27.01.13 16:06 Go to last post

  3. plenty of tiny bugs

    1 pinewood trees with 0 tree's no stub grafik present 2 and many places with trees wood cutter cant get to em small island in ther lake and edge...

    Started by Mantakno, 22.01.13 16:03
    • Replies: 2
    • Views: 7,031
    Mantakno
    25.01.13 14:34 Go to last post

  4. cant find my started adv.

    Hi I started an adv. yesterday, but it never showed up. I cant start a new one either. I waited to today to see if it would show up, but it...

    Started by Vinnynld, 25.01.13 11:13
    • Replies: 1
    • Views: 6,447
    peck_ed
    25.01.13 12:28 Go to last post

  5. Exclamation Problem with entering in game

    Hi! I was able today to enter in game, but after 5 or 10 minutes after that, game exit, and every other attempt to enter in game it was pop up...

    Started by IgorPro, 24.01.13 12:15
    • Replies: 3
    • Views: 7,341
    peck_ed
    24.01.13 13:32 Go to last post

  6. Quest "The Fortuneteller" Text Error

    Hey As the title says this is a quest specific bug for "The Fortuneteller" The quest texts, which not many people actually read but I did in...

    Started by Grimston, 24.01.13 11:41
    • Replies: 0
    • Views: 15,512
    Grimston
    24.01.13 11:41 Go to last post

  7. Angry Unit count changes are not automatically saved before attacking

    Currently there is no automatic save of unit count changes when attacking with general. This results in a situation where the units displayed are not...

    Started by RM87, 23.01.13 22:31
    • Replies: 1
    • Views: 169,709
    Fexno
    24.01.13 10:59 Go to last post

  8. Quest Book

    the "pay resource" does not appear at the bottom of the quest in my quest book, this means that I am unable to complete the quest and claim the...

    Started by astervalis56, 22.01.13 17:01
    • Replies: 6
    • Views: 45,822
    sesti2367
    23.01.13 19:51 Go to last post

  9. Theodor gets attacked

    Seems to be a bug here as I am producing all the goods needed which has to be above 0 in 12 hrs! or is the bug that production has to be at a...

    Started by supapingu, 23.01.13 09:03
    • Replies: 0
    • Views: 35,192
    supapingu
    23.01.13 09:03 Go to last post

  10. Exclamation bug with geologist

    use geologist>find copper deposit>ok after this. Destroy mine copper then after 5min geologist will tell you that nothing is found.Try again find...

    Started by Staryk, 21.01.13 10:15
    • Replies: 2
    • Views: 5,115
    EternalPink
    21.01.13 14:56 Go to last post

  11. Gem Purchase.

    Hello, I have just purchased the Gem buy of £10.00 SMS > 1,700 + 700 bonus but Was only credited the 1700? :\ Not sure how to go about it or if...

    Started by Weblo, 21.01.13 09:50
    • Replies: 3
    • Views: 13,299
    Weblo
    21.01.13 13:05 Go to last post

  12. Keep repeating solved quest multiple times: You have at least 1 longbowmaker !?

    On my account it is very annoying bug. Each time after sign on several times game start to slow and here it goes You have at least 1 longbowmaker,...

    Started by LordOfTheBasets, 20.01.13 18:26
    • Replies: 1
    • Views: 18,831
    peck_ed
    20.01.13 18:40 Go to last post

  13. Unhappy Snowman

    My snowman has melted... well, he disappeared when i demolished him, and now I cant put him back on my island. (and no, he is NOT in the star menu,...

    Started by TheFairy, 17.01.13 07:00
    • Replies: 8
    • Views: 54,052
    NixMan
    20.01.13 08:19 Go to last post

  14. When will the lag stop?

    I can hardly browse the forum, the servers are so overloaded. On peak hours it's impossible to do adventures, it takes a minute to assign troops and...

    Started by QuIzTiD, 14.01.13 21:30
    2 Pages •
    1 2
    • Replies: 13
    • Views: 76,019
    Sinister-King
    19.01.13 20:07 Go to last post

  15. Thumbs down bugs

    ppl i have problem, it starts few days ago, if i want tu buff my buildings need to putt sometimes 3 times buff on same building, also if i want to...

    Started by Croatia_Mongolia, 19.01.13 01:57
    • Replies: 0
    • Views: 26,104
    Croatia_Mongolia
    19.01.13 01:57 Go to last post

  16. Accepting loot spots getting kicked from server

    Hi i know quite a few of us have been having the same problems for the last couple of weeks, im not sure if there is a thread on this already but...

    Started by lulu10093, 18.01.13 11:40
    • Replies: 1
    • Views: 28,305
    Sinister-King
    18.01.13 13:25 Go to last post

  17. Collapsing mines

    The last week or two, I've begun to notice mines collapsing not long after they've just been built, or half way through their resources, as if they...

    Started by Nogbad, 17.01.13 20:12
    • Replies: 0
    • Views: 7,797
    Nogbad
    17.01.13 20:12 Go to last post

  18. Geologist restart in Adventure

    I've searched the forum but can't find any threads relating to this. I've just been doing the "Witch of the Swamp" adventure. Before visiting the...

    Started by BlackSmithy, 07.12.12 18:03
    adventure, geologist
    • Replies: 2
    • Views: 20,935
    Sinister-King
    17.01.13 16:47 Go to last post

  19. Chat and toolbar below screen level partial access only

    I have Had this Issue for the last 12 hours or so and no response to Guild shield member message either Is this Issue only mine i cant get it...

    Started by Gooseling, 23.11.12 07:21
    2 Pages •
    1 2
    • Replies: 11
    • Views: 30,001
    peck_ed
    16.01.13 22:01 Go to last post

  20. Angry Artesian Well Gone!!

    [censored]! I put one of my Artesian well up for sale in TO and then i cancelled d trade and now i havent got it back!!! even refreshed!!! ...

    Started by varundbest10, 16.01.13 19:03
    • Replies: 2
    • Views: 7,170
    peck_ed
    16.01.13 19:51 Go to last post
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