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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,759
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,408
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,541
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,905
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,239
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,499
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. More Damage Quest

    Every time I log in, the more damage quest tells me it's completed, and then every 10 minutes or so, it pops up again telling me it's completed! It's...

    Started by Caijamin, 16.01.13 12:09
    • Replies: 1
    • Views: 9,390
    peck_ed
    16.01.13 12:16 Go to last post

  2. Red face I cannot play from my job

    I play normal at home from my PC, but when I come to work and try to open login page I get this: I am not sure what to do, and btw I do not...

    Started by Scorpio1980, 09.01.13 10:14
    2 Pages •
    1 2
    • Replies: 10
    • Views: 72,418
    peck_ed
    16.01.13 11:49 Go to last post

  3. Bounty Hunter Problem

    Hello, I've just started the Bounty Hunter Adventure, well 2 hours ago as I've tried fixing this problem myself... I've visited the area and...

    Started by RedRabbit, 16.01.13 11:28
    • Replies: 3
    • Views: 4,076
    RedRabbit
    16.01.13 11:37 Go to last post

  4. Exclamation TO slots Bug?

    Well. I've been playing for a good couple of weeks now and using the TO alot. I'm having a problem where I select the 'free' slot and in that slot...

    Started by Weblo, 16.01.13 10:50
    • Replies: 2
    • Views: 10,517
    peck_ed
    16.01.13 11:01 Go to last post

  5. Trade Screen Position

    Although I know most people play on a fairly large screen, when playing on a smaller resolution monitor (1024x768)* the trade window doesn't centre...

    Started by RuneMunki, 15.01.13 15:37
    • Replies: 2
    • Views: 5,923
    Nogbad
    15.01.13 20:17 Go to last post

  6. bug?

    I am quite certain I received the items from my explores and my guild quest twice, when the message screen opened and I clickt on all of them to put...

    Started by Goodfiend, 07.01.13 11:04
    • Replies: 3
    • Views: 2,822
    Nogbad
    15.01.13 20:13 Go to last post

  7. Upgrade button get stucked

    There is an annoying bug on workyard panel. If "Upgrade" button is pushed just after "Pause production" button (so before the turn-up of "Status:...

    Started by Brankovics, 14.01.13 11:14
    • Replies: 2
    • Views: 3,452
    Brankovics
    15.01.13 04:49 Go to last post

  8. losing connection to server

    I am constantly,and have been for the past week losing connection to the server, sometimes within seconds of login. Any advice ?

    Started by jgaz, 14.01.13 19:20
    • Replies: 2
    • Views: 11,292
    Nogbad
    14.01.13 20:31 Go to last post

  9. Angry WTH!!! My General Is Travelling To Another Zone!?!?!?!?

    I was just transferring my general to G2, in SFTR and suddenly in d middle, it said ur general is travelling to another location! and he moved like a...

    Started by varundbest10, 12.01.13 21:33
    • Replies: 1
    • Views: 6,222
    Antilochus
    14.01.13 18:54 Go to last post

  10. explorer bug?

    Hey all, Can anyone tell me why this has happened? I have 6 savage scouts and 2 normal explorers, I logged off last night b4 i got the daily reward,...

    Started by MutantKid, 14.01.13 18:03
    • Replies: 0
    • Views: 9,234
    MutantKid
    14.01.13 18:03 Go to last post

  11. Moved: Artesian Well and Packed Wheatfield rebuild

    Started by SettlerPiter, 11.01.13 11:56
    • Replies: -
    • Views: -
    Sinister-King
    14.01.13 17:24 Go to last post

  12. Bugs

    Hoip, - Since 6 January, i can only build two buildings at 'one time': the building menu is blocked by two building process.. But I have still...

    Started by Ollie91, 11.01.13 16:41
    • Replies: 4
    • Views: 31,191
    Ollie91
    14.01.13 14:40 Go to last post

  13. Can't access my new zone ?

    I killed all enemies and got new zone but can't build nothing (no light green spots) and geologist can't find ressurses ??? Only I can my general...

    Started by KalleKusta, 14.01.13 10:43
    • Replies: 2
    • Views: 38,615
    KalleKusta
    14.01.13 14:21 Go to last post

  14. Trade selling out of screen

    Hi there First of all, congrats for the excelent game. the proposal of my contact is about the dificult that i have to hace acess to my market...

    Started by LORDRAGON, 29.12.12 19:05
    • Replies: 3
    • Views: 11,168
    peck_ed
    14.01.13 14:05 Go to last post

  15. Question Photos on Adventure Button

    Hi, Anyone else seen a random photo appear instead of the normal adventure cartoon? It's on the little sticky tile that appears when you're...

    Started by DrinkMoreMilk, 13.01.13 21:55
    1 Attachment(s)
    • Replies: 1
    • Views: 5,467
    Nogbad
    14.01.13 02:37 Go to last post

  16. Booted when accepting adventure invite

    Is BB going to fix this bug ? Its very annoying to get kicked from the server every time i accept an adventure invite. Also the Guild member...

    Started by Pityaker, 12.01.13 17:36
    • Replies: 0
    • Views: 21,741
    Pityaker
    12.01.13 17:36 Go to last post

  17. Bugs with building menu, quests book and deeds

    Hoip, - Since 6 January, i can only build two buildings at 'one time': the building menu is blocked by two building process.. But I have still...

    Started by Ollie91, 11.01.13 16:41
    • Replies: 1
    • Views: 24,958
    Xbrnljw
    11.01.13 21:29 Go to last post

  18. Angry empty promises

    BB promised us gifts after the 8th but when I wanted to collect the game froze up and after a restart there where no gifts at all. My friends have...

    Started by gbakic, 11.01.13 09:38
    • Replies: 1
    • Views: 5,949
    BB_Dantesama
    11.01.13 10:48 Go to last post

  19. Happy Birthday & Newsletters

    I, like quite a few others it seems, have not received the newsletter, and looking back through my e-mails I have not received the newsletter for...

    Started by iridium21, 11.01.13 08:05
    • Replies: 2
    • Views: 6,283
    BB_Dantesama
    11.01.13 09:42 Go to last post

  20. hardwood sawmill icon same as exotic wood sawmill

    My game is showing same icons for hardwood wood sawmill and exotic wood sawmill. Both in build menu and in economy overview. Maybe some icon was...

    Started by MarMer, 10.01.13 08:06
    • Replies: 4
    • Views: 30,890
    NixMan
    10.01.13 14:45 Go to last post
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