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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,626
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,936
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,462
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,710
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,620
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. losing connection to server

    I am constantly,and have been for the past week losing connection to the server, sometimes within seconds of login. Any advice ?

    Started by jgaz, 14.01.13 19:20
    • Replies: 2
    • Views: 11,177
    Nogbad
    14.01.13 20:31 Go to last post

  2. Angry WTH!!! My General Is Travelling To Another Zone!?!?!?!?

    I was just transferring my general to G2, in SFTR and suddenly in d middle, it said ur general is travelling to another location! and he moved like a...

    Started by varundbest10, 12.01.13 21:33
    • Replies: 1
    • Views: 6,209
    Antilochus
    14.01.13 18:54 Go to last post

  3. explorer bug?

    Hey all, Can anyone tell me why this has happened? I have 6 savage scouts and 2 normal explorers, I logged off last night b4 i got the daily reward,...

    Started by MutantKid, 14.01.13 18:03
    • Replies: 0
    • Views: 8,269
    MutantKid
    14.01.13 18:03 Go to last post

  4. Moved: Artesian Well and Packed Wheatfield rebuild

    Started by SettlerPiter, 11.01.13 11:56
    • Replies: -
    • Views: -
    Sinister-King
    14.01.13 17:24 Go to last post

  5. Bugs

    Hoip, - Since 6 January, i can only build two buildings at 'one time': the building menu is blocked by two building process.. But I have still...

    Started by Ollie91, 11.01.13 16:41
    • Replies: 4
    • Views: 31,041
    Ollie91
    14.01.13 14:40 Go to last post

  6. Can't access my new zone ?

    I killed all enemies and got new zone but can't build nothing (no light green spots) and geologist can't find ressurses ??? Only I can my general...

    Started by KalleKusta, 14.01.13 10:43
    • Replies: 2
    • Views: 38,584
    KalleKusta
    14.01.13 14:21 Go to last post

  7. Trade selling out of screen

    Hi there First of all, congrats for the excelent game. the proposal of my contact is about the dificult that i have to hace acess to my market...

    Started by LORDRAGON, 29.12.12 19:05
    • Replies: 3
    • Views: 11,133
    peck_ed
    14.01.13 14:05 Go to last post

  8. Question Photos on Adventure Button

    Hi, Anyone else seen a random photo appear instead of the normal adventure cartoon? It's on the little sticky tile that appears when you're...

    Started by DrinkMoreMilk, 13.01.13 21:55
    1 Attachment(s)
    • Replies: 1
    • Views: 5,439
    Nogbad
    14.01.13 02:37 Go to last post

  9. Booted when accepting adventure invite

    Is BB going to fix this bug ? Its very annoying to get kicked from the server every time i accept an adventure invite. Also the Guild member...

    Started by Pityaker, 12.01.13 17:36
    • Replies: 0
    • Views: 21,516
    Pityaker
    12.01.13 17:36 Go to last post

  10. Bugs with building menu, quests book and deeds

    Hoip, - Since 6 January, i can only build two buildings at 'one time': the building menu is blocked by two building process.. But I have still...

    Started by Ollie91, 11.01.13 16:41
    • Replies: 1
    • Views: 24,920
    Xbrnljw
    11.01.13 21:29 Go to last post

  11. Angry empty promises

    BB promised us gifts after the 8th but when I wanted to collect the game froze up and after a restart there where no gifts at all. My friends have...

    Started by gbakic, 11.01.13 09:38
    • Replies: 1
    • Views: 5,890
    BB_Dantesama
    11.01.13 10:48 Go to last post

  12. Happy Birthday & Newsletters

    I, like quite a few others it seems, have not received the newsletter, and looking back through my e-mails I have not received the newsletter for...

    Started by iridium21, 11.01.13 08:05
    • Replies: 2
    • Views: 6,253
    BB_Dantesama
    11.01.13 09:42 Go to last post

  13. hardwood sawmill icon same as exotic wood sawmill

    My game is showing same icons for hardwood wood sawmill and exotic wood sawmill. Both in build menu and in economy overview. Maybe some icon was...

    Started by MarMer, 10.01.13 08:06
    • Replies: 4
    • Views: 30,856
    NixMan
    10.01.13 14:45 Go to last post

  14. Validate email

    Hi, Hope someone can help me. How do you validate your email if you log on via Facebook?

    Started by Bill_Posters, 28.04.12 11:01
    • Replies: 4
    • Views: 36,643
    MOD_PennyUK
    10.01.13 11:24 Go to last post

  15. UI issue: Building upgrade progress obscured by terrain/other buildings

    Other buildings, trees etc can block view of the number indicating upgrade progress, and the information is not available anywhere else (like when...

    Started by Sherool, 09.01.13 17:56
    1 Attachment(s)
    • Replies: 0
    • Views: 22,975
    Sherool
    09.01.13 17:56 Go to last post

  16. Server zone crash Northisle

    I seem to get a server zone crash message when I try to log into northisle game, it says "An error was detected in this zone" It was fine in the...

    Started by Steve1077, 25.12.12 19:37
    • Replies: 5
    • Views: 9,884
    Steve1077
    09.01.13 13:46 Go to last post

  17. Provision house resets back to frontpage when basket creation event returns

    Hi When you are creating more stacks of basket and clicks on the basket for the second time, then the UI will reset back to the provisionhouse...

    Started by haju, 09.01.13 11:00
    • Replies: 0
    • Views: 26,652
    haju
    09.01.13 11:00 Go to last post

  18. Question tutorial adventure

    Hello, I hope Please can you help me? After the last update, in book travel, appears not finished the tutorial adventure, but in the quest book...

    Started by anwarnet777, 08.01.13 22:29
    tutorial adventure
    • Replies: 0
    • Views: 14,032
    anwarnet777
    08.01.13 22:29 Go to last post

  19. Treasure Search Quest.

    I have completed 3 treasure searches, one short, one medium and a long treasure search. However the quest attached to them have not completed. ...

    Started by Grimboldi, 24.11.12 08:33
    • Replies: 2
    • Views: 25,170
    Schnooty
    08.01.13 02:39 Go to last post

  20. No chat available and building queue system

    For a few days now my chat fluctuates. Sometimes there is no chat at all and some days i get about 5 mins of chat. But if I want to chat i have to...

    Started by Aries2012, 21.09.12 07:55
    • Replies: 1
    • Views: 3,759
    Gododil
    06.01.13 18:22 Go to last post
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