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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,619
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,935
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,450
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,684
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,606
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,380
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. bounty hunter

    My problem is i did buy the bounty hunter adv already 2 times so i can't buy it anymore. Now my quest is to play the bounty hunter adv. But it isn't...

    Started by ingah, 23.11.12 00:06
    2 Pages
    1 2
    • Replies: 11
    • Views: 74,154
    30.12.12 03:12 Go to last post
  2. worn toolbelt

    Hello there, I have made 2 worn tool belts at the provision house, but neither I see them in my star menu or the provision house when finished....

    Started by Zierick, 12.06.12 06:19
    • Replies: 3
    • Views: 3,834
    29.12.12 22:36 Go to last post
  3. Resources lost when training in barracks

    I think I have experienced this scenario a couple of times now: I go to the barracks to train units. I request 25 recruits, the hour glass comes, I...

    Started by Spelunker, 29.12.12 13:15
    • Replies: 1
    • Views: 12,754
    29.12.12 13:16 Go to last post
  4. Firefox/SeaMonkey *much* slower than other browers?

    Hey, I first tried the game out under Firefox, and found the game to be very slow in general. I tried it out under SeaMonkey, and got the same...

    Started by Vespy, 28.12.12 15:21
    firefox, lag firefox, slow, slow firefox, speed up firefox
    • Replies: 7
    • Views: 36,238
    29.12.12 11:51 Go to last post
  5. Deer Crossing quest bug

    This quest says you need to own at least 1 upgraded hunter to complete the quest. I already have a hunter at level 2 already but the quest won't show...

    Started by MikeWLM, 25.10.12 17:06
    • Replies: 2
    • Views: 3,039
    27.12.12 23:08 Go to last post
  6. Bugged/Bloked Quests - Suggestion

    Like a lot of other people I have a number of blocked quests - mainly due to having achieved a higher level than the requirement before the quests...

    Started by Mal1, 27.12.12 19:26
    • Replies: 0
    • Views: 4,574
    27.12.12 19:26 Go to last post
  7. Same bug again - BUFFS are not applyed

    How many time someone have to report a bug? Get stack with 25 buff and start to buff a friend So if you click fast or no need to be so fast part...

    Started by mailsteg, 18.12.12 12:29
    • Replies: 3
    • Views: 5,601
    27.12.12 11:29 Go to last post
  8. Bugg on quest

    Hello there im stuck for several weeks now on the chainquest "Neither fish nor fowl" i completed al 6 of the quest cause theres still a lock on...

    Started by Mannypaci, 20.12.12 17:51
    • Replies: 3
    • Views: 5,826
    27.12.12 00:20 Go to last post
  9. Level 19 not registering with geologist.

    Hi, I dont know if anyone else has this problem, I levelled up to 19 and went to get my geologist to search for a marble deposit. It says Level 19...

    Started by cposs2012, 25.12.12 11:50
    • Replies: 1
    • Views: 4,161
    25.12.12 11:54 Go to last post
  10. guild quest problem

    Sky residence quest shows that it has been done by required number of friends, but theres only close button, you can not actually pick up reward and...

    Started by Nikotinko, 24.12.12 09:10
    • Replies: 0
    • Views: 4,907
    24.12.12 09:10 Go to last post
  11. Missing trades

    Is there a reason when I brought a slot to sell in that once set up it said trade off has been sent, yet it never appeared in my trade office. No one...

    Started by MizMoneyPenny, 23.12.12 03:53
    • Replies: 1
    • Views: 2,532
    23.12.12 20:10 Go to last post
  12. Game will not load???

    Been the game for weeks. But this evening it willn't load. Stops half way though the father xmas page??? Mike d

    Started by Horce-the-brave, 22.12.12 18:56
    • Replies: 1
    • Views: 57,423
    22.12.12 19:02 Go to last post
  13. Adventure not showing

    I started the adventure witch of the swamp, but its not showing on my right corner , i tried refreshing the browser and everything, and the adv is uo...

    Started by Achkar, 21.12.12 21:17
    • Replies: 1
    • Views: 12,547
    22.12.12 17:19 Go to last post
  14. Question Basic adventure questchain

    Hi I was on level 37 when we got them new quests with the patch and I was only able to finish the map framgents bit just now (200 of them) and the...

    Started by Zoley, 14.12.12 02:10
    • Replies: 1
    • Views: 9,489
    22.12.12 15:46 Go to last post
  15. waiting quest does not become active quest

    it's a strange bug , when I completed daily quest , the waiting quest didn't become a new daily quest anyone got it?

    Started by AngelWings, 21.12.12 23:38
    • Replies: 1
    • Views: 78,846
    22.12.12 14:33 Go to last post
  16. Chat still down.

    Hi anyone My chat window and trade and everything but News dissapeared a week ago straight after the maintenance break. I waited a couple of days...

    Started by zloglel, 20.12.12 19:43
    • Replies: 3
    • Views: 2,837
    21.12.12 20:57 Go to last post
  17. Daily Quests how do you cancel them

    i have the daily quest complete the Traitors adventure. The problem is that I dont have the Traitors adventure and even if I did im not a high enough...

    Started by dogstar, 18.12.12 10:03
    • Replies: 2
    • Views: 86,376
    21.12.12 10:33 Go to last post
  18. guild quest

    my guild has don the quest the wall of swords I was awey so i did not get it. Now when they are finish with it and get a new one. i get the old guild...

    Started by Grynis, 20.12.12 21:03
    • Replies: 1
    • Views: 7,559
    20.12.12 21:46 Go to last post
  19. Basic Adventure

    The last 3 levels of this chain require level 37 to unlock them. I`m all ready lvl 38 does that mean i have missed the chance to complete them?

    Started by Scippy, 17.12.12 19:10
    • Replies: 1
    • Views: 10,686
    19.12.12 23:05 Go to last post
  20. no quest update

    I keep buffing a friend for the Christmas quest chain and get no update and consequently no reward.

    Started by Mrbarbas, 19.12.12 12:31
    • Replies: 1
    • Views: 4,825
    19.12.12 14:41 Go to last post

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