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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,398
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,368
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,411
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,023
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,897
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,338
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Group Invites Problem

    Hi I am inviting members of my guild to our forum group page and I am unable to send invites to a couple of them. I get the message 'this player...

    Started by killerklown, 22.12.12 23:33
    • Replies: 4
    • Views: 18,926
    01.01.13 13:59 Go to last post
  2. changing email ?

    Does anyone know if it is posssible to change my email address that my settlers account is tied to i have a problem with my old one. Microsoft...

    Started by dazzerw1970, 31.12.12 20:13
    • Replies: 2
    • Views: 27,948
    01.01.13 13:47 Go to last post
  3. Spelling error

    I have just noticed that the archive file "Leader Camps" has the word "lesser" spelt as "leaser".

    Started by Alsh, 31.12.12 21:05
    • Replies: 0
    • Views: 13,793
    31.12.12 21:05 Go to last post
  4. Dissapearing trades

    i put up a trade of 4 x 1000 bronze and it has completely vanished i have rereshed several times and it has been about half hour since i put it up...

    Started by Wivadee, 28.12.12 17:27
    • Replies: 2
    • Views: 9,046
    31.12.12 19:09 Go to last post
  5. Not got new year rewards

    Did anyone else have the problem where your new year rewards did not show up in the star menu?

    Started by JPMaximus, 31.12.12 12:06
    • Replies: 1
    • Views: 12,392
    31.12.12 12:28 Go to last post
  6. Unable to begin the game

    As usual I open my firefox and open the settlers online window, but I found out that after a while the window is still a pure blank, nothing is...

    Started by SpadeJ, 29.12.12 02:50
    • Replies: 2
    • Views: 2,470
    30.12.12 09:59 Go to last post
  7. Angry Problem with Bounty hunter quest. It disappear.

    Hello everyone, I receive this quest,I activate it, I visit it, and when I go home to check the army, the quest disappear from the right of the...

    Started by D4rkS1d3, 30.12.12 03:13
    • Replies: 0
    • Views: 6,948
    30.12.12 03:13 Go to last post
  8. bounty hunter

    My problem is i did buy the bounty hunter adv already 2 times so i can't buy it anymore. Now my quest is to play the bounty hunter adv. But it isn't...

    Started by ingah, 23.11.12 00:06
    2 Pages
    1 2
    • Replies: 11
    • Views: 74,294
    30.12.12 03:12 Go to last post
  9. worn toolbelt

    Hello there, I have made 2 worn tool belts at the provision house, but neither I see them in my star menu or the provision house when finished....

    Started by Zierick, 12.06.12 06:19
    • Replies: 3
    • Views: 3,879
    29.12.12 22:36 Go to last post
  10. Resources lost when training in barracks

    I think I have experienced this scenario a couple of times now: I go to the barracks to train units. I request 25 recruits, the hour glass comes, I...

    Started by Spelunker, 29.12.12 13:15
    • Replies: 1
    • Views: 12,786
    29.12.12 13:16 Go to last post
  11. Firefox/SeaMonkey *much* slower than other browers?

    Hey, I first tried the game out under Firefox, and found the game to be very slow in general. I tried it out under SeaMonkey, and got the same...

    Started by Vespy, 28.12.12 15:21
    firefox, lag firefox, slow, slow firefox, speed up firefox
    • Replies: 7
    • Views: 36,282
    29.12.12 11:51 Go to last post
  12. Deer Crossing quest bug

    This quest says you need to own at least 1 upgraded hunter to complete the quest. I already have a hunter at level 2 already but the quest won't show...

    Started by MikeWLM, 25.10.12 17:06
    • Replies: 2
    • Views: 3,069
    27.12.12 23:08 Go to last post
  13. Bugged/Bloked Quests - Suggestion

    Like a lot of other people I have a number of blocked quests - mainly due to having achieved a higher level than the requirement before the quests...

    Started by Mal1, 27.12.12 19:26
    • Replies: 0
    • Views: 4,586
    27.12.12 19:26 Go to last post
  14. Same bug again - BUFFS are not applyed

    How many time someone have to report a bug? Get stack with 25 buff and start to buff a friend So if you click fast or no need to be so fast part...

    Started by mailsteg, 18.12.12 12:29
    • Replies: 3
    • Views: 5,625
    27.12.12 11:29 Go to last post
  15. Bugg on quest

    Hello there im stuck for several weeks now on the chainquest "Neither fish nor fowl" i completed al 6 of the quest cause theres still a lock on...

    Started by Mannypaci, 20.12.12 17:51
    • Replies: 3
    • Views: 5,850
    27.12.12 00:20 Go to last post
  16. Level 19 not registering with geologist.

    Hi, I dont know if anyone else has this problem, I levelled up to 19 and went to get my geologist to search for a marble deposit. It says Level 19...

    Started by cposs2012, 25.12.12 11:50
    • Replies: 1
    • Views: 4,189
    25.12.12 11:54 Go to last post
  17. guild quest problem

    Sky residence quest shows that it has been done by required number of friends, but theres only close button, you can not actually pick up reward and...

    Started by Nikotinko, 24.12.12 09:10
    • Replies: 0
    • Views: 4,923
    24.12.12 09:10 Go to last post
  18. Missing trades

    Is there a reason when I brought a slot to sell in that once set up it said trade off has been sent, yet it never appeared in my trade office. No one...

    Started by MizMoneyPenny, 23.12.12 03:53
    • Replies: 1
    • Views: 2,549
    23.12.12 20:10 Go to last post
  19. Game will not load???

    Been the game for weeks. But this evening it willn't load. Stops half way though the father xmas page??? Mike d

    Started by Horce-the-brave, 22.12.12 18:56
    • Replies: 1
    • Views: 57,647
    22.12.12 19:02 Go to last post
  20. Adventure not showing

    I started the adventure witch of the swamp, but its not showing on my right corner , i tried refreshing the browser and everything, and the adv is uo...

    Started by Achkar, 21.12.12 21:17
    • Replies: 1
    • Views: 12,587
    22.12.12 17:19 Go to last post

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