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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,987
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,514
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,864
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,727,088
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,435
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Question Basic adventure questchain

    Hi I was on level 37 when we got them new quests with the patch and I was only able to finish the map framgents bit just now (200 of them) and the...

    Started by Zoley, 14.12.12 02:10
    • Replies: 1
    • Views: 9,513
    22.12.12 15:46 Go to last post
  2. waiting quest does not become active quest

    it's a strange bug , when I completed daily quest , the waiting quest didn't become a new daily quest anyone got it?

    Started by AngelWings, 21.12.12 23:38
    • Replies: 1
    • Views: 78,912
    22.12.12 14:33 Go to last post
  3. Chat still down.

    Hi anyone My chat window and trade and everything but News dissapeared a week ago straight after the maintenance break. I waited a couple of days...

    Started by zloglel, 20.12.12 19:43
    • Replies: 3
    • Views: 2,889
    21.12.12 20:57 Go to last post
  4. Daily Quests how do you cancel them

    i have the daily quest complete the Traitors adventure. The problem is that I dont have the Traitors adventure and even if I did im not a high enough...

    Started by dogstar, 18.12.12 10:03
    • Replies: 2
    • Views: 86,412
    21.12.12 10:33 Go to last post
  5. guild quest

    my guild has don the quest the wall of swords I was awey so i did not get it. Now when they are finish with it and get a new one. i get the old guild...

    Started by Grynis, 20.12.12 21:03
    • Replies: 1
    • Views: 7,594
    20.12.12 21:46 Go to last post
  6. Basic Adventure

    The last 3 levels of this chain require level 37 to unlock them. I`m all ready lvl 38 does that mean i have missed the chance to complete them?

    Started by Scippy, 17.12.12 19:10
    • Replies: 1
    • Views: 10,745
    19.12.12 23:05 Go to last post
  7. no quest update

    I keep buffing a friend for the Christmas quest chain and get no update and consequently no reward.

    Started by Mrbarbas, 19.12.12 12:31
    • Replies: 1
    • Views: 4,864
    19.12.12 14:41 Go to last post
  8. ubisoft log in

    i contacted support to see if i could get a password for my settlers account instead of using facebook, support got back to me and explained how to...

    Started by freewheelin, 22.09.12 18:08
    2 Pages
    1 2
    • Replies: 15
    • Views: 86,425
    19.12.12 03:18 Go to last post
  9. Trade panel pin oddity

    Trade panel is moveable and may be pinned, it is great. But change tab on TP close any other opened panel (e.g. store). Reopen such panel will close...

    Started by Brankovics, 18.12.12 21:48
    • Replies: 0
    • Views: 4,714
    18.12.12 21:48 Go to last post
  10. New Quest arrow

    At all login and all visiting adventures maps the New Quest arrow appear and blinking, and most of the case nothing arrived (of course). Please, do...

    Started by Brankovics, 12.12.12 23:20
    • Replies: 1
    • Views: 6,267
    18.12.12 21:39 Go to last post
  11. Gems not being depsoited

    Guys, Have been logging in daily and have been expecting my weekly deposits of gems, but they have not arrived. Some of my guild mates have also...

    Started by Alderman, 18.12.12 20:19
    • Replies: 0
    • Views: 2,647
    18.12.12 20:19 Go to last post
  12. Angry Lag..lag.....and more lag

    I havent been able to log in to play properly in 4 days!!! What in the world is BB doing to mess up this great game >.<

    Started by TREKxxx, 18.12.12 05:26
    • Replies: 1
    • Views: 3,185
    18.12.12 09:05 Go to last post
  13. server down

    hi when i try to login i get a window: ;; server zone crashed, an error was detected on this zone please try again later`` this has been...

    Started by NienkeDeBaas, 17.12.12 06:05
    • Replies: 3
    • Views: 2,578
    17.12.12 17:38 Go to last post
  14. end of the world rewards subquests

    During the quest you get 2 subquests popping up as completed when you have a certain amount of camps left (35 and 10 i think) The first one...

    Started by Qualan, 11.12.12 11:30
    2 Pages
    1 2
    • Replies: 13
    • Views: 18,471
    17.12.12 08:08 Go to last post
  15. Problem with treasure quest

    My treasure quest is stuck, i collected coin as well as granite, but in the quest tab it still says 0 collected!

    Started by bArAbAts, 16.12.12 10:45
    • Replies: 2
    • Views: 7,546
    16.12.12 19:02 Go to last post
  16. Bugs, bugs, bugs

    after accepting invite for few days now every day i get kicked out, server is busy atm, have to relogin, guild chat missing after relogin another...

    Started by joanajoanska, 01.12.12 15:36
    • Replies: 1
    • Views: 9,675
    15.12.12 20:11 Go to last post
  17. Trade office bug

    I just placed a bid for 4 watermills (2400gc each) on TO (on the 6gc slot). The window was lagging, so i closed it and moved to another area. 20...

    Started by Meserie, 14.12.12 20:07
    • Replies: 3
    • Views: 9,323
    15.12.12 09:06 Go to last post
  18. trade sort bug

    i notice that sort under cost work 1 time only for all items then u do a trade, it seem not can keep settings as cost and all items list is...

    Started by Mantakno, 17.11.12 12:46
    • Replies: 3
    • Views: 5,865
    14.12.12 12:14 Go to last post
  19. The Dark Priest error

    I can´t login to DP adventure! Why? Only get error and get kickt out when i try go to adventure.

    Started by JimmyGrondahl, 07.12.12 16:42
    • Replies: 4
    • Views: 14,991
    13.12.12 16:30 Go to last post
  20. Once for all quest

    Hello, i've a problem with the "once for all" quest, i have freed all the nine sector, and built a storehouse in all of them, but the quest insn't...

    Started by DarthDeeo, 11.12.12 17:19
    • Replies: 1
    • Views: 6,352
    13.12.12 16:27 Go to last post

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