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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,791
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,993
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,691
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,217
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,874
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,487
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. ubisoft log in

    i contacted support to see if i could get a password for my settlers account instead of using facebook, support got back to me and explained how to...

    Started by freewheelin, 22.09.12 18:08
    2 Pages •
    1 2
    • Replies: 15
    • Views: 86,094
    MizMoneyPenny
    19.12.12 03:18 Go to last post

  2. Trade panel pin oddity

    Trade panel is moveable and may be pinned, it is great. But change tab on TP close any other opened panel (e.g. store). Reopen such panel will close...

    Started by Brankovics, 18.12.12 21:48
    • Replies: 0
    • Views: 4,692
    Brankovics
    18.12.12 21:48 Go to last post

  3. New Quest arrow

    At all login and all visiting adventures maps the New Quest arrow appear and blinking, and most of the case nothing arrived (of course). Please, do...

    Started by Brankovics, 12.12.12 23:20
    • Replies: 1
    • Views: 6,247
    Brankovics
    18.12.12 21:39 Go to last post

  4. Gems not being depsoited

    Guys, Have been logging in daily and have been expecting my weekly deposits of gems, but they have not arrived. Some of my guild mates have also...

    Started by Alderman, 18.12.12 20:19
    • Replies: 0
    • Views: 2,635
    Alderman
    18.12.12 20:19 Go to last post

  5. Angry Lag..lag.....and more lag

    I havent been able to log in to play properly in 4 days!!! What in the world is BB doing to mess up this great game >.<

    Started by TREKxxx, 18.12.12 05:26
    • Replies: 1
    • Views: 3,175
    Whizkeyjack
    18.12.12 09:05 Go to last post

  6. server down

    hi when i try to login i get a window: ;; server zone crashed, an error was detected on this zone please try again later`` this has been...

    Started by NienkeDeBaas, 17.12.12 06:05
    • Replies: 3
    • Views: 2,565
    polarbarez
    17.12.12 17:38 Go to last post

  7. end of the world rewards subquests

    During the quest you get 2 subquests popping up as completed when you have a certain amount of camps left (35 and 10 i think) The first one...

    Started by Qualan, 11.12.12 11:30
    2 Pages •
    1 2
    • Replies: 13
    • Views: 18,185
    ambandil
    17.12.12 08:08 Go to last post

  8. Problem with treasure quest

    My treasure quest is stuck, i collected coin as well as granite, but in the quest tab it still says 0 collected!

    Started by bArAbAts, 16.12.12 10:45
    • Replies: 2
    • Views: 7,528
    bArAbAts
    16.12.12 19:02 Go to last post

  9. Bugs, bugs, bugs

    after accepting invite for few days now every day i get kicked out, server is busy atm, have to relogin, guild chat missing after relogin another...

    Started by joanajoanska, 01.12.12 15:36
    • Replies: 1
    • Views: 9,529
    joanajoanska
    15.12.12 20:11 Go to last post

  10. Trade office bug

    I just placed a bid for 4 watermills (2400gc each) on TO (on the 6gc slot). The window was lagging, so i closed it and moved to another area. 20...

    Started by Meserie, 14.12.12 20:07
    • Replies: 3
    • Views: 9,292
    IndianKid
    15.12.12 09:06 Go to last post

  11. trade sort bug

    i notice that sort under cost work 1 time only for all items then u do a trade, it seem not can keep settings as cost and all items list is...

    Started by Mantakno, 17.11.12 12:46
    • Replies: 3
    • Views: 5,840
    Mantakno
    14.12.12 12:14 Go to last post

  12. The Dark Priest error

    I can´t login to DP adventure! Why? Only get error and get kickt out when i try go to adventure.

    Started by JimmyGrondahl, 07.12.12 16:42
    1 Attachment(s)
    • Replies: 4
    • Views: 14,934
    MsMacbeth
    13.12.12 16:30 Go to last post

  13. Once for all quest

    Hello, i've a problem with the "once for all" quest, i have freed all the nine sector, and built a storehouse in all of them, but the quest insn't...

    Started by DarthDeeo, 11.12.12 17:19
    • Replies: 1
    • Views: 6,339
    MsMacbeth
    13.12.12 16:27 Go to last post

  14. end of the world event, log in problems

    Ok end of the world event, nice, some of us do our best, i buy gems, i buy drill plan, i do 1 adventure, then have to refresh, and get stuck on log...

    Started by Ristlin, 13.12.12 14:59
    • Replies: 0
    • Views: 10,722
    Ristlin
    13.12.12 14:59 Go to last post

  15. Asus Nexus 7

    hello. i have a nexus 7 but i cant join settlers online because it says that i dont have flashT 11 installed. I tried to install different versions...

    Started by Troika69, 12.12.12 22:39
    • Replies: 0
    • Views: 6,356
    Troika69
    12.12.12 22:39 Go to last post

  16. The End of the World adventure feature

    Hi, it is written, that but thats not true .. it is not possible (or at least on EU2 server) are you going to fix it during maintenance ? ...

    Started by CendaCZ, 12.12.12 16:42
    • Replies: 4
    • Views: 16,273
    ambandil
    12.12.12 20:22 Go to last post

  17. Unhappy zone crashed !!!!

    it is now 3 day i cant log in , that error is stille there BB when are you going to do something ?? it is getting a bit arrg

    Started by norfik, 11.12.12 05:05
    • Replies: 8
    • Views: 13,440
    Sinister-King
    12.12.12 13:47 Go to last post

  18. Kindle fire hd

    How can I play Settlers on my Kindle Fire Hd. It keeps coming up I need to update flash player but Flash wont update on it. :mad:

    Started by Cirus74, 11.12.12 20:35
    • Replies: 1
    • Views: 49,414
    Nashius-Maximus
    11.12.12 22:10 Go to last post

  19. No global chat window..

    Hi , I have a little problem. I do'n get the global chat in my chatwindow. There only are 3 tabs: Help, whisp and news. Is there anyone who can...

    Started by Summer50, 11.12.12 13:31
    • Replies: 0
    • Views: 5,659
    Summer50
    11.12.12 13:31 Go to last post

  20. [BUG] Longbowman deals 10 damage

    On 09/12/2012 I made an attack using 26 Longbowmen against 156 Rangers. My Longbowmen and my General dealt only 10 damage each... (killing 27...

    Started by adifurk, 11.12.12 10:14
    • Replies: 1
    • Views: 7,940
    Gerontius
    11.12.12 10:28 Go to last post
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