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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,692
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,395
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,506
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,782
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,188
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,471
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. end of the world event, log in problems

    Ok end of the world event, nice, some of us do our best, i buy gems, i buy drill plan, i do 1 adventure, then have to refresh, and get stuck on log...

    Started by Ristlin, 13.12.12 14:59
    • Replies: 0
    • Views: 10,747
    Ristlin
    13.12.12 14:59 Go to last post

  2. Asus Nexus 7

    hello. i have a nexus 7 but i cant join settlers online because it says that i dont have flashT 11 installed. I tried to install different versions...

    Started by Troika69, 12.12.12 22:39
    • Replies: 0
    • Views: 6,374
    Troika69
    12.12.12 22:39 Go to last post

  3. The End of the World adventure feature

    Hi, it is written, that but thats not true .. it is not possible (or at least on EU2 server) are you going to fix it during maintenance ? ...

    Started by CendaCZ, 12.12.12 16:42
    • Replies: 4
    • Views: 16,310
    ambandil
    12.12.12 20:22 Go to last post

  4. Unhappy zone crashed !!!!

    it is now 3 day i cant log in , that error is stille there BB when are you going to do something ?? it is getting a bit arrg

    Started by norfik, 11.12.12 05:05
    • Replies: 8
    • Views: 13,487
    Sinister-King
    12.12.12 13:47 Go to last post

  5. Kindle fire hd

    How can I play Settlers on my Kindle Fire Hd. It keeps coming up I need to update flash player but Flash wont update on it. :mad:

    Started by Cirus74, 11.12.12 20:35
    • Replies: 1
    • Views: 49,444
    Nashius-Maximus
    11.12.12 22:10 Go to last post

  6. No global chat window..

    Hi , I have a little problem. I do'n get the global chat in my chatwindow. There only are 3 tabs: Help, whisp and news. Is there anyone who can...

    Started by Summer50, 11.12.12 13:31
    • Replies: 0
    • Views: 5,676
    Summer50
    11.12.12 13:31 Go to last post

  7. [BUG] Longbowman deals 10 damage

    On 09/12/2012 I made an attack using 26 Longbowmen against 156 Rangers. My Longbowmen and my General dealt only 10 damage each... (killing 27...

    Started by adifurk, 11.12.12 10:14
    • Replies: 1
    • Views: 7,987
    Gerontius
    11.12.12 10:28 Go to last post

  8. Incorrect text in a number of new buffing quests

    There's lots of quests that say "buff friends using, FOR EXAMPLE, bakets" or "FOR EXAMPLE, sandwiches". These quests do not complete unless you...

    Started by Gerontius, 11.12.12 10:17
    • Replies: 0
    • Views: 8,903
    Gerontius
    11.12.12 10:17 Go to last post

  9. zone crashed

    come BB fix this ASAP , dont start any events or new games we are alot in this , and cant log in !!! norfik

    Started by norfik, 10.12.12 19:41
    • Replies: 0
    • Views: 7,546
    norfik
    10.12.12 19:41 Go to last post

  10. server zone crashed !!

    hi i was playing , and got this now i cant log inn never had no prob at all, plz help anyone norfik

    Started by norfik, 09.12.12 09:20
    • Replies: 6
    • Views: 20,600
    Zinnizer
    10.12.12 18:23 Go to last post

  11. No global chat window.

    My global chat is missing... Is this a new bug? If so, I would like to name it "The global disaster bug!"

    Started by AFSade, 10.12.12 13:20
    • Replies: 2
    • Views: 3,300
    AFSade
    10.12.12 16:54 Go to last post

  12. Game prblems

    Helloooo, I am having some minor problems in game, a reoccurring quest that you are aware of i think, have at least 1 longbow maker. No daily...

    Started by Dizzysleet50, 10.12.12 16:30
    • Replies: 0
    • Views: 2,121
    Dizzysleet50
    10.12.12 16:30 Go to last post

  13. attack/retreat problem

    in the new adventure i'd tried a block. I do a mistake with time and second general was intercept... When i retired this general the other attack...

    Started by WhiteMask, 10.12.12 15:37
    • Replies: 0
    • Views: 12,589
    WhiteMask
    10.12.12 15:37 Go to last post

  14. Thumbs down cannot log in

    anyone else having problems logging in this morning? , started about 5.45 bst. I get the same error as you would do when maintenance is on. FF

    Started by FredFlintstone, 10.12.12 06:01
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 21,461
    Qualan
    10.12.12 10:19 Go to last post

  15. missing christmas gifts.

    hi there is a post by bb stating we will all get xmas pressies and for the most part it worked, it seems all my friends and guildies have recieved...

    Started by klickit, 10.12.12 07:52
    • Replies: 0
    • Views: 7,256
    klickit
    10.12.12 07:52 Go to last post

  16. Trade Office/Trade window position in non-fullscreen mode

    Hi, I am experiencing a bug in the game, which is only apparent when I'm playing in non-fullscreen mode (which happens quite often). Most windows...

    Started by vensa, 10.12.12 07:51
    • Replies: 0
    • Views: 34,920
    vensa
    10.12.12 07:51 Go to last post

  17. building licenses

    in the mission building licenses it says open the star menu and ill find building licenses to use but i cant find any thing,,,, also i have claimed 2...

    Started by KiMoZ, 08.12.12 21:39
    • Replies: 1
    • Views: 15,645
    FredFlintstone
    10.12.12 06:14 Go to last post

  18. Snow gone?

    When I visited neighboring island without a snow, my snow was gone and I didn't get it back on when I logged out.. I also cleared the cache.. This...

    Started by Taija, 07.12.12 21:34
    • Replies: 3
    • Views: 47,746
    Chilly728
    10.12.12 00:13 Go to last post

  19. No guild quests appearing anymore?

    Anybody else has this bug? After the last guild quest we all got guild coins, but no new quest in the mission list have appeared for over a week...

    Started by Taija, 09.12.12 09:42
    • Replies: 3
    • Views: 17,151
    Nogbad
    09.12.12 23:08 Go to last post

  20. No christmas adventure?

    I did the daily quest and got 10 presents but nothing after that..:( I didn't get adventure anywhere? Anybody else having this problem? And where to...

    Started by Taija, 05.12.12 10:54
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 22,338
    vrokastro
    09.12.12 08:34 Go to last post
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