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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,695
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,960
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,587
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,718,050
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,751
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,416
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Incorrect text in a number of new buffing quests

    There's lots of quests that say "buff friends using, FOR EXAMPLE, bakets" or "FOR EXAMPLE, sandwiches". These quests do not complete unless you...

    Started by Gerontius, 11.12.12 10:17
    • Replies: 0
    • Views: 8,865
    Gerontius
    11.12.12 10:17 Go to last post

  2. zone crashed

    come BB fix this ASAP , dont start any events or new games we are alot in this , and cant log in !!! norfik

    Started by norfik, 10.12.12 19:41
    • Replies: 0
    • Views: 7,491
    norfik
    10.12.12 19:41 Go to last post

  3. server zone crashed !!

    hi i was playing , and got this now i cant log inn never had no prob at all, plz help anyone norfik

    Started by norfik, 09.12.12 09:20
    • Replies: 6
    • Views: 20,557
    Zinnizer
    10.12.12 18:23 Go to last post

  4. No global chat window.

    My global chat is missing... Is this a new bug? If so, I would like to name it "The global disaster bug!"

    Started by AFSade, 10.12.12 13:20
    • Replies: 2
    • Views: 3,236
    AFSade
    10.12.12 16:54 Go to last post

  5. Game prblems

    Helloooo, I am having some minor problems in game, a reoccurring quest that you are aware of i think, have at least 1 longbow maker. No daily...

    Started by Dizzysleet50, 10.12.12 16:30
    • Replies: 0
    • Views: 2,113
    Dizzysleet50
    10.12.12 16:30 Go to last post

  6. attack/retreat problem

    in the new adventure i'd tried a block. I do a mistake with time and second general was intercept... When i retired this general the other attack...

    Started by WhiteMask, 10.12.12 15:37
    • Replies: 0
    • Views: 12,568
    WhiteMask
    10.12.12 15:37 Go to last post

  7. Thumbs down cannot log in

    anyone else having problems logging in this morning? , started about 5.45 bst. I get the same error as you would do when maintenance is on. FF

    Started by FredFlintstone, 10.12.12 06:01
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 21,077
    Qualan
    10.12.12 10:19 Go to last post

  8. missing christmas gifts.

    hi there is a post by bb stating we will all get xmas pressies and for the most part it worked, it seems all my friends and guildies have recieved...

    Started by klickit, 10.12.12 07:52
    • Replies: 0
    • Views: 7,240
    klickit
    10.12.12 07:52 Go to last post

  9. Trade Office/Trade window position in non-fullscreen mode

    Hi, I am experiencing a bug in the game, which is only apparent when I'm playing in non-fullscreen mode (which happens quite often). Most windows...

    Started by vensa, 10.12.12 07:51
    • Replies: 0
    • Views: 34,894
    vensa
    10.12.12 07:51 Go to last post

  10. building licenses

    in the mission building licenses it says open the star menu and ill find building licenses to use but i cant find any thing,,,, also i have claimed 2...

    Started by KiMoZ, 08.12.12 21:39
    • Replies: 1
    • Views: 15,577
    FredFlintstone
    10.12.12 06:14 Go to last post

  11. Snow gone?

    When I visited neighboring island without a snow, my snow was gone and I didn't get it back on when I logged out.. I also cleared the cache.. This...

    Started by Taija, 07.12.12 21:34
    • Replies: 3
    • Views: 47,706
    Chilly728
    10.12.12 00:13 Go to last post

  12. No guild quests appearing anymore?

    Anybody else has this bug? After the last guild quest we all got guild coins, but no new quest in the mission list have appeared for over a week...

    Started by Taija, 09.12.12 09:42
    • Replies: 3
    • Views: 17,121
    Nogbad
    09.12.12 23:08 Go to last post

  13. No christmas adventure?

    I did the daily quest and got 10 presents but nothing after that..:( I didn't get adventure anywhere? Anybody else having this problem? And where to...

    Started by Taija, 05.12.12 10:54
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 22,262
    vrokastro
    09.12.12 08:34 Go to last post

  14. Trade system -- lost resources

    This is a new deal? Yesterday night lost 4k water, today morning (4:28) 1,5k pinetree leg by expired offer. So in the future we must cancel an offer...

    Started by Brankovics, 09.12.12 08:08
    • Replies: 0
    • Views: 8,103
    Brankovics
    09.12.12 08:08 Go to last post

  15. Produce at least 0 ... quest

    loads of quests have a requirement of produce at least 0 of something .. i.e new plans quest you need to produce at least 0 bronze and 0 coal...

    Started by Cabbage, 05.12.12 19:34
    • Replies: 5
    • Views: 55,387
    Brankovics
    08.12.12 21:46 Go to last post

  16. logged oot

    hi can anyone tell me if the sandycove server is not working or is it just me that cant log in? boldbyrnie

    Started by boldb, 08.12.12 19:38
    • Replies: 0
    • Views: 6,437
    boldb
    08.12.12 19:38 Go to last post

  17. A big problem with the Deerstalker Hut in the Gem Shop

    The flavour text says: "Psst! Be very very quiet. I'm hunting rabbits!" while it should be "Psst! Be vewy vewy quiet, I'm hunting wabbits." ...

    Started by Merxe, 08.12.12 14:13
    • Replies: 3
    • Views: 13,328
    Tage
    08.12.12 19:05 Go to last post

  18. problem with waiting quests

    hi, i'm having trouble being able to complete quests that appear in the waiting quests section of the quest book. they require me to pay some...

    Started by Dangermouse69, 08.12.12 02:58
    2 Pages •
    1 2
    • Replies: 10
    • Views: 43,284
    Tage
    08.12.12 19:03 Go to last post

  19. Missing Buffs

    I seem to have a problem that occurs daily. when I have say 10 buffs, i ise them all 10 different buildings and all 10 buffs are removed from my...

    Started by apw2, 08.12.12 15:09
    • Replies: 0
    • Views: 3,764
    apw2
    08.12.12 15:09 Go to last post

  20. Not recieved the "Carol" gifts

    Hello, What are the requirements to receive the "Carol" gifts that where handed out on the 6th of December? I'm asking this because I didn't...

    Started by Skabouter, 07.12.12 17:59
    • Replies: 1
    • Views: 7,931
    Nogbad
    07.12.12 18:02 Go to last post
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