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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,695
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,960
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,587
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,718,050
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,751
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,416
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry pay for iterms

    im sick of paying with tools etc and not get the iterms that im paying for ive just sent over a 1000 tools to get marble it took the tools but has...

    Started by weedpuller, 07.12.12 16:37
    • Replies: 0
    • Views: 2,404
    07.12.12 16:37 Go to last post
  2. Angry gold mine bug

    for some reason i carnt build a gold mine only at 1 certain deposit.It says i dont have enough hwp yet i have more than plenty to build the mine, so...

    Started by nipa68, 07.12.12 11:51
    • Replies: 0
    • Views: 11,243
    07.12.12 11:51 Go to last post
  3. Dev Diary 20/11/2012 - image URL's incorrect

    The image URL's in the Dev Diary from 20/11/2012 are incorrect, resulting in the images being invisible. They are all missing ".cdn" between...

    Started by Tumaini, 03.12.12 11:17
    • Replies: 2
    • Views: 11,245
    07.12.12 11:12 Go to last post
  4. No Daily Guild Quests

    Hi, My guild have been completing the new daily guild quests every time they appear, but suddenly we have stopped receiving them. For the last...

    Started by apw2, 06.12.12 21:21
    • Replies: 2
    • Views: 17,303
    07.12.12 10:27 Go to last post
  5. Thumbs down problem to connect

    hi from greece itry to coonect to the game..... im register in eu server and any time i go to connect the browser send my i brazilian server! i try...

    Started by Gk1Gr, 06.12.12 23:43
    • Replies: 0
    • Views: 3,322
    06.12.12 23:43 Go to last post
  6. Daily Quest

    Hi For the last 2 days ive done what was rquired to completed the daily quest but it shows as not complete ???

    Started by Deerhunter, 04.12.12 16:57
    • Replies: 3
    • Views: 8,211
    06.12.12 21:41 Go to last post
  7. More disappearing buildings

    Now it's Pinewood sawmills, had several vanish on at least 2 of the UK servers. No way on Earth could I have survived this long with only one, and...

    Started by Nogbad, 06.12.12 21:26
    • Replies: 0
    • Views: 5,079
    06.12.12 21:26 Go to last post
  8. Blocked Quests

    Hyia, Im on level 25 and got the main quests Claim New Lands, More Buffs and Militia blocked, which should have been unlocked at levels 16-17 and 21...

    Started by msisis, 06.12.12 15:10
    • Replies: 1
    • Views: 8,976
    06.12.12 21:23 Go to last post
  9. Coal Mine Upgrade Bug

    Hi all, I'm 100% sure I upgraded 3 coal mines earlier - my tools are certainly well depleted - but the mines did not upgrade. Is there anyway I...

    Started by Hmonkey, 04.12.12 14:12
    • Replies: 2
    • Views: 22,650
    06.12.12 15:03 Go to last post
  10. Exclamation Move building bug.

    I tryed to reorganize my town, and choose to move two copper melters. I payed with the blue gems i had from start, and now they are still in thier...

    Started by Szin, 24.11.12 11:23
    • Replies: 5
    • Views: 6,236
    06.12.12 08:51 Go to last post
  11. Buffs don´t work

    I can´t use Buffs. I can pick them up, but they are not on mouse course, but the sign cansell action shows.

    Started by kyparenbw, 05.12.12 09:22
    • Replies: 3
    • Views: 24,850
    06.12.12 04:52 Go to last post
  12. site down?

    trying to log in. says unavailable?

    Started by Cully, 05.12.12 18:53
    • Replies: 0
    • Views: 6,928
    05.12.12 18:53 Go to last post
  13. Exclamation Buildings

    I cant see some of my buildings :mad: please BB do some thing about it ;) and i can't come on the site :( Kind Regard,:cool: matie2506

    Started by matie2506, 05.12.12 12:54
    • Replies: 1
    • Views: 36,884
    05.12.12 18:27 Go to last post
  14. I've lost my general and 200 troops

    I completed the bounty hunter mission and have waited for my troops and general return and they haven't. Can't afford time or effort to replace 200...

    Started by Meslinia, 01.12.12 16:29
    • Replies: 7
    • Views: 23,127
    05.12.12 18:26 Go to last post
  15. Tavern Disappear

    Solved

    Started by CreWz0R, 05.12.12 17:02
    • Replies: 0
    • Views: 6,723
    05.12.12 17:02 Go to last post
  16. Resources disappearing when you did not sell your items.

    Yesterday my stock of horses was on max 30100. I put up 4K up on auction. I also used a buff with 2K horses. Today after I looked I saw I did not...

    Started by Guenivere, 04.12.12 08:30
    • Replies: 2
    • Views: 4,783
    05.12.12 09:06 Go to last post
  17. Guild Quest Logic Problem? (Uncompletable Quests)

    Since Guild quests apparently calculate the number of members that need to complete personal quests, to allow awarding of the guild bonus, on logins...

    Started by Nashius-Maximus, 02.12.12 09:11
    guild quest problem
    • Replies: 4
    • Views: 9,856
    03.12.12 18:37 Go to last post
  18. Tutorial Quest problem

    I've raised a support ticket middle of last week but heard nothing. I was going through the tutorial quests and got to Level 7 and the buffs quest...

    Started by Lucinda32, 03.12.12 15:16
    • Replies: 0
    • Views: 5,004
    03.12.12 15:16 Go to last post
  19. Going to the Russian server

    EDIT DANTESAMA: Naming or pointing fingers will not help you. Please contact support and send them a ticket.

    Started by Romelus, 03.12.12 09:13
    • Replies: 1
    • Views: 5,616
    03.12.12 09:55 Go to last post
  20. Chat threads not loading

    Hello all I have a problem where certain chat functions dont work right. Guild chat tab often does not appear, and sometimes it takes 20-30 mins or...

    Started by TREKxxx, 03.12.12 01:06
    • Replies: 1
    • Views: 4,548
    03.12.12 08:45 Go to last post

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