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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,759
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,408
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,541
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,726,905
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,239
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,499
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Trade system -- lost resources

    This is a new deal? Yesterday night lost 4k water, today morning (4:28) 1,5k pinetree leg by expired offer. So in the future we must cancel an offer...

    Started by Brankovics, 09.12.12 08:08
    • Replies: 0
    • Views: 8,135
    09.12.12 08:08 Go to last post
  2. Produce at least 0 ... quest

    loads of quests have a requirement of produce at least 0 of something .. i.e new plans quest you need to produce at least 0 bronze and 0 coal...

    Started by Cabbage, 05.12.12 19:34
    • Replies: 5
    • Views: 55,418
    08.12.12 21:46 Go to last post
  3. logged oot

    hi can anyone tell me if the sandycove server is not working or is it just me that cant log in? boldbyrnie

    Started by boldb, 08.12.12 19:38
    • Replies: 0
    • Views: 6,463
    08.12.12 19:38 Go to last post
  4. A big problem with the Deerstalker Hut in the Gem Shop

    The flavour text says: "Psst! Be very very quiet. I'm hunting rabbits!" while it should be "Psst! Be vewy vewy quiet, I'm hunting wabbits." ...

    Started by Merxe, 08.12.12 14:13
    • Replies: 3
    • Views: 13,372
    08.12.12 19:05 Go to last post
  5. problem with waiting quests

    hi, i'm having trouble being able to complete quests that appear in the waiting quests section of the quest book. they require me to pay some...

    Started by Dangermouse69, 08.12.12 02:58
    2 Pages
    1 2
    • Replies: 10
    • Views: 43,339
    08.12.12 19:03 Go to last post
  6. Missing Buffs

    I seem to have a problem that occurs daily. when I have say 10 buffs, i ise them all 10 different buildings and all 10 buffs are removed from my...

    Started by apw2, 08.12.12 15:09
    • Replies: 0
    • Views: 3,774
    08.12.12 15:09 Go to last post
  7. Not recieved the "Carol" gifts

    Hello, What are the requirements to receive the "Carol" gifts that where handed out on the 6th of December? I'm asking this because I didn't...

    Started by Skabouter, 07.12.12 17:59
    • Replies: 1
    • Views: 8,422
    07.12.12 18:02 Go to last post
  8. Angry pay for iterms

    im sick of paying with tools etc and not get the iterms that im paying for ive just sent over a 1000 tools to get marble it took the tools but has...

    Started by weedpuller, 07.12.12 16:37
    • Replies: 0
    • Views: 2,426
    07.12.12 16:37 Go to last post
  9. Angry gold mine bug

    for some reason i carnt build a gold mine only at 1 certain deposit.It says i dont have enough hwp yet i have more than plenty to build the mine, so...

    Started by nipa68, 07.12.12 11:51
    • Replies: 0
    • Views: 11,326
    07.12.12 11:51 Go to last post
  10. Dev Diary 20/11/2012 - image URL's incorrect

    The image URL's in the Dev Diary from 20/11/2012 are incorrect, resulting in the images being invisible. They are all missing ".cdn" between...

    Started by Tumaini, 03.12.12 11:17
    • Replies: 2
    • Views: 11,274
    07.12.12 11:12 Go to last post
  11. No Daily Guild Quests

    Hi, My guild have been completing the new daily guild quests every time they appear, but suddenly we have stopped receiving them. For the last...

    Started by apw2, 06.12.12 21:21
    • Replies: 2
    • Views: 17,347
    07.12.12 10:27 Go to last post
  12. Thumbs down problem to connect

    hi from greece itry to coonect to the game..... im register in eu server and any time i go to connect the browser send my i brazilian server! i try...

    Started by Gk1Gr, 06.12.12 23:43
    • Replies: 0
    • Views: 3,482
    06.12.12 23:43 Go to last post
  13. Daily Quest

    Hi For the last 2 days ive done what was rquired to completed the daily quest but it shows as not complete ???

    Started by Deerhunter, 04.12.12 16:57
    • Replies: 3
    • Views: 8,272
    06.12.12 21:41 Go to last post
  14. More disappearing buildings

    Now it's Pinewood sawmills, had several vanish on at least 2 of the UK servers. No way on Earth could I have survived this long with only one, and...

    Started by Nogbad, 06.12.12 21:26
    • Replies: 0
    • Views: 5,179
    06.12.12 21:26 Go to last post
  15. Blocked Quests

    Hyia, Im on level 25 and got the main quests Claim New Lands, More Buffs and Militia blocked, which should have been unlocked at levels 16-17 and 21...

    Started by msisis, 06.12.12 15:10
    • Replies: 1
    • Views: 8,998
    06.12.12 21:23 Go to last post
  16. Coal Mine Upgrade Bug

    Hi all, I'm 100% sure I upgraded 3 coal mines earlier - my tools are certainly well depleted - but the mines did not upgrade. Is there anyway I...

    Started by Hmonkey, 04.12.12 14:12
    • Replies: 2
    • Views: 22,734
    06.12.12 15:03 Go to last post
  17. Exclamation Move building bug.

    I tryed to reorganize my town, and choose to move two copper melters. I payed with the blue gems i had from start, and now they are still in thier...

    Started by Szin, 24.11.12 11:23
    • Replies: 5
    • Views: 6,280
    06.12.12 08:51 Go to last post
  18. Buffs don´t work

    I can´t use Buffs. I can pick them up, but they are not on mouse course, but the sign cansell action shows.

    Started by kyparenbw, 05.12.12 09:22
    • Replies: 3
    • Views: 24,872
    06.12.12 04:52 Go to last post
  19. site down?

    trying to log in. says unavailable?

    Started by Cully, 05.12.12 18:53
    • Replies: 0
    • Views: 7,135
    05.12.12 18:53 Go to last post
  20. Exclamation Buildings

    I cant see some of my buildings :mad: please BB do some thing about it ;) and i can't come on the site :( Kind Regard,:cool: matie2506

    Started by matie2506, 05.12.12 12:54
    • Replies: 1
    • Views: 36,955
    05.12.12 18:27 Go to last post

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