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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,269
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,776
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,325
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,752,453
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,950
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,164
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Exclamation Move building bug.

    I tryed to reorganize my town, and choose to move two copper melters. I payed with the blue gems i had from start, and now they are still in thier...

    Started by Szin, 24.11.12 11:23
    • Replies: 5
    • Views: 6,296
    Grow
    06.12.12 08:51 Go to last post

  2. Buffs don´t work

    I can´t use Buffs. I can pick them up, but they are not on mouse course, but the sign cansell action shows.

    Started by kyparenbw, 05.12.12 09:22
    • Replies: 3
    • Views: 24,891
    loaded_dog
    06.12.12 04:52 Go to last post

  3. site down?

    trying to log in. says unavailable?

    Started by Cully, 05.12.12 18:53
    • Replies: 0
    • Views: 7,370
    Cully
    05.12.12 18:53 Go to last post

  4. Exclamation Buildings

    I cant see some of my buildings :mad: please BB do some thing about it ;) and i can't come on the site :( Kind Regard,:cool: matie2506

    Started by matie2506, 05.12.12 12:54
    • Replies: 1
    • Views: 37,029
    TangSoo
    05.12.12 18:27 Go to last post

  5. I've lost my general and 200 troops

    I completed the bounty hunter mission and have waited for my troops and general return and they haven't. Can't afford time or effort to replace 200...

    Started by Meslinia, 01.12.12 16:29
    • Replies: 7
    • Views: 23,216
    Flymo
    05.12.12 18:26 Go to last post

  6. Tavern Disappear

    Solved

    Started by CreWz0R, 05.12.12 17:02
    • Replies: 0
    • Views: 6,828
    CreWz0R
    05.12.12 17:02 Go to last post

  7. Resources disappearing when you did not sell your items.

    Yesterday my stock of horses was on max 30100. I put up 4K up on auction. I also used a buff with 2K horses. Today after I looked I saw I did not...

    Started by Guenivere, 04.12.12 08:30
    • Replies: 2
    • Views: 4,842
    Guenivere
    05.12.12 09:06 Go to last post

  8. Guild Quest Logic Problem? (Uncompletable Quests)

    Since Guild quests apparently calculate the number of members that need to complete personal quests, to allow awarding of the guild bonus, on logins...

    Started by Nashius-Maximus, 02.12.12 09:11
    guild quest problem
    • Replies: 4
    • Views: 9,922
    Nashius-Maximus
    03.12.12 18:37 Go to last post

  9. Tutorial Quest problem

    I've raised a support ticket middle of last week but heard nothing. I was going through the tutorial quests and got to Level 7 and the buffs quest...

    Started by Lucinda32, 03.12.12 15:16
    • Replies: 0
    • Views: 5,174
    Lucinda32
    03.12.12 15:16 Go to last post

  10. Going to the Russian server

    EDIT DANTESAMA: Naming or pointing fingers will not help you. Please contact support and send them a ticket.

    Started by Romelus, 03.12.12 09:13
    • Replies: 1
    • Views: 5,858
    Tierarzt
    03.12.12 09:55 Go to last post

  11. Chat threads not loading

    Hello all I have a problem where certain chat functions dont work right. Guild chat tab often does not appear, and sometimes it takes 20-30 mins or...

    Started by TREKxxx, 03.12.12 01:06
    • Replies: 1
    • Views: 4,609
    Nashius-Maximus
    03.12.12 08:45 Go to last post

  12. -1 building license permit.

    so I don't really know what cause this bug, but i was moving buildings around and notice afterwards that I had a -1 building permit. just drop here...

    Started by shilom, 01.12.12 20:50
    • Replies: 1
    • Views: 9,133
    shilom
    02.12.12 21:08 Go to last post

  13. Angry siezing up

    i have been seizing up nearly every 15-30 mins. and cant do anything after that. it starts with time slowing down then friend list flash.. but really...

    Started by shanen, 01.12.12 11:23
    • Replies: 1
    • Views: 8,442
    Nashius-Maximus
    02.12.12 09:37 Go to last post

  14. Economic Overview glitch

    Good evening, On the Economic Overview the arrow next to my Flour production is pointing down, yet none is being used as my bread is at max.

    Started by LordSnugglepuss, 29.11.12 22:48
    • Replies: 2
    • Views: 15,199
    Nashius-Maximus
    02.12.12 09:18 Go to last post

  15. The 35 second delay

    I've been watching this for a while now, long before the latest lag problems surfaced. I always found it odd, that buffing a building, or trying to...

    Started by Nogbad, 01.12.12 16:34
    • Replies: 2
    • Views: 8,769
    Tage
    02.12.12 05:29 Go to last post

  16. Daily Guild quest bug

    I have the guild quest in which I have to buy 20 iron swords. I have got 20 by selling coal (from the Selling tab), after I saw that it didn't...

    Started by Volaxad, 28.11.12 15:32
    • Replies: 2
    • Views: 15,137
    Volaxad
    01.12.12 18:03 Go to last post

  17. Global-11: Mandarin Chinese can't type chinese letters?

    Dear BB: When I saw this game I am so glad to find there is an chat channel for my mother tongue. But soon I found I can't type any Chinese letters...

    Started by Pentory, 01.12.12 06:42
    mandarin chinese
    • Replies: 2
    • Views: 15,597
    Pentory
    01.12.12 17:00 Go to last post

  18. Thumbs down TO does'nt work

    Not allways - but often - my to opens in the upper left corner of my window. It doesn't work there!:confused: Can I do anything to remedy it?

    Started by Leifi, 01.12.12 15:30
    • Replies: 0
    • Views: 10,265
    Leifi
    01.12.12 15:30 Go to last post

  19. Question Didn't Get Guild Quests Reward

    I have complete my guild quest part.When the guild quest completed i was offline.Then (after a few hours) i was online again,but the guild quest was...

    Started by Giannis_paok, 29.11.12 23:17
    • Replies: 3
    • Views: 9,692
    Giannis_paok
    01.12.12 10:29 Go to last post

  20. Bandit nightmare quest bug

    Bandit nightmare quest bug - it is to get 10k coins thru epic adventures. now i am at 5700 and i finish BK , RB, DB and get like 600 coins here and...

    Started by joanajoanska, 01.12.12 02:25
    bug, problem
    • Replies: 0
    • Views: 16,604
    joanajoanska
    01.12.12 02:25 Go to last post
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