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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,595
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,388
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,476
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,540
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,097
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,436
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. I've lost my general and 200 troops

    I completed the bounty hunter mission and have waited for my troops and general return and they haven't. Can't afford time or effort to replace 200...

    Started by Meslinia, 01.12.12 16:29
    • Replies: 7
    • Views: 23,172
    Flymo
    05.12.12 18:26 Go to last post

  2. Tavern Disappear

    Solved

    Started by CreWz0R, 05.12.12 17:02
    • Replies: 0
    • Views: 6,775
    CreWz0R
    05.12.12 17:02 Go to last post

  3. Resources disappearing when you did not sell your items.

    Yesterday my stock of horses was on max 30100. I put up 4K up on auction. I also used a buff with 2K horses. Today after I looked I saw I did not...

    Started by Guenivere, 04.12.12 08:30
    • Replies: 2
    • Views: 4,823
    Guenivere
    05.12.12 09:06 Go to last post

  4. Guild Quest Logic Problem? (Uncompletable Quests)

    Since Guild quests apparently calculate the number of members that need to complete personal quests, to allow awarding of the guild bonus, on logins...

    Started by Nashius-Maximus, 02.12.12 09:11
    guild quest problem
    • Replies: 4
    • Views: 9,890
    Nashius-Maximus
    03.12.12 18:37 Go to last post

  5. Tutorial Quest problem

    I've raised a support ticket middle of last week but heard nothing. I was going through the tutorial quests and got to Level 7 and the buffs quest...

    Started by Lucinda32, 03.12.12 15:16
    • Replies: 0
    • Views: 5,065
    Lucinda32
    03.12.12 15:16 Go to last post

  6. Going to the Russian server

    EDIT DANTESAMA: Naming or pointing fingers will not help you. Please contact support and send them a ticket.

    Started by Romelus, 03.12.12 09:13
    • Replies: 1
    • Views: 5,731
    Tierarzt
    03.12.12 09:55 Go to last post

  7. Chat threads not loading

    Hello all I have a problem where certain chat functions dont work right. Guild chat tab often does not appear, and sometimes it takes 20-30 mins or...

    Started by TREKxxx, 03.12.12 01:06
    • Replies: 1
    • Views: 4,580
    Nashius-Maximus
    03.12.12 08:45 Go to last post

  8. -1 building license permit.

    so I don't really know what cause this bug, but i was moving buildings around and notice afterwards that I had a -1 building permit. just drop here...

    Started by shilom, 01.12.12 20:50
    • Replies: 1
    • Views: 9,076
    shilom
    02.12.12 21:08 Go to last post

  9. Angry siezing up

    i have been seizing up nearly every 15-30 mins. and cant do anything after that. it starts with time slowing down then friend list flash.. but really...

    Started by shanen, 01.12.12 11:23
    • Replies: 1
    • Views: 8,156
    Nashius-Maximus
    02.12.12 09:37 Go to last post

  10. Economic Overview glitch

    Good evening, On the Economic Overview the arrow next to my Flour production is pointing down, yet none is being used as my bread is at max.

    Started by LordSnugglepuss, 29.11.12 22:48
    • Replies: 2
    • Views: 14,976
    Nashius-Maximus
    02.12.12 09:18 Go to last post

  11. The 35 second delay

    I've been watching this for a while now, long before the latest lag problems surfaced. I always found it odd, that buffing a building, or trying to...

    Started by Nogbad, 01.12.12 16:34
    • Replies: 2
    • Views: 8,738
    Tage
    02.12.12 05:29 Go to last post

  12. Daily Guild quest bug

    I have the guild quest in which I have to buy 20 iron swords. I have got 20 by selling coal (from the Selling tab), after I saw that it didn't...

    Started by Volaxad, 28.11.12 15:32
    • Replies: 2
    • Views: 15,064
    Volaxad
    01.12.12 18:03 Go to last post

  13. Global-11: Mandarin Chinese can't type chinese letters?

    Dear BB: When I saw this game I am so glad to find there is an chat channel for my mother tongue. But soon I found I can't type any Chinese letters...

    Started by Pentory, 01.12.12 06:42
    mandarin chinese
    • Replies: 2
    • Views: 15,582
    Pentory
    01.12.12 17:00 Go to last post

  14. Thumbs down TO does'nt work

    Not allways - but often - my to opens in the upper left corner of my window. It doesn't work there!:confused: Can I do anything to remedy it?

    Started by Leifi, 01.12.12 15:30
    • Replies: 0
    • Views: 10,214
    Leifi
    01.12.12 15:30 Go to last post

  15. Question Didn't Get Guild Quests Reward

    I have complete my guild quest part.When the guild quest completed i was offline.Then (after a few hours) i was online again,but the guild quest was...

    Started by Giannis_paok, 29.11.12 23:17
    • Replies: 3
    • Views: 9,641
    Giannis_paok
    01.12.12 10:29 Go to last post

  16. Bandit nightmare quest bug

    Bandit nightmare quest bug - it is to get 10k coins thru epic adventures. now i am at 5700 and i finish BK , RB, DB and get like 600 coins here and...

    Started by joanajoanska, 01.12.12 02:25
    bug, problem
    • Replies: 0
    • Views: 16,397
    joanajoanska
    01.12.12 02:25 Go to last post

  17. Daily Guild quest chain bug

    So I have this problem with my guild quest chain (and apparently other in my guild does too), the only condition is done, however it cannot be...

    Started by NightUndead, 28.11.12 07:10
    1 Attachment(s)
    • Replies: 2
    • Views: 17,787
    Bibuska
    30.11.12 23:43 Go to last post

  18. Adventure is unavailable - making the game crash

    I started the adventure "Witch Of The Swamp" yesterday and now I can neither enter the adventure zone, cancel the adventure nor getting my generals...

    Started by Nihilista, 30.11.12 17:58
    • Replies: 3
    • Views: 11,362
    Nihilista
    30.11.12 19:46 Go to last post

  19. Exclamation Please be careful

    I recently purchased some gems through the Moneybookers option, and right at the end of the process, the site said that the transaction had failed,...

    Started by Nogbad, 30.11.12 19:07
    • Replies: 0
    • Views: 9,578
    Nogbad
    30.11.12 19:07 Go to last post

  20. freezing picture

    We have every time burden of a freezing picture than State everything quiet and many of blinked friends list We have every time burden of a...

    Started by heinwe, 29.11.12 21:42
    • Replies: 1
    • Views: 9,469
    Sinister-King
    30.11.12 14:08 Go to last post
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