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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,987
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,514
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,864
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,727,088
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,102,435
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server Zone Crashed

    Hi, I was wondering if anyone had a known solution for the Server Zone Crashed and the message 'An error was detected on this zone. Please try...

    Started by terghi, 30.11.12 09:22
    • Replies: 1
    • Views: 11,315
    BB_Dantesama
    30.11.12 09:56 Go to last post

  2. My Trade Office dissappeared today, however I have since built another one.

    It would be nice however if my old one was found, and i get the recources paid for my second one back please.

    Started by Larkspur, 30.11.12 07:36
    • Replies: 0
    • Views: 4,008
    Larkspur
    30.11.12 07:36 Go to last post

  3. Bounty hunter quest

    Hi, last week i tryed to complete it two times, but i cant. I cleared every camp on the island, but nothing happend, and now i see than you guys...

    Started by Shaul, 28.11.12 20:57
    • Replies: 6
    • Views: 32,931
    RitaGagnon
    29.11.12 23:09 Go to last post

  4. Home page redirect

    Hi! I from Hungary, i tried to load http://www.thesettlersonline.com but the home page redirect me to http://www.thesettlersonline.ru/ru What can...

    Started by Kronk1978, 29.11.12 20:21
    • Replies: 0
    • Views: 17,871
    Kronk1978
    29.11.12 20:21 Go to last post

  5. Exclamation guild invations

    :confused:I can't invite people to the guild no one is this a new bug ???

    Started by matie2506, 29.11.12 08:14
    • Replies: 1
    • Views: 8,042
    matie2506
    29.11.12 08:41 Go to last post

  6. Angry log in

    a complett disaster the last update It is almost impossebel to log in today on the europe english server

    Started by redhammer, 26.11.12 18:49
    6 Pages •
    1 2 3 ... 6
    • Replies: 58
    • Views: 328,068
    Rafnir
    29.11.12 06:00 Go to last post

  7. Talking Where is the truth?

    Hi All, you may disagree with the below, it is my personal opinion. The official thread states that the reason of all the bugs is the increased...

    Started by Flowoster, 28.11.12 13:46
    • Replies: 1
    • Views: 8,709
    Rafnir
    29.11.12 05:56 Go to last post

  8. The Bet - a boomerang quest

    Having fun with this quest . . . I am not interested in attempting / completing this side quest. So I delete it. If I then go off island on adventure...

    Started by unlucky, 28.11.12 18:01
    • Replies: 1
    • Views: 8,553
    aklbr
    29.11.12 00:18 Go to last post

  9. No anser from support

    I have sent a ticket to support and dont get any answer yet. Im out of my generals since saturday and over 1000 soldiers. They are lost on the space...

    Started by Kavoan, 27.11.12 09:55
    • Replies: 1
    • Views: 3,844
    Kavoan
    28.11.12 15:12 Go to last post

  10. medi care

    hi my medi care pack will not work pressed on general went black nd white and is still in my box

    Started by pag59, 28.11.12 13:51
    • Replies: 1
    • Views: 2,304
    NixMan
    28.11.12 14:01 Go to last post

  11. Music and sound effects won't turn off!!!!

    :mad::mad: I want to start by saying I love the update and I understand technical problems happen and you do your best to sort them out. My...

    Started by Urkle, 25.11.12 08:34
    • Replies: 4
    • Views: 59,754
    Urkle
    28.11.12 08:01 Go to last post

  12. has there been a change to how pinewood and hardware cutters work?

    I wonder what has changed with the game. I had my woodcutters and foresters perfectly balanced and 2 days ago sundenly all trees r gone over night,...

    Started by kanaske, 06.11.12 12:19
    • Replies: 8
    • Views: 13,275
    Pasje
    28.11.12 06:38 Go to last post

  13. Bug while removing bulding

    Hello, you are getting back some amount of resources when removing building. But if is your current amount of resource in stock lower than amount...

    Started by s0vet, 27.11.12 22:49
    bug
    • Replies: 0
    • Views: 16,982
    s0vet
    27.11.12 22:49 Go to last post

  14. Exclamation New Player stop! , take on the lagg problem

    Yesterday (Saturday) i lost so many troops while blocking in Son of the field.. even got intercepted 2 time's without notice (no sound, and the vet...

    Started by hydro13_nl, 25.11.12 17:31
    • Replies: 4
    • Views: 9,999
    hydro13_nl
    27.11.12 20:39 Go to last post

  15. Have money but cant buy anything

    Have money but cant buy anything??

    Started by Rosebudray, 27.11.12 11:29
    • Replies: 1
    • Views: 6,414
    NixMan
    27.11.12 13:41 Go to last post

  16. Thumbs down building mines

    Cant place copper/coal mines on top of deposits. stupid bug!!!!!!!

    Started by LadyMarmalay, 27.11.12 09:31
    • Replies: 0
    • Views: 5,056
    LadyMarmalay
    27.11.12 09:31 Go to last post

  17. Daily quest "Brew Supply" - wrong description

    Hi The daily quest "Brew Supply" describtion says: "Own at least 100 Brew" That's not how this quest works. "Produce 100 Brew" would be...

    Started by Rafnir, 26.11.12 05:21
    • Replies: 2
    • Views: 14,307
    Rafnir
    26.11.12 14:49 Go to last post

  18. Error zone

    I have problem! I cant connect my adventure island and cant cancel the adventurer. All my generals and soldiers are stucked on that island. Have...

    Started by Kavoan, 26.11.12 05:01
    • Replies: 4
    • Views: 24,649
    Cheetahke
    26.11.12 14:34 Go to last post

  19. Resources lost in trade

    edit: Problem has passed. As stated, refreshing, relogging and switching browsers did nothing to solve the issue. However, now as I return after a...

    Started by King-Fero, 26.11.12 14:24
    bug, glitch, lost resources, trade 1 Attachment(s)
    • Replies: 0
    • Views: 22,149
    King-Fero
    26.11.12 14:24 Go to last post

  20. Angry Logging In

    How do you expect us to complete adventures when we cant log in... it was 6 hours the other day and 2 hours today trying to log in. Get a Grip with...

    Started by Ksuz, 25.11.12 10:10
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 163,213
    BB_Dantesama
    26.11.12 10:37 Go to last post
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