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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,970
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,188
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,446
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,771
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,960
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,135
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Thumbs down TO does'nt work

    Not allways - but often - my to opens in the upper left corner of my window. It doesn't work there!:confused: Can I do anything to remedy it?

    Started by Leifi, 01.12.12 15:30
    • Replies: 0
    • Views: 10,288
    Leifi
    01.12.12 15:30 Go to last post

  2. Question Didn't Get Guild Quests Reward

    I have complete my guild quest part.When the guild quest completed i was offline.Then (after a few hours) i was online again,but the guild quest was...

    Started by Giannis_paok, 29.11.12 23:17
    • Replies: 3
    • Views: 9,725
    Giannis_paok
    01.12.12 10:29 Go to last post

  3. Bandit nightmare quest bug

    Bandit nightmare quest bug - it is to get 10k coins thru epic adventures. now i am at 5700 and i finish BK , RB, DB and get like 600 coins here and...

    Started by joanajoanska, 01.12.12 02:25
    bug, problem
    • Replies: 0
    • Views: 16,799
    joanajoanska
    01.12.12 02:25 Go to last post

  4. Daily Guild quest chain bug

    So I have this problem with my guild quest chain (and apparently other in my guild does too), the only condition is done, however it cannot be...

    Started by NightUndead, 28.11.12 07:10
    1 Attachment(s)
    • Replies: 2
    • Views: 17,896
    Bibuska
    30.11.12 23:43 Go to last post

  5. Adventure is unavailable - making the game crash

    I started the adventure "Witch Of The Swamp" yesterday and now I can neither enter the adventure zone, cancel the adventure nor getting my generals...

    Started by Nihilista, 30.11.12 17:58
    • Replies: 3
    • Views: 11,822
    Nihilista
    30.11.12 19:46 Go to last post

  6. Exclamation Please be careful

    I recently purchased some gems through the Moneybookers option, and right at the end of the process, the site said that the transaction had failed,...

    Started by Nogbad, 30.11.12 19:07
    • Replies: 0
    • Views: 9,657
    Nogbad
    30.11.12 19:07 Go to last post

  7. freezing picture

    We have every time burden of a freezing picture than State everything quiet and many of blinked friends list We have every time burden of a...

    Started by heinwe, 29.11.12 21:42
    • Replies: 1
    • Views: 9,493
    Sinister-King
    30.11.12 14:08 Go to last post

  8. Server Zone Crashed

    Hi, I was wondering if anyone had a known solution for the Server Zone Crashed and the message 'An error was detected on this zone. Please try...

    Started by terghi, 30.11.12 09:22
    • Replies: 1
    • Views: 11,583
    BB_Dantesama
    30.11.12 09:56 Go to last post

  9. My Trade Office dissappeared today, however I have since built another one.

    It would be nice however if my old one was found, and i get the recources paid for my second one back please.

    Started by Larkspur, 30.11.12 07:36
    • Replies: 0
    • Views: 4,039
    Larkspur
    30.11.12 07:36 Go to last post

  10. Bounty hunter quest

    Hi, last week i tryed to complete it two times, but i cant. I cleared every camp on the island, but nothing happend, and now i see than you guys...

    Started by Shaul, 28.11.12 20:57
    • Replies: 6
    • Views: 33,017
    RitaGagnon
    29.11.12 23:09 Go to last post

  11. Home page redirect

    Hi! I from Hungary, i tried to load http://www.thesettlersonline.com but the home page redirect me to http://www.thesettlersonline.ru/ru What can...

    Started by Kronk1978, 29.11.12 20:21
    • Replies: 0
    • Views: 31,752
    Kronk1978
    29.11.12 20:21 Go to last post

  12. Exclamation guild invations

    :confused:I can't invite people to the guild no one is this a new bug ???

    Started by matie2506, 29.11.12 08:14
    • Replies: 1
    • Views: 8,066
    matie2506
    29.11.12 08:41 Go to last post

  13. Angry log in

    a complett disaster the last update It is almost impossebel to log in today on the europe english server

    Started by redhammer, 26.11.12 18:49
    6 Pages •
    1 2 3 ... 6
    • Replies: 58
    • Views: 329,382
    Rafnir
    29.11.12 06:00 Go to last post

  14. Talking Where is the truth?

    Hi All, you may disagree with the below, it is my personal opinion. The official thread states that the reason of all the bugs is the increased...

    Started by Flowoster, 28.11.12 13:46
    • Replies: 1
    • Views: 8,736
    Rafnir
    29.11.12 05:56 Go to last post

  15. The Bet - a boomerang quest

    Having fun with this quest . . . I am not interested in attempting / completing this side quest. So I delete it. If I then go off island on adventure...

    Started by unlucky, 28.11.12 18:01
    • Replies: 1
    • Views: 8,580
    aklbr
    29.11.12 00:18 Go to last post

  16. No anser from support

    I have sent a ticket to support and dont get any answer yet. Im out of my generals since saturday and over 1000 soldiers. They are lost on the space...

    Started by Kavoan, 27.11.12 09:55
    • Replies: 1
    • Views: 3,991
    Kavoan
    28.11.12 15:12 Go to last post

  17. medi care

    hi my medi care pack will not work pressed on general went black nd white and is still in my box

    Started by pag59, 28.11.12 13:51
    • Replies: 1
    • Views: 2,438
    NixMan
    28.11.12 14:01 Go to last post

  18. Music and sound effects won't turn off!!!!

    :mad::mad: I want to start by saying I love the update and I understand technical problems happen and you do your best to sort them out. My...

    Started by Urkle, 25.11.12 08:34
    • Replies: 4
    • Views: 59,918
    Urkle
    28.11.12 08:01 Go to last post

  19. has there been a change to how pinewood and hardware cutters work?

    I wonder what has changed with the game. I had my woodcutters and foresters perfectly balanced and 2 days ago sundenly all trees r gone over night,...

    Started by kanaske, 06.11.12 12:19
    • Replies: 8
    • Views: 13,369
    Pasje
    28.11.12 06:38 Go to last post

  20. Bug while removing bulding

    Hello, you are getting back some amount of resources when removing building. But if is your current amount of resource in stock lower than amount...

    Started by s0vet, 27.11.12 22:49
    bug
    • Replies: 0
    • Views: 17,025
    s0vet
    27.11.12 22:49 Go to last post
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