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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,977
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,190
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,466
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,806
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,985
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,140
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Exclamation New Player stop! , take on the lagg problem

    Yesterday (Saturday) i lost so many troops while blocking in Son of the field.. even got intercepted 2 time's without notice (no sound, and the vet...

    Started by hydro13_nl, 25.11.12 17:31
    • Replies: 4
    • Views: 10,073
    hydro13_nl
    27.11.12 20:39 Go to last post

  2. Have money but cant buy anything

    Have money but cant buy anything??

    Started by Rosebudray, 27.11.12 11:29
    • Replies: 1
    • Views: 6,475
    NixMan
    27.11.12 13:41 Go to last post

  3. Thumbs down building mines

    Cant place copper/coal mines on top of deposits. stupid bug!!!!!!!

    Started by LadyMarmalay, 27.11.12 09:31
    • Replies: 0
    • Views: 5,092
    LadyMarmalay
    27.11.12 09:31 Go to last post

  4. Daily quest "Brew Supply" - wrong description

    Hi The daily quest "Brew Supply" describtion says: "Own at least 100 Brew" That's not how this quest works. "Produce 100 Brew" would be...

    Started by Rafnir, 26.11.12 05:21
    • Replies: 2
    • Views: 14,433
    Rafnir
    26.11.12 14:49 Go to last post

  5. Error zone

    I have problem! I cant connect my adventure island and cant cancel the adventurer. All my generals and soldiers are stucked on that island. Have...

    Started by Kavoan, 26.11.12 05:01
    • Replies: 4
    • Views: 24,742
    Cheetahke
    26.11.12 14:34 Go to last post

  6. Resources lost in trade

    edit: Problem has passed. As stated, refreshing, relogging and switching browsers did nothing to solve the issue. However, now as I return after a...

    Started by King-Fero, 26.11.12 14:24
    bug, glitch, lost resources, trade 1 Attachment(s)
    • Replies: 0
    • Views: 22,667
    King-Fero
    26.11.12 14:24 Go to last post

  7. Angry Logging In

    How do you expect us to complete adventures when we cant log in... it was 6 hours the other day and 2 hours today trying to log in. Get a Grip with...

    Started by Ksuz, 25.11.12 10:10
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 163,503
    BB_Dantesama
    26.11.12 10:37 Go to last post

  8. getting kicked out of the game

    is anyone else having the problem of being kicked out of the game all the time? i get kicked out of the game at least every half an hour sometimes...

    Started by unicornlinzy1, 25.11.12 16:17
    • Replies: 4
    • Views: 18,989
    BB_Dantesama
    26.11.12 10:34 Go to last post

  9. Flash / Crash

    This has only started happening since last update and it can happen anytime from doing nothing. Basically all the players in my friends list start...

    Started by PChamps, 26.11.12 07:01
    • Replies: 1
    • Views: 4,880
    BB_Dantesama
    26.11.12 09:56 Go to last post

  10. Mayor's house don't accept marble reward.

    I got 2x 500 marble in rewards, and even though i upgrade the mayors house, it won't accept it. :( (its just dark when i try to drag and drop them,...

    Started by Szin, 26.11.12 08:48
    • Replies: 1
    • Views: 4,945
    Chilly728
    26.11.12 08:59 Go to last post

  11. Lost guild quests.

    Hi. Since the update, all of my guild quests have disappeared... My guild are working towards something and i would like to participate. Any...

    Started by Bagiz, 23.11.12 20:45
    • Replies: 1
    • Views: 10,354
    Lord_Hunter
    25.11.12 22:40 Go to last post

  12. Give prenium account

    Today night again can't log in and step in game over 3 hours. My internet connection was perfectly! So i spend money this game and totally...

    Started by gorick, 25.11.12 21:51
    • Replies: 1
    • Views: 13,602
    Sinister-King
    25.11.12 22:30 Go to last post

  13. No cancel button any more

    Since the last 'lovely' update, it appears that we can no longer cancel daily quests. Some of these can not always be done, or are very bad value to...

    Started by Nogbad, 24.11.12 17:40
    • Replies: 2
    • Views: 23,864
    Nogbad
    25.11.12 22:27 Go to last post

  14. Angry horseback bug...?

    posted this here as I can't get suport ticket to send (problem 2!!) ..just hangs... (everything else works everwhere) yesterday I completed...

    Started by canute, 25.11.12 14:57
    • Replies: 0
    • Views: 10,875
    canute
    25.11.12 14:57 Go to last post

  15. Angry Coins in the street quest

    Game won't let me complete the Coins in the street quest. I've sent my Explorer out 3 times now on a medium treasure search and it won't complete. ...

    Started by goonerfan, 25.11.12 10:39
    • Replies: 1
    • Views: 26,957
    Sinister-King
    25.11.12 14:25 Go to last post

  16. At least an upside of the server lag..

    Simultaneous building: ON

    Started by Flandria4, 25.11.12 11:13
    simultaneous building
    • Replies: 1
    • Views: 4,342
    Tage
    25.11.12 12:49 Go to last post

  17. Guildquest not in questlist?

    Hello, in our guild we have some members who dont get guildquest, they only seem to have daily, main and adventure bar in the list. is it...

    Started by ROLANDHOLLANDER, 25.11.12 12:44
    • Replies: 0
    • Views: 5,535
    ROLANDHOLLANDER
    25.11.12 12:44 Go to last post

  18. Help with Guild Quests

    Hi there. As a small guild, we are new to Guild Quests. Yesterday, we were up to 5 needed out of 6 . This morning - it is back to zero. ...

    Started by NixMan, 24.11.12 08:25
    guild
    • Replies: 3
    • Views: 5,389
    NixMan
    25.11.12 10:38 Go to last post

  19. Bounty Hunter doesn`t start

    Hi, I have started the Bounty Hunter adv but it won`t show. Tried to refresh and clear my cash but that didn`t help. I can not finish the...

    Started by M4rc0M, 22.11.12 10:11
    • Replies: 7
    • Views: 35,247
    Blaised2
    25.11.12 06:16 Go to last post

  20. Quest problem - Buff 3 coal mines

    Quest - Buff 3 coal mines Buff 3 from my coal mines Quest is not finished Buff 3 from friends Coal mines - same is there bug or i miss the...

    Started by mailsteg, 22.11.12 13:23
    • Replies: 6
    • Views: 25,776
    banksie
    24.11.12 23:41 Go to last post
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