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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. getting kicked out of the game

    is anyone else having the problem of being kicked out of the game all the time? i get kicked out of the game at least every half an hour sometimes...

    Started by unicornlinzy1, 25.11.12 16:17
    • Replies: 4
    • Views: 17,279
    BB_Dantesama
    26.11.12 10:34 Go to last post

  2. Flash / Crash

    This has only started happening since last update and it can happen anytime from doing nothing. Basically all the players in my friends list start...

    Started by PChamps, 26.11.12 07:01
    • Replies: 1
    • Views: 4,819
    BB_Dantesama
    26.11.12 09:56 Go to last post

  3. Mayor's house don't accept marble reward.

    I got 2x 500 marble in rewards, and even though i upgrade the mayors house, it won't accept it. :( (its just dark when i try to drag and drop them,...

    Started by Szin, 26.11.12 08:48
    • Replies: 1
    • Views: 4,855
    Chilly728
    26.11.12 08:59 Go to last post

  4. Lost guild quests.

    Hi. Since the update, all of my guild quests have disappeared... My guild are working towards something and i would like to participate. Any...

    Started by Bagiz, 23.11.12 20:45
    • Replies: 1
    • Views: 10,225
    Lord_Hunter
    25.11.12 22:40 Go to last post

  5. Give prenium account

    Today night again can't log in and step in game over 3 hours. My internet connection was perfectly! So i spend money this game and totally...

    Started by gorick, 25.11.12 21:51
    • Replies: 1
    • Views: 13,570
    Sinister-King
    25.11.12 22:30 Go to last post

  6. No cancel button any more

    Since the last 'lovely' update, it appears that we can no longer cancel daily quests. Some of these can not always be done, or are very bad value to...

    Started by Nogbad, 24.11.12 17:40
    • Replies: 2
    • Views: 23,768
    Nogbad
    25.11.12 22:27 Go to last post

  7. Angry horseback bug...?

    posted this here as I can't get suport ticket to send (problem 2!!) ..just hangs... (everything else works everwhere) yesterday I completed...

    Started by canute, 25.11.12 14:57
    • Replies: 0
    • Views: 10,828
    canute
    25.11.12 14:57 Go to last post

  8. Angry Coins in the street quest

    Game won't let me complete the Coins in the street quest. I've sent my Explorer out 3 times now on a medium treasure search and it won't complete. ...

    Started by goonerfan, 25.11.12 10:39
    • Replies: 1
    • Views: 26,879
    Sinister-King
    25.11.12 14:25 Go to last post

  9. At least an upside of the server lag..

    Simultaneous building: ON

    Started by Flandria4, 25.11.12 11:13
    simultaneous building
    • Replies: 1
    • Views: 4,319
    Tage
    25.11.12 12:49 Go to last post

  10. Guildquest not in questlist?

    Hello, in our guild we have some members who dont get guildquest, they only seem to have daily, main and adventure bar in the list. is it...

    Started by ROLANDHOLLANDER, 25.11.12 12:44
    • Replies: 0
    • Views: 5,509
    ROLANDHOLLANDER
    25.11.12 12:44 Go to last post

  11. Help with Guild Quests

    Hi there. As a small guild, we are new to Guild Quests. Yesterday, we were up to 5 needed out of 6 . This morning - it is back to zero. ...

    Started by NixMan, 24.11.12 08:25
    guild
    • Replies: 3
    • Views: 5,349
    NixMan
    25.11.12 10:38 Go to last post

  12. Bounty Hunter doesn`t start

    Hi, I have started the Bounty Hunter adv but it won`t show. Tried to refresh and clear my cash but that didn`t help. I can not finish the...

    Started by M4rc0M, 22.11.12 10:11
    • Replies: 7
    • Views: 35,188
    Blaised2
    25.11.12 06:16 Go to last post

  13. Quest problem - Buff 3 coal mines

    Quest - Buff 3 coal mines Buff 3 from my coal mines Quest is not finished Buff 3 from friends Coal mines - same is there bug or i miss the...

    Started by mailsteg, 22.11.12 13:23
    • Replies: 6
    • Views: 25,464
    banksie
    24.11.12 23:41 Go to last post

  14. Trade as an alternative quest

    Does anyone know why this quest willnot unlock?? Requirement are level 14-29 have a brewery and a bronze weaponsmith I was level 29 and had...

    Started by Meslinia, 24.11.12 21:04
    • Replies: 2
    • Views: 81,453
    Meslinia
    24.11.12 23:04 Go to last post

  15. bug finding stone deposit

    i just did a seach for a stonedeposit, which had already collapsed, and after 2 mins the geo came back with a msg he couldnt find any stone deposits,...

    Started by Raven_Prince, 24.11.12 20:20
    • Replies: 0
    • Views: 9,449
    Raven_Prince
    24.11.12 20:20 Go to last post

  16. Thumbs down Unable to change subsrcibed email address? because of password mis-match!?

    Tried several times to change my subscribed email addess and all it says is password dont match ! REALLY ! come on im logged in for god sake ! ...

    Started by G_O_L_D, 24.11.12 17:44
    • Replies: 2
    • Views: 29,620
    Sinister-King
    24.11.12 18:18 Go to last post

  17. Quest "Increasing population amount"

    The quest "Increasing population amount" (under "More population") says "Have a population of at least 30". My population is currently 200/200, of...

    Started by Darkloom, 24.11.12 16:09
    • Replies: 0
    • Views: 5,696
    Darkloom
    24.11.12 16:09 Go to last post

  18. Bug - Quest book - The New matrials

    The quest has 4 objectives, and it does not count the objectives correctly, nor display them correctly. Have a production value at least 0 out of...

    Started by Origa, 24.11.12 11:21
    • Replies: 0
    • Views: 7,672
    Origa
    24.11.12 11:21 Go to last post

  19. Quest log bug

    So...after having finished all the damn quests i could finish to get rid of the flashing "new quest received"...it is still there... I have...

    Started by Driller7, 22.11.12 16:29
    • Replies: 4
    • Views: 4,794
    EternalPink
    23.11.12 23:41 Go to last post

  20. Problems loading the webpage 21st and 22nd

    Between 6 and 8pm gmt i couldnt access the game. After those times i gave up trying and today is the first time ive managed to get into the game and...

    Started by Cabbage, 23.11.12 20:11
    • Replies: 1
    • Views: 18,312
    Cabbage
    23.11.12 21:16 Go to last post
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