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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,626
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,936
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,462
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,710
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,620
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,382
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Angry Coins in the street quest

    Game won't let me complete the Coins in the street quest. I've sent my Explorer out 3 times now on a medium treasure search and it won't complete. ...

    Started by goonerfan, 25.11.12 10:39
    • Replies: 1
    • Views: 26,834
    25.11.12 14:25 Go to last post
  2. At least an upside of the server lag..

    Simultaneous building: ON

    Started by Flandria4, 25.11.12 11:13
    simultaneous building
    • Replies: 1
    • Views: 4,306
    25.11.12 12:49 Go to last post
  3. Guildquest not in questlist?

    Hello, in our guild we have some members who dont get guildquest, they only seem to have daily, main and adventure bar in the list. is it...

    Started by ROLANDHOLLANDER, 25.11.12 12:44
    • Replies: 0
    • Views: 5,493
    25.11.12 12:44 Go to last post
  4. Help with Guild Quests

    Hi there. As a small guild, we are new to Guild Quests. Yesterday, we were up to 5 needed out of 6 . This morning - it is back to zero. ...

    Started by NixMan, 24.11.12 08:25
    guild
    • Replies: 3
    • Views: 5,321
    25.11.12 10:38 Go to last post
  5. Bounty Hunter doesn`t start

    Hi, I have started the Bounty Hunter adv but it won`t show. Tried to refresh and clear my cash but that didn`t help. I can not finish the...

    Started by M4rc0M, 22.11.12 10:11
    • Replies: 7
    • Views: 35,163
    25.11.12 06:16 Go to last post
  6. Quest problem - Buff 3 coal mines

    Quest - Buff 3 coal mines Buff 3 from my coal mines Quest is not finished Buff 3 from friends Coal mines - same is there bug or i miss the...

    Started by mailsteg, 22.11.12 13:23
    • Replies: 6
    • Views: 25,334
    24.11.12 23:41 Go to last post
  7. Trade as an alternative quest

    Does anyone know why this quest willnot unlock?? Requirement are level 14-29 have a brewery and a bronze weaponsmith I was level 29 and had...

    Started by Meslinia, 24.11.12 21:04
    • Replies: 2
    • Views: 81,398
    24.11.12 23:04 Go to last post
  8. bug finding stone deposit

    i just did a seach for a stonedeposit, which had already collapsed, and after 2 mins the geo came back with a msg he couldnt find any stone deposits,...

    Started by Raven_Prince, 24.11.12 20:20
    • Replies: 0
    • Views: 9,423
    24.11.12 20:20 Go to last post
  9. Thumbs down Unable to change subsrcibed email address? because of password mis-match!?

    Tried several times to change my subscribed email addess and all it says is password dont match ! REALLY ! come on im logged in for god sake ! ...

    Started by G_O_L_D, 24.11.12 17:44
    • Replies: 2
    • Views: 29,565
    24.11.12 18:18 Go to last post
  10. Quest "Increasing population amount"

    The quest "Increasing population amount" (under "More population") says "Have a population of at least 30". My population is currently 200/200, of...

    Started by Darkloom, 24.11.12 16:09
    • Replies: 0
    • Views: 5,675
    24.11.12 16:09 Go to last post
  11. Bug - Quest book - The New matrials

    The quest has 4 objectives, and it does not count the objectives correctly, nor display them correctly. Have a production value at least 0 out of...

    Started by Origa, 24.11.12 11:21
    • Replies: 0
    • Views: 7,662
    24.11.12 11:21 Go to last post
  12. Quest log bug

    So...after having finished all the damn quests i could finish to get rid of the flashing "new quest received"...it is still there... I have...

    Started by Driller7, 22.11.12 16:29
    • Replies: 4
    • Views: 4,766
    23.11.12 23:41 Go to last post
  13. Problems loading the webpage 21st and 22nd

    Between 6 and 8pm gmt i couldnt access the game. After those times i gave up trying and today is the first time ive managed to get into the game and...

    Started by Cabbage, 23.11.12 20:11
    • Replies: 1
    • Views: 18,133
    23.11.12 21:16 Go to last post
  14. Lost connection at 11am GMT

    Hi, Did anyone else get booted from the game at around 1100 GMT today? It happened to me while I was in the middle of an adventure and caused...

    Started by PenguinStare, 22.11.12 13:57
    2 Pages
    1 2
    • Replies: 10
    • Views: 10,714
    23.11.12 18:01 Go to last post
  15. BUG - Bowmen quest

    Hi guys, There's an issues with the "Bowmen" quest. I have 97 bows in my storage but the quest only "sees" 4 on them.

    Started by RBogdy, 22.11.12 11:27
    • Replies: 2
    • Views: 17,501
    23.11.12 14:43 Go to last post
  16. Balanced flour production bug in the Economy viewer!

    Hello, I have a perfectly balanced wheat production. I have 4 mills 2x further from the storage house that the 2 bakeries. The production timings are...

    Started by Divine_Evil, 05.09.12 05:39
    • Replies: 4
    • Views: 29,628
    23.11.12 12:13 Go to last post
  17. Talking Letter of Applogy

    Would just like to take this oppurtunity to thank you guys at T.S.O for the letter of appology and the gift given because of all the trouble we have...

    Started by leedl, 22.11.12 11:07
    2 Pages
    1 2
    • Replies: 16
    • Views: 40,297
    23.11.12 11:30 Go to last post
  18. Buffing Bug?

    Not to sure whats going on here but suspect a bug. According to this image i have +12K with a +24K buff on my water mill and a +4K with my lvl...

    Started by BommerNZ, 23.11.12 09:41
    • Replies: 0
    • Views: 5,898
    23.11.12 09:41 Go to last post
  19. Unhappy new levels

    i am on level 19 and before all the tech problems of last few days had started a iron mine was to build smelter etc all from level 19. now i see i...

    Started by Cycle, 23.11.12 06:39
    • Replies: 0
    • Views: 23,310
    23.11.12 06:39 Go to last post
  20. Soo many bugs with new patch

    1. - I haven got a guidchat tab anylonger 2. - Whenever i open building tab og Tradeoffice tab my game freezes. Cant move around map or do...

    Started by Wendelbo, 22.11.12 08:35
    • Replies: 8
    • Views: 105,946
    23.11.12 06:03 Go to last post

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