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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,966
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 156,855
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,381,043
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,191
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 783,768
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,139
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. trade system needs fine tuning

    The trade system is getting on my nerves. -Every time you do something it goes back to all trades on which means you have to untick all the boxes...

    Started by BBOMBOOM, 24.10.12 09:35
    • Replies: 0
    • Views: 1,576
    BBOMBOOM
    24.10.12 09:35 Go to last post

  2. Problem with rewards

    No rewards for guild quest The war above the river

    Started by skorpion1711, 24.10.12 05:07
    • Replies: 0
    • Views: 5,607
    skorpion1711
    24.10.12 05:07 Go to last post

  3. Bugs involving some kind of lag ?

    Ok,i just sent a mail to support since this is now too much ! 1.What happened today to me : Was doing a BK,cleared a camp,moved general,general...

    Started by Eliseu, 13.09.12 17:59
    • Replies: 6
    • Views: 23,078
    halligalli2104
    23.10.12 22:23 Go to last post

  4. Bug with quest

    guild quest. have to find a new marble deposit yet i have discovered every deposit on the island and it wont allow me to complete that section of the...

    Started by Cabbage, 18.10.12 20:33
    • Replies: 2
    • Views: 3,240
    Cabbage
    23.10.12 21:18 Go to last post

  5. Moved building wont move

    I moved a Mill earlier that didn't move. It's possible that I didn't have the resources at the time but I thought I had. Either way the mill didn't...

    Started by Nosemaj, 23.10.12 19:41
    • Replies: 0
    • Views: 4,267
    Nosemaj
    23.10.12 19:41 Go to last post

  6. Unhappy Restricted trade

    This is a weird one. Since the introduction of the new trade system, I can only ever use 1 free trade slot. I cannot access the other 3. When I'm...

    Started by Nogbad, 22.10.12 00:26
    • Replies: 1
    • Views: 9,350
    Ferro219
    23.10.12 18:47 Go to last post

  7. bug buff

    sono alcuni giorni che faccio i buff alle strutture e mi scala i buff dal menu star ma non me li da sui campi , la cosa non succede spesso, ma...

    Started by pirla, 23.10.12 12:17
    • Replies: 1
    • Views: 4,053
    MOD_Daz
    23.10.12 12:59 Go to last post

  8. New event, new problems

    I paired with a long time friend to exchange darkness buffs. Her tricks quest finished, mine did not. Re-logging after clearing caches did not...

    Started by aklbr, 18.10.12 13:37
    2 Pages •
    1 2
    • Replies: 10
    • Views: 11,902
    YenRug
    22.10.12 11:19 Go to last post

  9. bug in shop

    under the black market tab in the shop there is a resouce box but its name is undefined text

    Started by lord_set, 21.10.12 16:31
    • Replies: 0
    • Views: 4,790
    lord_set
    21.10.12 16:31 Go to last post

  10. The exhibition quest bug

    Hey, I can`t claim reward, there is no button, although it shows i have done both tasks.

    Started by RommY1337, 20.10.12 15:42
    • Replies: 2
    • Views: 1,584
    RommY1337
    21.10.12 14:22 Go to last post

  11. Suddenly so many things wrong.

    After 2 days of being unable to log in (lost my accumulative bonusses as a result) many things seem not to work for me now that worked fine before. ...

    Started by Jovian69, 21.10.12 12:22
    • Replies: 4
    • Views: 4,543
    pikeybri
    21.10.12 13:01 Go to last post

  12. Trade

    I sold 300 pumpkins for wattermill and so far have not received! The pumpkins are gone and the wattermill not appeared! ja I contacted support and so...

    Started by Fa89, 21.10.12 11:53
    • Replies: 0
    • Views: 1,224
    Fa89
    21.10.12 11:53 Go to last post

  13. cant buy explorer

    i just got the money for my fourth explorer, 1600 gc. and i go to tavern, but there isnt any prize there no moore and i just cant buy one. the other...

    Started by Pazo, 21.10.12 05:37
    • Replies: 1
    • Views: 18,389
    Orca45
    21.10.12 09:26 Go to last post

  14. woodcutter gone missing?

    I've been having the issue since the update that I cannot see nor put down new wood cutters. I can still select them but they're visually gone.

    Started by AriElizabeth, 21.10.12 03:28
    • Replies: 0
    • Views: 6,456
    AriElizabeth
    21.10.12 03:28 Go to last post

  15. Exclamation Loading screen problem/game wont load

    Hi, I cannot get into the game since last night. The loading screen comes up, gets 3/4 way there then stops. I have cleared cache, cookies etc with...

    Started by Reddragonz, 20.10.12 16:48
    • Replies: 3
    • Views: 22,881
    Nogbad
    20.10.12 23:56 Go to last post

  16. Looking for BB_Ravel

    hello,i was told by technical suport to look up for BB_Ravel for my chat issues.i am acussed of advertising a 3rd party software,but i never done...

    Started by AbionicPig, 19.10.12 06:42
    • Replies: 8
    • Views: 3,752
    Figrin
    20.10.12 20:58 Go to last post

  17. I cannot login and make upplay account

    I cannot login and make upplay account. Theres no way i cant check and accept terms... Please help

    Started by Bata, 02.10.12 19:11
    2 Pages •
    1 2
    • Replies: 11
    • Views: 19,105
    antwhite
    20.10.12 19:09 Go to last post

  18. Exclamation Trees that cant be cut down

    I had the map naked several times, but those trees were still there.

    Started by TermoNuclear, 23.08.12 18:52
    • Replies: 4
    • Views: 18,967
    Nogbad
    20.10.12 17:36 Go to last post

  19. Problem logging in

    I have been playing for nearly a year now and have been logging via the facebook login option. I received an email telling me that I could transfer...

    Started by Fangy, 21.09.12 10:47
    • Replies: 7
    • Views: 63,064
    Nogbad
    19.10.12 15:43 Go to last post

  20. My 3x Small Pumpkin Fields seems to be frozen.

    Hi TSO! As the topic says, my 3x "Small Pumpkin Fields" doesn't work. They been running for an hour or so and they still are frozen at "8 hour till...

    Started by Nihilista, 18.10.12 15:07
    • Replies: 5
    • Views: 65,476
    Kavoan
    19.10.12 11:07 Go to last post
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