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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,658
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,942
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,501
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,798
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,664
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,392
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Never ending feezes

    Really? You new about that problem from the test server and you did nothing? The game is live and i get a freeze screen every time my quest books...

    Started by Driller7, 22.11.12 15:26
    • Replies: 3
    • Views: 8,248
    Orca45
    22.11.12 15:49 Go to last post

  2. web site pictures

    Hi, I can't see the pictures posted to http://www.thesettlersonline.com/en/homepage picture urls seems to be wrong ie. 22.11. post has ...

    Started by Durin_d, 22.11.12 15:22
    homepage
    • Replies: 0
    • Views: 10,478
    Durin_d
    22.11.12 15:22 Go to last post

  3. Population Capacity Main Quest - problem

    In the Population capacity Quest I see the Kings letter quest completed with a tick (I got 2 letters) the next part is 'complete the letter without...

    Started by Urkle, 22.11.12 14:16
    • Replies: 1
    • Views: 16,384
    GreaVroes
    22.11.12 14:28 Go to last post

  4. Buffs are not apply

    Apply few buffs on the buildings Visit friend Back Part of the buffs are not apply on the buildings Buffs missing in star menu. ...

    Started by mailsteg, 22.11.12 13:17
    • Replies: 0
    • Views: 2,782
    mailsteg
    22.11.12 13:17 Go to last post

  5. New update problem

    There is one problem after new update: quests that I have finished are not accepted as finished and yet they are locked in the adventure market. I...

    Started by Rogac, 22.11.12 09:09
    • Replies: 3
    • Views: 3,782
    NixMan
    22.11.12 13:07 Go to last post

  6. Minor economy overview bug

    Example : I got max tools in my warehouse so my toolmakers are standing still and i'm producing bronze, but economy overviev shows drop of bronze...

    Started by Chuby3141592654, 22.11.12 11:32
    • Replies: 1
    • Views: 5,591
    Gromobran
    22.11.12 12:52 Go to last post

  7. Game freezes

    For all those that have game freezing problems: once you are finished accepting the rewards and only got unfinished quests left refresh the game and...

    Started by Azeitrop, 22.11.12 08:55
    • Replies: 1
    • Views: 6,189
    Wendelbo
    22.11.12 11:27 Go to last post

  8. GC and Pumpkins in trade disappeared

    I had trade with 200 pumpkins and 800 coins, both have disappeared and I can not find neither the coin nor the pumpkins in the Majors house or...

    Started by RuneSt, 22.11.12 10:43
    • Replies: 0
    • Views: 6,715
    RuneSt
    22.11.12 10:43 Go to last post

  9. Has the Guild Chat disappeared?

    I couldn't find any mention of it in all the new stuff (which by the way I think is great) But the guild chat box seems to have disappeared. I can't...

    Started by Urkle, 22.11.12 08:31
    • Replies: 2
    • Views: 6,865
    Urkle
    22.11.12 08:44 Go to last post

  10. problems connecting to game

    Please, be so kind and announce on top in the forum whenever there is a problem with the server. Now we have to search through every topic, whilst a...

    Started by peter45, 20.11.12 16:09
    • Replies: 5
    • Views: 12,542
    Tatooine
    22.11.12 07:30 Go to last post

  11. Geologist

    Is the following working as intended? see attached ss -max number of mines reached -send geo for mine search -a mine depletes during geo-search...

    Started by Carth, 21.11.12 08:22
    1 Attachment(s)
    • Replies: 6
    • Views: 8,033
    EternalPink
    21.11.12 22:46 Go to last post

  12. Soldiers lost in adventure.

    I'm playing witch of the swamp again. Before I set off, I had 100 Soldiers and 225 Cavalry. After defeating the first few camps, I have to go back...

    Started by Koolman, 20.11.12 23:41
    • Replies: 2
    • Views: 11,526
    Koolman
    21.11.12 10:15 Go to last post

  13. 0 Pumpkins on my stock

    Hi everyone. I encountered some funky bug, so i ask for a help. Yasterday i buyed almost 400 pumpkins had 380+ dont know exactly and today when i...

    Started by KungFU-Panda, 18.11.12 18:00
    • Replies: 4
    • Views: 7,445
    ambandil
    20.11.12 22:13 Go to last post

  14. Thumbs down Recycling Plant

    There was nothing wrong with this item description, why on Earth has it been replaced with the made up word "Recycling manufactory", the only...

    Started by Nogbad, 19.11.12 23:12
    • Replies: 1
    • Views: 25,107
    Rebelyon
    20.11.12 08:51 Go to last post

  15. [censored] this stupid change account to facebook to bluebyte

    I LOSTED MY ACCOUT BECAUSE I TRYED TO CHANGE FACEBOOK ACCOUNT TO BLUE BYTE I WAS GOT A MAIL TO CHANGE PASSWORD AND I CANT PRESS "ENTER" AND I SEE I...

    Started by FallenMoon, 19.11.12 23:57
    • Replies: 4
    • Views: 20,108
    FallenMoon
    20.11.12 00:07 Go to last post

  16. Homepage and forum

    What happend with the homepage and forum ? Both are very slow to open it The homepage (http://www.thesettlersonline.com/en/homepage) take more...

    Started by Orca45, 19.11.12 16:17
    • Replies: 7
    • Views: 57,465
    Nogbad
    19.11.12 20:14 Go to last post

  17. Angry Seeing the Sea Guild quest completed, and not closing

    My whole guild has completed this quest, and we cannot go forward with other quests until this one closes. Please help. :)

    Started by Larkspur, 19.11.12 10:00
    • Replies: 2
    • Views: 18,338
    Mortallicus
    19.11.12 14:13 Go to last post

  18. Troops (Recruit's) missing when logged in.

    I had a bunch of Recruit's go missing. Built up a small army attacked a camp. Some of my recruit's got destroyed and none of my Bowmen. Logged off...

    Started by Thistler, 18.11.12 23:50
    • Replies: 1
    • Views: 9,432
    DaveyDent
    19.11.12 12:34 Go to last post

  19. daily quests

    It says that i have finished them, yet i never get the rewards.. It used to work but never anymore.. Anyone know what to do ?

    Started by Moogy7, 17.11.12 12:05
    • Replies: 1
    • Views: 6,456
    philbod
    18.11.12 22:56 Go to last post

  20. cannot find marble

    keep sending geo's out have 5 dead marble quarries and keeps saying unable to find marble in your sectors

    Started by bulldogUK, 18.11.12 16:30
    • Replies: 1
    • Views: 13,550
    bulldogUK
    18.11.12 18:18 Go to last post
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