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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Lost connection at 11am GMT

    Hi, Did anyone else get booted from the game at around 1100 GMT today? It happened to me while I was in the middle of an adventure and caused...

    Started by PenguinStare, 22.11.12 13:57
    2 Pages
    1 2
    • Replies: 10
    • Views: 10,768
    23.11.12 18:01 Go to last post
  2. BUG - Bowmen quest

    Hi guys, There's an issues with the "Bowmen" quest. I have 97 bows in my storage but the quest only "sees" 4 on them.

    Started by RBogdy, 22.11.12 11:27
    • Replies: 2
    • Views: 17,523
    23.11.12 14:43 Go to last post
  3. Balanced flour production bug in the Economy viewer!

    Hello, I have a perfectly balanced wheat production. I have 4 mills 2x further from the storage house that the 2 bakeries. The production timings are...

    Started by Divine_Evil, 05.09.12 05:39
    • Replies: 4
    • Views: 29,669
    23.11.12 12:13 Go to last post
  4. Talking Letter of Applogy

    Would just like to take this oppurtunity to thank you guys at T.S.O for the letter of appology and the gift given because of all the trouble we have...

    Started by leedl, 22.11.12 11:07
    2 Pages
    1 2
    • Replies: 16
    • Views: 40,579
    23.11.12 11:30 Go to last post
  5. Buffing Bug?

    Not to sure whats going on here but suspect a bug. According to this image i have +12K with a +24K buff on my water mill and a +4K with my lvl...

    Started by BommerNZ, 23.11.12 09:41
    • Replies: 0
    • Views: 5,914
    23.11.12 09:41 Go to last post
  6. Unhappy new levels

    i am on level 19 and before all the tech problems of last few days had started a iron mine was to build smelter etc all from level 19. now i see i...

    Started by Cycle, 23.11.12 06:39
    • Replies: 0
    • Views: 23,388
    23.11.12 06:39 Go to last post
  7. Soo many bugs with new patch

    1. - I haven got a guidchat tab anylonger 2. - Whenever i open building tab og Tradeoffice tab my game freezes. Cant move around map or do...

    Started by Wendelbo, 22.11.12 08:35
    • Replies: 8
    • Views: 106,004
    23.11.12 06:03 Go to last post
  8. Never ending feezes

    Really? You new about that problem from the test server and you did nothing? The game is live and i get a freeze screen every time my quest books...

    Started by Driller7, 22.11.12 15:26
    • Replies: 3
    • Views: 8,296
    22.11.12 15:49 Go to last post
  9. web site pictures

    Hi, I can't see the pictures posted to http://www.thesettlersonline.com/en/homepage picture urls seems to be wrong ie. 22.11. post has ...

    Started by Durin_d, 22.11.12 15:22
    homepage
    • Replies: 0
    • Views: 10,657
    22.11.12 15:22 Go to last post
  10. Population Capacity Main Quest - problem

    In the Population capacity Quest I see the Kings letter quest completed with a tick (I got 2 letters) the next part is 'complete the letter without...

    Started by Urkle, 22.11.12 14:16
    • Replies: 1
    • Views: 16,431
    22.11.12 14:28 Go to last post
  11. Buffs are not apply

    Apply few buffs on the buildings Visit friend Back Part of the buffs are not apply on the buildings Buffs missing in star menu. ...

    Started by mailsteg, 22.11.12 13:17
    • Replies: 0
    • Views: 2,796
    22.11.12 13:17 Go to last post
  12. New update problem

    There is one problem after new update: quests that I have finished are not accepted as finished and yet they are locked in the adventure market. I...

    Started by Rogac, 22.11.12 09:09
    • Replies: 3
    • Views: 3,806
    22.11.12 13:07 Go to last post
  13. Minor economy overview bug

    Example : I got max tools in my warehouse so my toolmakers are standing still and i'm producing bronze, but economy overviev shows drop of bronze...

    Started by Chuby3141592654, 22.11.12 11:32
    • Replies: 1
    • Views: 5,604
    22.11.12 12:52 Go to last post
  14. Game freezes

    For all those that have game freezing problems: once you are finished accepting the rewards and only got unfinished quests left refresh the game and...

    Started by Azeitrop, 22.11.12 08:55
    • Replies: 1
    • Views: 6,220
    22.11.12 11:27 Go to last post
  15. GC and Pumpkins in trade disappeared

    I had trade with 200 pumpkins and 800 coins, both have disappeared and I can not find neither the coin nor the pumpkins in the Majors house or...

    Started by RuneSt, 22.11.12 10:43
    • Replies: 0
    • Views: 6,734
    22.11.12 10:43 Go to last post
  16. Has the Guild Chat disappeared?

    I couldn't find any mention of it in all the new stuff (which by the way I think is great) But the guild chat box seems to have disappeared. I can't...

    Started by Urkle, 22.11.12 08:31
    • Replies: 2
    • Views: 6,894
    22.11.12 08:44 Go to last post
  17. problems connecting to game

    Please, be so kind and announce on top in the forum whenever there is a problem with the server. Now we have to search through every topic, whilst a...

    Started by peter45, 20.11.12 16:09
    • Replies: 5
    • Views: 12,603
    22.11.12 07:30 Go to last post
  18. Geologist

    Is the following working as intended? see attached ss -max number of mines reached -send geo for mine search -a mine depletes during geo-search...

    Started by Carth, 21.11.12 08:22
    • Replies: 6
    • Views: 8,099
    21.11.12 22:46 Go to last post
  19. Soldiers lost in adventure.

    I'm playing witch of the swamp again. Before I set off, I had 100 Soldiers and 225 Cavalry. After defeating the first few camps, I have to go back...

    Started by Koolman, 20.11.12 23:41
    • Replies: 2
    • Views: 11,551
    21.11.12 10:15 Go to last post
  20. 0 Pumpkins on my stock

    Hi everyone. I encountered some funky bug, so i ask for a help. Yasterday i buyed almost 400 pumpkins had 380+ dont know exactly and today when i...

    Started by KungFU-Panda, 18.11.12 18:00
    • Replies: 4
    • Views: 7,471
    20.11.12 22:13 Go to last post

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