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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 390,958
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 119,187
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 475,434
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,777,733
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,125,890
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,104
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Trade as an alternative quest

    Does anyone know why this quest willnot unlock?? Requirement are level 14-29 have a brewery and a bronze weaponsmith I was level 29 and had...

    Started by Meslinia, 24.11.12 21:04
    • Replies: 2
    • Views: 81,545
    24.11.12 23:04 Go to last post
  2. bug finding stone deposit

    i just did a seach for a stonedeposit, which had already collapsed, and after 2 mins the geo came back with a msg he couldnt find any stone deposits,...

    Started by Raven_Prince, 24.11.12 20:20
    • Replies: 0
    • Views: 9,524
    24.11.12 20:20 Go to last post
  3. Thumbs down Unable to change subsrcibed email address? because of password mis-match!?

    Tried several times to change my subscribed email addess and all it says is password dont match ! REALLY ! come on im logged in for god sake ! ...

    Started by G_O_L_D, 24.11.12 17:44
    • Replies: 2
    • Views: 29,744
    24.11.12 18:18 Go to last post
  4. Quest "Increasing population amount"

    The quest "Increasing population amount" (under "More population") says "Have a population of at least 30". My population is currently 200/200, of...

    Started by Darkloom, 24.11.12 16:09
    • Replies: 0
    • Views: 5,733
    24.11.12 16:09 Go to last post
  5. Bug - Quest book - The New matrials

    The quest has 4 objectives, and it does not count the objectives correctly, nor display them correctly. Have a production value at least 0 out of...

    Started by Origa, 24.11.12 11:21
    • Replies: 0
    • Views: 7,688
    24.11.12 11:21 Go to last post
  6. Quest log bug

    So...after having finished all the damn quests i could finish to get rid of the flashing "new quest received"...it is still there... I have...

    Started by Driller7, 22.11.12 16:29
    • Replies: 4
    • Views: 4,830
    23.11.12 23:41 Go to last post
  7. Problems loading the webpage 21st and 22nd

    Between 6 and 8pm gmt i couldnt access the game. After those times i gave up trying and today is the first time ive managed to get into the game and...

    Started by Cabbage, 23.11.12 20:11
    • Replies: 1
    • Views: 18,708
    23.11.12 21:16 Go to last post
  8. Lost connection at 11am GMT

    Hi, Did anyone else get booted from the game at around 1100 GMT today? It happened to me while I was in the middle of an adventure and caused...

    Started by PenguinStare, 22.11.12 13:57
    2 Pages
    1 2
    • Replies: 10
    • Views: 10,854
    23.11.12 18:01 Go to last post
  9. BUG - Bowmen quest

    Hi guys, There's an issues with the "Bowmen" quest. I have 97 bows in my storage but the quest only "sees" 4 on them.

    Started by RBogdy, 22.11.12 11:27
    • Replies: 2
    • Views: 17,569
    23.11.12 14:43 Go to last post
  10. Balanced flour production bug in the Economy viewer!

    Hello, I have a perfectly balanced wheat production. I have 4 mills 2x further from the storage house that the 2 bakeries. The production timings are...

    Started by Divine_Evil, 05.09.12 05:39
    • Replies: 4
    • Views: 29,748
    23.11.12 12:13 Go to last post
  11. Talking Letter of Applogy

    Would just like to take this oppurtunity to thank you guys at T.S.O for the letter of appology and the gift given because of all the trouble we have...

    Started by leedl, 22.11.12 11:07
    2 Pages
    1 2
    • Replies: 16
    • Views: 41,565
    23.11.12 11:30 Go to last post
  12. Buffing Bug?

    Not to sure whats going on here but suspect a bug. According to this image i have +12K with a +24K buff on my water mill and a +4K with my lvl...

    Started by BommerNZ, 23.11.12 09:41
    • Replies: 0
    • Views: 5,955
    23.11.12 09:41 Go to last post
  13. Unhappy new levels

    i am on level 19 and before all the tech problems of last few days had started a iron mine was to build smelter etc all from level 19. now i see i...

    Started by Cycle, 23.11.12 06:39
    • Replies: 0
    • Views: 23,573
    23.11.12 06:39 Go to last post
  14. Soo many bugs with new patch

    1. - I haven got a guidchat tab anylonger 2. - Whenever i open building tab og Tradeoffice tab my game freezes. Cant move around map or do...

    Started by Wendelbo, 22.11.12 08:35
    • Replies: 8
    • Views: 106,130
    23.11.12 06:03 Go to last post
  15. Never ending feezes

    Really? You new about that problem from the test server and you did nothing? The game is live and i get a freeze screen every time my quest books...

    Started by Driller7, 22.11.12 15:26
    • Replies: 3
    • Views: 8,333
    22.11.12 15:49 Go to last post
  16. web site pictures

    Hi, I can't see the pictures posted to http://www.thesettlersonline.com/en/homepage picture urls seems to be wrong ie. 22.11. post has ...

    Started by Durin_d, 22.11.12 15:22
    homepage
    • Replies: 0
    • Views: 10,767
    22.11.12 15:22 Go to last post
  17. Population Capacity Main Quest - problem

    In the Population capacity Quest I see the Kings letter quest completed with a tick (I got 2 letters) the next part is 'complete the letter without...

    Started by Urkle, 22.11.12 14:16
    • Replies: 1
    • Views: 16,526
    22.11.12 14:28 Go to last post
  18. Buffs are not apply

    Apply few buffs on the buildings Visit friend Back Part of the buffs are not apply on the buildings Buffs missing in star menu. ...

    Started by mailsteg, 22.11.12 13:17
    • Replies: 0
    • Views: 2,829
    22.11.12 13:17 Go to last post
  19. New update problem

    There is one problem after new update: quests that I have finished are not accepted as finished and yet they are locked in the adventure market. I...

    Started by Rogac, 22.11.12 09:09
    • Replies: 3
    • Views: 3,829
    22.11.12 13:07 Go to last post
  20. Minor economy overview bug

    Example : I got max tools in my warehouse so my toolmakers are standing still and i'm producing bronze, but economy overviev shows drop of bronze...

    Started by Chuby3141592654, 22.11.12 11:32
    • Replies: 1
    • Views: 5,631
    22.11.12 12:52 Go to last post

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