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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 383,245
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 116,767
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 465,302
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,752,348
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,113,901
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,133
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Black Vortex

    Black Vortex not going to the star menu, keep making them but no show, not showing in trade either. Thanks for the suggestions but not working for...

    Started by neil65146, 28.10.22 11:33
    • Replies: 4
    • Views: 3,964
    28.10.22 13:27 Go to last post
  2. Still no Golem and Monsters from the mist

    Monsters from the mist still disappearing alot.This morning I.ve cleared the unity cache 3 times, making a total of 7 in the last 2 days. This is a...

    Started by Sparkaktus, 27.10.22 09:01
    • Replies: 0
    • Views: 2,105
    27.10.22 09:01 Go to last post
  3. Account problem!

    How did the error manifest itself? * I dont know, i cant logg in form Google and client also ,,, 3 hours ago all was working good Date and time -...

    Started by Bossnian, 19.10.22 07:18
    • Replies: 4
    • Views: 8,055
    20.10.22 08:39 Go to last post
  4. Missing adventure loot

    I have had a couple of incidents recently of no addy loot when I have had a loot spot. The adventure shipment arrives but the main loot never does....

    Started by Nonal, 15.10.22 14:19
    • Replies: 5
    • Views: 27,675
    19.10.22 08:25 Go to last post
  5. Excelsior Greyed Out

    How did the error manifest itself? I add crystals to Excelsior and use the purple button. The graphic shows the crystals being put in the...

    Started by hazelnut443, 11.10.22 00:11
    • Replies: 0
    • Views: 1,925
    11.10.22 00:11 Go to last post
  6. Further Help quest is not very helpful...

    So, since I've picked up the game again after a long time of not playing, I've decided to start with a fresh account and all that shebang. I go...

    Started by AevanDi, 08.10.22 19:25
    • Replies: 3
    • Views: 10,177
    10.10.22 13:18 Go to last post
  7. bug with generals since last night

    Hello I have tried on Firefox and Edge and the issue is the same. Since yesterday my generals can't attack (once the enemy camp selected I attack...

    Started by gerakis, 07.10.22 11:06
    • Replies: 3
    • Views: 16,256
    10.10.22 13:16 Go to last post
  8. Error after Update

    in all browsers and PC & Laptop I get debug error message. Deleted Unity cache but still same

    Started by Kalingha, 28.09.22 10:57
    2 Pages
    1 2
    • Replies: 14
    • Views: 20,659
    06.10.22 09:58 Go to last post
  9. Quest is stuck

    I can't complete a quest. I'm on level 9. The quest called "Further Help" says I have to open the help windows - archive, support, forum and the...

    Started by FULECO2022, 01.10.22 04:16
    • Replies: 8
    • Views: 7,204
    05.10.22 15:04 Go to last post
  10. Wrong Quest Completion Window

    Hi, I recently completed Storm Recovery for a Pathfinder quest this afternoon. However when the scenario completed, i was presented with a 'The...

    Started by bjhurdman, 04.10.22 12:33
    • Replies: 0
    • Views: 1,409
    04.10.22 12:33 Go to last post
  11. Disappearing sound effects

    The auto mute function of the sound effects that occurs after more than an hour playing is not very helpful, in contrast to the auto mute of the...

    Started by katystrofe, 04.10.22 06:44
    • Replies: 0
    • Views: 5,922
    04.10.22 06:44 Go to last post
  12. Can't complete a quest

    Hi, I have to produce 10 settlers for one of the quests. I produced maybe a 100, but it still doesn't check it as completed. What do I do?

    Started by Gedd77, 11.04.22 20:48
    2 Pages
    1 2
    • Replies: 16
    • Views: 43,791
    03.10.22 12:52 Go to last post
  13. Seems Like Settlers is Dead for Me

    With BB latest Sucidial update removing the old client from being used , I have no way of accessing the game - as their UNITY BS is Just Plain stupid...

    Started by eaglelegion, 29.09.22 02:26
    • Replies: 6
    • Views: 14,710
    03.10.22 09:11 Go to last post
  14. Trade Office Sell section filter does not work

    Using the trade office to sell, the filter does not work. If I enter the first ;etter of the resouce nothing happens then if I add a second letter...

    Started by Sparkaktus, 29.09.22 09:32
    • Replies: 0
    • Views: 3,720
    29.09.22 09:32 Go to last post
  15. Achievement descriptions

    every single achievement description is broken.

    Started by DorotheusII, 28.09.22 16:09
    • Replies: 0
    • Views: 3,161
    28.09.22 16:09 Go to last post
  16. Unity bugs

    hi i would really like a list of bugs in unity atm ?

    Started by damien762, 16.09.22 12:14
    • Replies: 7
    • Views: 9,050
    23.09.22 12:02 Go to last post
  17. Guild Quest Disappeared

    Hello, The guild quest seems to have disappeared in my guild (WHC). I don't have it at all, other members have it, but cannot click on it. In...

    Started by Kramisha, 22.09.22 04:33
    • Replies: 0
    • Views: 1,402
    22.09.22 04:33 Go to last post
  18. why bowman's damage is 12.5?recruit's damage is 12.5 too?why

    why 5 bowmans only killed 5 stone thrower? bowman's damage is 20-40 ,right ? why is 12.5 now?

    Started by areskane, 19.09.22 12:27
    • Replies: 1
    • Views: 4,643
    19.09.22 14:38 Go to last post
  19. Problem with Economy Overview

    [Solved] Sometimes the Economy Overview does not show resources, see screenshot. The only way to get it to display correctly is to log out and then...

    Started by Sparkaktus, 07.08.22 03:43
    • Replies: 4
    • Views: 5,483
    13.09.22 03:49 Go to last post
  20. Thumbs up Effor while reaching new level 56->57

    Hi all, I got this error while new level dialog appears on the screen. Browser: FF 104.0.2 (64-bit) OS: Windows 11 64-bit - 10.0.22000.918]...

    Started by krtdfsfsf, 11.09.22 16:26
    • Replies: 1
    • Views: 2,958
    11.09.22 21:40 Go to last post

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