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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,380
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,363
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,383
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,869
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,781
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Thumbs down Recycling Plant

    There was nothing wrong with this item description, why on Earth has it been replaced with the made up word "Recycling manufactory", the only...

    Started by Nogbad, 19.11.12 23:12
    • Replies: 1
    • Views: 25,139
    20.11.12 08:51 Go to last post
  2. [censored] this stupid change account to facebook to bluebyte

    I LOSTED MY ACCOUT BECAUSE I TRYED TO CHANGE FACEBOOK ACCOUNT TO BLUE BYTE I WAS GOT A MAIL TO CHANGE PASSWORD AND I CANT PRESS "ENTER" AND I SEE I...

    Started by FallenMoon, 19.11.12 23:57
    • Replies: 4
    • Views: 20,133
    20.11.12 00:07 Go to last post
  3. Homepage and forum

    What happend with the homepage and forum ? Both are very slow to open it The homepage (http://www.thesettlersonline.com/en/homepage) take more...

    Started by Orca45, 19.11.12 16:17
    • Replies: 7
    • Views: 57,925
    19.11.12 20:14 Go to last post
  4. Angry Seeing the Sea Guild quest completed, and not closing

    My whole guild has completed this quest, and we cannot go forward with other quests until this one closes. Please help. :)

    Started by Larkspur, 19.11.12 10:00
    • Replies: 2
    • Views: 18,360
    19.11.12 14:13 Go to last post
  5. Troops (Recruit's) missing when logged in.

    I had a bunch of Recruit's go missing. Built up a small army attacked a camp. Some of my recruit's got destroyed and none of my Bowmen. Logged off...

    Started by Thistler, 18.11.12 23:50
    • Replies: 1
    • Views: 9,469
    19.11.12 12:34 Go to last post
  6. daily quests

    It says that i have finished them, yet i never get the rewards.. It used to work but never anymore.. Anyone know what to do ?

    Started by Moogy7, 17.11.12 12:05
    • Replies: 1
    • Views: 6,619
    18.11.12 22:56 Go to last post
  7. cannot find marble

    keep sending geo's out have 5 dead marble quarries and keeps saying unable to find marble in your sectors

    Started by bulldogUK, 18.11.12 16:30
    • Replies: 1
    • Views: 13,570
    18.11.12 18:18 Go to last post
  8. Unhappy dialy quest 'behind yiour back' bug

    ive built about 5 militia,since offered the quest.10 are needed for the quest,i have about 15 in total. Everytime i build 1 then log out the counter...

    Started by Cowboi, 15.11.12 22:17
    • Replies: 4
    • Views: 9,360
    16.11.12 20:29 Go to last post
  9. bug quest true friends

    this quest requires a friend buff a production building 3 times,which a friend has done but it do niot register for the quest as being done. is...

    Started by Cowboi, 16.11.12 09:37
    • Replies: 1
    • Views: 18,375
    16.11.12 20:07 Go to last post
  10. problems with adobe flash player

    hi i was wondering if anyone else is having a problem with adobe flash player? it is crashing my game quite a few times every day. I have updated...

    Started by unicornlinzy1, 16.11.12 15:30
    • Replies: 2
    • Views: 22,272
    16.11.12 20:06 Go to last post
  11. no xp for completing adventure

    I completed traitors today and whilst I got the other rewards I did not get the XP which would have take me up a level and given me gems also. ...

    Started by Fornightfar, 16.11.12 13:41
    • Replies: 1
    • Views: 6,761
    16.11.12 16:18 Go to last post
  12. Thumbs down Trade bug

    Hi, i wanted to sell 800 gold ore but i demanded disproportionately amout of coins so i canceled it and wanted offer it again. Suddenly i had no gold...

    Started by Darek1, 11.11.12 11:34
    bug, lost resources, trade
    • Replies: 5
    • Views: 30,904
    15.11.12 20:23 Go to last post
  13. Unable to load game

    I am logged in but unable to load the game, I see no mention of this by anyone else which makes me wonder if I am the only one. here is the...

    Started by zarrin2012, 15.11.12 02:06
    • Replies: 1
    • Views: 29,342
    15.11.12 02:17 Go to last post
  14. Barracks/Provision house production bug

    This has happened numerous times to me. Sometimes when I try to make/recruit stuff from the barracks or provision house, the hourglass will appear...

    Started by Herr_Pannenkoek, 13.11.12 19:01
    • Replies: 0
    • Views: 11,002
    13.11.12 19:01 Go to last post
  15. Gem reward at level 33 not received

    I leveled to 33 yesterday, but have as of yet not received the 170 gems I was supposed to get. I did claim the reward and the quest has disappeared...

    Started by Orfantal, 12.11.12 06:55
    • Replies: 2
    • Views: 3,064
    12.11.12 10:16 Go to last post
  16. Wink Dragon Rose Guild Quest

    Dragon Rose quest was completed by my guild but no reward....it says its finished but only option is close...please help:(

    Started by Warlock_Hunter, 12.11.12 09:49
    • Replies: 0
    • Views: 3,275
    12.11.12 09:49 Go to last post
  17. Game loading stucks on the Tip Of The Day -screen

    Hi, When I try to play Settlers Online, the game stucks on the Tip Of The Day -screen and nothing happens. Br, Jukka

    Started by Jugi, 12.11.12 07:34
    • Replies: 0
    • Views: 63,597
    12.11.12 07:34 Go to last post
  18. White page on login

    The last few days we've been unable to login to TSO. (We are me, the two kids and the wife, all on seperate computers). When pressing the big blue...

    Started by BlackChart, 10.11.12 09:58
    • Replies: 4
    • Views: 7,113
    12.11.12 03:13 Go to last post
  19. Pathfinding in sector 3

    When you try to clear sector3 the 3 most left camps, including the leader, can not be reached without getting intercepted.The medium camp from...

    Started by Nukar, 12.07.12 10:38
    2 Pages
    1 2
    • Replies: 17
    • Views: 73,685
    11.11.12 19:54 Go to last post
  20. Question Space !

    http://img571.imageshack.us/img571/9093/gdfgdfgc.png -------------- I have won 2 sectors ,and on it i can't build anything please help me ASAP . ....

    Started by R4NG3R, 11.11.12 13:07
    • Replies: 2
    • Views: 4,553
    11.11.12 14:32 Go to last post

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