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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,992
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,723
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,081
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,225
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,032
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. problems connecting to game

    Please, be so kind and announce on top in the forum whenever there is a problem with the server. Now we have to search through every topic, whilst a...

    Started by peter45, 20.11.12 16:09
    • Replies: 5
    • Views: 12,663
    Tatooine
    22.11.12 07:30 Go to last post

  2. Geologist

    Is the following working as intended? see attached ss -max number of mines reached -send geo for mine search -a mine depletes during geo-search...

    Started by Carth, 21.11.12 08:22
    1 Attachment(s)
    • Replies: 6
    • Views: 8,144
    EternalPink
    21.11.12 22:46 Go to last post

  3. Soldiers lost in adventure.

    I'm playing witch of the swamp again. Before I set off, I had 100 Soldiers and 225 Cavalry. After defeating the first few camps, I have to go back...

    Started by Koolman, 20.11.12 23:41
    • Replies: 2
    • Views: 11,569
    Koolman
    21.11.12 10:15 Go to last post

  4. 0 Pumpkins on my stock

    Hi everyone. I encountered some funky bug, so i ask for a help. Yasterday i buyed almost 400 pumpkins had 380+ dont know exactly and today when i...

    Started by KungFU-Panda, 18.11.12 18:00
    • Replies: 4
    • Views: 7,490
    ambandil
    20.11.12 22:13 Go to last post

  5. Thumbs down Recycling Plant

    There was nothing wrong with this item description, why on Earth has it been replaced with the made up word "Recycling manufactory", the only...

    Started by Nogbad, 19.11.12 23:12
    • Replies: 1
    • Views: 25,166
    Rebelyon
    20.11.12 08:51 Go to last post

  6. [censored] this stupid change account to facebook to bluebyte

    I LOSTED MY ACCOUT BECAUSE I TRYED TO CHANGE FACEBOOK ACCOUNT TO BLUE BYTE I WAS GOT A MAIL TO CHANGE PASSWORD AND I CANT PRESS "ENTER" AND I SEE I...

    Started by FallenMoon, 19.11.12 23:57
    • Replies: 4
    • Views: 20,157
    FallenMoon
    20.11.12 00:07 Go to last post

  7. Homepage and forum

    What happend with the homepage and forum ? Both are very slow to open it The homepage (http://www.thesettlersonline.com/en/homepage) take more...

    Started by Orca45, 19.11.12 16:17
    • Replies: 7
    • Views: 58,394
    Nogbad
    19.11.12 20:14 Go to last post

  8. Angry Seeing the Sea Guild quest completed, and not closing

    My whole guild has completed this quest, and we cannot go forward with other quests until this one closes. Please help. :)

    Started by Larkspur, 19.11.12 10:00
    • Replies: 2
    • Views: 18,381
    Mortallicus
    19.11.12 14:13 Go to last post

  9. Troops (Recruit's) missing when logged in.

    I had a bunch of Recruit's go missing. Built up a small army attacked a camp. Some of my recruit's got destroyed and none of my Bowmen. Logged off...

    Started by Thistler, 18.11.12 23:50
    • Replies: 1
    • Views: 9,541
    DaveyDent
    19.11.12 12:34 Go to last post

  10. daily quests

    It says that i have finished them, yet i never get the rewards.. It used to work but never anymore.. Anyone know what to do ?

    Started by Moogy7, 17.11.12 12:05
    • Replies: 1
    • Views: 6,808
    philbod
    18.11.12 22:56 Go to last post

  11. cannot find marble

    keep sending geo's out have 5 dead marble quarries and keeps saying unable to find marble in your sectors

    Started by bulldogUK, 18.11.12 16:30
    • Replies: 1
    • Views: 13,580
    bulldogUK
    18.11.12 18:18 Go to last post

  12. Unhappy dialy quest 'behind yiour back' bug

    ive built about 5 militia,since offered the quest.10 are needed for the quest,i have about 15 in total. Everytime i build 1 then log out the counter...

    Started by Cowboi, 15.11.12 22:17
    • Replies: 4
    • Views: 9,403
    Sinister-King
    16.11.12 20:29 Go to last post

  13. bug quest true friends

    this quest requires a friend buff a production building 3 times,which a friend has done but it do niot register for the quest as being done. is...

    Started by Cowboi, 16.11.12 09:37
    • Replies: 1
    • Views: 18,501
    Nogbad
    16.11.12 20:07 Go to last post

  14. problems with adobe flash player

    hi i was wondering if anyone else is having a problem with adobe flash player? it is crashing my game quite a few times every day. I have updated...

    Started by unicornlinzy1, 16.11.12 15:30
    • Replies: 2
    • Views: 22,295
    Nogbad
    16.11.12 20:06 Go to last post

  15. no xp for completing adventure

    I completed traitors today and whilst I got the other rewards I did not get the XP which would have take me up a level and given me gems also. ...

    Started by Fornightfar, 16.11.12 13:41
    • Replies: 1
    • Views: 6,788
    Sinister-King
    16.11.12 16:18 Go to last post

  16. Thumbs down Trade bug

    Hi, i wanted to sell 800 gold ore but i demanded disproportionately amout of coins so i canceled it and wanted offer it again. Suddenly i had no gold...

    Started by Darek1, 11.11.12 11:34
    bug, lost resources, trade
    • Replies: 5
    • Views: 31,043
    Dodu
    15.11.12 20:23 Go to last post

  17. Unable to load game

    I am logged in but unable to load the game, I see no mention of this by anyone else which makes me wonder if I am the only one. here is the...

    Started by zarrin2012, 15.11.12 02:06
    • Replies: 1
    • Views: 29,374
    Sinister-King
    15.11.12 02:17 Go to last post

  18. Barracks/Provision house production bug

    This has happened numerous times to me. Sometimes when I try to make/recruit stuff from the barracks or provision house, the hourglass will appear...

    Started by Herr_Pannenkoek, 13.11.12 19:01
    • Replies: 0
    • Views: 11,022
    Herr_Pannenkoek
    13.11.12 19:01 Go to last post

  19. Gem reward at level 33 not received

    I leveled to 33 yesterday, but have as of yet not received the 170 gems I was supposed to get. I did claim the reward and the quest has disappeared...

    Started by Orfantal, 12.11.12 06:55
    • Replies: 2
    • Views: 3,073
    Orfantal
    12.11.12 10:16 Go to last post

  20. Wink Dragon Rose Guild Quest

    Dragon Rose quest was completed by my guild but no reward....it says its finished but only option is close...please help:(

    Started by Warlock_Hunter, 12.11.12 09:49
    • Replies: 0
    • Views: 3,284
    Warlock_Hunter
    12.11.12 09:49 Go to last post
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