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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,608
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,931
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,650
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,581
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,362
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy dialy quest 'behind yiour back' bug

    ive built about 5 militia,since offered the quest.10 are needed for the quest,i have about 15 in total. Everytime i build 1 then log out the counter...

    Started by Cowboi, 15.11.12 22:17
    • Replies: 4
    • Views: 9,308
    Sinister-King
    16.11.12 20:29 Go to last post

  2. bug quest true friends

    this quest requires a friend buff a production building 3 times,which a friend has done but it do niot register for the quest as being done. is...

    Started by Cowboi, 16.11.12 09:37
    • Replies: 1
    • Views: 18,276
    Nogbad
    16.11.12 20:07 Go to last post

  3. problems with adobe flash player

    hi i was wondering if anyone else is having a problem with adobe flash player? it is crashing my game quite a few times every day. I have updated...

    Started by unicornlinzy1, 16.11.12 15:30
    • Replies: 2
    • Views: 22,244
    Nogbad
    16.11.12 20:06 Go to last post

  4. no xp for completing adventure

    I completed traitors today and whilst I got the other rewards I did not get the XP which would have take me up a level and given me gems also. ...

    Started by Fornightfar, 16.11.12 13:41
    • Replies: 1
    • Views: 6,727
    Sinister-King
    16.11.12 16:18 Go to last post

  5. Thumbs down Trade bug

    Hi, i wanted to sell 800 gold ore but i demanded disproportionately amout of coins so i canceled it and wanted offer it again. Suddenly i had no gold...

    Started by Darek1, 11.11.12 11:34
    bug, lost resources, trade
    • Replies: 5
    • Views: 30,829
    Dodu
    15.11.12 20:23 Go to last post

  6. Unable to load game

    I am logged in but unable to load the game, I see no mention of this by anyone else which makes me wonder if I am the only one. here is the...

    Started by zarrin2012, 15.11.12 02:06
    • Replies: 1
    • Views: 29,318
    Sinister-King
    15.11.12 02:17 Go to last post

  7. Barracks/Provision house production bug

    This has happened numerous times to me. Sometimes when I try to make/recruit stuff from the barracks or provision house, the hourglass will appear...

    Started by Herr_Pannenkoek, 13.11.12 19:01
    • Replies: 0
    • Views: 10,985
    Herr_Pannenkoek
    13.11.12 19:01 Go to last post

  8. Gem reward at level 33 not received

    I leveled to 33 yesterday, but have as of yet not received the 170 gems I was supposed to get. I did claim the reward and the quest has disappeared...

    Started by Orfantal, 12.11.12 06:55
    • Replies: 2
    • Views: 3,052
    Orfantal
    12.11.12 10:16 Go to last post

  9. Wink Dragon Rose Guild Quest

    Dragon Rose quest was completed by my guild but no reward....it says its finished but only option is close...please help:(

    Started by Warlock_Hunter, 12.11.12 09:49
    • Replies: 0
    • Views: 3,257
    Warlock_Hunter
    12.11.12 09:49 Go to last post

  10. Game loading stucks on the Tip Of The Day -screen

    Hi, When I try to play Settlers Online, the game stucks on the Tip Of The Day -screen and nothing happens. Br, Jukka

    Started by Jugi, 12.11.12 07:34
    • Replies: 0
    • Views: 63,570
    Jugi
    12.11.12 07:34 Go to last post

  11. White page on login

    The last few days we've been unable to login to TSO. (We are me, the two kids and the wife, all on seperate computers). When pressing the big blue...

    Started by BlackChart, 10.11.12 09:58
    • Replies: 4
    • Views: 7,089
    Nogbad
    12.11.12 03:13 Go to last post

  12. Pathfinding in sector 3

    When you try to clear sector3 the 3 most left camps, including the leader, can not be reached without getting intercepted.The medium camp from...

    Started by Nukar, 12.07.12 10:38
    2 Pages •
    1 2
    • Replies: 17
    • Views: 73,590
    trimy
    11.11.12 19:54 Go to last post

  13. Question Space !

    http://img571.imageshack.us/img571/9093/gdfgdfgc.png -------------- I have won 2 sectors ,and on it i can't build anything please help me ASAP . ....

    Started by R4NG3R, 11.11.12 13:07
    • Replies: 2
    • Views: 4,526
    R4NG3R
    11.11.12 14:32 Go to last post

  14. adventures

    It would be nice if adventures stack up like ressources and u could sell em like ressources , in bulk:cool

    Started by Bibaek, 10.11.12 10:39
    • Replies: 3
    • Views: 3,087
    King-Fero
    10.11.12 20:56 Go to last post

  15. Problem with trade; outlaws adventure

    I am trying to set up a trade in the trade window; selling my "stealing from the rich" and buying outlaws. The only problem is that I can't set the...

    Started by Isambard, 10.11.12 11:09
    • Replies: 2
    • Views: 5,429
    Isambard
    10.11.12 17:58 Go to last post

  16. buff bug on friends buliding

    Hi! In the game I got a trick and treats quest.: produce 2 darknesses and buff at least 2 friends buildings with the darkness. I did both,...

    Started by Jack77, 10.11.12 11:08
    • Replies: 1
    • Views: 8,353
    Nogbad
    10.11.12 17:16 Go to last post

  17. unable to retreat a general after interception

    I have earlier with success send a general for a 'planned interception' After the interception being able to retreat the general before he entered...

    Started by kke2100, 10.11.12 15:27
    • Replies: 1
    • Views: 30,886
    Nogbad
    10.11.12 17:02 Go to last post

  18. Server is slow / laggy

    Since the update to the new trade system, the server is very slow and laggy. When i play adventures with blocks, the general leaves the garrison...

    Started by Orca45, 21.10.12 09:23
    2 Pages •
    1 2
    • Replies: 14
    • Views: 88,093
    Nihilista
    10.11.12 12:47 Go to last post

  19. Change account bug

    I wanna change my real account from facebook log in with a normal account (blue byte) And first time I logged on test server to see if works After...

    Started by FallenMoon, 09.11.12 20:20
    • Replies: 1
    • Views: 3,615
    Nogbad2
    09.11.12 21:57 Go to last post

  20. no sound

    i have no sound at all in the game-no sound of building falling sown no buffing noise no birds and everything is on

    Started by silverfox532, 09.11.12 01:57
    • Replies: 3
    • Views: 20,337
    Sinister-King
    09.11.12 14:07 Go to last post
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