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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,940
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,179
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,402
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,465
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,779
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,071
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Barracks/Provision house production bug

    This has happened numerous times to me. Sometimes when I try to make/recruit stuff from the barracks or provision house, the hourglass will appear...

    Started by Herr_Pannenkoek, 13.11.12 19:01
    • Replies: 0
    • Views: 11,041
    Herr_Pannenkoek
    13.11.12 19:01 Go to last post

  2. Gem reward at level 33 not received

    I leveled to 33 yesterday, but have as of yet not received the 170 gems I was supposed to get. I did claim the reward and the quest has disappeared...

    Started by Orfantal, 12.11.12 06:55
    • Replies: 2
    • Views: 3,086
    Orfantal
    12.11.12 10:16 Go to last post

  3. Wink Dragon Rose Guild Quest

    Dragon Rose quest was completed by my guild but no reward....it says its finished but only option is close...please help:(

    Started by Warlock_Hunter, 12.11.12 09:49
    • Replies: 0
    • Views: 3,297
    Warlock_Hunter
    12.11.12 09:49 Go to last post

  4. Game loading stucks on the Tip Of The Day -screen

    Hi, When I try to play Settlers Online, the game stucks on the Tip Of The Day -screen and nothing happens. Br, Jukka

    Started by Jugi, 12.11.12 07:34
    • Replies: 0
    • Views: 63,653
    Jugi
    12.11.12 07:34 Go to last post

  5. White page on login

    The last few days we've been unable to login to TSO. (We are me, the two kids and the wife, all on seperate computers). When pressing the big blue...

    Started by BlackChart, 10.11.12 09:58
    • Replies: 4
    • Views: 7,165
    Nogbad
    12.11.12 03:13 Go to last post

  6. Pathfinding in sector 3

    When you try to clear sector3 the 3 most left camps, including the leader, can not be reached without getting intercepted.The medium camp from...

    Started by Nukar, 12.07.12 10:38
    2 Pages •
    1 2
    • Replies: 17
    • Views: 73,850
    trimy
    11.11.12 19:54 Go to last post

  7. Question Space !

    http://img571.imageshack.us/img571/9093/gdfgdfgc.png -------------- I have won 2 sectors ,and on it i can't build anything please help me ASAP . ....

    Started by R4NG3R, 11.11.12 13:07
    • Replies: 2
    • Views: 4,599
    R4NG3R
    11.11.12 14:32 Go to last post

  8. adventures

    It would be nice if adventures stack up like ressources and u could sell em like ressources , in bulk:cool

    Started by Bibaek, 10.11.12 10:39
    • Replies: 3
    • Views: 3,145
    King-Fero
    10.11.12 20:56 Go to last post

  9. Problem with trade; outlaws adventure

    I am trying to set up a trade in the trade window; selling my "stealing from the rich" and buying outlaws. The only problem is that I can't set the...

    Started by Isambard, 10.11.12 11:09
    • Replies: 2
    • Views: 5,482
    Isambard
    10.11.12 17:58 Go to last post

  10. buff bug on friends buliding

    Hi! In the game I got a trick and treats quest.: produce 2 darknesses and buff at least 2 friends buildings with the darkness. I did both,...

    Started by Jack77, 10.11.12 11:08
    • Replies: 1
    • Views: 10,653
    Nogbad
    10.11.12 17:16 Go to last post

  11. unable to retreat a general after interception

    I have earlier with success send a general for a 'planned interception' After the interception being able to retreat the general before he entered...

    Started by kke2100, 10.11.12 15:27
    • Replies: 1
    • Views: 30,992
    Nogbad
    10.11.12 17:02 Go to last post

  12. Server is slow / laggy

    Since the update to the new trade system, the server is very slow and laggy. When i play adventures with blocks, the general leaves the garrison...

    Started by Orca45, 21.10.12 09:23
    2 Pages •
    1 2
    • Replies: 14
    • Views: 88,886
    Nihilista
    10.11.12 12:47 Go to last post

  13. Change account bug

    I wanna change my real account from facebook log in with a normal account (blue byte) And first time I logged on test server to see if works After...

    Started by FallenMoon, 09.11.12 20:20
    • Replies: 1
    • Views: 3,661
    Nogbad2
    09.11.12 21:57 Go to last post

  14. no sound

    i have no sound at all in the game-no sound of building falling sown no buffing noise no birds and everything is on

    Started by silverfox532, 09.11.12 01:57
    • Replies: 3
    • Views: 20,576
    Sinister-King
    09.11.12 14:07 Go to last post

  15. Zoom and scroll the page

    Zooming with the mouse or scroll the page does not work. Or works, but does not stop the function. Stops when you switch tabs.

    Started by D-moon, 01.11.12 19:31
    • Replies: 2
    • Views: 6,959
    Nogbad
    08.11.12 19:09 Go to last post

  16. How to write a loop and prove 45 is 44.

    Congratulations: The last production cycle of the pumpkin fields yields nothing. Verified on all types now. Compensation?

    Started by aklbr, 06.11.12 23:23
    bugs, event
    • Replies: 2
    • Views: 13,630
    Nogbad
    07.11.12 20:41 Go to last post

  17. Angry What you see - and what you get part 2

    I've borrowed the title from a previous post as I have had the same problem that ksinori posted about (I hope you don't mind ksinori). I even have...

    Started by PenguinStare, 04.11.12 19:40
    blocks, general, lag, retreat, support
    • Replies: 7
    • Views: 41,267
    BB_Dantesama
    07.11.12 09:41 Go to last post

  18. Login without FB

    Hi, I am using Facebook to login, is there a way to change that? On some locations I cant use Facebook and therefore I cant login to Settlers.

    Started by chase979, 06.11.12 23:48
    • Replies: 0
    • Views: 5,505
    chase979
    06.11.12 23:48 Go to last post

  19. Missing pumpkins

    Hello, yesterday I wanted to trade my pumpkins for a special building. I placed 500 pumpkins for a watermill, and when I got back home the trade...

    Started by zer0day, 06.11.12 06:39
    • Replies: 4
    • Views: 8,563
    Nogbad
    06.11.12 21:14 Go to last post

  20. Leader camp sector 8

    I have sent 6 waves of solders, 200 each. First 2 according to combat guide but the rest of different kind. Is there a bug in there. This is...

    Started by Sigurvegari, 06.11.12 18:42
    • Replies: 0
    • Views: 12,855
    Sigurvegari
    06.11.12 18:42 Go to last post
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