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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,650
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,429
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,386,248
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,599
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,096
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,637
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. I find that I cannot post offers to buy gold refills in trade

    You can buy Gold refill but you have no option to ask for it in trade ??

    Started by Spart1258, 12.10.12 06:18
    • Replies: 0
    • Views: 6,581
    Spart1258
    12.10.12 06:18 Go to last post

  2. Guild quest s-r-b

    23 ppl is finish GQ, what a problem ? No reward ???? Fix that, thank you.

    Started by bradanov77, 11.10.12 14:55
    1 Attachment(s)
    • Replies: 0
    • Views: 1,341
    bradanov77
    11.10.12 14:55 Go to last post

  3. Guild quest bugged

    Hello to administration stuff. I wanted to report this bug about guild quest with a name: RAIN OF GOLD. All required players did the quest, and the...

    Started by KungFU-Panda, 11.10.12 12:33
    • Replies: 0
    • Views: 7,074
    KungFU-Panda
    11.10.12 12:33 Go to last post

  4. Tade tab,ore window is gone mising

    Mine trade tab is gone,not exsist enimore!?please help!!!!

    Started by KIRHNER, 11.10.12 09:53
    • Replies: 2
    • Views: 3,453
    BB_Dantesama
    11.10.12 10:00 Go to last post

  5. BUG REPORT: Adventure times up with time in the clock

    I was doing the Island of the Pirates adventure. I had just ordered two generals to attack the last bandit camp, when suddenly a pop up showed and...

    Started by PuuperttiRuma, 08.10.12 19:16
    • Replies: 3
    • Views: 8,785
    Dihy
    11.10.12 05:17 Go to last post

  6. Unhappy only whisper and news tab

    logged in a few times but no chat tabs of any kind , yeah its awefully lonely here :(

    Started by FredFlintstone, 10.10.12 18:07
    • Replies: 1
    • Views: 8,358
    Sinister-King
    10.10.12 18:39 Go to last post

  7. Clocks

    As different regions change their clocks back after the Daylight savings time ends on different dates, there will be a discrepancy between for...

    Started by Nogbad, 09.10.12 18:38
    • Replies: 1
    • Views: 7,165
    Dilbe
    10.10.12 09:43 Go to last post

  8. support??

    how about the support? I send multiple emails because I have not played the whole weekend because off an error on traitor island, but they are...

    Started by spider1308, 08.10.12 10:16
    • Replies: 1
    • Views: 3,823
    Killste
    08.10.12 12:32 Go to last post

  9. My General is MIA

    Hello, I sent my general to an adventure then back and he disappeared. I can't see him in any star menu or island or at all. I noticed in help...

    Started by Makedon, 05.10.12 10:14
    • Replies: 6
    • Views: 31,391
    BB_Dantesama
    08.10.12 09:21 Go to last post

  10. generals gone

    generals still gone.... please resolve this problem because I can't play the game now. thank you

    Started by spider1308, 06.10.12 10:46
    • Replies: 1
    • Views: 6,239
    BB_Dantesama
    08.10.12 09:15 Go to last post

  11. Adventure Invite 8 hour timer not reseting

    my friend let his invite time out, he asked me to resend it, the game still thinks the invite is active so wont let me resend it yet its cleared on...

    Started by Tarthaliondor, 21.01.12 07:32
    2 Pages •
    1 2
    • Replies: 15
    • Views: 33,193
    BB_Dantesama
    08.10.12 08:54 Go to last post

  12. Marble deposit not discovered

    Hi, Some of my potential marble deposits won't be discovered. Especially the one furthest out in the southeast corner has been absent for since...

    Started by Eilenberg, 07.10.12 08:34
    • Replies: 2
    • Views: 12,999
    Eilenberg
    08.10.12 06:28 Go to last post

  13. Hardwood didn't appear

    Hi, just fought a camp and got mail for 200 hardwood, so I clicked the star and dragged it to mayor house, but it did not credit my balance the 200...

    Started by Old__Boy, 07.10.12 00:40
    • Replies: 0
    • Views: 3,051
    Old__Boy
    07.10.12 00:40 Go to last post

  14. Wrong amount of pine wood production shown on economy planner

    Hey guys recently I've noticed that my economy planner shows that the production of my pine wood is +1k yes I'm losing resources instead of...

    Started by Yperellanios, 06.10.12 21:22
    • Replies: 2
    • Views: 20,185
    Nuttymut
    06.10.12 21:53 Go to last post

  15. Economy overview - Water, detailed view.

    This may or may not be a bug... on the economy overview for water the water mill appears under the consumption column as well as the production...

    Started by BlackCastle, 06.10.12 16:14
    consumption, economy overview, water, water mill
    • Replies: 0
    • Views: 6,551
    BlackCastle
    06.10.12 16:14 Go to last post

  16. The 80 10 10 rule

    In life 80% of people keep quiet about issues. 10% will agree with the issues. 10% will not. I have called in to the forum simply to confirm...

    Started by Nuttymut, 06.10.12 11:15
    • Replies: 0
    • Views: 14,113
    Nuttymut
    06.10.12 11:15 Go to last post

  17. Unhappy Bug! Whole Guild cannot finish Guild Quest!

    Our present Guild Quest is actually fulfilled but in the end we cannot finish it, so we will never be able to get to the next Guild Quest. What can...

    Started by speety74, 05.10.12 19:25
    • Replies: 3
    • Views: 7,549
    speety74
    06.10.12 11:03 Go to last post

  18. cant see my guild members if they are online

    and it was working fine till 2 weeks ago

    Started by mrsupizdomaterno, 02.10.12 10:06
    • Replies: 4
    • Views: 11,879
    Sniped
    06.10.12 00:47 Go to last post

  19. Exclamation Text thing

    So when you build max building and if you have time to try to build one more before last is noted you get a alert box whit unknown thing inside...

    Started by Swordsteel, 05.10.12 21:26
    missing text
    • Replies: 0
    • Views: 1,846
    Swordsteel
    05.10.12 21:26 Go to last post

  20. Not Received Adventures

    Dear friends, I have sent two Dark Priests adventures to user [GrBr] scrolok ([23:01, Greece time zone] System: A trade offer has been sent.)....

    Started by MagnusE, 05.10.12 20:16
    1 Attachment(s)
    • Replies: 1
    • Views: 3,993
    MagnusE
    05.10.12 20:46 Go to last post
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