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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,373
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,366
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,780
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,734
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Thumbs down Gems Bug

    I just paid for 1400 gems, via Paypal, and they haven't shown up in my account. What's the deal? I need them now, for an adventure. Follows...

    Started by Ginlock, 02.11.12 21:07
    • Replies: 1
    • Views: 4,931
    02.11.12 21:12 Go to last post
  2. Can't build copper mine or wheatfield

    As of this morning neither of these will build. I order them, and the place appears on the ground, the building licence count diminishes and the...

    Started by SkinFlynt, 02.11.12 07:21
    • Replies: 1
    • Views: 15,735
    02.11.12 11:05 Go to last post
  3. Flowerbed bug

    I've placed a few flowerbeds and when you click on them you can move them a little bit. After this is done and you press "OK" to save it it goes back...

    Started by AmnesiaX, 01.11.12 15:01
    • Replies: 2
    • Views: 17,385
    02.11.12 09:10 Go to last post
  4. Angry loading problem

    hi i`m having loading problems like many others... tried what not solutions like clearing cache cookies history updated flash tried all 3 browser IE...

    Started by Happy_Santosh, 01.11.12 22:04
    • Replies: 0
    • Views: 6,770
    01.11.12 22:04 Go to last post
  5. Problem loading Witch of the Swamp island

    I have been trying to visit the Witch of the Swamp Island since starting the adventure an hour and 20 mins ago. The screen splits and doesn't load...

    Started by Urkle, 01.11.12 20:17
    • Replies: 0
    • Views: 6,703
    01.11.12 20:17 Go to last post
  6. bug on nords

    hi all since when does a leader camp have a agro around them i just lost 200 cav on nords trying to attack the camp to the left if they have...

    Started by lord_set, 26.10.12 13:24
    2 Pages
    1 2
    • Replies: 11
    • Views: 17,724
    01.11.12 17:04 Go to last post
  7. Double charged

    I bought gems today, had some problems trying to do so. It is also first time i have bought gems. The problem being is that i have accidently bought...

    Started by Au55ie333, 01.11.12 06:18
    • Replies: 1
    • Views: 5,286
    01.11.12 08:39 Go to last post
  8. No upgrade after taking out

    Hi i was playing today and killed a bandit hut, but didn't get the upgrade, its was around the time the servers went down. after i built my army up i...

    Started by cripster56, 31.10.12 11:15
    • Replies: 1
    • Views: 5,571
    31.10.12 22:41 Go to last post
  9. Talking gems

    hiya all right was wondering if some one could help me out here well, me and my partner play this game and decided to treat our selfs tonight...

    Started by haylez, 31.10.12 20:09
    • Replies: 2
    • Views: 2,435
    31.10.12 21:30 Go to last post
  10. Question Forum-GuildGroup Admin rights

    I made a guildgroup within the TSO forum and was wondering if i can give someone else adminright for it also? I looked arround but couldnt find any...

    Started by Ridder_Simon, 25.10.12 12:39
    • Replies: 1
    • Views: 7,119
    31.10.12 17:31 Go to last post
  11. Lag or something else

    I started horseback adventure and sent my 3 generals there. (1 battle hardened and 2 normal ) Battle hardened unloaded troops and was sent back to...

    Started by jerze, 31.10.12 16:38
    • Replies: 0
    • Views: 5,456
    31.10.12 16:38 Go to last post
  12. units disapear - bug?

    Hi, This happened to me recently. Ive sent general with 191C, 8R and 1S to Dark Priests adventure. After first attack with losses 4R ive sent...

    Started by skumbaginf, 31.10.12 02:15
    • Replies: 0
    • Views: 5,724
    31.10.12 02:15 Go to last post
  13. Most annoying thing? Wrong building count.

    I've noticed time and time again that the building counts get in the way of things: The counter on the top bar often displays the wrong number. ...

    Started by Nineworlds, 21.03.12 13:59
    bug, bugs, building license
    • Replies: 4
    • Views: 49,381
    30.10.12 17:16 Go to last post
  14. Daily quest doesn't end

    Unable to complete daily quest "The exhibition" (lvl17) - make 50 tools & 10 hardwood planks available. Green bars are 50/50 and 10/10 (already have...

    Started by Sarviktaat, 29.10.12 19:54
    • Replies: 3
    • Views: 3,288
    30.10.12 09:36 Go to last post
  15. Facebook migration Bug is now FIXED!

    Hello all, We are very happy to announce that the Facebook/Uplay bug has finally been fixed. You can now safely migrate your account from...

    Started by BB_Dantesama, 11.10.12 10:46
    • Replies: 3
    • Views: 28,792
    30.10.12 09:33 Go to last post
  16. Players outside europe can join european servers?

    A friend of mine tries to join Newfounderlands from Phillipines and gets an error.Is that bcz of region or irrelevant?What to do?

    Started by MakisKamakidis, 29.10.12 22:23
    • Replies: 0
    • Views: 6,756
    29.10.12 22:23 Go to last post
  17. New event, more problems: production cycle reset

    I have started the pumpkin fields 11 days ago: 33 production cycles for the small ones, 66 for the common ones. Actual production cycles executed:...

    Started by aklbr, 29.10.12 06:26
    bugs, event
    • Replies: 0
    • Views: 19,255
    29.10.12 06:26 Go to last post
  18. Trade bug

    Trade have more bugs but one bug is irritating when a click "x" on to "free" slot some other slot go cancel, this happened 4-5 times now. I lost gc...

    Started by Qrok, 28.10.12 15:36
    trade bug
    • Replies: 0
    • Views: 2,210
    28.10.12 15:36 Go to last post
  19. Production slows when not logged in - Coinage

    Just noticed an odd bug. I had been logging out and in when I needed to do something to save on my computer system resources rather than staying...

    Started by PaulLaker1981, 27.10.12 16:39
    • Replies: 0
    • Views: 15,110
    27.10.12 16:39 Go to last post
  20. in game issues

    for a few weeks now i have bin having a few problems with the game itself, all of which is frustrating and annoying me tbh... I hope someone can help...

    Started by Lukas201191, 25.10.12 10:12
    • Replies: 1
    • Views: 13,427
    27.10.12 10:58 Go to last post

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