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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,369
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,361
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,365
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,751
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,715
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. guild quests

    im the leader of verb a guild ingame the guild quests i cancelled have not been removbed from the guildies quest log they are backlogged and also...

    Started by verb, 19.10.12 09:21
    • Replies: 5
    • Views: 14,439
    26.10.12 13:08 Go to last post
  2. Post I can`t login to my island ?

    Is there a known problem now, since i can`t get online ? Have been trying for a few hours, i think around 4, and still the same problem.. Have...

    Started by Gunhof, 25.10.12 18:56
    • Replies: 5
    • Views: 4,880
    25.10.12 20:55 Go to last post
  3. I've lost 2 garrisons and their generals...

    I haven't been playing for some weeks and then returned today - only to discover that 2 of my generals and their garrisons are gone. I had 3 of each...

    Started by boots61, 25.10.12 19:37
    • Replies: 2
    • Views: 17,628
    25.10.12 20:48 Go to last post
  4. Strange Declined Trades

    Have sent a mail to support regarding this but wondered if anyone else had a weird declined trade in the last 24 hours? I had a declined trade...

    Started by LadyNipa, 25.10.12 09:10
    • Replies: 2
    • Views: 7,962
    25.10.12 20:31 Go to last post
  5. Can't change password!

    HELP, I can't change my password...And I really need to change it like 5 minutes ago. "My Profile" doesn't do anything or load anything for me to...

    Started by Shroomstep, 25.10.12 04:12
    • Replies: 1
    • Views: 9,161
    25.10.12 09:06 Go to last post
  6. Exclamation Minor bug: Adventure timer

    I was a bit surprised to see that this morning I have more than 3 days left to complete traitors which I started yesterday... Is this a bug, or has...

    Started by MikkelRo, 25.10.12 05:40
    • Replies: 0
    • Views: 6,417
    25.10.12 05:40 Go to last post
  7. Angry please fix this i cant play the game

    2 days ago i started witch of the swamp sent 3 gens did 6 camps then all of a suden when i tried to visit the adventure i got kicked out of the...

    Started by Hunky999, 24.10.12 21:08
    • Replies: 0
    • Views: 25,062
    24.10.12 21:08 Go to last post
  8. trade system needs fine tuning

    The trade system is getting on my nerves. -Every time you do something it goes back to all trades on which means you have to untick all the boxes...

    Started by BBOMBOOM, 24.10.12 09:35
    • Replies: 0
    • Views: 2,043
    24.10.12 09:35 Go to last post
  9. Problem with rewards

    No rewards for guild quest The war above the river

    Started by skorpion1711, 24.10.12 05:07
    • Replies: 0
    • Views: 6,129
    24.10.12 05:07 Go to last post
  10. Bugs involving some kind of lag ?

    Ok,i just sent a mail to support since this is now too much ! 1.What happened today to me : Was doing a BK,cleared a camp,moved general,general...

    Started by Eliseu, 13.09.12 17:59
    • Replies: 6
    • Views: 29,699
    23.10.12 22:23 Go to last post
  11. Bug with quest

    guild quest. have to find a new marble deposit yet i have discovered every deposit on the island and it wont allow me to complete that section of the...

    Started by Cabbage, 18.10.12 20:33
    • Replies: 2
    • Views: 4,225
    23.10.12 21:18 Go to last post
  12. Moved building wont move

    I moved a Mill earlier that didn't move. It's possible that I didn't have the resources at the time but I thought I had. Either way the mill didn't...

    Started by Nosemaj, 23.10.12 19:41
    • Replies: 0
    • Views: 6,562
    23.10.12 19:41 Go to last post
  13. Unhappy Restricted trade

    This is a weird one. Since the introduction of the new trade system, I can only ever use 1 free trade slot. I cannot access the other 3. When I'm...

    Started by Nogbad, 22.10.12 00:26
    • Replies: 1
    • Views: 9,919
    23.10.12 18:47 Go to last post
  14. bug buff

    sono alcuni giorni che faccio i buff alle strutture e mi scala i buff dal menu star ma non me li da sui campi , la cosa non succede spesso, ma...

    Started by pirla, 23.10.12 12:17
    • Replies: 1
    • Views: 4,600
    23.10.12 12:59 Go to last post
  15. New event, new problems

    I paired with a long time friend to exchange darkness buffs. Her tricks quest finished, mine did not. Re-logging after clearing caches did not...

    Started by aklbr, 18.10.12 13:37
    2 Pages
    1 2
    • Replies: 10
    • Views: 20,171
    22.10.12 11:19 Go to last post
  16. bug in shop

    under the black market tab in the shop there is a resouce box but its name is undefined text

    Started by lord_set, 21.10.12 16:31
    • Replies: 0
    • Views: 5,816
    21.10.12 16:31 Go to last post
  17. The exhibition quest bug

    Hey, I can`t claim reward, there is no button, although it shows i have done both tasks.

    Started by RommY1337, 20.10.12 15:42
    • Replies: 2
    • Views: 2,161
    21.10.12 14:22 Go to last post
  18. Suddenly so many things wrong.

    After 2 days of being unable to log in (lost my accumulative bonusses as a result) many things seem not to work for me now that worked fine before. ...

    Started by Jovian69, 21.10.12 12:22
    • Replies: 4
    • Views: 5,279
    21.10.12 13:01 Go to last post
  19. Trade

    I sold 300 pumpkins for wattermill and so far have not received! The pumpkins are gone and the wattermill not appeared! ja I contacted support and so...

    Started by Fa89, 21.10.12 11:53
    • Replies: 0
    • Views: 1,697
    21.10.12 11:53 Go to last post
  20. cant buy explorer

    i just got the money for my fourth explorer, 1600 gc. and i go to tavern, but there isnt any prize there no moore and i just cant buy one. the other...

    Started by Pazo, 21.10.12 05:37
    • Replies: 1
    • Views: 21,129
    21.10.12 09:26 Go to last post

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