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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 153
    • Views: 3,381
    Lobodlak
    Today 07:01 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. I can't found guild

    Hi! I built guild house and after that I moved in other place on island. Now I want found my own guild but the program can't find my guild house....

    Started by JessieSun, 05.11.12 12:41
    2 Attachment(s)
    • Replies: 5
    • Views: 5,593
    Nogbad
    05.11.12 22:49 Go to last post

  2. Guild quest

    Wating quest The mirror pounds 1/15 guild members The clearest reflection Make 3000 marble avalable from your storage. Revards 10 coins ...

    Started by eckhausen, 02.11.12 20:04
    • Replies: 2
    • Views: 9,102
    eckhausen
    04.11.12 13:33 Go to last post

  3. Number of members in guild counting wrong

    Hi. We are Settlers Elite on northisle. We have a limit of 100 members. The counter say we are 100 now and cant recruit anymore, but when i count us...

    Started by Wendelbo, 04.11.12 10:31
    • Replies: 0
    • Views: 10,927
    Wendelbo
    04.11.12 10:31 Go to last post

  4. Login problems

    Hello! This morning i can't log in properly into Settlers. It doesn't load 100%. Browser is Chrome. Here's the SS

    Started by KillerLoop, 22.10.12 08:15
    1 Attachment(s)
    • Replies: 4
    • Views: 14,421
    Tom_Be
    04.11.12 07:34 Go to last post

  5. Not able to sell adventure

    I'm trying to sell the adventure 'Old Friends', but i can't find it in the list of adventures i have, when selecting my side of the sale. It shows...

    Started by MClovis, 03.11.12 14:53
    adventure, bug, old friends, trade
    • Replies: 1
    • Views: 32,490
    EternalPink
    03.11.12 14:55 Go to last post

  6. Sandycove not available

    Am unable to log into settlers in fact the page will not come up at all tried different servers and different computers anyone else having this...

    Started by Thrice3, 02.11.12 23:03
    • Replies: 8
    • Views: 30,174
    ROLANDHOLLANDER
    03.11.12 07:40 Go to last post

  7. Servers gone missing?

    Anyone else tried to access the German or Testing servers recently? They're both coming up as "page not found". Update, they seem to be attempting...

    Started by MuffinMule, 02.11.12 22:11
    • Replies: 0
    • Views: 5,472
    MuffinMule
    02.11.12 22:11 Go to last post

  8. Thumbs down Gems Bug

    I just paid for 1400 gems, via Paypal, and they haven't shown up in my account. What's the deal? I need them now, for an adventure. Follows...

    Started by Ginlock, 02.11.12 21:07
    • Replies: 1
    • Views: 5,233
    Ginlock
    02.11.12 21:12 Go to last post

  9. Can't build copper mine or wheatfield

    As of this morning neither of these will build. I order them, and the place appears on the ground, the building licence count diminishes and the...

    Started by SkinFlynt, 02.11.12 07:21
    • Replies: 1
    • Views: 15,830
    SkinFlynt
    02.11.12 11:05 Go to last post

  10. Flowerbed bug

    I've placed a few flowerbeds and when you click on them you can move them a little bit. After this is done and you press "OK" to save it it goes back...

    Started by AmnesiaX, 01.11.12 15:01
    • Replies: 2
    • Views: 17,569
    AmnesiaX
    02.11.12 09:10 Go to last post

  11. Angry loading problem

    hi i`m having loading problems like many others... tried what not solutions like clearing cache cookies history updated flash tried all 3 browser IE...

    Started by Happy_Santosh, 01.11.12 22:04
    • Replies: 0
    • Views: 6,825
    Happy_Santosh
    01.11.12 22:04 Go to last post

  12. Problem loading Witch of the Swamp island

    I have been trying to visit the Witch of the Swamp Island since starting the adventure an hour and 20 mins ago. The screen splits and doesn't load...

    Started by Urkle, 01.11.12 20:17
    • Replies: 0
    • Views: 6,735
    Urkle
    01.11.12 20:17 Go to last post

  13. bug on nords

    hi all since when does a leader camp have a agro around them i just lost 200 cav on nords trying to attack the camp to the left if they have...

    Started by lord_set, 26.10.12 14:24
    2 Pages •
    1 2
    • Replies: 11
    • Views: 17,927
    Sniped
    01.11.12 17:04 Go to last post

  14. Double charged

    I bought gems today, had some problems trying to do so. It is also first time i have bought gems. The problem being is that i have accidently bought...

    Started by Au55ie333, 01.11.12 06:18
    • Replies: 1
    • Views: 5,392
    PennyUK
    01.11.12 08:39 Go to last post

  15. No upgrade after taking out

    Hi i was playing today and killed a bandit hut, but didn't get the upgrade, its was around the time the servers went down. after i built my army up i...

    Started by cripster56, 31.10.12 11:15
    • Replies: 1
    • Views: 5,872
    cripster56
    31.10.12 22:41 Go to last post

  16. Talking gems

    hiya all right was wondering if some one could help me out here well, me and my partner play this game and decided to treat our selfs tonight...

    Started by haylez, 31.10.12 20:09
    • Replies: 2
    • Views: 2,507
    haylez
    31.10.12 21:30 Go to last post

  17. Question Forum-GuildGroup Admin rights

    I made a guildgroup within the TSO forum and was wondering if i can give someone else adminright for it also? I looked arround but couldnt find any...

    Started by Ridder_Simon, 25.10.12 13:39
    • Replies: 1
    • Views: 7,158
    Ridder_Simon
    31.10.12 17:31 Go to last post

  18. Lag or something else

    I started horseback adventure and sent my 3 generals there. (1 battle hardened and 2 normal ) Battle hardened unloaded troops and was sent back to...

    Started by jerze, 31.10.12 16:38
    • Replies: 0
    • Views: 5,489
    jerze
    31.10.12 16:38 Go to last post

  19. units disapear - bug?

    Hi, This happened to me recently. Ive sent general with 191C, 8R and 1S to Dark Priests adventure. After first attack with losses 4R ive sent...

    Started by skumbaginf, 31.10.12 02:15
    • Replies: 0
    • Views: 5,778
    skumbaginf
    31.10.12 02:15 Go to last post

  20. Most annoying thing? Wrong building count.

    I've noticed time and time again that the building counts get in the way of things: The counter on the top bar often displays the wrong number. ...

    Started by Nineworlds, 21.03.12 13:59
    bug, bugs, building license
    • Replies: 4
    • Views: 49,600
    Dilbe
    30.10.12 17:16 Go to last post
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