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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,448
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,370
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,422
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,117
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,929
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,359
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. woodcutter gone missing?

    I've been having the issue since the update that I cannot see nor put down new wood cutters. I can still select them but they're visually gone.

    Started by AriElizabeth, 21.10.12 03:28
    • Replies: 0
    • Views: 8,281
    AriElizabeth
    21.10.12 03:28 Go to last post

  2. Exclamation Loading screen problem/game wont load

    Hi, I cannot get into the game since last night. The loading screen comes up, gets 3/4 way there then stops. I have cleared cache, cookies etc with...

    Started by Reddragonz, 20.10.12 16:48
    • Replies: 3
    • Views: 126,618
    Nogbad
    20.10.12 23:56 Go to last post

  3. Looking for BB_Ravel

    hello,i was told by technical suport to look up for BB_Ravel for my chat issues.i am acussed of advertising a 3rd party software,but i never done...

    Started by AbionicPig, 19.10.12 06:42
    • Replies: 8
    • Views: 5,109
    Figrin
    20.10.12 20:58 Go to last post

  4. I cannot login and make upplay account

    I cannot login and make upplay account. Theres no way i cant check and accept terms... Please help

    Started by Bata, 02.10.12 19:11
    2 Pages •
    1 2
    • Replies: 11
    • Views: 65,321
    antwhite
    20.10.12 19:09 Go to last post

  5. Exclamation Trees that cant be cut down

    I had the map naked several times, but those trees were still there.

    Started by TermoNuclear, 23.08.12 18:52
    • Replies: 4
    • Views: 25,556
    Nogbad
    20.10.12 17:36 Go to last post

  6. Problem logging in

    I have been playing for nearly a year now and have been logging via the facebook login option. I received an email telling me that I could transfer...

    Started by Fangy, 21.09.12 10:47
    • Replies: 7
    • Views: 81,472
    Nogbad
    19.10.12 15:43 Go to last post

  7. My 3x Small Pumpkin Fields seems to be frozen.

    Hi TSO! As the topic says, my 3x "Small Pumpkin Fields" doesn't work. They been running for an hour or so and they still are frozen at "8 hour till...

    Started by Nihilista, 18.10.12 15:07
    • Replies: 5
    • Views: 68,314
    Kavoan
    19.10.12 11:07 Go to last post

  8. Angry closing threads on players locked out???

    why is every thread on this subject being closed?? , mods close a thread then reccomend we open another on same subject? is this to throw everyone...

    Started by freewheelin, 18.10.12 08:13
    • Replies: 3
    • Views: 4,643
    Mortallicus
    19.10.12 10:49 Go to last post

  9. motherly love and old friends

    since the new trade system came in these adventures have been untradeable , i would like to know if ML'S and OF'S are non-tradeable by mistake or...

    Started by SCALE0, 19.10.12 06:09
    • Replies: 0
    • Views: 8,254
    SCALE0
    19.10.12 06:09 Go to last post

  10. noble pumpkin sematary

    i buy 3 noble pumpkin cemetary, than i deploy it. but i want to move it to other location, so i destroy it. but i cant find it in my star menu, and...

    Started by Bundar, 19.10.12 03:29
    • Replies: 1
    • Views: 20,695
    Sinister-King
    19.10.12 06:01 Go to last post

  11. Angry Small Pumpkin patches timers not moving.

    Can you rebuild these? Iv had this bug with other buildings, and rebuilding fixes, but id rather not loose all those pumpkins if you cant...

    Started by LordGreyBush, 18.10.12 20:06
    halloween, new patch, pumpkins
    • Replies: 2
    • Views: 6,065
    LordGreyBush
    18.10.12 21:13 Go to last post

  12. new trade tab - sorting by product bug

    When im in the new trade system First im i refresh it works fine, Sorted the list, lots of bear started with. And all the trade pages are good ...

    Started by Prince, 11.10.12 07:29
    2 Pages •
    1 2
    • Replies: 14
    • Views: 50,125
    Mikelangelo
    18.10.12 20:54 Go to last post

  13. Minor Text Error (Halloween buff)

    I know this is only minor, however.. it is possible that someone, somewhere might not understand the following: Buff: Mr. Meyers Cost: 20...

    Started by Elements, 18.10.12 19:14
    • Replies: 0
    • Views: 6,953
    Elements
    18.10.12 19:14 Go to last post

  14. Bug, pumpkin semetary

    This should be impossible. A basket buff lasts 6 hours, a common field takes 4 hours to harvest a pumpkin. The buff is almost finished, but still no...

    Started by LewZ0r, 18.10.12 14:39
    • Replies: 1
    • Views: 9,419
    aklbr
    18.10.12 15:18 Go to last post

  15. Problem with trade in TO after the begining of the event

    Hello I sold pumpkins for watermill in TO ... why i can't find watermill in my star menu? Please help me

    Started by Jadoji, 18.10.12 11:57
    1 Attachment(s)
    • Replies: 0
    • Views: 4,738
    Jadoji
    18.10.12 11:57 Go to last post

  16. Angry General gone during attack on camp.

    So after maintiance ive started BK adventure. As usually sent 2blocking generals on 2camps and other 2gens on leader camp. 1st gen-blocking one...

    Started by Wizzbane, 18.10.12 10:49
    • Replies: 0
    • Views: 16,935
    Wizzbane
    18.10.12 10:49 Go to last post

  17. cant login again

    is there another update or fix going on as i cant login again

    Started by philipdk, 18.10.12 01:05
    2 Pages •
    1 2
    • Replies: 17
    • Views: 47,765
    BB_Dantesama
    18.10.12 10:33 Go to last post

  18. Pumpkin-fields not appear in Star-Menu

    I bought 3 pumpkin fields. It says : "New items in Star Menu", but they arent. Cant find the new pumpkin fields in StarMenu I think update went...

    Started by Orca45, 18.10.12 05:13
    • Replies: 9
    • Views: 63,871
    BB_Dantesama
    18.10.12 10:30 Go to last post

  19. Expired trades bug...

    After the DELAYED update, of course to top everything that has been going wrong a bug... I get a repetition of the same 8 massages for my 8...

    Started by Driller7, 18.10.12 05:23
    • Replies: 9
    • Views: 27,834
    BB_Dantesama
    18.10.12 10:26 Go to last post

  20. PUMPKINS Do not appear in the storage...

    I bought pumpkins with gems and they appeared in my star, but when i added them to storage they never appeared there...

    Started by Driller7, 18.10.12 05:55
    • Replies: 3
    • Views: 11,103
    Sinister-King
    18.10.12 09:37 Go to last post
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