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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,589
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,121
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,385,491
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,445
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 788,424
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,522
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No Chat Server??

    What happened? We were all chatting away happily then it started failing on us one at a time until we were reduced to mailing each other!! Fixed...

    Started by Heafrager, 26.09.12 09:25
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 41,892
    BB_Dantesama
    26.09.12 12:31 Go to last post

  2. Thumbs down Ban..inappropriate language

    Hi, i have a chat and trading ban, because i said something maybe what he didnt want to hear. But the reason, why i'm writting in here is, why i...

    Started by Dawoss, 25.09.12 20:26
    • Replies: 2
    • Views: 6,091
    MOD_Daz
    26.09.12 05:05 Go to last post

  3. Daily quest "Deer Crossing"

    The quest is asking to have at least 1 updated hunter(s), i do have 1 hunters that is level 2 and the quest is not getting completed, it is not in...

    Started by Ainte, 18.08.12 09:50
    • Replies: 9
    • Views: 15,144
    fishhorn
    25.09.12 15:04 Go to last post

  4. Too many generals

    After a friend finished an adventure for me a few days ago, while I was logged out, I came back in and i see 8 garrisons. I tried to click on some...

    Started by w192, 25.09.12 14:15
    • Replies: 0
    • Views: 14,023
    w192
    25.09.12 14:15 Go to last post

  5. Trade issue - premature deduction of goods

    Hi, when initiating a trade I noticed on the economic overview that as soon as I pressed the trade send request the goods in my warehouse was...

    Started by Zapki, 22.09.12 23:02
    • Replies: 3
    • Views: 7,469
    Dilbe
    24.09.12 12:50 Go to last post

  6. I can,t Loggon to my accaunt

    I can,t Loggon to my accaunt when i loggon its writen an error was detected on this zone. Please try again! and im trying 10 days :(

    Started by r1cco, 24.09.12 07:05
    • Replies: 0
    • Views: 3,195
    r1cco
    24.09.12 07:05 Go to last post

  7. gild quest

    I cant finish my GQ, why ?

    Started by bradanov77, 22.09.12 11:37
    2 Attachment(s)
    • Replies: 4
    • Views: 11,589
    bradanov77
    23.09.12 08:29 Go to last post

  8. turned off building coming back on(unwanted)

    ive seen a few times now that when i run out of some resource and want to turn a building off so i can gather a stack again, once i have the...

    Started by Raven_Prince, 22.09.12 14:48
    • Replies: 0
    • Views: 4,203
    Raven_Prince
    22.09.12 14:48 Go to last post

  9. Wrong indication of Army

    After putting together a full (200 head) army, and attacking a village in a new sector. The village is indicated when cursor is placed over it, as...

    Started by Coel, 21.09.12 08:44
    • Replies: 2
    • Views: 6,253
    MatatGore
    21.09.12 22:54 Go to last post

  10. Bug: double buffing

    I don't know if this bug is already known, but buffs can be used twice, once on i friends island, and once on your own... This gives a major...

    Started by MikkelRo, 19.09.12 19:41
    buffs, bugs
    • Replies: 4
    • Views: 11,480
    Qualan
    20.09.12 15:42 Go to last post

  11. major bug: zoom malfunctioning

    what is happening with the zoom in the game. if you try to zoom in it goes to full zoom and the same when you zoom out - it goes all the way. there...

    Started by Bellexia, 05.06.12 10:21
    • Replies: 7
    • Views: 49,786
    unlucky
    20.09.12 12:03 Go to last post

  12. Server error trying to visit traitors

    After a day plus of playing, the traitors adventure is no longer available, it gives be a server error and returns me to the sol home page to play...

    Started by Cygnome, 18.09.12 18:51
    • Replies: 2
    • Views: 13,395
    eIronwolf
    20.09.12 11:04 Go to last post

  13. Question problem!

    can some one help me with this? when i try to play the game it says: Connection failed We regret that the connection to the "The Settlers...

    Started by James_Blond, 20.09.12 03:48
    2 Pages •
    1 2
    • Replies: 17
    • Views: 18,284
    BB_Dantesama
    20.09.12 09:01 Go to last post

  14. why can i not build anything

    or replace used wheat fields. I ty but its not letting me, just keeps trying to add pinewood cutters....

    Started by Moppit, 20.09.12 07:43
    • Replies: 0
    • Views: 5,443
    Moppit
    20.09.12 07:43 Go to last post

  15. BUG: Quest to buff friend won't trigger from adventure

    Today I had the daily quest to buff a friend. I had checkbox-marked the quest so it was active. I then visited my adventure island to attack there....

    Started by ZkilfinG, 20.09.12 06:28
    adventure, buff, bug, quest
    • Replies: 0
    • Views: 10,827
    ZkilfinG
    20.09.12 06:28 Go to last post

  16. Question Hungarian language

    Why not Hungarian language? Why I can not write in English in the chat?

    Started by Andina, 19.09.12 10:32
    • Replies: 2
    • Views: 14,033
    Gytha_Ogg
    19.09.12 12:20 Go to last post

  17. Build problem

    Move a building from a position. Now I can't place anything there. Tried removing all the surrounding roads and everything. It happens in...

    Started by Milloflex, 19.09.12 06:18
    bug, build, problem
    • Replies: 0
    • Views: 2,891
    Milloflex
    19.09.12 06:18 Go to last post

  18. Exclamation Geologist Bug

    There is a bug with the geologist. The case is when you have a depleted mine (say, copper), but it has not been demolished yet. You send out a...

    Started by Sir_Lederhosen, 18.09.12 12:42
    • Replies: 2
    • Views: 4,517
    MrBlackwolf
    18.09.12 21:00 Go to last post

  19. Red area not disappearing when attacked

    I attacked a camp in VtV, and while it was being attacked the red area did not disappear as it normally does. Can anyone confirm why this happened?...

    Started by toyah, 18.09.12 09:05
    • Replies: 9
    • Views: 20,159
    Tage
    18.09.12 12:32 Go to last post

  20. "No chat server available"

    This is basically how my chat looks (in Opera. Current picture from Chrome is below). The reason for this is partially known. My ISP blocks...

    Started by Merxe, 15.09.12 16:24
    • Replies: 1
    • Views: 9,676
    Sherakan
    17.09.12 20:17 Go to last post
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