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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,391
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,366
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,400
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,726,006
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,885
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,318
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Update

    When will the game come back? It is now 6:35am in Serbia and it's like 5:35 in the UK :) Please for the quick response and thanks in advance :)

    Started by Filip1414, 18.10.12 04:37
    2 Pages •
    1 2
    • Replies: 19
    • Views: 36,616
    BB_Dantesama
    18.10.12 09:24 Go to last post

  2. Dark during Halloween

    I thought would play in the dark during halloween, but not here !!

    Started by Orca45, 18.10.12 05:17
    • Replies: 0
    • Views: 3,936
    Orca45
    18.10.12 05:17 Go to last post

  3. Five weeks .... yes five weeks not to return a player to his server

    BB you should be ashamed of yourselves

    Started by Nuttymut, 14.10.12 23:16
    2 Pages •
    1 2
    • Replies: 18
    • Views: 51,509
    Sinister-King
    18.10.12 00:14 Go to last post

  4. Red face [Building management] Scrapping buildings WHILE they are being build

    Hi BB-Team, Not sure if this is intended or a glitch: 1) When scrapping Architectur-buildings (i've tested: the Silo, Noble residence deed,...

    Started by MissZero, 06.12.11 20:07
    architectur, bug, building, gems, scap
    • Replies: 9
    • Views: 69,904
    Sniped
    17.10.12 22:48 Go to last post

  5. Server Change

    Is it possible to change servers? A friend made an account and he got placed in different server then the one I play, but we want to be able to play...

    Started by Ainte, 17.10.12 16:19
    • Replies: 2
    • Views: 17,179
    Ainte
    17.10.12 17:09 Go to last post

  6. No mail after a lost battle

    After every lost battle I receive an e-mail announcement But the message never arrieves

    Started by dguinead, 17.10.12 07:41
    bug, error message, missing mail
    • Replies: 0
    • Views: 15,338
    dguinead
    17.10.12 07:41 Go to last post

  7. Guild Bug

    The Guild just completed a quest, the person that was last to complete got error message about Zone and Sever then logged them out when they handed...

    Started by GeorgeStobbart, 11.10.12 20:47
    2 Pages •
    1 2
    • Replies: 12
    • Views: 7,819
    EternalPink
    16.10.12 23:55 Go to last post

  8. Decoration bug

    I bought some decorations last night and placed them where I wanted them to be, then I moved them around a bit using the manual adjustment. I came...

    Started by Senpuria, 25.01.12 13:58
    • Replies: 5
    • Views: 21,788
    Vervain
    16.10.12 22:16 Go to last post

  9. gold created from coinage buff disappeared when buff finished.

    I decided to give my coinage a run last night in preparation for the halloween super buffs. Everything was going fine but after clicking out of the...

    Started by karalara, 15.10.12 21:55
    • Replies: 2
    • Views: 27,429
    Sinister-King
    16.10.12 13:30 Go to last post

  10. Guild quest broken.

    Hiya One of our guildmembers had a zone error of some sort, if Morbus can reply to this thread and explain what happened it would be nice. ...

    Started by Lazarus163, 15.10.12 18:42
    • Replies: 1
    • Views: 6,827
    bocabipa
    16.10.12 12:21 Go to last post

  11. No rewards received from two treasure hunts

    Today around 1pm they both finished no rewards, after logging in and out....

    Started by Theexpat, 16.10.12 11:48
    • Replies: 0
    • Views: 32,383
    Theexpat
    16.10.12 11:48 Go to last post

  12. No finish to personal quest

    Hi, I have same problem twice in a row. Daily quest, personal, is completed but is not ending, there is no "finish" button, only "pay", "cancel"...

    Started by Aesculap74, 15.10.12 21:02
    • Replies: 2
    • Views: 4,233
    Aesculap74
    16.10.12 06:43 Go to last post

  13. Lag is getting worse

    i'm sorry, but this is starting to become a joke now. It is impossible to set of multiple Generals at the timings that you want, atm it just seems...

    Started by DaveyDent, 14.10.12 09:57
    2 Pages •
    1 2
    • Replies: 12
    • Views: 8,436
    viool
    16.10.12 05:52 Go to last post

  14. cant trade

    for some resion my trade botton on my text window has gone it missing i have a trade office but i cant trade with any one at all

    Started by MsAnn, 15.10.12 12:52
    • Replies: 3
    • Views: 20,360
    MsAnn
    15.10.12 13:13 Go to last post

  15. Angry Whisper

    Really having nightmares! Click into whisper and click recipient. Unable to type message. Any ideas why I cant?

    Started by MAINY, 08.10.12 17:24
    • Replies: 2
    • Views: 15,062
    Sinister-King
    15.10.12 10:53 Go to last post

  16. I can't trade with my friends

    my trade line is inactive among my friends, nore i can't receive their trades! have tried refresh the page, have tried log out and emptying my...

    Started by rogvaiv, 14.10.12 08:12
    • Replies: 1
    • Views: 28,464
    BB_Dantesama
    15.10.12 09:38 Go to last post

  17. lost goods in new trade

    i lost a noble deed in new trade tab. I never recieved my goods for it

    Started by antwhite, 14.10.12 15:52
    • Replies: 2
    • Views: 7,666
    Sinister-King
    15.10.12 00:36 Go to last post

  18. general battle

    I have just sent my general to attack an easy camp, which is located in the south-east of the map. The problem is that he then went and attacked a...

    Started by ukmcfry, 11.10.12 16:02
    • Replies: 3
    • Views: 9,960
    ukmcfry
    14.10.12 11:50 Go to last post

  19. Unhappy Missing gold ore

    Hi, basically i set up a trade offering 100 gold ore for 4000 hardwood planks. However, it's removed it from a live trade, it's not in my trade...

    Started by Jon-0, 14.10.12 11:28
    • Replies: 1
    • Views: 4,827
    Jon-0
    14.10.12 11:42 Go to last post

  20. Not able to play

    Trying to login to Northisle, game stops at "Initialising login queue" and nothing happens!!!

    Started by Martinx62, 13.10.12 15:33
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 91,447
    BadBoris
    14.10.12 09:31 Go to last post
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