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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,665
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,709
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,386,366
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,643
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 789,226
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,669
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Forrester workyard to deposit times constantly changing.

    i have noticed that for some reason my forrester workyard to deposit time drastically changes from 8secs to 1min15sec even though he is planting in...

    Started by ATHTHEMANIAC, 16.09.12 00:53
    • Replies: 4
    • Views: 6,184
    Mystic
    17.09.12 11:44 Go to last post

  2. Watermills listed as consumers of water ?

    Is it a bug or are there plans that watermills shall someday use the water they produce ? regards Angua_Whisper

    Started by Angua_Whisper, 17.09.12 11:22
    • Replies: 0
    • Views: 4,505
    Angua_Whisper
    17.09.12 11:22 Go to last post

  3. adventure will not finish

    on adventure horseback killed all bandits but the adventure will not finish. all sectors are blue moved troops around map to no good sent them back...

    Started by porker5, 16.09.12 11:13
    • Replies: 3
    • Views: 6,132
    lumaro
    17.09.12 01:42 Go to last post

  4. Sound comes back on.

    I play without sound, and now I have a problem with the sound. When I disable the sound, and then either log off or close the window, and log back...

    Started by Roffemuffe, 16.09.12 09:17
    • Replies: 1
    • Views: 13,296
    Merxe
    16.09.12 16:01 Go to last post

  5. Smile greek language pleaseeeeeeeeeeeeeeeeee!!!!!!!!!!!!!!

    greek language pleaseeeeeeeeeeeeeeeeee!!!!!!!!!!!!!!

    Started by paris1981, 16.09.12 11:17
    • Replies: 0
    • Views: 1,444
    paris1981
    16.09.12 11:17 Go to last post

  6. trade problem

    any help is welcome... here is pic. with my problem trade 20 d ..... how is it possible?

    Started by DRAGON-GOXY, 15.09.12 23:50
    1 Attachment(s)
    • Replies: 2
    • Views: 2,277
    DRAGON-GOXY
    16.09.12 08:49 Go to last post

  7. My account

    Ok, I made account on "Vlaxx_l2@hotmail.com" and played yesterday, made friends, enjoyed the game but then when I came today morning I couldn't log...

    Started by Jela933, 16.09.12 06:20
    • Replies: 0
    • Views: 8,317
    Jela933
    16.09.12 06:20 Go to last post

  8. quests won't finalize

    I am level 17 and have 2 quests that wont finalize. Timber worm - make 50 pieces of wood and 50 real wood, both have reached that goal and only the...

    Started by matilda3910, 14.09.12 06:32
    • Replies: 4
    • Views: 3,480
    Zoley
    16.09.12 02:11 Go to last post

  9. /joinchat channel resets everytime i log in.

    I think title is clear. Before maintenance today, i only had to use /joinchat global-23 (my native language) once, and each time i logged in, it...

    Started by Deorum, 04.09.12 17:02
    2 Pages •
    1 2
    • Replies: 11
    • Views: 7,102
    Templar_Miljan
    15.09.12 14:04 Go to last post

  10. Exclamation Server call failed on Sandy cove

    Hi i am trying to find out if i am the only one getting problems with the login que. I am getting erver call failled errors please refresh your...

    Started by Garia666, 15.09.12 12:11
    call, failled, server
    • Replies: 4
    • Views: 10,283
    Garia666
    15.09.12 12:23 Go to last post

  11. Chat small bug.

    When typing in chat pressing "-" or "+" will type the pressed key and also zoom out/in. Nothing major, just pointing it out.

    Started by rewind24, 15.09.12 10:19
    • Replies: 0
    • Views: 5,960
    rewind24
    15.09.12 10:19 Go to last post

  12. Economy Overview - bugs and problems

    In Economy Overview my pinewood production shows +7K, but my pinewood never increases (I am always showing 0-5 Pinewood) and my coking plants are...

    Started by Spike01, 15.09.12 01:15
    economy overview pinewood
    • Replies: 1
    • Views: 23,987
    Spike01
    15.09.12 04:44 Go to last post

  13. Servers

    Has the hamster got sick, or have you diminished the capacity of the servers in the past few days? The game is playing up something chronic, lag has...

    Started by MuffinMule, 14.09.12 22:43
    • Replies: 0
    • Views: 6,513
    MuffinMule
    14.09.12 22:43 Go to last post

  14. [BUG] Scrollwheel to zoom in/out doesnt work in Safari on Mountain Lion 10.8

    Hej BB, Please fix this issue or bug, as I cannot zoom in nor out using my scrollwheel, Thanks

    Started by Bunde, 25.08.12 08:01
    • Replies: 9
    • Views: 35,305
    Sable
    14.09.12 15:45 Go to last post

  15. Thumbs down Server Zone Crashed 13 Sept

    For the last 2+ hours I have had difficulty visiting friends' islands. Each time I try I get a server zone crashed message and have to restart the...

    Started by Gavona, 13.09.12 08:48
    server zone crashed
    • Replies: 3
    • Views: 3,697
    Eliseu
    13.09.12 18:03 Go to last post

  16. Exclamation Cann't delete 3 storehouse building!

    Help, I have move some buildings so that I can delete 1 storehouse! This is not possible its disabled. This problem has 3 of the 12 storehouses. ...

    Started by wesselink, 13.09.12 06:18
    delete building, storehouse 1 Attachment(s)
    • Replies: 3
    • Views: 8,554
    wesselink
    13.09.12 15:27 Go to last post

  17. Unhappy Server Call Failed

    Its been 2 days now since i have been able to play this game...cache, cookies etc etc all cleared...ticket sent in and done as advised...yet still...

    Started by HeavenlyDesire, 11.09.12 11:28
    • Replies: 3
    • Views: 16,524
    Leemon
    13.09.12 14:28 Go to last post

  18. Angry Claimed reward vanished

    After winning ML the loot i got contained 700gc. It was in my star menu, picked it up and threw it in the mayor-house. Now it's not in my star menu...

    Started by Dazzler41, 13.09.12 10:33
    • Replies: 1
    • Views: 9,460
    ksinori
    13.09.12 10:53 Go to last post

  19. Trades Accepted Bug?

    I sent a load of trades a couple of days ago. These were accpeted by the other player, but I did not re-accept as yet. I just went to look at my...

    Started by Monotaur, 10.09.12 05:17
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 39,400
    Gavona
    13.09.12 08:34 Go to last post

  20. No more chat...

    Hi, Since yesterday the chat window seems to bug; there is only the News section left. I can't trade or chat anymore. Is this a general problem...

    Started by Sherakan, 06.09.12 20:50
    2 Pages •
    1 2
    • Replies: 14
    • Views: 15,322
    Nimdag
    13.09.12 08:32 Go to last post
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