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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,987
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,514
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,864
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,727,088
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,102,435
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,569
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Musk deer fragrance and Fishfood

    I'm having a problem with the musk deer fragrance and fishfood buffs. When I make them I get the 'buff creation completed' message but the don't...

    Started by Crinkles68, 14.10.12 08:25
    • Replies: 2
    • Views: 6,685
    14.10.12 08:34 Go to last post
  2. Unhappy direct trading

    I can't trade with some of my guild members and friends since they have leveled up,there's still that thread with the 24 hours coldown time,even if...

    Started by priest23, 13.10.12 21:46
    • Replies: 0
    • Views: 3,812
    13.10.12 21:46 Go to last post
  3. Zooming in and out with mouse scroller using Google Chrome

    Hi, I recently started using Google Chrome and i've noticed that i could no longer zoom in and out with my mouse scroller, i still can use the in...

    Started by Funkyplanet, 28.02.12 00:14
    • Replies: 5
    • Views: 209,962
    13.10.12 21:43 Go to last post
  4. Unhappy Connection to server lost

    I get the message "Connection to server lost" when i get in to the game, or 2-3 minutes after. So, settlers is not playable for me at the moment. I...

    Started by keeday, 12.10.12 23:13
    connection, server issues
    • Replies: 2
    • Views: 9,057
    13.10.12 02:17 Go to last post
  5. Thumbs down The faults with the new trade system!

    This thread is NOT about how great it is you can buy and sell in big amounts, or how lame it will be for the traders trying to make money on trading...

    Started by Krydolph, 12.10.12 11:20
    • Replies: 3
    • Views: 6,236
    12.10.12 15:24 Go to last post
  6. Building trade bug?

    I noticed today that a silo seems to be worth a lot of granite (dunno why useless building imo) so i demolished the one i had recieved for retail...

    Started by EternalPink, 12.10.12 11:17
    • Replies: 0
    • Views: 3,413
    12.10.12 11:17 Go to last post
  7. I find that I cannot post offers to buy gold refills in trade

    You can buy Gold refill but you have no option to ask for it in trade ??

    Started by Spart1258, 12.10.12 06:18
    • Replies: 0
    • Views: 8,201
    12.10.12 06:18 Go to last post
  8. Guild quest s-r-b

    23 ppl is finish GQ, what a problem ? No reward ???? Fix that, thank you.

    Started by bradanov77, 11.10.12 14:55
    • Replies: 0
    • Views: 1,911
    11.10.12 14:55 Go to last post
  9. Guild quest bugged

    Hello to administration stuff. I wanted to report this bug about guild quest with a name: RAIN OF GOLD. All required players did the quest, and the...

    Started by KungFU-Panda, 11.10.12 12:33
    • Replies: 0
    • Views: 11,374
    11.10.12 12:33 Go to last post
  10. Tade tab,ore window is gone mising

    Mine trade tab is gone,not exsist enimore!?please help!!!!

    Started by KIRHNER, 11.10.12 09:53
    • Replies: 2
    • Views: 4,948
    11.10.12 10:00 Go to last post
  11. BUG REPORT: Adventure times up with time in the clock

    I was doing the Island of the Pirates adventure. I had just ordered two generals to attack the last bandit camp, when suddenly a pop up showed and...

    Started by PuuperttiRuma, 08.10.12 19:16
    • Replies: 3
    • Views: 12,116
    11.10.12 05:17 Go to last post
  12. Unhappy only whisper and news tab

    logged in a few times but no chat tabs of any kind , yeah its awefully lonely here :(

    Started by FredFlintstone, 10.10.12 18:07
    • Replies: 1
    • Views: 10,767
    10.10.12 18:39 Go to last post
  13. Clocks

    As different regions change their clocks back after the Daylight savings time ends on different dates, there will be a discrepancy between for...

    Started by Nogbad, 09.10.12 18:38
    • Replies: 1
    • Views: 8,129
    10.10.12 09:43 Go to last post
  14. support??

    how about the support? I send multiple emails because I have not played the whole weekend because off an error on traitor island, but they are...

    Started by spider1308, 08.10.12 10:16
    • Replies: 1
    • Views: 5,407
    08.10.12 12:32 Go to last post
  15. My General is MIA

    Hello, I sent my general to an adventure then back and he disappeared. I can't see him in any star menu or island or at all. I noticed in help...

    Started by Makedon, 05.10.12 10:14
    • Replies: 6
    • Views: 38,498
    08.10.12 09:21 Go to last post
  16. generals gone

    generals still gone.... please resolve this problem because I can't play the game now. thank you

    Started by spider1308, 06.10.12 10:46
    • Replies: 1
    • Views: 8,554
    08.10.12 09:15 Go to last post
  17. Adventure Invite 8 hour timer not reseting

    my friend let his invite time out, he asked me to resend it, the game still thinks the invite is active so wont let me resend it yet its cleared on...

    Started by Tarthaliondor, 21.01.12 07:32
    2 Pages
    1 2
    • Replies: 15
    • Views: 46,222
    08.10.12 08:54 Go to last post
  18. Marble deposit not discovered

    Hi, Some of my potential marble deposits won't be discovered. Especially the one furthest out in the southeast corner has been absent for since...

    Started by Eilenberg, 07.10.12 08:34
    • Replies: 2
    • Views: 14,672
    08.10.12 06:28 Go to last post
  19. Hardwood didn't appear

    Hi, just fought a camp and got mail for 200 hardwood, so I clicked the star and dragged it to mayor house, but it did not credit my balance the 200...

    Started by Old__Boy, 07.10.12 00:40
    • Replies: 0
    • Views: 4,742
    07.10.12 00:40 Go to last post
  20. Wrong amount of pine wood production shown on economy planner

    Hey guys recently I've noticed that my economy planner shows that the production of my pine wood is +1k yes I'm losing resources instead of...

    Started by Yperellanios, 06.10.12 21:22
    • Replies: 2
    • Views: 25,865
    06.10.12 21:53 Go to last post

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