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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 383,305
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 116,783
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 465,374
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,752,583
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,114,012
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,204
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. lost goods in new trade

    i lost a noble deed in new trade tab. I never recieved my goods for it

    Started by antwhite, 14.10.12 15:52
    • Replies: 2
    • Views: 7,691
    15.10.12 00:36 Go to last post
  2. general battle

    I have just sent my general to attack an easy camp, which is located in the south-east of the map. The problem is that he then went and attacked a...

    Started by ukmcfry, 11.10.12 16:02
    • Replies: 3
    • Views: 9,980
    14.10.12 11:50 Go to last post
  3. Unhappy Missing gold ore

    Hi, basically i set up a trade offering 100 gold ore for 4000 hardwood planks. However, it's removed it from a live trade, it's not in my trade...

    Started by Jon-0, 14.10.12 11:28
    • Replies: 1
    • Views: 4,840
    14.10.12 11:42 Go to last post
  4. Not able to play

    Trying to login to Northisle, game stops at "Initialising login queue" and nothing happens!!!

    Started by Martinx62, 13.10.12 15:33
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 91,569
    14.10.12 09:31 Go to last post
  5. Musk deer fragrance and Fishfood

    I'm having a problem with the musk deer fragrance and fishfood buffs. When I make them I get the 'buff creation completed' message but the don't...

    Started by Crinkles68, 14.10.12 08:25
    • Replies: 2
    • Views: 6,705
    14.10.12 08:34 Go to last post
  6. Unhappy direct trading

    I can't trade with some of my guild members and friends since they have leveled up,there's still that thread with the 24 hours coldown time,even if...

    Started by priest23, 13.10.12 21:46
    • Replies: 0
    • Views: 3,843
    13.10.12 21:46 Go to last post
  7. Zooming in and out with mouse scroller using Google Chrome

    Hi, I recently started using Google Chrome and i've noticed that i could no longer zoom in and out with my mouse scroller, i still can use the in...

    Started by Funkyplanet, 28.02.12 00:14
    • Replies: 5
    • Views: 210,054
    13.10.12 21:43 Go to last post
  8. Unhappy Connection to server lost

    I get the message "Connection to server lost" when i get in to the game, or 2-3 minutes after. So, settlers is not playable for me at the moment. I...

    Started by keeday, 12.10.12 23:13
    connection, server issues
    • Replies: 2
    • Views: 9,072
    13.10.12 02:17 Go to last post
  9. Thumbs down The faults with the new trade system!

    This thread is NOT about how great it is you can buy and sell in big amounts, or how lame it will be for the traders trying to make money on trading...

    Started by Krydolph, 12.10.12 11:20
    • Replies: 3
    • Views: 6,251
    12.10.12 15:24 Go to last post
  10. Building trade bug?

    I noticed today that a silo seems to be worth a lot of granite (dunno why useless building imo) so i demolished the one i had recieved for retail...

    Started by EternalPink, 12.10.12 11:17
    • Replies: 0
    • Views: 3,427
    12.10.12 11:17 Go to last post
  11. I find that I cannot post offers to buy gold refills in trade

    You can buy Gold refill but you have no option to ask for it in trade ??

    Started by Spart1258, 12.10.12 06:18
    • Replies: 0
    • Views: 8,210
    12.10.12 06:18 Go to last post
  12. Guild quest s-r-b

    23 ppl is finish GQ, what a problem ? No reward ???? Fix that, thank you.

    Started by bradanov77, 11.10.12 14:55
    • Replies: 0
    • Views: 1,930
    11.10.12 14:55 Go to last post
  13. Guild quest bugged

    Hello to administration stuff. I wanted to report this bug about guild quest with a name: RAIN OF GOLD. All required players did the quest, and the...

    Started by KungFU-Panda, 11.10.12 12:33
    • Replies: 0
    • Views: 11,402
    11.10.12 12:33 Go to last post
  14. Tade tab,ore window is gone mising

    Mine trade tab is gone,not exsist enimore!?please help!!!!

    Started by KIRHNER, 11.10.12 09:53
    • Replies: 2
    • Views: 4,982
    11.10.12 10:00 Go to last post
  15. BUG REPORT: Adventure times up with time in the clock

    I was doing the Island of the Pirates adventure. I had just ordered two generals to attack the last bandit camp, when suddenly a pop up showed and...

    Started by PuuperttiRuma, 08.10.12 19:16
    • Replies: 3
    • Views: 12,133
    11.10.12 05:17 Go to last post
  16. Unhappy only whisper and news tab

    logged in a few times but no chat tabs of any kind , yeah its awefully lonely here :(

    Started by FredFlintstone, 10.10.12 18:07
    • Replies: 1
    • Views: 11,589
    10.10.12 18:39 Go to last post
  17. Clocks

    As different regions change their clocks back after the Daylight savings time ends on different dates, there will be a discrepancy between for...

    Started by Nogbad, 09.10.12 18:38
    • Replies: 1
    • Views: 8,148
    10.10.12 09:43 Go to last post
  18. support??

    how about the support? I send multiple emails because I have not played the whole weekend because off an error on traitor island, but they are...

    Started by spider1308, 08.10.12 10:16
    • Replies: 1
    • Views: 5,708
    08.10.12 12:32 Go to last post
  19. My General is MIA

    Hello, I sent my general to an adventure then back and he disappeared. I can't see him in any star menu or island or at all. I noticed in help...

    Started by Makedon, 05.10.12 10:14
    • Replies: 6
    • Views: 38,555
    08.10.12 09:21 Go to last post
  20. generals gone

    generals still gone.... please resolve this problem because I can't play the game now. thank you

    Started by spider1308, 06.10.12 10:46
    • Replies: 1
    • Views: 8,628
    08.10.12 09:15 Go to last post

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