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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,580
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 159,088
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,385,421
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,426
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 788,356
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,511
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. House problem

    The problem is that when i recruit soldiers i have less place for other people. but when i lose my soldiers i cant make more soldiers. Hope you...

    Started by Rowns, 13.09.12 07:41
    • Replies: 0
    • Views: 2,622
    Rowns
    13.09.12 07:41 Go to last post

  2. "Undefined text" in guildquest

    When our guildquest was done, we received the one from the "Waiting quests". At first it showed everything, but after finishing my personal...

    Started by Cheetahke, 13.09.12 07:08
    • Replies: 0
    • Views: 6,898
    Cheetahke
    13.09.12 07:08 Go to last post

  3. Explorer Bug

    I send my explorers like 150 times and only find maps What a hell.... Please do something or i stop playing this game and spend my money on it ...

    Started by Fox_PT, 21.02.12 19:09
    2 Pages •
    1 2
    • Replies: 10
    • Views: 28,406
    Killste
    13.09.12 02:07 Go to last post

  4. Upgrade "Not Possible"

    I can no longer see what I am aiming for or trying to reach to upgrade anything as the area is blank. I just have to blindly click and pray I don't...

    Started by BigFatBogan, 12.09.12 07:35
    • Replies: 2
    • Views: 5,064
    BigFatBogan
    13.09.12 01:45 Go to last post

  5. Accepted Trades not clearing from the mail window

    i have 4 trades so far that wont clear from my mail list. here is an example of the type of trade im talking about guild mate needs some...

    Started by Tarthaliondor, 06.01.12 11:11
    • Replies: 5
    • Views: 23,818
    BB_Dantesama
    12.09.12 14:56 Go to last post

  6. Exclamation mark !!!

    Yeah, on my white castle, an exclamation mark , must be a bug right?

    Started by FredFlintstone, 07.09.12 12:46
    • Replies: 5
    • Views: 18,517
    BigFatBogan
    12.09.12 10:45 Go to last post

  7. CPU usage always 100% from flash

    The game always spins a process thread inside adobe flash to its fullest, meaning that one CPU core is always fully used, leading to draining battery...

    Started by Leio, 11.09.12 02:16
    • Replies: 4
    • Views: 15,326
    Leio
    12.09.12 09:17 Go to last post

  8. Trading

    Hello, I'm wondering if I'm the only one with such trading problem: I've made offer on Trade tab. After receiving responses, I click on Accept...

    Started by Savikas, 11.09.12 11:09
    • Replies: 0
    • Views: 6,924
    Savikas
    11.09.12 11:09 Go to last post

  9. economy overview for upgrading buildings is wrong

    It seems like the buildings that are currently being upgraded are still producing stuff. (This error does not occur for buildings on Zzzzz)

    Started by seeKlord, 04.09.12 14:50
    • Replies: 7
    • Views: 23,829
    Dilbe
    11.09.12 10:53 Go to last post

  10. Time for the geologist to find resource didn't count down for at least 20 minutes.

    Time for the geologist to find resource didn't count down for at least 20 minutes.

    Started by Yooha, 09.09.12 05:38
    • Replies: 1
    • Views: 6,693
    weikka
    10.09.12 17:28 Go to last post

  11. Invisible Marble Deposit

    Although still appears to be working the marble deposit in the first sector has gone invisible. My geologist still finds it once depleted and...

    Started by Alryno, 09.09.12 15:32
    3 Attachment(s)
    • Replies: 2
    • Views: 19,742
    Alryno
    10.09.12 14:06 Go to last post

  12. Pinewood cutter not working

    Hi! I have a level 3 Pinewood cutter in the first Sector that is not employed, although I have unemployed settlers. I am in Sandycove (Realm 3). ...

    Started by MagnusE, 09.09.12 00:51
    • Replies: 1
    • Views: 7,306
    Dilbe
    09.09.12 22:10 Go to last post

  13. Pressing 's' gives me an error message

    Hi all. I've noticed that with the w a s d keys i can move around the map. But with the s key i get an error popup with 'undefined text'. its...

    Started by Electrical, 09.09.12 17:26
    • Replies: 2
    • Views: 17,310
    Killste
    09.09.12 20:23 Go to last post

  14. Angry barracks

    is it normal that the training of troeps stops when I the barracks upgraad :mad:

    Started by lolixius, 09.09.12 19:32
    • Replies: 3
    • Views: 16,946
    Killste
    09.09.12 20:18 Go to last post

  15. closed trade messages.

    When you offer a trade to a player and they do not want to complete, there are currently two options for them. They can decline your trade, which...

    Started by Chillybeanie, 09.09.12 18:40
    • Replies: 0
    • Views: 5,527
    Chillybeanie
    09.09.12 18:40 Go to last post

  16. chat scrolling

    trying to scroll to re-read prior chat is buggy, it jumps and you can't maneuver to the precise place you want to read well. Tyvm

    Started by Chillybeanie, 09.09.12 18:37
    • Replies: 0
    • Views: 5,551
    Chillybeanie
    09.09.12 18:37 Go to last post

  17. Post Building not showing in the building que

    As you see on my screenie, I'm building 3 buildings (3 wells, marked with yellow color). But only two of them shows up on the que. [/URL] ...

    Started by Toothpaste, 09.09.12 13:51
    bug, building, building que
    • Replies: 1
    • Views: 12,787
    Sinister-King
    09.09.12 14:00 Go to last post

  18. File failed to load

    Ever since the stress test I cant seem to stay log on for very long, I keep getting this error "file failed to load, the client was unable to load a...

    Started by Rislem, 08.09.12 18:18
    • Replies: 0
    • Views: 13,247
    Rislem
    08.09.12 18:18 Go to last post

  19. Bronze production Error

    Hi i have bee producing bronze all day and i have logged back on and all it has produced is 7 in 6 hours. I have all the materials needed and the...

    Started by Cregie, 08.09.12 15:25
    • Replies: 2
    • Views: 7,588
    Cregie
    08.09.12 18:09 Go to last post

  20. Uplay vs Facebook login

    Hey all I have a Facebook login, but my my friend have a Uplay login, my question is why cant we se and be friend whit eats other ? Regards...

    Started by Sir_Grann, 08.09.12 12:50
    • Replies: 1
    • Views: 20,270
    Dilbe
    08.09.12 17:58 Go to last post
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