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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,637
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,938
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,482
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,740
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,638
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,385
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Missing Veteran AND 3 BHG along with ARMY...

    Just 10 minutes ago Oct 5th 2012 i lost 1 veteran general and 3 Battle Harden generals. I sent them out to a motherly love adventure and they...

    Started by Driller7, 05.10.12 15:03
    • Replies: 1
    • Views: 7,960
    Sniped
    05.10.12 15:49 Go to last post

  2. gold mine discoverd ? , bug ?

    hi i had start the gold mine underconstruction but i miss the hammer to build it, then i delete it from cue then i notice the discover of the...

    Started by Mantakno, 05.10.12 08:02
    • Replies: 1
    • Views: 6,966
    Lela1996
    05.10.12 12:18 Go to last post

  3. The trade window "trade" is halfway out off screen

    I'm trying to trade, but when I push the "add offer"-button, the "trade" pop up window is halfway out of screen. And I can't move it around! :mad:...

    Started by Zelmateus, 12.09.12 20:23
    pop up, trade, trade offers, trade option
    • Replies: 3
    • Views: 47,084
    Mystical_Susie
    05.10.12 11:08 Go to last post

  4. trade problem

    whenever i have tried to ad an offer to trade on trade tab the window that opens up is very close to the bottom of the screen, so when i click on ...

    Started by fab-becky, 20.09.12 12:26
    • Replies: 1
    • Views: 6,715
    Lulabelle
    05.10.12 10:08 Go to last post

  5. Very cross and very disappointed

    Last week a member of our guild tried to change his password. And ... He's now playing on a different server. He got locked out of our...

    Started by Nuttymut, 30.09.12 22:30
    5 Pages •
    1 2 3 ... 5
    • Replies: 40
    • Views: 37,721
    Sinister-King
    04.10.12 17:52 Go to last post

  6. Exclamation Problem with scroll in chat window and zooming in and out

    Hi, Just found out that i can't zooming in and zooming out with my scroll in mouse, + and - working well. Cant scroll chat window either. I...

    Started by Blant, 02.10.12 15:03
    2 Pages •
    1 2
    • Replies: 16
    • Views: 53,505
    RiskyBiscuits
    04.10.12 16:23 Go to last post

  7. VTV play time

    I joined today someone's VtV, how can he have more then 8 days ??

    Started by Orca45, 04.10.12 11:48
    • Replies: 1
    • Views: 9,955
    Dilbe
    04.10.12 14:06 Go to last post

  8. Recovery Time battle hard general

    I play a lot of VTV, where at the end, my battle hard general/veteran had to recover. The last view days i think the recovery time is much longer...

    Started by Orca45, 04.10.12 11:14
    • Replies: 1
    • Views: 11,170
    Sinister-King
    04.10.12 11:53 Go to last post

  9. Buff exploit

    Do we have any news on when this is going to be fixed? Since the other thread about this (Golden parrot exploit) was last updated over 2 months ago...

    Started by EternalPink, 02.10.12 23:52
    • Replies: 4
    • Views: 19,236
    Nogbad
    03.10.12 18:24 Go to last post

  10. Thumbs down lolwat? kicked from chat..

    Hello there! I dont know where to put this so i'll write it here.. [censored] or something just kicked me from chat and blocked me from there...

    Started by TimWin, 03.10.12 13:54
    ????, blocked, chat, mod, nonenglish
    • Replies: 1
    • Views: 24,056
    BB_Dantesama
    03.10.12 14:29 Go to last post

  11. Account migration from Facebook login to Uplay login Issue

    Hello, I wanted to switch the connection through FB of TSO to Uplay service (big mistake). It seems that this migration service doesn't work...

    Started by Ionut29, 24.09.12 13:11
    2 Pages •
    1 2
    • Replies: 10
    • Views: 308,168
    BB_Dantesama
    03.10.12 13:49 Go to last post

  12. cant get in game

    hi i cant get in game this morning keeps saying error try again. i can get on my other server tho

    Started by MrBeers30, 02.10.12 09:57
    • Replies: 2
    • Views: 7,187
    MrBeers30
    02.10.12 14:20 Go to last post

  13. Cool can't build wheatfeld !!!

    it just want show at the screen after picking it from the build menu...

    Started by matekordis, 02.10.12 12:23
    • Replies: 0
    • Views: 3,219
    matekordis
    02.10.12 12:23 Go to last post

  14. certificate

    just bought new certificate for new member and it didnt enlarge my guild, now im whitout 400c and a friend!! any solutions?

    Started by mrsupizdomaterno, 02.10.12 10:08
    • Replies: 4
    • Views: 4,295
    Killste
    02.10.12 11:05 Go to last post

  15. Trade problem

    Hello ;can anybody from support team help me with this bug with trading ? logoff and logon doesn`t work this bug occurs today when i logged to...

    Started by bildo, 02.10.12 09:19
    1 Attachment(s)
    • Replies: 2
    • Views: 5,932
    Killste
    02.10.12 10:56 Go to last post

  16. Thumbs down why cant Blue byte fix the Chat switching problem rather then bans for accidentally p

    why cant Blue byte fix the Chat switching problem so it dose not switch back to G1 all the time rather then bans for accidentally posting a trade in...

    Started by G_Man, 02.10.12 00:13
    bans, bugs, chat, chatserver
    • Replies: 5
    • Views: 854,800
    Killste
    02.10.12 04:26 Go to last post

  17. Wild Mary, WTF?

    I sent 199 cav on Wild Mary and her 199 Guard Dogs. The battle report doesnt show 199 Guard Dogs but 200 and no(!) Wild Mary... whats even more...

    Started by Zavvy, 16.01.12 18:24
    2 Pages •
    1 2
    • Replies: 16
    • Views: 171,047
    frankie83
    01.10.12 22:08 Go to last post

  18. Quiting this

    Hi, Maybe I can not find or there is not such feature, but I am very disappointed that I can not decline/quit from this stuff. I have come to...

    Started by Shumurs, 01.10.12 16:47
    • Replies: 2
    • Views: 6,345
    Nogbad
    01.10.12 18:13 Go to last post

  19. Exclamation Unable to Play Servers down?

    Anyone else unable to play? I get this message: We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. ...

    Started by Marixsa, 12.04.12 00:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 31
    • Views: 163,140
    Umayma
    01.10.12 04:51 Go to last post

  20. Genral and troop lost

    I finished with my friend's adventure, then I found my star menu have 2 vertern and 10 general. But I just have 1 vertern and 5 general. After I...

    Started by nwshinn, 30.09.12 11:47
    • Replies: 0
    • Views: 4,794
    nwshinn
    30.09.12 11:47 Go to last post
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