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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,970
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,188
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,446
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,771
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,960
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,135
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. support??

    how about the support? I send multiple emails because I have not played the whole weekend because off an error on traitor island, but they are...

    Started by spider1308, 08.10.12 10:16
    • Replies: 1
    • Views: 6,024
    Killste
    08.10.12 12:32 Go to last post

  2. My General is MIA

    Hello, I sent my general to an adventure then back and he disappeared. I can't see him in any star menu or island or at all. I noticed in help...

    Started by Makedon, 05.10.12 10:14
    • Replies: 6
    • Views: 38,639
    BB_Dantesama
    08.10.12 09:21 Go to last post

  3. generals gone

    generals still gone.... please resolve this problem because I can't play the game now. thank you

    Started by spider1308, 06.10.12 10:46
    • Replies: 1
    • Views: 8,692
    BB_Dantesama
    08.10.12 09:15 Go to last post

  4. Adventure Invite 8 hour timer not reseting

    my friend let his invite time out, he asked me to resend it, the game still thinks the invite is active so wont let me resend it yet its cleared on...

    Started by Tarthaliondor, 21.01.12 07:32
    2 Pages •
    1 2
    • Replies: 15
    • Views: 46,384
    BB_Dantesama
    08.10.12 08:54 Go to last post

  5. Marble deposit not discovered

    Hi, Some of my potential marble deposits won't be discovered. Especially the one furthest out in the southeast corner has been absent for since...

    Started by Eilenberg, 07.10.12 08:34
    • Replies: 2
    • Views: 15,304
    Eilenberg
    08.10.12 06:28 Go to last post

  6. Hardwood didn't appear

    Hi, just fought a camp and got mail for 200 hardwood, so I clicked the star and dragged it to mayor house, but it did not credit my balance the 200...

    Started by Old__Boy, 07.10.12 00:40
    • Replies: 0
    • Views: 4,837
    Old__Boy
    07.10.12 00:40 Go to last post

  7. Wrong amount of pine wood production shown on economy planner

    Hey guys recently I've noticed that my economy planner shows that the production of my pine wood is +1k yes I'm losing resources instead of...

    Started by Yperellanios, 06.10.12 21:22
    • Replies: 2
    • Views: 25,927
    Nuttymut
    06.10.12 21:53 Go to last post

  8. Economy overview - Water, detailed view.

    This may or may not be a bug... on the economy overview for water the water mill appears under the consumption column as well as the production...

    Started by BlackCastle, 06.10.12 16:14
    consumption, economy overview, water, water mill
    • Replies: 0
    • Views: 11,898
    BlackCastle
    06.10.12 16:14 Go to last post

  9. The 80 10 10 rule

    In life 80% of people keep quiet about issues. 10% will agree with the issues. 10% will not. I have called in to the forum simply to confirm...

    Started by Nuttymut, 06.10.12 11:15
    • Replies: 0
    • Views: 15,146
    Nuttymut
    06.10.12 11:15 Go to last post

  10. Unhappy Bug! Whole Guild cannot finish Guild Quest!

    Our present Guild Quest is actually fulfilled but in the end we cannot finish it, so we will never be able to get to the next Guild Quest. What can...

    Started by speety74, 05.10.12 19:25
    • Replies: 3
    • Views: 10,881
    speety74
    06.10.12 11:03 Go to last post

  11. cant see my guild members if they are online

    and it was working fine till 2 weeks ago

    Started by mrsupizdomaterno, 02.10.12 10:06
    • Replies: 4
    • Views: 17,113
    Sniped
    06.10.12 00:47 Go to last post

  12. Exclamation Text thing

    So when you build max building and if you have time to try to build one more before last is noted you get a alert box whit unknown thing inside...

    Started by Swordsteel, 05.10.12 21:26
    missing text
    • Replies: 0
    • Views: 3,558
    Swordsteel
    05.10.12 21:26 Go to last post

  13. Not Received Adventures

    Dear friends, I have sent two Dark Priests adventures to user [GrBr] scrolok ([23:01, Greece time zone] System: A trade offer has been sent.)....

    Started by MagnusE, 05.10.12 20:16
    1 Attachment(s)
    • Replies: 1
    • Views: 4,692
    MagnusE
    05.10.12 20:46 Go to last post

  14. Question Keyboard lag and slow game in Firefox

    Since sometime last week this game has become unplayable for me using Firefox (version 15.0.1) I believe it was after I updated my Flash version to...

    Started by Baggis, 25.09.12 23:01
    firefox lag
    • Replies: 7
    • Views: 62,133
    Mystic
    05.10.12 19:35 Go to last post

  15. Missing Veteran AND 3 BHG along with ARMY...

    Just 10 minutes ago Oct 5th 2012 i lost 1 veteran general and 3 Battle Harden generals. I sent them out to a motherly love adventure and they...

    Started by Driller7, 05.10.12 15:03
    • Replies: 1
    • Views: 8,014
    Sniped
    05.10.12 15:49 Go to last post

  16. gold mine discoverd ? , bug ?

    hi i had start the gold mine underconstruction but i miss the hammer to build it, then i delete it from cue then i notice the discover of the...

    Started by Mantakno, 05.10.12 08:02
    • Replies: 1
    • Views: 7,093
    Lela1996
    05.10.12 12:18 Go to last post

  17. The trade window "trade" is halfway out off screen

    I'm trying to trade, but when I push the "add offer"-button, the "trade" pop up window is halfway out of screen. And I can't move it around! :mad:...

    Started by Zelmateus, 12.09.12 20:23
    pop up, trade, trade offers, trade option
    • Replies: 3
    • Views: 47,368
    Mystical_Susie
    05.10.12 11:08 Go to last post

  18. trade problem

    whenever i have tried to ad an offer to trade on trade tab the window that opens up is very close to the bottom of the screen, so when i click on ...

    Started by fab-becky, 20.09.12 12:26
    • Replies: 1
    • Views: 6,882
    Lulabelle
    05.10.12 10:08 Go to last post

  19. Very cross and very disappointed

    Last week a member of our guild tried to change his password. And ... He's now playing on a different server. He got locked out of our...

    Started by Nuttymut, 30.09.12 22:30
    5 Pages •
    1 2 3 ... 5
    • Replies: 40
    • Views: 38,261
    Sinister-King
    04.10.12 17:52 Go to last post

  20. Exclamation Problem with scroll in chat window and zooming in and out

    Hi, Just found out that i can't zooming in and zooming out with my scroll in mouse, + and - working well. Cant scroll chat window either. I...

    Started by Blant, 02.10.12 15:03
    2 Pages •
    1 2
    • Replies: 16
    • Views: 53,801
    RiskyBiscuits
    04.10.12 16:23 Go to last post
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