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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,494
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,667
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,384,381
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,195
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 787,387
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,340
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Cant log in

    Ever since the stress test the lag has been incredibly high, I cant seem to log onto settlers from any PC, my friends told me there experiencing the...

    Started by Rislem, 08.09.12 10:03
    • Replies: 0
    • Views: 3,115
    Rislem
    08.09.12 10:03 Go to last post

  2. Server Issues 14-15h 07-08-2012

    Server Issues 14-15h 07-08-2012: -who had problems in settlers at this time? what problems? there was mass issues on server but seems support isnt...

    Started by IMarduk, 07.09.12 17:44
    • Replies: 4
    • Views: 5,538
    Miramazzie
    07.09.12 21:46 Go to last post

  3. I have free settlers, but they don't working

    I have 0 free settlers. I built a farm, naturally nobady working there. I upgrade this farm. I have free settlers, but nobody working the level 2...

    Started by Torq74, 07.09.12 10:32
    1 Attachment(s)
    • Replies: 2
    • Views: 5,236
    Dilbe
    07.09.12 14:35 Go to last post

  4. Lagg

    Hey , Since today I'm very laggy after the test trading.. this is permanent:D? Cyaa

    Started by MkaayZ, 07.09.12 13:53
    • Replies: 0
    • Views: 1,477
    MkaayZ
    07.09.12 13:53 Go to last post

  5. Connection failure

    I haven't been able to get onto the settlers as when i go to play, it says that there is a connection failure, but there is nothing wrong with my...

    Started by LadyShell, 17.08.12 18:24
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 20,650
    BB_Dantesama
    07.09.12 13:04 Go to last post

  6. Undefined Text error

    getting a darkened out screen with 'undefined [text]' pop-up with options yes or no. yes makes a flash request to camera or something? ( i denied...

    Started by Westminster, 05.09.12 12:44
    • Replies: 3
    • Views: 7,231
    Westminster
    07.09.12 10:50 Go to last post

  7. Regenerating troops of Bandit leader in Sector 8

    Hi i hope i am not making a mistake here.. but.. i am sure i read somewhere that enemy troops do not regenerate.. And these seem to have done just...

    Started by WillowOak, 05.09.12 23:57
    • Replies: 3
    • Views: 2,967
    Dilbe
    06.09.12 16:06 Go to last post

  8. I received loot twice for one adventure

    I finished a SFTR today. I accepted the loot right after I finished the adventure, and then I got the loot again. The other person doing...

    Started by seeKlord, 06.09.12 12:59
    loot
    • Replies: 1
    • Views: 8,808
    Sinister-King
    06.09.12 13:38 Go to last post

  9. Guild Quest Complete But No Claim Reward Button

    I have a problem with my guild quests, the game says we have done it but there is no claim button, or no cancel button. Any one else had this...

    Started by NinjaDog, 05.09.12 08:10
    1 Attachment(s)
    • Replies: 2
    • Views: 22,258
    BB_Dantesama
    06.09.12 09:51 Go to last post

  10. work preparations and cleanup

    So why is there any difference on a bakers/coinage work preparation and cleanup time. Seems like thats something that should be identicel to all...

    Started by Faststriker, 09.08.12 14:53
    • Replies: 4
    • Views: 16,169
    Dilbe
    05.09.12 16:48 Go to last post

  11. Chat Window oversizing

    I managed to drag the top bar of the chat window too far and it shot off the top of the screen. Now I can't see or grab the top bar to minimise it,...

    Started by Brandybee, 24.08.12 19:34
    • Replies: 1
    • Views: 6,036
    BDM1975
    04.09.12 19:47 Go to last post

  12. global 1 + background sound

    since yesterday I get to global-1 all the time when I log in. I do /joinchat global-3 and then go to global 3. When I log out and back in I'm again...

    Started by Axe_, 04.09.12 05:33
    • Replies: 5
    • Views: 2,788
    Axe_
    04.09.12 16:59 Go to last post

  13. Unhappy Guild Quest not completing!

    My Guild Celts has completed the Ore Collectors quest, 15 out of 15 have finished it but it is not moving us onto the next quest or giving us the...

    Started by Cryptus, 30.08.12 17:27
    • Replies: 6
    • Views: 5,575
    BB_Dantesama
    04.09.12 12:35 Go to last post

  14. :( I don't have the guilds quests

    I'm lvl 18 and i cant got guilds quests. Help me Luk

    Started by LukaMaj, 03.09.12 15:25
    • Replies: 2
    • Views: 9,367
    pllll
    04.09.12 08:28 Go to last post

  15. No ZzzZZzz on stopped buildings

    Hi, have just found that the ZzzZZz's indicating a building is on stop are at best intermittent, why is this??? :confused:

    Started by Raverini, 03.09.12 20:16
    • Replies: 0
    • Views: 7,017
    Raverini
    03.09.12 20:16 Go to last post

  16. Level 3 iron mine buffed but not storing iron

    Hi, have just found that upgrading iron mine to level 3 has a few issues associated with it. 1. The production cycle time is no better than a level 1...

    Started by Raverini, 03.09.12 20:14
    • Replies: 0
    • Views: 26,062
    Raverini
    03.09.12 20:14 Go to last post

  17. How to have the signature?

    Signature is something you have bellow your post. You need to click example Private Messanges, and you see left is some options. You scroll down...

    Started by LukaMaj, 03.09.12 15:13
    • Replies: 1
    • Views: 4,049
    LukaMaj
    03.09.12 15:17 Go to last post

  18. Adding News as a friend

    I added the News as a friend (feeling lonely), and now the game shows my island but only lets me do what is available when visiting friends. Very...

    Started by TCB2, 02.09.12 18:43
    • Replies: 1
    • Views: 5,112
    Nogbad
    02.09.12 20:13 Go to last post

  19. You cant build on this spots?

    In S4 [/URL] I dont understand why i cant build on that spot. The trees are near the road so its not that! If u see other places the trees are the...

    Started by IndianKid, 02.09.12 19:10
    • Replies: 0
    • Views: 4,979
    IndianKid
    02.09.12 19:10 Go to last post

  20. Copper mine missing setler

    I created 2 copper mines, I fully upgraded it to level 5, added settlers to my mayor house. I got those 2 mines buffed but now I see they are not...

    Started by thedenajax, 02.09.12 10:31
    • Replies: 0
    • Views: 1,513
    thedenajax
    02.09.12 10:31 Go to last post
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