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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,380
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,363
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,383
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,869
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,781
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,252
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. certificate

    just bought new certificate for new member and it didnt enlarge my guild, now im whitout 400c and a friend!! any solutions?

    Started by mrsupizdomaterno, 02.10.12 10:08
    • Replies: 4
    • Views: 4,327
    Killste
    02.10.12 11:05 Go to last post

  2. Trade problem

    Hello ;can anybody from support team help me with this bug with trading ? logoff and logon doesn`t work this bug occurs today when i logged to...

    Started by bildo, 02.10.12 09:19
    1 Attachment(s)
    • Replies: 2
    • Views: 6,061
    Killste
    02.10.12 10:56 Go to last post

  3. Thumbs down why cant Blue byte fix the Chat switching problem rather then bans for accidentally p

    why cant Blue byte fix the Chat switching problem so it dose not switch back to G1 all the time rather then bans for accidentally posting a trade in...

    Started by G_Man, 02.10.12 00:13
    bans, bugs, chat, chatserver
    • Replies: 5
    • Views: 854,971
    Killste
    02.10.12 04:26 Go to last post

  4. Wild Mary, WTF?

    I sent 199 cav on Wild Mary and her 199 Guard Dogs. The battle report doesnt show 199 Guard Dogs but 200 and no(!) Wild Mary... whats even more...

    Started by Zavvy, 16.01.12 18:24
    2 Pages •
    1 2
    • Replies: 16
    • Views: 171,179
    frankie83
    01.10.12 22:08 Go to last post

  5. Quiting this

    Hi, Maybe I can not find or there is not such feature, but I am very disappointed that I can not decline/quit from this stuff. I have come to...

    Started by Shumurs, 01.10.12 16:47
    • Replies: 2
    • Views: 6,519
    Nogbad
    01.10.12 18:13 Go to last post

  6. Exclamation Unable to Play Servers down?

    Anyone else unable to play? I get this message: We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. ...

    Started by Marixsa, 12.04.12 00:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 31
    • Views: 163,387
    Umayma
    01.10.12 04:51 Go to last post

  7. Genral and troop lost

    I finished with my friend's adventure, then I found my star menu have 2 vertern and 10 general. But I just have 1 vertern and 5 general. After I...

    Started by nwshinn, 30.09.12 11:47
    • Replies: 0
    • Views: 5,102
    nwshinn
    30.09.12 11:47 Go to last post

  8. Bug quest

    Hi, I finishing quest The Island of the Pirates, and don't got rewards, island is empty

    Started by Murkinis, 30.09.12 09:41
    • Replies: 2
    • Views: 1,967
    Murkinis
    30.09.12 11:20 Go to last post

  9. Cannot connect to chat server

    Continuos message saing 'cannot connect to chat server'. No chat or trade tabs.

    Started by Newob, 30.09.12 05:36
    • Replies: 0
    • Views: 3,869
    Newob
    30.09.12 05:36 Go to last post

  10. mines not producing

    have a lv2 copper mine in s2 on newfoundland server that isnt producing, says i have no settlers when i clearly do, plus the mines been running for 2...

    Started by Grimboll, 29.09.12 11:01
    • Replies: 4
    • Views: 29,627
    Killste
    30.09.12 01:26 Go to last post

  11. Unhappy Declined offers

    I'm sure that this is a bug. Whenever one of my offers is declined, it shows up on the mail again and again even though I accept it.

    Started by kwars, 29.09.12 10:00
    • Replies: 2
    • Views: 4,255
    Kamedroen
    29.09.12 23:26 Go to last post

  12. szint lépés?

    [removed] Hello KicsiJS, Please use English on the forum :). Sinister-King

    Started by KicsiJS, 29.09.12 17:21
    • Replies: 1
    • Views: 10,017
    Killste
    29.09.12 20:49 Go to last post

  13. Thumbs down Erased!

    I posted a thread earlier today about being shut out from the game - "Your zone was automatically blocked." I then tried an alternative link I found...

    Started by Umayma, 29.09.12 18:53
    • Replies: 1
    • Views: 2,475
    Killste
    29.09.12 20:46 Go to last post

  14. Economy overview

    if you upgrade a building then produced it. But if you look at the economy overview seems like it produces lolixius

    Started by lolixius, 29.09.12 14:49
    • Replies: 0
    • Views: 35,940
    lolixius
    29.09.12 14:49 Go to last post

  15. Can't load the game!

    From two weeks ago i can't load the game normally! The percent display goes to 95% and stops! I've already deleted the cookies as well, and tried...

    Started by Andr3w, 29.09.12 08:43
    • Replies: 0
    • Views: 50,144
    Andr3w
    29.09.12 08:43 Go to last post

  16. Troops lost in transfer (Not assigned)

    Just for some info Today i cleared an (invited) adventure VTV, i had 121 Soilders left on the island. I finished and the troop transportation...

    Started by the-swede, 28.09.12 13:34
    • Replies: 1
    • Views: 9,362
    jbmarg
    28.09.12 16:30 Go to last post

  17. Outlaws does not finish after defeating all camps!

    Hi, have finished Outlaws for the 50th or something time, but this time it does not want to finish. There is no pop-up saying quest finished and...

    Started by Shelob81, 27.09.12 15:06
    • Replies: 3
    • Views: 249,201
    Volaxad
    28.09.12 12:11 Go to last post

  18. Problem after maintenance

    Well, my generals were in the "Horseback" adventure and now, after the maintenance, I don't see neither the adventure mini-window neither my generals...

    Started by Volaxad, 27.09.12 08:58
    • Replies: 2
    • Views: 5,202
    Volaxad
    28.09.12 12:06 Go to last post

  19. An error was detected on this zone!

    For more then 2 weeks i cant access my island - every time i try to log in i get this message ( An error was detected on this zone! Pls try again! )...

    Started by eIronwolf, 28.09.12 04:49
    • Replies: 0
    • Views: 27,169
    eIronwolf
    28.09.12 04:49 Go to last post

  20. About Getting back "Building Licence" after demolishing building.

    Hi there, I have a problem about getting back "Building Licence" after demolishing the building: copper mine, and iron mine for example. I saw...

    Started by CuCai, 27.09.12 13:02
    • Replies: 1
    • Views: 84,464
    Nogbad
    27.09.12 17:04 Go to last post
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