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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,681
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,953
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,548
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,718,008
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,719
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,402
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Bug quest

    Hi, I finishing quest The Island of the Pirates, and don't got rewards, island is empty

    Started by Murkinis, 30.09.12 09:41
    • Replies: 2
    • Views: 1,935
    30.09.12 11:20 Go to last post
  2. Cannot connect to chat server

    Continuos message saing 'cannot connect to chat server'. No chat or trade tabs.

    Started by Newob, 30.09.12 05:36
    • Replies: 0
    • Views: 3,734
    30.09.12 05:36 Go to last post
  3. mines not producing

    have a lv2 copper mine in s2 on newfoundland server that isnt producing, says i have no settlers when i clearly do, plus the mines been running for 2...

    Started by Grimboll, 29.09.12 11:01
    • Replies: 4
    • Views: 29,543
    30.09.12 01:26 Go to last post
  4. Unhappy Declined offers

    I'm sure that this is a bug. Whenever one of my offers is declined, it shows up on the mail again and again even though I accept it.

    Started by kwars, 29.09.12 10:00
    • Replies: 2
    • Views: 4,226
    29.09.12 23:26 Go to last post
  5. szint lépés?

    [removed] Hello KicsiJS, Please use English on the forum :). Sinister-King

    Started by KicsiJS, 29.09.12 17:21
    • Replies: 1
    • Views: 10,003
    29.09.12 20:49 Go to last post
  6. Thumbs down Erased!

    I posted a thread earlier today about being shut out from the game - "Your zone was automatically blocked." I then tried an alternative link I found...

    Started by Umayma, 29.09.12 18:53
    • Replies: 1
    • Views: 2,457
    29.09.12 20:46 Go to last post
  7. Economy overview

    if you upgrade a building then produced it. But if you look at the economy overview seems like it produces lolixius

    Started by lolixius, 29.09.12 14:49
    • Replies: 0
    • Views: 35,768
    29.09.12 14:49 Go to last post
  8. Can't load the game!

    From two weeks ago i can't load the game normally! The percent display goes to 95% and stops! I've already deleted the cookies as well, and tried...

    Started by Andr3w, 29.09.12 08:43
    • Replies: 0
    • Views: 50,109
    29.09.12 08:43 Go to last post
  9. Troops lost in transfer (Not assigned)

    Just for some info Today i cleared an (invited) adventure VTV, i had 121 Soilders left on the island. I finished and the troop transportation...

    Started by the-swede, 28.09.12 13:34
    • Replies: 1
    • Views: 9,254
    28.09.12 16:30 Go to last post
  10. Outlaws does not finish after defeating all camps!

    Hi, have finished Outlaws for the 50th or something time, but this time it does not want to finish. There is no pop-up saying quest finished and...

    Started by Shelob81, 27.09.12 15:06
    • Replies: 3
    • Views: 249,106
    28.09.12 12:11 Go to last post
  11. Problem after maintenance

    Well, my generals were in the "Horseback" adventure and now, after the maintenance, I don't see neither the adventure mini-window neither my generals...

    Started by Volaxad, 27.09.12 08:58
    • Replies: 2
    • Views: 5,148
    28.09.12 12:06 Go to last post
  12. An error was detected on this zone!

    For more then 2 weeks i cant access my island - every time i try to log in i get this message ( An error was detected on this zone! Pls try again! )...

    Started by eIronwolf, 28.09.12 04:49
    • Replies: 0
    • Views: 26,615
    28.09.12 04:49 Go to last post
  13. About Getting back "Building Licence" after demolishing building.

    Hi there, I have a problem about getting back "Building Licence" after demolishing the building: copper mine, and iron mine for example. I saw...

    Started by CuCai, 27.09.12 13:02
    • Replies: 1
    • Views: 84,434
    27.09.12 17:04 Go to last post
  14. Play now button dont work?

    I logged on this morning with no problems and the PLAY NOW button allowed me to connect with the map. Now when I press PLAY NOW button there is no...

    Started by Peanut1981, 27.09.12 16:51
    • Replies: 3
    • Views: 31,425
    27.09.12 17:03 Go to last post
  15. Can't please general on the map and thereby complete quest nr. 15

    Hi, Can't please general on the map and thereby complete quest nr. 15. He is invisiable and so is the barracks currently?

    Started by PeDahl, 27.09.12 16:24
    • Replies: 2
    • Views: 8,265
    27.09.12 16:55 Go to last post
  16. connection to server lost

    seem to get this in strange doses. one minute i log in and can play for hours. the next it plays for about 30 seconds anyone had this and...

    Started by maffy1908, 24.09.12 19:10
    • Replies: 2
    • Views: 7,315
    27.09.12 15:38 Go to last post
  17. Server lags for last week

    I' am experiencing huge server lags during the "rush hour" so in the evening e.g. 6 p.m. to 10 p.m. I am 100% sure it's server lags, like it used to...

    Started by BattleOverlord, 26.09.12 19:53
    • Replies: 1
    • Views: 9,280
    27.09.12 09:02 Go to last post
  18. maintenances???

    Tomorrow's maintenance will take place from 00:30h to 05:00h GMT+1 (UK time). Don't forget to check the forum for the latest news, events and...

    Started by colinslayer, 26.09.12 23:21
    • Replies: 4
    • Views: 6,174
    27.09.12 08:37 Go to last post
  19. What you see - and what you get.

    Haven't had trouble with an adventure since May - but today I really experienced a bad one. And on top of that - I ended up in the hands of a...

    Started by ksinori, 14.09.12 17:49
    3 Pages
    1 2 3
    • Replies: 22
    • Views: 50,709
    26.09.12 18:24 Go to last post
  20. No Chat Server??

    What happened? We were all chatting away happily then it started failing on us one at a time until we were reduced to mailing each other!! Fixed...

    Started by Heafrager, 26.09.12 09:25
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 58,241
    26.09.12 12:31 Go to last post

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