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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,329
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,198
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,269
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,796
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,151
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,075
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server Call Failed -- Connection to server lost

    "Please click OK to refresh your client" OK, I'm getting very fed up with being kicked every now and then, and sometimes not able to connect at...

    Started by EmperorScruffy, 15.08.12 12:03
    • Replies: 5
    • Views: 102,539
    QueenJules
    02.09.12 02:43 Go to last post

  2. Exclamation Daily login reward bug

    Today when I logged in to the game, the login reward box appeared as usual, but only had red X's upon the reward cards. It was my first login today...

    Started by Lord_Fartwangler, 01.09.12 18:50
    • Replies: 1
    • Views: 6,770
    Nogbad
    02.09.12 01:20 Go to last post

  3. Upgrading water mill from level 3 to 4 taking forever

    It was last Friday that I decided to upgrade my little water mill, which is supposed to take 24 hours. Now, a week later, it's still at 58%. It's...

    Started by ItsKarl, 31.08.12 19:27
    • Replies: 4
    • Views: 14,588
    ItsKarl
    01.09.12 16:30 Go to last post

  4. Question trade glitch next offer 11 days

    I have been using trade regularly and never had a problem, When I logged in last night I couldn't put up a trade offer because it said next offer...

    Started by Major-Major, 01.09.12 03:23
    bug, trade
    • Replies: 3
    • Views: 4,971
    Major-Major
    01.09.12 16:07 Go to last post

  5. Problem in trading goods

    Hello, A few minutes ago 2 people reacted on my request to buy 50 granite for 25 maps. When I agreed to the deal instead off gaining 50 maps, I...

    Started by Martin2850, 29.08.12 18:02
    • Replies: 3
    • Views: 7,547
    Qualan
    01.09.12 14:52 Go to last post

  6. can't build in captured sectors?

    I have defeated all the bandit camps in 3 sectors but I can't build anything other than a garrison? I am level 21, and I have building licenses...

    Started by QueenofCydonia, 30.08.12 20:28
    • Replies: 3
    • Views: 5,349
    QueenofCydonia
    31.08.12 20:06 Go to last post

  7. Whisper Function Not Working ?

    The tab on my Whisper function is constantly flashing. When accessed there are no messages , neither can I select anyone or type any messages in the...

    Started by Walsz, 24.08.12 05:58
    chat, whisper
    • Replies: 3
    • Views: 25,439
    Legawien
    31.08.12 02:27 Go to last post

  8. lvl 4 Barracks and PH producing time

    Is it me, or the Barracks and Provision House lvl 4 dont decrease the produce time by 33%? Cause on lvl 3 i need 1 min for a recruit, now ,with...

    Started by RuXeR, 08.08.12 11:24
    • Replies: 5
    • Views: 17,467
    Dilbe
    29.08.12 16:02 Go to last post

  9. Exclamation Does not register Militia trained in barracks

    Hi, I have the task: Behind your back. Unfortunally it does not register any Militaria when they are trained.:mad: Can anyone help

    Started by FunkyFred, 05.07.12 10:25
    • Replies: 3
    • Views: 7,197
    Daveanus
    28.08.12 19:59 Go to last post

  10. Exclamation Accepted Adventure invite not working properly

    I was trading lootspots with another player and its not working properly. We were both doing stealing from the rich and traded the spare lootspots...

    Started by Kotugo, 08.05.12 12:54
    • Replies: 7
    • Views: 22,192
    Blamuut
    28.08.12 18:10 Go to last post

  11. Bugged trades on Sandy Cove

    Bah, I am stoopid :o

    Started by Dragavon, 27.08.12 19:07
    • Replies: 0
    • Views: 5,109
    Dragavon
    27.08.12 19:07 Go to last post

  12. Opera mainpage view

    Hi, In Opera the main page, shows the play now button incorrectly. Image enclosed.. The place were the button function is, in the frame, still...

    Started by gatchina, 27.08.12 09:53
    1 Attachment(s)
    • Replies: 1
    • Views: 11,497
    BB_Azariel
    27.08.12 13:35 Go to last post

  13. Gold mine missing settler

    I placed a gold mine and it shows as having no settler even though settlers are available, it also seems to be mining the gold ore. Anyone else had...

    Started by VerbsWench, 27.08.12 09:22
    • Replies: 0
    • Views: 3,702
    VerbsWench
    27.08.12 09:22 Go to last post

  14. Can't get past lvl 10 on test server

    I can't get the quest about pine trees (having production of 12, planks of 360, etc) done so i'm literally stuck at lvl 10. Each time i get ahead...

    Started by Battlegirl, 24.08.12 17:57
    • Replies: 3
    • Views: 13,243
    Killste
    25.08.12 14:32 Go to last post

  15. Cannot complete the waiting quests

    Yesterday it was the first farm, I had all the materials waiting but cannot press the ok button, or finish. Today I canot complete the first wave...

    Started by Hexxus, 21.04.12 07:06
    waiting quests
    • Replies: 7
    • Views: 82,384
    Killste
    25.08.12 14:30 Go to last post

  16. cheap general?

    What is the price of the next explorer in the tavern? I am lvl42 and bought 3 explorers before in the tavern, this is what I get now: ...

    Started by Socrates, 23.08.12 21:42
    • Replies: 3
    • Views: 12,490
    Killste
    25.08.12 14:28 Go to last post

  17. timber worm the quest

    ffs why dosent it finish, for like weeks its bin there the quest, make 50 wood available and 50 real woods. well you cant technically make it...

    Started by lovespeedpiet, 24.08.12 13:21
    • Replies: 0
    • Views: 1,740
    lovespeedpiet
    24.08.12 13:21 Go to last post

  18. Can't enter this game......Ask for help~~~~~~~

    After I login the website , I clicked the "Play Now" bottom , but the game not loading or connecting . The window is empty and it just stops with...

    Started by May-may, 23.08.12 11:02
    • Replies: 4
    • Views: 9,608
    Stoja74
    24.08.12 13:04 Go to last post

  19. Unhappy Can't upgrade any building in tutorial at level 14

    I've joined game this week and tried to solve quests as they have been shown in Quests list. Now I achieved level no. 14 and I can't solve quest...

    Started by Rudidlo, 23.08.12 20:11
    level 14, upgrade, upgrading
    • Replies: 4
    • Views: 35,920
    Rudidlo
    24.08.12 11:57 Go to last post

  20. Question About Buffs ITEM production

    This week, I like the usual production Aunt Irma's Gift Basket,8 groups of 25 units probably do but did not appear in my Star Menu inside what...

    Started by Tony834016, 24.08.12 06:44
    • Replies: 1
    • Views: 3,071
    Qualan
    24.08.12 08:41 Go to last post
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