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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

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  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 159
    • Views: 3,381
    Mendosino
    Today 16:51 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Exclamation Problem with scroll in chat window and zooming in and out

    Hi, Just found out that i can't zooming in and zooming out with my scroll in mouse, + and - working well. Cant scroll chat window either. I...

    Started by Blant, 02.10.12 16:03
    2 Pages •
    1 2
    • Replies: 16
    • Views: 53,895
    RiskyBiscuits
    04.10.12 17:23 Go to last post

  2. VTV play time

    I joined today someone's VtV, how can he have more then 8 days ??

    Started by Orca45, 04.10.12 12:48
    • Replies: 1
    • Views: 10,017
    Dilbe
    04.10.12 15:06 Go to last post

  3. Recovery Time battle hard general

    I play a lot of VTV, where at the end, my battle hard general/veteran had to recover. The last view days i think the recovery time is much longer...

    Started by Orca45, 04.10.12 12:14
    • Replies: 1
    • Views: 11,253
    Sinister-King
    04.10.12 12:53 Go to last post

  4. Buff exploit

    Do we have any news on when this is going to be fixed? Since the other thread about this (Golden parrot exploit) was last updated over 2 months ago...

    Started by EternalPink, 03.10.12 00:52
    • Replies: 4
    • Views: 22,483
    Nogbad
    03.10.12 19:24 Go to last post

  5. Thumbs down lolwat? kicked from chat..

    Hello there! I dont know where to put this so i'll write it here.. [censored] or something just kicked me from chat and blocked me from there...

    Started by TimWin, 03.10.12 14:54
    ????, blocked, chat, mod, nonenglish
    • Replies: 1
    • Views: 24,367
    BB_Dantesama
    03.10.12 15:29 Go to last post

  6. Account migration from Facebook login to Uplay login Issue

    Hello, I wanted to switch the connection through FB of TSO to Uplay service (big mistake). It seems that this migration service doesn't work...

    Started by Ionut29, 24.09.12 14:11
    2 Pages •
    1 2
    • Replies: 10
    • Views: 308,751
    BB_Dantesama
    03.10.12 14:49 Go to last post

  7. cant get in game

    hi i cant get in game this morning keeps saying error try again. i can get on my other server tho

    Started by MrBeers30, 02.10.12 10:57
    • Replies: 2
    • Views: 7,303
    MrBeers30
    02.10.12 15:20 Go to last post

  8. Cool can't build wheatfeld !!!

    it just want show at the screen after picking it from the build menu...

    Started by matekordis, 02.10.12 13:23
    • Replies: 0
    • Views: 3,263
    matekordis
    02.10.12 13:23 Go to last post

  9. certificate

    just bought new certificate for new member and it didnt enlarge my guild, now im whitout 400c and a friend!! any solutions?

    Started by Emonc, 02.10.12 11:08
    • Replies: 4
    • Views: 4,390
    Killste
    02.10.12 12:05 Go to last post

  10. Trade problem

    Hello ;can anybody from support team help me with this bug with trading ? logoff and logon doesn`t work this bug occurs today when i logged to...

    Started by bildo, 02.10.12 10:19
    1 Attachment(s)
    • Replies: 2
    • Views: 6,464
    Killste
    02.10.12 11:56 Go to last post

  11. Thumbs down why cant Blue byte fix the Chat switching problem rather then bans for accidentally p

    why cant Blue byte fix the Chat switching problem so it dose not switch back to G1 all the time rather then bans for accidentally posting a trade in...

    Started by G_Man, 02.10.12 01:13
    bans, bugs, chat, chatserver
    • Replies: 5
    • Views: 855,711
    Killste
    02.10.12 05:26 Go to last post

  12. Wild Mary, WTF?

    I sent 199 cav on Wild Mary and her 199 Guard Dogs. The battle report doesnt show 199 Guard Dogs but 200 and no(!) Wild Mary... whats even more...

    Started by Zavvy, 16.01.12 18:24
    2 Pages •
    1 2
    • Replies: 16
    • Views: 171,587
    frankie83
    01.10.12 23:08 Go to last post

  13. Quiting this

    Hi, Maybe I can not find or there is not such feature, but I am very disappointed that I can not decline/quit from this stuff. I have come to...

    Started by Shumurs, 01.10.12 17:47
    • Replies: 2
    • Views: 7,019
    Nogbad
    01.10.12 19:13 Go to last post

  14. Exclamation Unable to Play Servers down?

    Anyone else unable to play? I get this message: We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. ...

    Started by Marixsa, 12.04.12 01:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 31
    • Views: 164,699
    Umayma
    01.10.12 05:51 Go to last post

  15. Genral and troop lost

    I finished with my friend's adventure, then I found my star menu have 2 vertern and 10 general. But I just have 1 vertern and 5 general. After I...

    Started by nwshinn, 30.09.12 12:47
    • Replies: 0
    • Views: 6,039
    nwshinn
    30.09.12 12:47 Go to last post

  16. Bug quest

    Hi, I finishing quest The Island of the Pirates, and don't got rewards, island is empty

    Started by Murkinis, 30.09.12 10:41
    • Replies: 2
    • Views: 2,035
    Murkinis
    30.09.12 12:20 Go to last post

  17. Cannot connect to chat server

    Continuos message saing 'cannot connect to chat server'. No chat or trade tabs.

    Started by Newob, 30.09.12 06:36
    • Replies: 0
    • Views: 4,271
    Newob
    30.09.12 06:36 Go to last post

  18. mines not producing

    have a lv2 copper mine in s2 on newfoundland server that isnt producing, says i have no settlers when i clearly do, plus the mines been running for 2...

    Started by Grimboll, 29.09.12 12:01
    • Replies: 4
    • Views: 29,743
    Killste
    30.09.12 02:26 Go to last post

  19. Unhappy Declined offers

    I'm sure that this is a bug. Whenever one of my offers is declined, it shows up on the mail again and again even though I accept it.

    Started by kwars, 29.09.12 11:00
    • Replies: 2
    • Views: 4,302
    Kamedroen
    30.09.12 00:26 Go to last post

  20. szint lépés?

    [removed] Hello KicsiJS, Please use English on the forum :). Sinister-King

    Started by KicsiJS, 29.09.12 18:21
    • Replies: 1
    • Views: 10,052
    Killste
    29.09.12 21:49 Go to last post
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