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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 151
    • Views: 3,381
    Graciethecat
    Yesterday 18:58 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Economy overview

    if you upgrade a building then produced it. But if you look at the economy overview seems like it produces lolixius

    Started by lolixius, 29.09.12 15:49
    • Replies: 0
    • Views: 36,429
    lolixius
    29.09.12 15:49 Go to last post

  2. Can't load the game!

    From two weeks ago i can't load the game normally! The percent display goes to 95% and stops! I've already deleted the cookies as well, and tried...

    Started by Andr3w, 29.09.12 09:43
    • Replies: 0
    • Views: 50,258
    Andr3w
    29.09.12 09:43 Go to last post

  3. Troops lost in transfer (Not assigned)

    Just for some info Today i cleared an (invited) adventure VTV, i had 121 Soilders left on the island. I finished and the troop transportation...

    Started by the-swede, 28.09.12 14:34
    • Replies: 1
    • Views: 9,511
    jbmarg
    28.09.12 17:30 Go to last post

  4. Outlaws does not finish after defeating all camps!

    Hi, have finished Outlaws for the 50th or something time, but this time it does not want to finish. There is no pop-up saying quest finished and...

    Started by Shelob81, 27.09.12 16:06
    • Replies: 3
    • Views: 249,424
    Volaxad
    28.09.12 13:11 Go to last post

  5. Problem after maintenance

    Well, my generals were in the "Horseback" adventure and now, after the maintenance, I don't see neither the adventure mini-window neither my generals...

    Started by Volaxad, 27.09.12 09:58
    • Replies: 2
    • Views: 5,335
    Volaxad
    28.09.12 13:06 Go to last post

  6. An error was detected on this zone!

    For more then 2 weeks i cant access my island - every time i try to log in i get this message ( An error was detected on this zone! Pls try again! )...

    Started by eIronwolf, 28.09.12 05:49
    • Replies: 0
    • Views: 29,209
    eIronwolf
    28.09.12 05:49 Go to last post

  7. About Getting back "Building Licence" after demolishing building.

    Hi there, I have a problem about getting back "Building Licence" after demolishing the building: copper mine, and iron mine for example. I saw...

    Started by CuCai, 27.09.12 14:02
    • Replies: 1
    • Views: 84,594
    Nogbad
    27.09.12 18:04 Go to last post

  8. Play now button dont work?

    I logged on this morning with no problems and the PLAY NOW button allowed me to connect with the map. Now when I press PLAY NOW button there is no...

    Started by Peanut1981, 27.09.12 17:51
    • Replies: 3
    • Views: 31,555
    Peanut1981
    27.09.12 18:03 Go to last post

  9. Can't please general on the map and thereby complete quest nr. 15

    Hi, Can't please general on the map and thereby complete quest nr. 15. He is invisiable and so is the barracks currently?

    Started by PeDahl, 27.09.12 17:24
    1 Attachment(s)
    • Replies: 2
    • Views: 8,567
    Nogbad
    27.09.12 17:55 Go to last post

  10. connection to server lost

    seem to get this in strange doses. one minute i log in and can play for hours. the next it plays for about 30 seconds anyone had this and...

    Started by maffy1908, 24.09.12 20:10
    • Replies: 2
    • Views: 7,392
    Scoville
    27.09.12 16:38 Go to last post

  11. Server lags for last week

    I' am experiencing huge server lags during the "rush hour" so in the evening e.g. 6 p.m. to 10 p.m. I am 100% sure it's server lags, like it used to...

    Started by BattleOverlord, 26.09.12 20:53
    • Replies: 1
    • Views: 9,350
    BB_Dantesama
    27.09.12 10:02 Go to last post

  12. maintenances???

    Tomorrow's maintenance will take place from 00:30h to 05:00h GMT+1 (UK time). Don't forget to check the forum for the latest news, events and...

    Started by colinslayer, 27.09.12 00:21
    • Replies: 4
    • Views: 6,309
    BB_Dantesama
    27.09.12 09:37 Go to last post

  13. What you see - and what you get.

    Haven't had trouble with an adventure since May - but today I really experienced a bad one. And on top of that - I ended up in the hands of a...

    Started by ksinori, 14.09.12 18:49
    3 Pages •
    1 2 3
    • Replies: 22
    • Views: 51,147
    Killste
    26.09.12 19:24 Go to last post

  14. No Chat Server??

    What happened? We were all chatting away happily then it started failing on us one at a time until we were reduced to mailing each other!! Fixed...

    Started by Heafrager, 26.09.12 10:25
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 58,970
    BB_Dantesama
    26.09.12 13:31 Go to last post

  15. Thumbs down Ban..inappropriate language

    Hi, i have a chat and trading ban, because i said something maybe what he didnt want to hear. But the reason, why i'm writting in here is, why i...

    Started by Dawoss, 25.09.12 21:26
    • Replies: 2
    • Views: 7,249
    MOD_Daz
    26.09.12 06:05 Go to last post

  16. Daily quest "Deer Crossing"

    The quest is asking to have at least 1 updated hunter(s), i do have 1 hunters that is level 2 and the quest is not getting completed, it is not in...

    Started by Ainte, 18.08.12 10:50
    • Replies: 9
    • Views: 22,180
    fishhorn
    25.09.12 16:04 Go to last post

  17. Too many generals

    After a friend finished an adventure for me a few days ago, while I was logged out, I came back in and i see 8 garrisons. I tried to click on some...

    Started by w192, 25.09.12 15:15
    • Replies: 0
    • Views: 17,009
    w192
    25.09.12 15:15 Go to last post

  18. Trade issue - premature deduction of goods

    Hi, when initiating a trade I noticed on the economic overview that as soon as I pressed the trade send request the goods in my warehouse was...

    Started by Zapki, 23.09.12 00:02
    • Replies: 3
    • Views: 10,779
    Dilbe
    24.09.12 13:50 Go to last post

  19. I can,t Loggon to my accaunt

    I can,t Loggon to my accaunt when i loggon its writen an error was detected on this zone. Please try again! and im trying 10 days :(

    Started by r1cco, 24.09.12 08:05
    • Replies: 0
    • Views: 3,575
    r1cco
    24.09.12 08:05 Go to last post

  20. gild quest

    I cant finish my GQ, why ?

    Started by bradanov77, 22.09.12 12:37
    2 Attachment(s)
    • Replies: 4
    • Views: 12,378
    bradanov77
    23.09.12 09:29 Go to last post
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