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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,141
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,662
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,083
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,708,864
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,237
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,821
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Trading

    Hello, I'm wondering if I'm the only one with such trading problem: I've made offer on Trade tab. After receiving responses, I click on Accept...

    Started by Savikas, 11.09.12 11:09
    • Replies: 0
    • Views: 8,260
    Savikas
    11.09.12 11:09 Go to last post

  2. economy overview for upgrading buildings is wrong

    It seems like the buildings that are currently being upgraded are still producing stuff. (This error does not occur for buildings on Zzzzz)

    Started by seeKlord, 04.09.12 14:50
    • Replies: 7
    • Views: 51,786
    Dilbe
    11.09.12 10:53 Go to last post

  3. Time for the geologist to find resource didn't count down for at least 20 minutes.

    Time for the geologist to find resource didn't count down for at least 20 minutes.

    Started by Yooha, 09.09.12 05:38
    • Replies: 1
    • Views: 7,675
    weikka
    10.09.12 17:28 Go to last post

  4. Invisible Marble Deposit

    Although still appears to be working the marble deposit in the first sector has gone invisible. My geologist still finds it once depleted and...

    Started by Alryno, 09.09.12 15:32
    3 Attachment(s)
    • Replies: 2
    • Views: 21,665
    Alryno
    10.09.12 14:06 Go to last post

  5. Pinewood cutter not working

    Hi! I have a level 3 Pinewood cutter in the first Sector that is not employed, although I have unemployed settlers. I am in Sandycove (Realm 3). ...

    Started by MagnusE, 09.09.12 00:51
    • Replies: 1
    • Views: 9,106
    Dilbe
    09.09.12 22:10 Go to last post

  6. Pressing 's' gives me an error message

    Hi all. I've noticed that with the w a s d keys i can move around the map. But with the s key i get an error popup with 'undefined text'. its...

    Started by Electrical, 09.09.12 17:26
    • Replies: 2
    • Views: 64,277
    Killste
    09.09.12 20:23 Go to last post

  7. Angry barracks

    is it normal that the training of troeps stops when I the barracks upgraad :mad:

    Started by lolixius, 09.09.12 19:32
    • Replies: 3
    • Views: 19,033
    Killste
    09.09.12 20:18 Go to last post

  8. closed trade messages.

    When you offer a trade to a player and they do not want to complete, there are currently two options for them. They can decline your trade, which...

    Started by Chillybeanie, 09.09.12 18:40
    • Replies: 0
    • Views: 13,529
    Chillybeanie
    09.09.12 18:40 Go to last post

  9. chat scrolling

    trying to scroll to re-read prior chat is buggy, it jumps and you can't maneuver to the precise place you want to read well. Tyvm

    Started by Chillybeanie, 09.09.12 18:37
    • Replies: 0
    • Views: 6,085
    Chillybeanie
    09.09.12 18:37 Go to last post

  10. Post Building not showing in the building que

    As you see on my screenie, I'm building 3 buildings (3 wells, marked with yellow color). But only two of them shows up on the que. [/URL] ...

    Started by Toothpaste, 09.09.12 13:51
    bug, building, building que
    • Replies: 1
    • Views: 24,860
    Sinister-King
    09.09.12 14:00 Go to last post

  11. File failed to load

    Ever since the stress test I cant seem to stay log on for very long, I keep getting this error "file failed to load, the client was unable to load a...

    Started by Rislem, 08.09.12 18:18
    • Replies: 0
    • Views: 31,913
    Rislem
    08.09.12 18:18 Go to last post

  12. Bronze production Error

    Hi i have bee producing bronze all day and i have logged back on and all it has produced is 7 in 6 hours. I have all the materials needed and the...

    Started by Cregie, 08.09.12 15:25
    • Replies: 2
    • Views: 13,608
    Cregie
    08.09.12 18:09 Go to last post

  13. Uplay vs Facebook login

    Hey all I have a Facebook login, but my my friend have a Uplay login, my question is why cant we se and be friend whit eats other ? Regards...

    Started by Sir_Grann, 08.09.12 12:50
    • Replies: 1
    • Views: 77,489
    Dilbe
    08.09.12 17:58 Go to last post

  14. Quest - More wheat

    This quest requires a level I wheatfield to be built, but there is no Finish or Cancel button, only Close.

    Started by meggy, 08.09.12 10:34
    • Replies: 0
    • Views: 8,214
    meggy
    08.09.12 10:34 Go to last post

  15. Cant log in

    Ever since the stress test the lag has been incredibly high, I cant seem to log onto settlers from any PC, my friends told me there experiencing the...

    Started by Rislem, 08.09.12 10:03
    • Replies: 0
    • Views: 3,796
    Rislem
    08.09.12 10:03 Go to last post

  16. Server Issues 14-15h 07-08-2012

    Server Issues 14-15h 07-08-2012: -who had problems in settlers at this time? what problems? there was mass issues on server but seems support isnt...

    Started by IMarduk, 07.09.12 17:44
    • Replies: 4
    • Views: 7,341
    Miramazzie
    07.09.12 21:46 Go to last post

  17. I have free settlers, but they don't working

    I have 0 free settlers. I built a farm, naturally nobady working there. I upgrade this farm. I have free settlers, but nobody working the level 2...

    Started by Torq74, 07.09.12 10:32
    1 Attachment(s)
    • Replies: 2
    • Views: 8,679
    Dilbe
    07.09.12 14:35 Go to last post

  18. Lagg

    Hey , Since today I'm very laggy after the test trading.. this is permanent:D? Cyaa

    Started by MkaayZ, 07.09.12 13:53
    • Replies: 0
    • Views: 2,109
    MkaayZ
    07.09.12 13:53 Go to last post

  19. Connection failure

    I haven't been able to get onto the settlers as when i go to play, it says that there is a connection failure, but there is nothing wrong with my...

    Started by LadyShell, 17.08.12 18:24
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 27,761
    BB_Dantesama
    07.09.12 13:04 Go to last post

  20. Undefined Text error

    getting a darkened out screen with 'undefined [text]' pop-up with options yes or no. yes makes a flash request to camera or something? ( i denied...

    Started by Westminster, 05.09.12 12:44
    • Replies: 3
    • Views: 9,727
    Westminster
    07.09.12 10:50 Go to last post
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