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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,551
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,966
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,385,049
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,307
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 788,007
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,440
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Post Wheatfield Level Bug

    I've just discovered a bug in the handling of Wheatfields, when you gain the ability to build higher level versions. I have a small farming area...

    Started by YenRug, 11.08.12 01:05
    • Replies: 1
    • Views: 6,950
    lamurmela
    11.08.12 18:20 Go to last post

  2. TSO Testing

    Hello I have been trying to Log In to TSO Testing but I just cant get past the Log In page - I am using the same Log In details that I would use...

    Started by Coralus, 11.08.12 00:37
    • Replies: 8
    • Views: 79,357
    Killste
    11.08.12 11:58 Go to last post

  3. Continued crashing computer while playing TSO with Google Chrome

    After updating EVERYTHING I stumbled to this: http://code.google.com/p/chromium/issues/detail?id=130505 If you scroll down you see pic...

    Started by JDee1221, 10.08.12 19:24
    chrome, crash, reboot
    • Replies: 1
    • Views: 11,165
    Poppy2012
    11.08.12 11:09 Go to last post

  4. Question zone locked ?

    Had my account reset by support for me, had message saying it will be completed soon, every time i try to log in it say "zone locked for support" and...

    Started by Calitu, 10.08.12 23:30
    • Replies: 1
    • Views: 15,618
    Calitu
    11.08.12 00:05 Go to last post

  5. Exclamation Unexpected maintenance 2012-08-12 evening

    When will the game be available again? 3h waiting and no game on Newfundland I assume online game should have 24/7 support. And so my building...

    Started by glingor, 10.08.12 22:01
    • Replies: 0
    • Views: 3,267
    glingor
    10.08.12 22:01 Go to last post

  6. Test server: Main quest, New Settlers

    Buying the settlers went fine. The issue began when I tried to add the 25 population to the mayor house. Nothing happened for 5 minutes of waiting so...

    Started by Safron, 10.08.12 14:31
    • Replies: 2
    • Views: 11,054
    Safron
    10.08.12 14:58 Go to last post

  7. there should be a saver way to pay this is rediculous

    i bought the nords from *** and if send the money, and he never send the adventure he wend offline and after he was back online he sayd that he didnt...

    Started by Louw, 07.08.12 21:52
    • Replies: 7
    • Views: 96,764
    Mooh
    10.08.12 11:32 Go to last post

  8. Counterfeit membership problem

    Hello I bought the Counterfeit membership to be guild member. After I used it to Guild house (Guild CS and i used it on admins island) it turns to...

    Started by g3c0, 09.08.12 12:35
    • Replies: 2
    • Views: 8,621
    g3c0
    09.08.12 13:07 Go to last post

  9. Problems loading loading the game? Solution here!

    Many player post about technical problems concerning chat loads fail, game not loading or game not connecting. Here are some solution you should...

    Started by Killste, 08.08.12 23:59
    • Replies: 0
    • Views: 27,742
    Killste
    08.08.12 23:59 Go to last post

  10. Camp intercept probably not intended

    I noticed a new feature regarding the way general pathing works in the southeast corner of the island: The hard camp in the next area...

    Started by Maugister, 03.08.12 08:52
    • Replies: 4
    • Views: 25,674
    Poppy2012
    08.08.12 14:17 Go to last post

  11. Talking buffing query

    Hi, Not sure whether this is a bug or problem or what! Basically i've been buffing my coal mines today with my own buffs and noticed that although...

    Started by Poppy2012, 08.08.12 14:15
    • Replies: 0
    • Views: 10,559
    Poppy2012
    08.08.12 14:15 Go to last post

  12. Mine upgrade failure

    Some of my mines refuse to upgrade - the upgrade button is not active, though I have the necessary resources. What's that? Should I report a bug? If...

    Started by Zlobnyx, 08.08.12 13:47
    • Replies: 1
    • Views: 6,154
    Qualan
    08.08.12 13:51 Go to last post

  13. invite gone missing

    I was invited by friend to a loot spot. He send invite, i didnt get the invite but he is not getting the invite back. and it has been 14-16 hours...

    Started by Angus_McGregor, 08.08.12 05:09
    no invite, problems
    • Replies: 0
    • Views: 4,138
    Angus_McGregor
    08.08.12 05:09 Go to last post

  14. Assigned unit caculation error

    The new population panel have an error counting of assigned units. I have 4 general one of them is a veteran general, so they could have 850 units at...

    Started by Crust, 07.08.12 17:11
    • Replies: 0
    • Views: 1,689
    Crust
    07.08.12 17:11 Go to last post

  15. Flash player

    Hi. I wanted to start the game and i got this message: In order to play The Settlers Online in the best possible conditions, you need to have an up...

    Started by thLex, 07.08.12 13:34
    • Replies: 2
    • Views: 64,811
    thLex
    07.08.12 13:45 Go to last post

  16. Unhappy chat loading fail

    When i tray to log in game my chat got a fail load,and i don't know hove to fix it. Start to thinking that i get chat ban,but no reason for it. any...

    Started by Mofoker, 03.08.12 20:16
    • Replies: 1
    • Views: 9,344
    BB_Azariel
    06.08.12 10:08 Go to last post

  17. Settlers Online making your computer reboot?

    Well it is not actually TSO but your Flash player. Go and update it to 11,3,300,268 or later. I had enabled automatic updates thus not suspecting...

    Started by JDee1221, 04.08.12 08:05
    • Replies: 1
    • Views: 3,691
    BB_Azariel
    06.08.12 10:01 Go to last post

  18. Recent Lag Problems

    Hello there, Has anyone been dealing with increased lag problems over the last week or so? Until last week, I'd never had more than 2 or 3...

    Started by Fearless_One, 03.08.12 01:00
    • Replies: 2
    • Views: 3,680
    BB_Azariel
    06.08.12 09:58 Go to last post

  19. Unhappy there is no more sound playing in my background

    what to do if the music fails allready one week... don't know how to fix it try'd everything...:(

    Started by AngelineMoore, 05.08.12 18:48
    • Replies: 1
    • Views: 7,463
    BB_Azariel
    06.08.12 09:31 Go to last post

  20. problem with loot spots

    i just paid for a loot spot got the invite ect ect and accepted but i could not access it to send my general or anything i cleared my cache and...

    Started by Stud73, 06.08.12 00:11
    • Replies: 1
    • Views: 15,404
    Qualan
    06.08.12 08:09 Go to last post
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