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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,992
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,723
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,081
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,225
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,032
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Invisible Marble Deposit

    Although still appears to be working the marble deposit in the first sector has gone invisible. My geologist still finds it once depleted and...

    Started by Alryno, 09.09.12 15:32
    3 Attachment(s)
    • Replies: 2
    • Views: 21,733
    Alryno
    10.09.12 14:06 Go to last post

  2. Pinewood cutter not working

    Hi! I have a level 3 Pinewood cutter in the first Sector that is not employed, although I have unemployed settlers. I am in Sandycove (Realm 3). ...

    Started by MagnusE, 09.09.12 00:51
    • Replies: 1
    • Views: 9,194
    Dilbe
    09.09.12 22:10 Go to last post

  3. Pressing 's' gives me an error message

    Hi all. I've noticed that with the w a s d keys i can move around the map. But with the s key i get an error popup with 'undefined text'. its...

    Started by Electrical, 09.09.12 17:26
    • Replies: 2
    • Views: 64,380
    Killste
    09.09.12 20:23 Go to last post

  4. Angry barracks

    is it normal that the training of troeps stops when I the barracks upgraad :mad:

    Started by lolixius, 09.09.12 19:32
    • Replies: 3
    • Views: 19,214
    Killste
    09.09.12 20:18 Go to last post

  5. closed trade messages.

    When you offer a trade to a player and they do not want to complete, there are currently two options for them. They can decline your trade, which...

    Started by Chillybeanie, 09.09.12 18:40
    • Replies: 0
    • Views: 13,675
    Chillybeanie
    09.09.12 18:40 Go to last post

  6. chat scrolling

    trying to scroll to re-read prior chat is buggy, it jumps and you can't maneuver to the precise place you want to read well. Tyvm

    Started by Chillybeanie, 09.09.12 18:37
    • Replies: 0
    • Views: 6,113
    Chillybeanie
    09.09.12 18:37 Go to last post

  7. Post Building not showing in the building que

    As you see on my screenie, I'm building 3 buildings (3 wells, marked with yellow color). But only two of them shows up on the que. [/URL] ...

    Started by Toothpaste, 09.09.12 13:51
    bug, building, building que
    • Replies: 1
    • Views: 25,451
    Sinister-King
    09.09.12 14:00 Go to last post

  8. File failed to load

    Ever since the stress test I cant seem to stay log on for very long, I keep getting this error "file failed to load, the client was unable to load a...

    Started by Rislem, 08.09.12 18:18
    • Replies: 0
    • Views: 32,819
    Rislem
    08.09.12 18:18 Go to last post

  9. Bronze production Error

    Hi i have bee producing bronze all day and i have logged back on and all it has produced is 7 in 6 hours. I have all the materials needed and the...

    Started by Cregie, 08.09.12 15:25
    • Replies: 2
    • Views: 13,715
    Cregie
    08.09.12 18:09 Go to last post

  10. Uplay vs Facebook login

    Hey all I have a Facebook login, but my my friend have a Uplay login, my question is why cant we se and be friend whit eats other ? Regards...

    Started by Sir_Grann, 08.09.12 12:50
    • Replies: 1
    • Views: 78,605
    Dilbe
    08.09.12 17:58 Go to last post

  11. Quest - More wheat

    This quest requires a level I wheatfield to be built, but there is no Finish or Cancel button, only Close.

    Started by meggy, 08.09.12 10:34
    • Replies: 0
    • Views: 8,269
    meggy
    08.09.12 10:34 Go to last post

  12. Cant log in

    Ever since the stress test the lag has been incredibly high, I cant seem to log onto settlers from any PC, my friends told me there experiencing the...

    Started by Rislem, 08.09.12 10:03
    • Replies: 0
    • Views: 3,848
    Rislem
    08.09.12 10:03 Go to last post

  13. Server Issues 14-15h 07-08-2012

    Server Issues 14-15h 07-08-2012: -who had problems in settlers at this time? what problems? there was mass issues on server but seems support isnt...

    Started by IMarduk, 07.09.12 17:44
    • Replies: 4
    • Views: 7,445
    Miramazzie
    07.09.12 21:46 Go to last post

  14. I have free settlers, but they don't working

    I have 0 free settlers. I built a farm, naturally nobady working there. I upgrade this farm. I have free settlers, but nobody working the level 2...

    Started by Torq74, 07.09.12 10:32
    1 Attachment(s)
    • Replies: 2
    • Views: 9,085
    Dilbe
    07.09.12 14:35 Go to last post

  15. Lagg

    Hey , Since today I'm very laggy after the test trading.. this is permanent:D? Cyaa

    Started by MkaayZ, 07.09.12 13:53
    • Replies: 0
    • Views: 2,252
    MkaayZ
    07.09.12 13:53 Go to last post

  16. Connection failure

    I haven't been able to get onto the settlers as when i go to play, it says that there is a connection failure, but there is nothing wrong with my...

    Started by LadyShell, 17.08.12 18:24
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 28,032
    BB_Dantesama
    07.09.12 13:04 Go to last post

  17. Undefined Text error

    getting a darkened out screen with 'undefined [text]' pop-up with options yes or no. yes makes a flash request to camera or something? ( i denied...

    Started by Westminster, 05.09.12 12:44
    • Replies: 3
    • Views: 9,834
    Westminster
    07.09.12 10:50 Go to last post

  18. Regenerating troops of Bandit leader in Sector 8

    Hi i hope i am not making a mistake here.. but.. i am sure i read somewhere that enemy troops do not regenerate.. And these seem to have done just...

    Started by WillowOak, 05.09.12 23:57
    • Replies: 3
    • Views: 4,098
    Dilbe
    06.09.12 16:06 Go to last post

  19. I received loot twice for one adventure

    I finished a SFTR today. I accepted the loot right after I finished the adventure, and then I got the loot again. The other person doing...

    Started by seeKlord, 06.09.12 12:59
    loot
    • Replies: 1
    • Views: 12,446
    Sinister-King
    06.09.12 13:38 Go to last post

  20. Guild Quest Complete But No Claim Reward Button

    I have a problem with my guild quests, the game says we have done it but there is no claim button, or no cancel button. Any one else had this...

    Started by NinjaDog, 05.09.12 08:10
    1 Attachment(s)
    • Replies: 2
    • Views: 63,444
    BB_Dantesama
    06.09.12 09:51 Go to last post
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