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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,324
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,359
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,342
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,668
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,654
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,157
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. closed trade messages.

    When you offer a trade to a player and they do not want to complete, there are currently two options for them. They can decline your trade, which...

    Started by Chillybeanie, 09.09.12 18:40
    • Replies: 0
    • Views: 13,609
    09.09.12 18:40 Go to last post
  2. chat scrolling

    trying to scroll to re-read prior chat is buggy, it jumps and you can't maneuver to the precise place you want to read well. Tyvm

    Started by Chillybeanie, 09.09.12 18:37
    • Replies: 0
    • Views: 6,103
    09.09.12 18:37 Go to last post
  3. Post Building not showing in the building que

    As you see on my screenie, I'm building 3 buildings (3 wells, marked with yellow color). But only two of them shows up on the que. [/URL] ...

    Started by Toothpaste, 09.09.12 13:51
    bug, building, building que
    • Replies: 1
    • Views: 25,168
    09.09.12 14:00 Go to last post
  4. File failed to load

    Ever since the stress test I cant seem to stay log on for very long, I keep getting this error "file failed to load, the client was unable to load a...

    Started by Rislem, 08.09.12 18:18
    • Replies: 0
    • Views: 32,388
    08.09.12 18:18 Go to last post
  5. Bronze production Error

    Hi i have bee producing bronze all day and i have logged back on and all it has produced is 7 in 6 hours. I have all the materials needed and the...

    Started by Cregie, 08.09.12 15:25
    • Replies: 2
    • Views: 13,663
    08.09.12 18:09 Go to last post
  6. Uplay vs Facebook login

    Hey all I have a Facebook login, but my my friend have a Uplay login, my question is why cant we se and be friend whit eats other ? Regards...

    Started by Sir_Grann, 08.09.12 12:50
    • Replies: 1
    • Views: 78,059
    08.09.12 17:58 Go to last post
  7. Quest - More wheat

    This quest requires a level I wheatfield to be built, but there is no Finish or Cancel button, only Close.

    Started by meggy, 08.09.12 10:34
    • Replies: 0
    • Views: 8,247
    08.09.12 10:34 Go to last post
  8. Cant log in

    Ever since the stress test the lag has been incredibly high, I cant seem to log onto settlers from any PC, my friends told me there experiencing the...

    Started by Rislem, 08.09.12 10:03
    • Replies: 0
    • Views: 3,832
    08.09.12 10:03 Go to last post
  9. Server Issues 14-15h 07-08-2012

    Server Issues 14-15h 07-08-2012: -who had problems in settlers at this time? what problems? there was mass issues on server but seems support isnt...

    Started by IMarduk, 07.09.12 17:44
    • Replies: 4
    • Views: 7,405
    07.09.12 21:46 Go to last post
  10. I have free settlers, but they don't working

    I have 0 free settlers. I built a farm, naturally nobady working there. I upgrade this farm. I have free settlers, but nobody working the level 2...

    Started by Torq74, 07.09.12 10:32
    • Replies: 2
    • Views: 8,907
    07.09.12 14:35 Go to last post
  11. Lagg

    Hey , Since today I'm very laggy after the test trading.. this is permanent:D? Cyaa

    Started by MkaayZ, 07.09.12 13:53
    • Replies: 0
    • Views: 2,196
    07.09.12 13:53 Go to last post
  12. Connection failure

    I haven't been able to get onto the settlers as when i go to play, it says that there is a connection failure, but there is nothing wrong with my...

    Started by LadyShell, 17.08.12 18:24
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 27,952
    07.09.12 13:04 Go to last post
  13. Undefined Text error

    getting a darkened out screen with 'undefined [text]' pop-up with options yes or no. yes makes a flash request to camera or something? ( i denied...

    Started by Westminster, 05.09.12 12:44
    • Replies: 3
    • Views: 9,795
    07.09.12 10:50 Go to last post
  14. Regenerating troops of Bandit leader in Sector 8

    Hi i hope i am not making a mistake here.. but.. i am sure i read somewhere that enemy troops do not regenerate.. And these seem to have done just...

    Started by WillowOak, 05.09.12 23:57
    • Replies: 3
    • Views: 4,089
    06.09.12 16:06 Go to last post
  15. I received loot twice for one adventure

    I finished a SFTR today. I accepted the loot right after I finished the adventure, and then I got the loot again. The other person doing...

    Started by seeKlord, 06.09.12 12:59
    loot
    • Replies: 1
    • Views: 12,329
    06.09.12 13:38 Go to last post
  16. Guild Quest Complete But No Claim Reward Button

    I have a problem with my guild quests, the game says we have done it but there is no claim button, or no cancel button. Any one else had this...

    Started by NinjaDog, 05.09.12 08:10
    • Replies: 2
    • Views: 63,409
    06.09.12 09:51 Go to last post
  17. work preparations and cleanup

    So why is there any difference on a bakers/coinage work preparation and cleanup time. Seems like thats something that should be identicel to all...

    Started by Faststriker, 09.08.12 14:53
    • Replies: 4
    • Views: 17,701
    05.09.12 16:48 Go to last post
  18. Chat Window oversizing

    I managed to drag the top bar of the chat window too far and it shot off the top of the screen. Now I can't see or grab the top bar to minimise it,...

    Started by Brandybee, 24.08.12 19:34
    • Replies: 1
    • Views: 6,515
    04.09.12 19:47 Go to last post
  19. global 1 + background sound

    since yesterday I get to global-1 all the time when I log in. I do /joinchat global-3 and then go to global 3. When I log out and back in I'm again...

    Started by Axe_, 04.09.12 05:33
    • Replies: 5
    • Views: 4,069
    04.09.12 16:59 Go to last post
  20. Unhappy Guild Quest not completing!

    My Guild Celts has completed the Ore Collectors quest, 15 out of 15 have finished it but it is not moving us onto the next quest or giving us the...

    Started by Cryptus, 30.08.12 17:27
    • Replies: 6
    • Views: 8,382
    04.09.12 12:35 Go to last post

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