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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,551
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,966
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,385,049
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,307
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 788,007
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,440
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. BUFFS and trading

    I had couple times bug with buffs, when i buffed my buildings with 6 hour buffs, they are gone in 2 hour... Second bug is trading with other...

    Started by ToniKuu, 05.08.12 16:52
    • Replies: 1
    • Views: 2,623
    Konshens
    05.08.12 22:06 Go to last post

  2. Question Empty Buff stuck in my Star menu

    Earlier today I buffed some of my buildings, but when I had used all of the buffs in that particular "package" it didn't disappear from my Star menu....

    Started by Lenore86, 05.08.12 19:36
    1 Attachment(s)
    • Replies: 2
    • Views: 7,021
    Lenore86
    05.08.12 21:23 Go to last post

  3. Daily Quest: Follower

    I'm not sure this is a bug or not, but I've had a daily quest for two days and can't get complete it. Follower: Raise you stock of wheat by at...

    Started by bAdbUd, 01.08.12 16:33
    • Replies: 3
    • Views: 5,334
    bAdbUd
    05.08.12 00:19 Go to last post

  4. No worker although enough free settlers

    ... tittle says all. I am told that this is a bug that happens if you upgrade a building before settler arrives. I did so. No i have a butcher...

    Started by Deorum, 04.08.12 15:04
    • Replies: 1
    • Views: 12,555
    Nukar
    04.08.12 15:15 Go to last post

  5. No xp from a bandit camp

    I may have missed it but I dont think I got xp for killing a Hard bandit camp. (120 Roughneck 80 Ranger)

    Started by kiwi1001, 04.08.12 01:05
    • Replies: 0
    • Views: 7,736
    kiwi1001
    04.08.12 01:05 Go to last post

  6. Angry housing

    my game freeze's whenever i try to upgrade or add a resident also don't get rewards for completing tasks

    Started by robertian, 03.08.12 19:47
    • Replies: 4
    • Views: 2,687
    robertian
    03.08.12 22:48 Go to last post

  7. Lost more than 300 units for no reason

    yesterday I produced 150 R, 50 M, 50 S and 100 B. When I look them up in my military tab they don't seem to exist. Any ideas? Lost all my good swords...

    Started by Zonker, 03.08.12 06:53
    • Replies: 3
    • Views: 4,618
    Zonker
    03.08.12 13:49 Go to last post

  8. Marble quarry siting bug

    Hi all - attached is a pic of a marble quarry sited in an unusable position. Any thoughts?

    Started by Ethirdinen, 24.07.12 08:17
    1 Attachment(s)
    • Replies: 4
    • Views: 17,477
    Ethirdinen
    03.08.12 10:22 Go to last post

  9. Can't zoom in/out

    I'm playing on a Macbook Pro 13" with latest Mountain Lion installed. Using Safari web browser. Never had this problem before, came after latest...

    Started by MakkeK, 26.07.12 20:54
    • Replies: 4
    • Views: 73,638
    Semion
    03.08.12 09:54 Go to last post

  10. Banned for Saying a song.

    Best Staff, Last i was chatting on the general chat. And when i said a song called (**** in Paris) to my friend i were permanently banned....

    Started by TheKingdomOfSven, 02.08.12 22:17
    • Replies: 3
    • Views: 13,452
    BB_Azariel
    03.08.12 08:54 Go to last post

  11. GUILD online Bug

    Hello After the maintenance from 02/08/2012, a bug appeared: friends who are with me in giuld don't appear online. Have a nice day,...

    Started by arhanghel44, 02.08.12 16:19
    • Replies: 2
    • Views: 2,153
    arhanghel44
    02.08.12 22:03 Go to last post

  12. Angry Unable to play - stuck with blank Tip of the Day screen and blue background

    Hi all, hoping someone can help me with this as I've hit a dead end. On one particular machine I cannot login - I'm stuck with the "Tip of the...

    Started by ChrisPCarter, 23.07.12 07:41
    2 Pages •
    1 2
    • Replies: 13
    • Views: 35,251
    ChrisPCarter
    02.08.12 21:49 Go to last post

  13. Exclamation Not able to have a 3rd building in building queue

    When building, normally i have 3 buildings allowed to queue. However, when i begin the building queue i place 2 buildings and they are fine, when i...

    Started by whispydelar, 31.07.12 10:44
    • Replies: 2
    • Views: 8,830
    newties21
    02.08.12 16:26 Go to last post

  14. Delete buildings

    I can only delete some buildings i wanted to delete a stonemason and marble mason but there is no longer the option in info window has the way we...

    Started by Bethel, 02.08.12 11:59
    • Replies: 2
    • Views: 19,386
    Bethel
    02.08.12 12:07 Go to last post

  15. Angry You suck

    ive been perma-banned by some trolls thanks 4 nothing ubisoft............UR FIRED

    Started by LemonGuy, 02.08.12 00:23
    • Replies: 2
    • Views: 8,449
    BB_Azariel
    02.08.12 08:49 Go to last post

  16. 2 generals and troops disappear after maintenance

    Hello! What should i do? Bottom right menu for adventure is also gone.

    Started by clairemarigny, 02.08.12 04:01
    • Replies: 3
    • Views: 13,689
    clairemarigny
    02.08.12 07:19 Go to last post

  17. Adv dissapeared during maitenance.!!!!

    Hello.. I was doing adventure with a friend just before maitenance last night and didnt get to finish before. But when logging in this morning i...

    Started by Angus_McGregor, 02.08.12 04:37
    maitenance, no reward
    • Replies: 1
    • Views: 6,926
    Tierarzt
    02.08.12 06:04 Go to last post

  18. Gift level difference

    Hello I sent as a gift directly from the trader the Aventure Black Knights to a player of level 35. He cannot accept it because he is not level 42...

    Started by Alokt, 01.08.12 08:59
    • Replies: 2
    • Views: 2,975
    Sinister-King
    01.08.12 11:40 Go to last post

  19. can`t trasfer 250 iron ore to Mayor

    I received reward from daily quest 250 iron ore. Accept it. Now it is in my star menu. I try many times to transfer that iron ore to Mayor`s house -...

    Started by Pipilotta, 01.08.12 07:04
    • Replies: 2
    • Views: 3,166
    Pipilotta
    01.08.12 07:08 Go to last post

  20. Unhappy Gem shop closed?

    Hey, I was wondering.. Is the gem shop closed? I get no options to buy anything - HH

    Started by HHHoegsted, 31.07.12 17:17
    • Replies: 6
    • Views: 9,556
    EternalPink
    31.07.12 23:11 Go to last post
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