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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,048
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,739
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,149
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,514
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,630
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,064
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Moving Branch Office

    I don't think this has been mentioned yet so... When you move the branch office you lose the trade tab. Im not sure if you lose all trading...

    Started by Olyapp, 16.08.12 22:17
    branch office, moving, trade tab
    • Replies: 3
    • Views: 4,618
    Sinister-King
    20.08.12 00:05 Go to last post

  2. Pinch to zoom doesn't work in Safari 6.0

    After an upgrade to OS X 10.8 and safari 6.0 pinch to zoom in TSO stopped working, i have to use the buttons from the menu to (un)zoom. Very, very...

    Started by lochraven, 17.08.12 23:09
    • Replies: 5
    • Views: 23,262
    Tierarzt
    19.08.12 23:23 Go to last post

  3. victor the vicious bug

    i only have 6 camps to complete ad but at mo wont let me visit it or cancel the adventure my 6 generals are stuck there with troops and i am in limbo...

    Started by fisheater, 19.08.12 19:59
    • Replies: 0
    • Views: 20,044
    fisheater
    19.08.12 19:59 Go to last post

  4. daily quest bugged

    i got a daily quest to own a lvl 2 hunter. i already have 2 of these, but the quest doesnt update. i dont want to cancel the quest really since i...

    Started by Raven_Prince, 16.08.12 08:51
    • Replies: 5
    • Views: 16,352
    MorkHemsko
    19.08.12 16:23 Go to last post

  5. Is there a reason the game does not start?

    The starting routine goes as far as the empty "Tip of the Day" window and just stops. Am I missing something? I had to clear the entire FireFox...

    Started by Laszlo, 03.08.12 20:37
    • Replies: 7
    • Views: 34,407
    Wilsman
    18.08.12 20:36 Go to last post

  6. Angry not receiving Hard wood plank buffs when applied to Mayor's House

    Twice now i have applied buffs of 300 hard wood planks and server has failed to apply the new total to my store ie. total hard wood planks remained...

    Started by GINGER_MANE, 18.08.12 01:31
    failed buffs
    • Replies: 1
    • Views: 10,336
    LordRobzy
    18.08.12 04:35 Go to last post

  7. Did not get Gems after Payment.

    I bought Gems this morning. Payment was Successful. It's been 6 hours.. still have not received Gems. Not impressed.. When am i supposed to...

    Started by Awkward, 17.08.12 06:09
    • Replies: 4
    • Views: 9,167
    Awkward
    17.08.12 14:34 Go to last post

  8. Camps not loosing troops after attacks?

    Seems to me there is a bug where bandit camps does not loose their troops as they should when you attack and loose the battle. What happened was...

    Started by Dragavon, 16.08.12 10:00
    • Replies: 3
    • Views: 8,070
    Dilbe
    17.08.12 10:19 Go to last post

  9. Textual Error

    Quest: Sky Residence Exited should be replaced with excited

    Started by HappyHobo, 17.08.12 09:42
    • Replies: 0
    • Views: 2,549
    HappyHobo
    17.08.12 09:42 Go to last post

  10. Log in change?

    Till today, ı have used my facebook account to log in. now I want to log in with a password and user name. how can I make this change?

    Started by knidos, 17.08.12 06:45
    • Replies: 0
    • Views: 11,866
    knidos
    17.08.12 06:45 Go to last post

  11. A lot of bucket quest

    OWN ONE UPGRADED HW FORESTER - I have more than one upgraded hard wood forester but nothing and i cant cancel that quest, SRANjE do JAJA

    Started by bradanov77, 16.08.12 12:02
    • Replies: 1
    • Views: 3,482
    BB_Azariel
    16.08.12 15:16 Go to last post

  12. Guild quest problem

    Our guild has 94 members. But guild quest says, 35 people have to finish their quests. So 35 cannot be 1/3 of 94. Is 35 number of active (for last...

    Started by osadnicek, 16.08.12 07:38
    • Replies: 5
    • Views: 4,030
    billyjoel
    16.08.12 14:28 Go to last post

  13. can't scroll friends tab !

    hey all, I can't seem to use the scroll function on my friends tab at the bottom of my game, I use google chrome and i have never been able to use...

    Started by babycake, 16.08.12 11:40
    • Replies: 0
    • Views: 5,489
    babycake
    16.08.12 11:40 Go to last post

  14. Guild chat glitch

    the guild chat for me does not scroll automatically down when some one speaks also there a white square where you tick for the auto scroller is also...

    Started by verb, 16.08.12 07:26
    guild chat bug
    • Replies: 2
    • Views: 15,967
    BB_Azariel
    16.08.12 10:04 Go to last post

  15. Trading copper ore for gold

    Hi, Had a look through the forum, though couldn`t see if this one had been logged or not. Whne I set up a trade for Copper ore , asking for...

    Started by Gitsnak, 15.08.12 10:07
    • Replies: 2
    • Views: 7,948
    Qualan
    16.08.12 09:54 Go to last post

  16. Daily Guild Quest consumes resources

    Our guild got the quest that each member should collect 2000 tools and 50 titanium ore. But when fulfilling the objective, the resources disappeared,...

    Started by Erikber, 16.08.12 09:03
    • Replies: 1
    • Views: 23,689
    Qualan
    16.08.12 09:51 Go to last post

  17. 8/16 update

    Is the maintenance taking longer than planned or just another log in bug is up???

    Started by Driller7, 16.08.12 04:20
    • Replies: 1
    • Views: 5,504
    Damerel
    16.08.12 04:22 Go to last post

  18. Thumbs down Noble deeds sent as gift, both not received

    FAO moderator. I have purchased a noble deed from a fellow gamer, I know he is legit as I have purchased these from him plenty of times previous. ...

    Started by Cornelius18, 15.08.12 18:24
    • Replies: 2
    • Views: 7,295
    Killste
    15.08.12 18:52 Go to last post

  19. tsotesting fail!

    I've been trying to log in to the tso test server for 5 days now and no luck! to begin with i had some luck, but the server was full. so after 30...

    Started by JB-Warsmith, 15.08.12 14:26
    • Replies: 3
    • Views: 14,073
    Killste
    15.08.12 17:59 Go to last post

  20. Not seeing people ONLINE

    After upgrading the Guild house with 1 extra member there is a problem with seeing people online. You will only see them online when added as...

    Started by Garia666, 15.08.12 15:50
    • Replies: 1
    • Views: 16,343
    Qualan
    15.08.12 16:56 Go to last post
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