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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,642
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,940
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,485
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,761
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,643
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,387
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Guild quest problem

    Our guild has 94 members. But guild quest says, 35 people have to finish their quests. So 35 cannot be 1/3 of 94. Is 35 number of active (for last...

    Started by osadnicek, 16.08.12 07:38
    • Replies: 5
    • Views: 3,982
    billyjoel
    16.08.12 14:28 Go to last post

  2. can't scroll friends tab !

    hey all, I can't seem to use the scroll function on my friends tab at the bottom of my game, I use google chrome and i have never been able to use...

    Started by babycake, 16.08.12 11:40
    • Replies: 0
    • Views: 5,446
    babycake
    16.08.12 11:40 Go to last post

  3. Guild chat glitch

    the guild chat for me does not scroll automatically down when some one speaks also there a white square where you tick for the auto scroller is also...

    Started by verb, 16.08.12 07:26
    guild chat bug
    • Replies: 2
    • Views: 15,918
    BB_Azariel
    16.08.12 10:04 Go to last post

  4. Trading copper ore for gold

    Hi, Had a look through the forum, though couldn`t see if this one had been logged or not. Whne I set up a trade for Copper ore , asking for...

    Started by Gitsnak, 15.08.12 10:07
    • Replies: 2
    • Views: 7,922
    Qualan
    16.08.12 09:54 Go to last post

  5. Daily Guild Quest consumes resources

    Our guild got the quest that each member should collect 2000 tools and 50 titanium ore. But when fulfilling the objective, the resources disappeared,...

    Started by Erikber, 16.08.12 09:03
    • Replies: 1
    • Views: 23,618
    Qualan
    16.08.12 09:51 Go to last post

  6. 8/16 update

    Is the maintenance taking longer than planned or just another log in bug is up???

    Started by Driller7, 16.08.12 04:20
    • Replies: 1
    • Views: 5,452
    Damerel
    16.08.12 04:22 Go to last post

  7. Thumbs down Noble deeds sent as gift, both not received

    FAO moderator. I have purchased a noble deed from a fellow gamer, I know he is legit as I have purchased these from him plenty of times previous. ...

    Started by Cornelius18, 15.08.12 18:24
    • Replies: 2
    • Views: 7,241
    Killste
    15.08.12 18:52 Go to last post

  8. tsotesting fail!

    I've been trying to log in to the tso test server for 5 days now and no luck! to begin with i had some luck, but the server was full. so after 30...

    Started by JB-Warsmith, 15.08.12 14:26
    • Replies: 3
    • Views: 14,022
    Killste
    15.08.12 17:59 Go to last post

  9. Not seeing people ONLINE

    After upgrading the Guild house with 1 extra member there is a problem with seeing people online. You will only see them online when added as...

    Started by Garia666, 15.08.12 15:50
    • Replies: 1
    • Views: 16,307
    Qualan
    15.08.12 16:56 Go to last post

  10. 2 visual bugs: Sawmills icon and pop-up notification.

    Hey I noticed that the icons in the build menu for the Pinewood sawmills and Hardwood sawmills is wrong. It is the same as the Exotic sawmill... they...

    Started by Divine_Evil, 15.08.12 14:16
    • Replies: 0
    • Views: 4,632
    Divine_Evil
    15.08.12 14:16 Go to last post

  11. Gold production problems

    Morning Folks I have been noticing a lack of gold production lately on my island, so I decided to do a little research starting at 12am last...

    Started by Cornelius18, 15.08.12 08:05
    • Replies: 1
    • Views: 17,086
    Ironmind
    15.08.12 08:39 Go to last post

  12. woodcutters

    Hello, I noticed a strange behaviour of woodcutters. They tend to cut in the nearest possible deposit, no matter if any other woodcutter is...

    Started by Chamurapi2, 14.08.12 12:28
    • Replies: 0
    • Views: 6,012
    Chamurapi2
    14.08.12 12:28 Go to last post

  13. Question TSO on Win8

    Cheers all, I am trying to run TSO on a Win8 machine using IE(10?) and it says there is no FlashT installed. However, after visiting Adobe and...

    Started by Tiberiu_D, 12.08.12 11:20
    ie10, win8
    • Replies: 2
    • Views: 3,519
    Cotax
    13.08.12 02:19 Go to last post

  14. daily quest

    I have finish daily quest 3 hours now(update hunder) but i don't take reward's.It's not to start menu. When i take it?

    Started by stratos111, 12.08.12 08:28
    • Replies: 2
    • Views: 2,906
    Killste
    12.08.12 20:44 Go to last post

  15. Problems with Tester server? Here is solution!

    Quote from Pandur Login-Issues & Bug reports Hi all, we are totally aware that many players are not able to login because the server is...

    Started by Killste, 12.08.12 16:19
    • Replies: 0
    • Views: 12,246
    Killste
    12.08.12 16:19 Go to last post

  16. Testing server is USELESS!!!!!!! This game is NOT a patch on S3!

    3 days and several attempts to log on. Managed it once and then it crashed imediately!!!!!!! IF THERE ARE ISSUES AND BB must know that there are...

    Started by megadethmaniac, 12.08.12 15:16
    • Replies: 2
    • Views: 6,327
    Killste
    12.08.12 15:53 Go to last post

  17. buildings in building queue disappearing

    Heya, since this morning I'm experiencing a quite annoying bug, buildings in the building queue disappear at random. I was building 3 iron mines,...

    Started by Danus1986, 12.08.12 08:42
    • Replies: 0
    • Views: 8,815
    Danus1986
    12.08.12 08:42 Go to last post

  18. Daily quest - Help for those in need

    I buffed 3 buildings at one of my neighours, but the counter shows 0/3. Why?

    Started by Yooha, 12.08.12 04:35
    • Replies: 2
    • Views: 7,582
    Yooha
    12.08.12 05:51 Go to last post

  19. problems loading

    Is anyone else having issues getting into the game today? My status bar gets most of the way to the end (probably about 95%) and just hangs there.

    Started by Mauthis, 26.07.12 16:16
    2 Pages •
    1 2
    • Replies: 13
    • Views: 47,708
    Funky23
    11.08.12 22:46 Go to last post

  20. bug report - new alert messages pop up at bottom screen

    After just starting the game messages like 'you have new mail' and 'your geologist found...' nicely pop up towards the top of the screen. but after a...

    Started by Quadrazolium, 28.07.12 10:51
    • Replies: 2
    • Views: 18,169
    Lakotah
    11.08.12 22:09 Go to last post
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