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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,373
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,366
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,780
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,734
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,228
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Is there a reason the game does not start?

    The starting routine goes as far as the empty "Tip of the Day" window and just stops. Am I missing something? I had to clear the entire FireFox...

    Started by Laszlo, 03.08.12 20:37
    • Replies: 7
    • Views: 34,386
    Wilsman
    18.08.12 20:36 Go to last post

  2. Angry not receiving Hard wood plank buffs when applied to Mayor's House

    Twice now i have applied buffs of 300 hard wood planks and server has failed to apply the new total to my store ie. total hard wood planks remained...

    Started by GINGER_MANE, 18.08.12 01:31
    failed buffs
    • Replies: 1
    • Views: 10,320
    LordRobzy
    18.08.12 04:35 Go to last post

  3. Did not get Gems after Payment.

    I bought Gems this morning. Payment was Successful. It's been 6 hours.. still have not received Gems. Not impressed.. When am i supposed to...

    Started by Awkward, 17.08.12 06:09
    • Replies: 4
    • Views: 9,113
    Awkward
    17.08.12 14:34 Go to last post

  4. Camps not loosing troops after attacks?

    Seems to me there is a bug where bandit camps does not loose their troops as they should when you attack and loose the battle. What happened was...

    Started by Dragavon, 16.08.12 10:00
    • Replies: 3
    • Views: 8,048
    Dilbe
    17.08.12 10:19 Go to last post

  5. Textual Error

    Quest: Sky Residence Exited should be replaced with excited

    Started by HappyHobo, 17.08.12 09:42
    • Replies: 0
    • Views: 2,538
    HappyHobo
    17.08.12 09:42 Go to last post

  6. Log in change?

    Till today, ı have used my facebook account to log in. now I want to log in with a password and user name. how can I make this change?

    Started by knidos, 17.08.12 06:45
    • Replies: 0
    • Views: 11,849
    knidos
    17.08.12 06:45 Go to last post

  7. A lot of bucket quest

    OWN ONE UPGRADED HW FORESTER - I have more than one upgraded hard wood forester but nothing and i cant cancel that quest, SRANjE do JAJA

    Started by bradanov77, 16.08.12 12:02
    • Replies: 1
    • Views: 3,474
    BB_Azariel
    16.08.12 15:16 Go to last post

  8. Guild quest problem

    Our guild has 94 members. But guild quest says, 35 people have to finish their quests. So 35 cannot be 1/3 of 94. Is 35 number of active (for last...

    Started by osadnicek, 16.08.12 07:38
    • Replies: 5
    • Views: 4,016
    billyjoel
    16.08.12 14:28 Go to last post

  9. can't scroll friends tab !

    hey all, I can't seem to use the scroll function on my friends tab at the bottom of my game, I use google chrome and i have never been able to use...

    Started by babycake, 16.08.12 11:40
    • Replies: 0
    • Views: 5,469
    babycake
    16.08.12 11:40 Go to last post

  10. Guild chat glitch

    the guild chat for me does not scroll automatically down when some one speaks also there a white square where you tick for the auto scroller is also...

    Started by verb, 16.08.12 07:26
    guild chat bug
    • Replies: 2
    • Views: 15,946
    BB_Azariel
    16.08.12 10:04 Go to last post

  11. Trading copper ore for gold

    Hi, Had a look through the forum, though couldn`t see if this one had been logged or not. Whne I set up a trade for Copper ore , asking for...

    Started by Gitsnak, 15.08.12 10:07
    • Replies: 2
    • Views: 7,939
    Qualan
    16.08.12 09:54 Go to last post

  12. Daily Guild Quest consumes resources

    Our guild got the quest that each member should collect 2000 tools and 50 titanium ore. But when fulfilling the objective, the resources disappeared,...

    Started by Erikber, 16.08.12 09:03
    • Replies: 1
    • Views: 23,646
    Qualan
    16.08.12 09:51 Go to last post

  13. 8/16 update

    Is the maintenance taking longer than planned or just another log in bug is up???

    Started by Driller7, 16.08.12 04:20
    • Replies: 1
    • Views: 5,481
    Damerel
    16.08.12 04:22 Go to last post

  14. Thumbs down Noble deeds sent as gift, both not received

    FAO moderator. I have purchased a noble deed from a fellow gamer, I know he is legit as I have purchased these from him plenty of times previous. ...

    Started by Cornelius18, 15.08.12 18:24
    • Replies: 2
    • Views: 7,280
    Killste
    15.08.12 18:52 Go to last post

  15. tsotesting fail!

    I've been trying to log in to the tso test server for 5 days now and no luck! to begin with i had some luck, but the server was full. so after 30...

    Started by JB-Warsmith, 15.08.12 14:26
    • Replies: 3
    • Views: 14,046
    Killste
    15.08.12 17:59 Go to last post

  16. Not seeing people ONLINE

    After upgrading the Guild house with 1 extra member there is a problem with seeing people online. You will only see them online when added as...

    Started by Garia666, 15.08.12 15:50
    • Replies: 1
    • Views: 16,327
    Qualan
    15.08.12 16:56 Go to last post

  17. 2 visual bugs: Sawmills icon and pop-up notification.

    Hey I noticed that the icons in the build menu for the Pinewood sawmills and Hardwood sawmills is wrong. It is the same as the Exotic sawmill... they...

    Started by Divine_Evil, 15.08.12 14:16
    • Replies: 0
    • Views: 4,649
    Divine_Evil
    15.08.12 14:16 Go to last post

  18. Gold production problems

    Morning Folks I have been noticing a lack of gold production lately on my island, so I decided to do a little research starting at 12am last...

    Started by Cornelius18, 15.08.12 08:05
    • Replies: 1
    • Views: 17,111
    Ironmind
    15.08.12 08:39 Go to last post

  19. woodcutters

    Hello, I noticed a strange behaviour of woodcutters. They tend to cut in the nearest possible deposit, no matter if any other woodcutter is...

    Started by Chamurapi2, 14.08.12 12:28
    • Replies: 0
    • Views: 6,034
    Chamurapi2
    14.08.12 12:28 Go to last post

  20. Question TSO on Win8

    Cheers all, I am trying to run TSO on a Win8 machine using IE(10?) and it says there is no FlashT installed. However, after visiting Adobe and...

    Started by Tiberiu_D, 12.08.12 11:20
    ie10, win8
    • Replies: 2
    • Views: 3,540
    Cotax
    13.08.12 02:19 Go to last post
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