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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,407
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,804
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,454
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,753,027
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,114,158
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,250
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. 2 visual bugs: Sawmills icon and pop-up notification.

    Hey I noticed that the icons in the build menu for the Pinewood sawmills and Hardwood sawmills is wrong. It is the same as the Exotic sawmill... they...

    Started by Divine_Evil, 15.08.12 14:16
    • Replies: 0
    • Views: 4,658
    Divine_Evil
    15.08.12 14:16 Go to last post

  2. Gold production problems

    Morning Folks I have been noticing a lack of gold production lately on my island, so I decided to do a little research starting at 12am last...

    Started by Cornelius18, 15.08.12 08:05
    • Replies: 1
    • Views: 17,132
    Ironmind
    15.08.12 08:39 Go to last post

  3. woodcutters

    Hello, I noticed a strange behaviour of woodcutters. They tend to cut in the nearest possible deposit, no matter if any other woodcutter is...

    Started by Chamurapi2, 14.08.12 12:28
    • Replies: 0
    • Views: 6,046
    Chamurapi2
    14.08.12 12:28 Go to last post

  4. Question TSO on Win8

    Cheers all, I am trying to run TSO on a Win8 machine using IE(10?) and it says there is no FlashT installed. However, after visiting Adobe and...

    Started by Tiberiu_D, 12.08.12 11:20
    ie10, win8
    • Replies: 2
    • Views: 3,549
    Cotax
    13.08.12 02:19 Go to last post

  5. daily quest

    I have finish daily quest 3 hours now(update hunder) but i don't take reward's.It's not to start menu. When i take it?

    Started by stratos111, 12.08.12 08:28
    • Replies: 2
    • Views: 3,038
    Killste
    12.08.12 20:44 Go to last post

  6. Problems with Tester server? Here is solution!

    Quote from Pandur Login-Issues & Bug reports Hi all, we are totally aware that many players are not able to login because the server is...

    Started by Killste, 12.08.12 16:19
    • Replies: 0
    • Views: 12,276
    Killste
    12.08.12 16:19 Go to last post

  7. Testing server is USELESS!!!!!!! This game is NOT a patch on S3!

    3 days and several attempts to log on. Managed it once and then it crashed imediately!!!!!!! IF THERE ARE ISSUES AND BB must know that there are...

    Started by megadethmaniac, 12.08.12 15:16
    • Replies: 2
    • Views: 6,352
    Killste
    12.08.12 15:53 Go to last post

  8. buildings in building queue disappearing

    Heya, since this morning I'm experiencing a quite annoying bug, buildings in the building queue disappear at random. I was building 3 iron mines,...

    Started by Danus1986, 12.08.12 08:42
    • Replies: 0
    • Views: 8,884
    Danus1986
    12.08.12 08:42 Go to last post

  9. Daily quest - Help for those in need

    I buffed 3 buildings at one of my neighours, but the counter shows 0/3. Why?

    Started by Yooha, 12.08.12 04:35
    • Replies: 2
    • Views: 7,621
    Yooha
    12.08.12 05:51 Go to last post

  10. problems loading

    Is anyone else having issues getting into the game today? My status bar gets most of the way to the end (probably about 95%) and just hangs there.

    Started by Mauthis, 26.07.12 16:16
    2 Pages •
    1 2
    • Replies: 13
    • Views: 47,869
    Funky23
    11.08.12 22:46 Go to last post

  11. bug report - new alert messages pop up at bottom screen

    After just starting the game messages like 'you have new mail' and 'your geologist found...' nicely pop up towards the top of the screen. but after a...

    Started by Quadrazolium, 28.07.12 10:51
    • Replies: 2
    • Views: 18,325
    Lakotah
    11.08.12 22:09 Go to last post

  12. Post Wheatfield Level Bug

    I've just discovered a bug in the handling of Wheatfields, when you gain the ability to build higher level versions. I have a small farming area...

    Started by YenRug, 11.08.12 01:05
    • Replies: 1
    • Views: 8,287
    lamurmela
    11.08.12 18:20 Go to last post

  13. TSO Testing

    Hello I have been trying to Log In to TSO Testing but I just cant get past the Log In page - I am using the same Log In details that I would use...

    Started by Coralus, 11.08.12 00:37
    • Replies: 8
    • Views: 89,197
    Killste
    11.08.12 11:58 Go to last post

  14. Continued crashing computer while playing TSO with Google Chrome

    After updating EVERYTHING I stumbled to this: http://code.google.com/p/chromium/issues/detail?id=130505 If you scroll down you see pic...

    Started by JDee1221, 10.08.12 19:24
    chrome, crash, reboot
    • Replies: 1
    • Views: 28,803
    Poppy2012
    11.08.12 11:09 Go to last post

  15. Question zone locked ?

    Had my account reset by support for me, had message saying it will be completed soon, every time i try to log in it say "zone locked for support" and...

    Started by Calitu, 10.08.12 23:30
    • Replies: 1
    • Views: 19,120
    Calitu
    11.08.12 00:05 Go to last post

  16. Exclamation Unexpected maintenance 2012-08-12 evening

    When will the game be available again? 3h waiting and no game on Newfundland I assume online game should have 24/7 support. And so my building...

    Started by glingor, 10.08.12 22:01
    • Replies: 0
    • Views: 4,308
    glingor
    10.08.12 22:01 Go to last post

  17. Test server: Main quest, New Settlers

    Buying the settlers went fine. The issue began when I tried to add the 25 population to the mayor house. Nothing happened for 5 minutes of waiting so...

    Started by Safron, 10.08.12 14:31
    • Replies: 2
    • Views: 11,792
    Safron
    10.08.12 14:58 Go to last post

  18. there should be a saver way to pay this is rediculous

    i bought the nords from *** and if send the money, and he never send the adventure he wend offline and after he was back online he sayd that he didnt...

    Started by Louw, 07.08.12 21:52
    • Replies: 7
    • Views: 107,760
    Mooh
    10.08.12 11:32 Go to last post

  19. Counterfeit membership problem

    Hello I bought the Counterfeit membership to be guild member. After I used it to Guild house (Guild CS and i used it on admins island) it turns to...

    Started by g3c0, 09.08.12 12:35
    • Replies: 2
    • Views: 13,812
    g3c0
    09.08.12 13:07 Go to last post

  20. Problems loading loading the game? Solution here!

    Many player post about technical problems concerning chat loads fail, game not loading or game not connecting. Here are some solution you should...

    Started by Killste, 08.08.12 23:59
    • Replies: 0
    • Views: 80,322
    Killste
    08.08.12 23:59 Go to last post
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