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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,447
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,785
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,584
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,709,984
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,829
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,940
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry housing

    my game freeze's whenever i try to upgrade or add a resident also don't get rewards for completing tasks

    Started by robertian, 03.08.12 19:47
    • Replies: 4
    • Views: 4,133
    robertian
    03.08.12 22:48 Go to last post

  2. Lost more than 300 units for no reason

    yesterday I produced 150 R, 50 M, 50 S and 100 B. When I look them up in my military tab they don't seem to exist. Any ideas? Lost all my good swords...

    Started by Zonker, 03.08.12 06:53
    • Replies: 3
    • Views: 6,192
    Zonker
    03.08.12 13:49 Go to last post

  3. Marble quarry siting bug

    Hi all - attached is a pic of a marble quarry sited in an unusable position. Any thoughts?

    Started by Ethirdinen, 24.07.12 08:17
    1 Attachment(s)
    • Replies: 4
    • Views: 19,451
    Ethirdinen
    03.08.12 10:22 Go to last post

  4. Can't zoom in/out

    I'm playing on a Macbook Pro 13" with latest Mountain Lion installed. Using Safari web browser. Never had this problem before, came after latest...

    Started by MakkeK, 26.07.12 20:54
    • Replies: 4
    • Views: 83,587
    Semion
    03.08.12 09:54 Go to last post

  5. Banned for Saying a song.

    Best Staff, Last i was chatting on the general chat. And when i said a song called (**** in Paris) to my friend i were permanently banned....

    Started by TheKingdomOfSven, 02.08.12 22:17
    • Replies: 3
    • Views: 14,960
    BB_Azariel
    03.08.12 08:54 Go to last post

  6. GUILD online Bug

    Hello After the maintenance from 02/08/2012, a bug appeared: friends who are with me in giuld don't appear online. Have a nice day,...

    Started by arhanghel44, 02.08.12 16:19
    • Replies: 2
    • Views: 2,817
    arhanghel44
    02.08.12 22:03 Go to last post

  7. Angry Unable to play - stuck with blank Tip of the Day screen and blue background

    Hi all, hoping someone can help me with this as I've hit a dead end. On one particular machine I cannot login - I'm stuck with the "Tip of the...

    Started by ChrisPCarter, 23.07.12 07:41
    2 Pages •
    1 2
    • Replies: 13
    • Views: 55,925
    ChrisPCarter
    02.08.12 21:49 Go to last post

  8. Exclamation Not able to have a 3rd building in building queue

    When building, normally i have 3 buildings allowed to queue. However, when i begin the building queue i place 2 buildings and they are fine, when i...

    Started by whispydelar, 31.07.12 10:44
    • Replies: 2
    • Views: 14,064
    newties21
    02.08.12 16:26 Go to last post

  9. Delete buildings

    I can only delete some buildings i wanted to delete a stonemason and marble mason but there is no longer the option in info window has the way we...

    Started by Bethel, 02.08.12 11:59
    • Replies: 2
    • Views: 36,847
    Bethel
    02.08.12 12:07 Go to last post

  10. Angry You suck

    ive been perma-banned by some trolls thanks 4 nothing ubisoft............UR FIRED

    Started by LemonGuy, 02.08.12 00:23
    • Replies: 2
    • Views: 9,207
    BB_Azariel
    02.08.12 08:49 Go to last post

  11. 2 generals and troops disappear after maintenance

    Hello! What should i do? Bottom right menu for adventure is also gone.

    Started by clairemarigny, 02.08.12 04:01
    • Replies: 3
    • Views: 23,014
    clairemarigny
    02.08.12 07:19 Go to last post

  12. Adv dissapeared during maitenance.!!!!

    Hello.. I was doing adventure with a friend just before maitenance last night and didnt get to finish before. But when logging in this morning i...

    Started by Angus_McGregor, 02.08.12 04:37
    maitenance, no reward
    • Replies: 1
    • Views: 9,162
    Tierarzt
    02.08.12 06:04 Go to last post

  13. Gift level difference

    Hello I sent as a gift directly from the trader the Aventure Black Knights to a player of level 35. He cannot accept it because he is not level 42...

    Started by Alokt, 01.08.12 08:59
    • Replies: 2
    • Views: 3,598
    Sinister-King
    01.08.12 11:40 Go to last post

  14. can`t trasfer 250 iron ore to Mayor

    I received reward from daily quest 250 iron ore. Accept it. Now it is in my star menu. I try many times to transfer that iron ore to Mayor`s house -...

    Started by Pipilotta, 01.08.12 07:04
    • Replies: 2
    • Views: 4,061
    Pipilotta
    01.08.12 07:08 Go to last post

  15. Unhappy Gem shop closed?

    Hey, I was wondering.. Is the gem shop closed? I get no options to buy anything - HH

    Started by HHHoegsted, 31.07.12 17:17
    • Replies: 6
    • Views: 15,714
    EternalPink
    31.07.12 23:11 Go to last post

  16. Angry Building licence

    Hi, I won a new industry. I built the storehouse. But never added to the building licence..Help me.

    Started by GKNOZB, 31.07.12 07:19
    • Replies: 4
    • Views: 18,171
    GKNOZB
    31.07.12 15:42 Go to last post

  17. daily rewards

    the gifts you get each day keep resetting i get to day 5 then the next day starts me back at 1, Ive checked in each day for 2 weeks and its done this...

    Started by beezlebob, 31.07.12 08:49
    • Replies: 1
    • Views: 15,363
    BB_Azariel
    31.07.12 09:38 Go to last post

  18. help

    my server keeps crashing cant get into the game ?:mad:

    Started by bigtash, 30.07.12 22:57
    • Replies: 1
    • Views: 3,671
    Sinister-King
    30.07.12 23:01 Go to last post

  19. no worker going to farm

    i built a farm and upgraded it yesterday. and it says it still has no worker there. i have 57 spares. now i'm told i have to tear it down and lose my...

    Started by LadyLashMe, 30.07.12 12:06
    • Replies: 7
    • Views: 7,703
    Nukar
    30.07.12 19:20 Go to last post

  20. Unhappy Adventure invites bug/problem?

    Hi, after recent maintenance/update i have come across rather annoying problem. Whenever you are doing your own adventure and someone send you invite...

    Started by Crsnic, 22.07.12 21:05
    • Replies: 3
    • Views: 12,458
    Lorrellay
    30.07.12 08:52 Go to last post
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