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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 383,034
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,734
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 465,133
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,443
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,593
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 423,053
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Camp intercept probably not intended

    I noticed a new feature regarding the way general pathing works in the southeast corner of the island: The hard camp in the next area...

    Started by Maugister, 03.08.12 08:52
    • Replies: 4
    • Views: 28,008
    Poppy2012
    08.08.12 14:17 Go to last post

  2. Talking buffing query

    Hi, Not sure whether this is a bug or problem or what! Basically i've been buffing my coal mines today with my own buffs and noticed that although...

    Started by Poppy2012, 08.08.12 14:15
    • Replies: 0
    • Views: 12,632
    Poppy2012
    08.08.12 14:15 Go to last post

  3. Mine upgrade failure

    Some of my mines refuse to upgrade - the upgrade button is not active, though I have the necessary resources. What's that? Should I report a bug? If...

    Started by Zlobnyx, 08.08.12 13:47
    • Replies: 1
    • Views: 8,100
    Qualan
    08.08.12 13:51 Go to last post

  4. invite gone missing

    I was invited by friend to a loot spot. He send invite, i didnt get the invite but he is not getting the invite back. and it has been 14-16 hours...

    Started by Angus_McGregor, 08.08.12 05:09
    no invite, problems
    • Replies: 0
    • Views: 5,070
    Angus_McGregor
    08.08.12 05:09 Go to last post

  5. Assigned unit caculation error

    The new population panel have an error counting of assigned units. I have 4 general one of them is a veteran general, so they could have 850 units at...

    Started by Crust, 07.08.12 17:11
    • Replies: 0
    • Views: 2,405
    Crust
    07.08.12 17:11 Go to last post

  6. Flash player

    Hi. I wanted to start the game and i got this message: In order to play The Settlers Online in the best possible conditions, you need to have an up...

    Started by thLex, 07.08.12 13:34
    • Replies: 2
    • Views: 70,629
    thLex
    07.08.12 13:45 Go to last post

  7. Unhappy chat loading fail

    When i tray to log in game my chat got a fail load,and i don't know hove to fix it. Start to thinking that i get chat ban,but no reason for it. any...

    Started by Mofoker, 03.08.12 20:16
    • Replies: 1
    • Views: 11,053
    BB_Azariel
    06.08.12 10:08 Go to last post

  8. Settlers Online making your computer reboot?

    Well it is not actually TSO but your Flash player. Go and update it to 11,3,300,268 or later. I had enabled automatic updates thus not suspecting...

    Started by JDee1221, 04.08.12 08:05
    • Replies: 1
    • Views: 5,420
    BB_Azariel
    06.08.12 10:01 Go to last post

  9. Recent Lag Problems

    Hello there, Has anyone been dealing with increased lag problems over the last week or so? Until last week, I'd never had more than 2 or 3...

    Started by Fearless_One, 03.08.12 01:00
    • Replies: 2
    • Views: 5,599
    BB_Azariel
    06.08.12 09:58 Go to last post

  10. Unhappy there is no more sound playing in my background

    what to do if the music fails allready one week... don't know how to fix it try'd everything...:(

    Started by AngelineMoore, 05.08.12 18:48
    • Replies: 1
    • Views: 10,271
    BB_Azariel
    06.08.12 09:31 Go to last post

  11. problem with loot spots

    i just paid for a loot spot got the invite ect ect and accepted but i could not access it to send my general or anything i cleared my cache and...

    Started by Stud73, 06.08.12 00:11
    • Replies: 1
    • Views: 24,229
    Qualan
    06.08.12 08:09 Go to last post

  12. BUFFS and trading

    I had couple times bug with buffs, when i buffed my buildings with 6 hour buffs, they are gone in 2 hour... Second bug is trading with other...

    Started by ToniKuu, 05.08.12 16:52
    • Replies: 1
    • Views: 4,305
    Konshens
    05.08.12 22:06 Go to last post

  13. Question Empty Buff stuck in my Star menu

    Earlier today I buffed some of my buildings, but when I had used all of the buffs in that particular "package" it didn't disappear from my Star menu....

    Started by Lenore86, 05.08.12 19:36
    1 Attachment(s)
    • Replies: 2
    • Views: 10,578
    Lenore86
    05.08.12 21:23 Go to last post

  14. Daily Quest: Follower

    I'm not sure this is a bug or not, but I've had a daily quest for two days and can't get complete it. Follower: Raise you stock of wheat by at...

    Started by bAdbUd, 01.08.12 16:33
    • Replies: 3
    • Views: 6,199
    bAdbUd
    05.08.12 00:19 Go to last post

  15. No worker although enough free settlers

    ... tittle says all. I am told that this is a bug that happens if you upgrade a building before settler arrives. I did so. No i have a butcher...

    Started by Deorum, 04.08.12 15:04
    • Replies: 1
    • Views: 14,489
    Nukar
    04.08.12 15:15 Go to last post

  16. No xp from a bandit camp

    I may have missed it but I dont think I got xp for killing a Hard bandit camp. (120 Roughneck 80 Ranger)

    Started by kiwi1001, 04.08.12 01:05
    • Replies: 0
    • Views: 9,992
    kiwi1001
    04.08.12 01:05 Go to last post

  17. Angry housing

    my game freeze's whenever i try to upgrade or add a resident also don't get rewards for completing tasks

    Started by robertian, 03.08.12 19:47
    • Replies: 4
    • Views: 4,202
    robertian
    03.08.12 22:48 Go to last post

  18. Lost more than 300 units for no reason

    yesterday I produced 150 R, 50 M, 50 S and 100 B. When I look them up in my military tab they don't seem to exist. Any ideas? Lost all my good swords...

    Started by Zonker, 03.08.12 06:53
    • Replies: 3
    • Views: 6,496
    Zonker
    03.08.12 13:49 Go to last post

  19. Marble quarry siting bug

    Hi all - attached is a pic of a marble quarry sited in an unusable position. Any thoughts?

    Started by Ethirdinen, 24.07.12 08:17
    1 Attachment(s)
    • Replies: 4
    • Views: 19,711
    Ethirdinen
    03.08.12 10:22 Go to last post

  20. Can't zoom in/out

    I'm playing on a Macbook Pro 13" with latest Mountain Lion installed. Using Safari web browser. Never had this problem before, came after latest...

    Started by MakkeK, 26.07.12 20:54
    • Replies: 4
    • Views: 83,715
    Semion
    03.08.12 09:54 Go to last post
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