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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,022
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 157,205
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,381,463
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 170,265
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 784,226
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,284
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Hardwood cutter problem

    I have a hardwood cutter that won't work. He says he has no hardwood but is surrounded by it ign: dezastru I have also provided a screenshot

    Started by dezastru, 09.07.12 06:59
    1 Attachment(s)
    • Replies: 0
    • Views: 3,527
    dezastru
    09.07.12 06:59 Go to last post

  2. coper mine problem

    Hi I try to build copper mine on the new copper deposit but i can't. when i click on the copper mine icon in the intermediate building but on screen...

    Started by vodo2, 08.07.12 13:09
    vodo2
    • Replies: 1
    • Views: 5,236
    vodo2
    08.07.12 13:54 Go to last post

  3. Angry Hardwood and marble has become half! Help!!!

    Hello, while playing I was happy that I had enough hardwood and marble to upgrade the mayor's office, but suddenly it got reduced by half! Some...

    Started by karive, 07.07.12 16:36
    bug, hardwood, issue, marble
    • Replies: 4
    • Views: 5,486
    Qualan
    08.07.12 10:21 Go to last post

  4. Connetion to server faild????

    Does everyone have the same problem in last hour!??

    Started by ZILIEN, 06.07.12 15:57
    • Replies: 8
    • Views: 11,602
    de88ieh
    07.07.12 22:41 Go to last post

  5. Buged meniu options results in unwanted upgrade

    I had 1 Lv 3 Toolmaker and Lv 2 Toolmaker. Both was stopped. When I needed space for buildings I decided to destroy Lv 2 and get Lv 3 working again....

    Started by Brunanji, 07.07.12 16:29
    • Replies: 0
    • Views: 6,034
    Brunanji
    07.07.12 16:29 Go to last post

  6. Angry Help can someone explain the rules of the migration to the dutch server.

    Allot of questions and no answers. And trust me I am not the only one! 1. Why is there nobody of Ubisoft or BlueBytes who can explain when the...

    Started by Vuchel, 06.07.12 17:48
    bluebyte, dutch server, migration, respectless, rude
    • Replies: 4
    • Views: 33,681
    Qualan
    06.07.12 19:11 Go to last post

  7. Bandit Camp

    I have a Bandit Camp (easy) saying 6 ppl inside it. So, after the experience with the Bandit Camp saying 3 ppl inside, I attacked with 13 soldiers.....

    Started by PelleX007, 06.07.12 06:57
    • Replies: 4
    • Views: 38,815
    Qualan
    06.07.12 13:01 Go to last post

  8. Cannon Desciption

    Cannon desciption says they can't be attacked untill all melee units is dead , yet they are being attacked before all melee is dead

    Started by miatatu, 06.07.12 09:03
    • Replies: 0
    • Views: 6,340
    miatatu
    06.07.12 09:03 Go to last post

  9. Building a pine wood cutter on the border between two zones

    apparently makes for a very bad pine wood cutter This must be a bug, right?

    Started by Zavvy, 06.12.11 11:15
    • Replies: 9
    • Views: 55,245
    DaveyDent
    06.07.12 08:32 Go to last post

  10. Changing Username

    Hello. A couple of weeks ago I got banned from chat,trade etc and I got a mail saying my username was unacceptable and somebody had reported me ...

    Started by MrMu, 04.07.12 17:32
    • Replies: 2
    • Views: 13,185
    Swww
    05.07.12 17:01 Go to last post

  11. Consistantly Offline!

    I love this game but seriously getting sick of having to log into the game after being kicked back to the home page of TSO. Wot the hell is going on!...

    Started by SoulSnake, 05.07.12 14:39
    • Replies: 0
    • Views: 2,478
    SoulSnake
    05.07.12 14:39 Go to last post

  12. Additional iron pile

    I've added some more Iron to the deposit but didn't build mine there (before football update). I'm not sure when did it disappear because I found it...

    Started by WodzWielkiBuc, 05.07.12 07:35
    • Replies: 0
    • Views: 14,192
    WodzWielkiBuc
    05.07.12 07:35 Go to last post

  13. Crashes

    In the last week I have started to have a lot of problems with the game. The chat server resets many times every day. I have started to get a lot of...

    Started by ziggyvale, 05.07.12 06:42
    • Replies: 0
    • Views: 36,002
    ziggyvale
    05.07.12 06:42 Go to last post

  14. I don't log in..

    Or a problem when I click on the play button now tells me that the connection to the server and failed that i can do! Use google chroome

    Started by Enrycostyle1989, 05.07.12 00:41
    • Replies: 1
    • Views: 2,566
    Bashful
    05.07.12 00:50 Go to last post

  15. Italian traduction?

    Is bargained the game in italian language?:confused:

    Started by WILEz, 14.06.12 18:26
    • Replies: 1
    • Views: 7,386
    Enrycostyle1989
    05.07.12 00:30 Go to last post

  16. Friend list Bug

    I noticed today that i keep loosing people wich should be on the friends list.. When i shuffle between the all, friends and guild tabs they tend to...

    Started by Lovacumutnom, 12.04.12 14:06
    • Replies: 1
    • Views: 13,484
    DarKHypnoX
    04.07.12 23:33 Go to last post

  17. Guild members online?

    When are you going to fix so you can se if guildys are online/offline?

    Started by Dynis, 29.06.12 11:10
    • Replies: 1
    • Views: 3,832
    Dynis
    04.07.12 16:02 Go to last post

  18. Chat window extension

    Through use of trade, I'm using the window extension, but time and time again it over extends and the options to extend and minimize the window...

    Started by Dave-i-am, 03.07.12 22:16
    • Replies: 2
    • Views: 6,313
    SirRoy
    04.07.12 04:43 Go to last post

  19. Watches for Explorers

    Would it be possible to provide the explorers with some brand new watches so that they know when the 6h,12h,24h period is over? Today they lost...

    Started by Mystic, 03.07.12 20:37
    • Replies: 0
    • Views: 9,641
    Mystic
    03.07.12 20:37 Go to last post

  20. Thumbs down marble deposit

    Hi to all,i just wanna to report bug.I have 3 territories now but my geologist cant fint another marble deposit,i have only one found on the map.

    Started by maroza, 02.04.12 12:03
    geologist, marble
    • Replies: 9
    • Views: 91,900
    LordGreyBush
    03.07.12 18:01 Go to last post
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