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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 37,903
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 148,595
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,367,046
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 166,569
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 770,516
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 183,589
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Lightbulb Friary takes one square instead of square and a half like watermill

    I see that friary takes only one square (when building) and the rest of the building can be built on another building. It should be like the...

    Started by Observer, 16.06.12 11:00
    friary
    • Replies: 3
    • Views: 20,171
    02.07.12 17:39 Go to last post
  2. Chat server login failed

    Yesterday i was accepting ALOT of trades in my mailbox and suddenly i got disconnected from chat while the game just keeps going. Now every time i...

    Started by FortKnox, 02.07.12 13:36
    • Replies: 2
    • Views: 12,244
    02.07.12 14:41 Go to last post
  3. Thumbs down glitched buildings

    2nd time its happened now and it seems to be linked to me upgrading various buildings to lvl 5...atm i have 11 farms 1 mill and 1 baker all showing...

    Started by siwardz, 01.07.12 17:32
    • Replies: 6
    • Views: 2,347
    02.07.12 14:40 Go to last post
  4. Missing Settlers & Upgrade Bug

    Hi there, if you have no settlers but construct a building; the building will show the missing settler exclamation mark; when you upgrade the...

    Started by Proliator, 02.07.12 10:30
    • Replies: 0
    • Views: 9,184
    02.07.12 10:30 Go to last post
  5. Problems with building queue after maintenance...

    I encounter a lot of problems with my building queue after the maintenance from thursday the 28th of june. Sometimes, when I place the building, it...

    Started by Cheetahke, 02.07.12 07:14
    • Replies: 1
    • Views: 3,481
    02.07.12 08:57 Go to last post
  6. stuck res that cant be dropd on mayors house

    the last 40 mins to 1 hours i have had sum bronze stuck between the star menue and mayors house i dropd it on to the mayors house nothing happend...

    Started by MrFriendlyone, 02.07.12 06:28
    • Replies: 1
    • Views: 1,927
    02.07.12 08:56 Go to last post
  7. deranked

    last night at 11ish uk time i got promoted from 35>36 by the ec match 4 advenure and now im lvl 35 again can some1 explain me why ??

    Started by klaffie, 29.06.12 16:47
    • Replies: 6
    • Views: 5,929
    01.07.12 19:02 Go to last post
  8. hardwood sawmill bug

    I tried to upgrade from lvl1 but it doesnt do anything. I have recourses for it. production timer is running but building status shows status:...

    Started by Lordolla, 01.07.12 17:17
    • Replies: 0
    • Views: 16,153
    01.07.12 17:17 Go to last post
  9. flash player problem

    to all players using IE: don't update your flashplayer, otherwise you will be unable to logon, the blue buttons won't work after updating flashplayer

    Started by Kalie, 23.06.12 09:23
    • Replies: 7
    • Views: 106,471
    01.07.12 17:03 Go to last post
  10. In Game Chat

    I cannot write in any of the chat screens. I can see chat but i do not get a dialogue box i can write in. Any suggestions?

    Started by Arturus, 21.06.12 08:27
    • Replies: 2
    • Views: 17,587
    01.07.12 12:59 Go to last post
  11. Problem with buildings upgrade!

    Yesterday night I upgraded one of my pine wood cutters to lvl. 3 and today when I logged in it's still in progress,but it's not doing anything,nor...

    Started by Ildrasil, 28.06.12 06:17
    • Replies: 1
    • Views: 10,323
    30.06.12 20:29 Go to last post
  12. Pine wood forester dont works

    As you can see on the printscreen, I noticed that one of my PWF is not working, it has no bar status working, and production time N / A I noticed...

    Started by Spartiatis, 30.06.12 02:39
    • Replies: 4
    • Views: 5,568
    30.06.12 18:07 Go to last post
  13. Is this a bug? Canceling troop building does not give back the resources.

    I had several build orders in the barracks when I got some steel swords from a trade. I wanted to build some soldiers first so I cancelled the builds...

    Started by PsychoCat, 29.06.12 17:59
    barracks, bug, cancel
    • Replies: 4
    • Views: 18,023
    30.06.12 05:46 Go to last post
  14. Brewery Problem

    hi i have problem with my brewery it says that it doesn't have water while i have 3 wells near by? eny ideas?

    Started by SensorialGlint6, 29.06.12 19:20
    • Replies: 0
    • Views: 11,241
    29.06.12 19:20 Go to last post
  15. Unable to "log in" --> Play Now

    Login works perfect - Then when clicking the Play Now I just get a Blank/White screen - no errors, or anything. Tried to from IE: 9.08112.16421...

    Started by WaZoul, 22.06.12 11:14
    9 Pages
    1 2 3 ... 9
    • Replies: 89
    • Views: 195,530
    29.06.12 13:10 Go to last post
  16. Lost armies during server maintenance

    Hi I was doing the las mission of the EC, got 2 armies in the field. After the server maintenance, the mission as dissapeared and the armies...

    Started by kuritaes, 28.06.12 06:09
    • Replies: 2
    • Views: 3,266
    28.06.12 07:01 Go to last post
  17. Bug: Gold mine.

    Hello, There is something wrong with gold mines. To confirm it for shore, i exhausted 2 mines. Each gold mine loses 1 gold ore. After gold mine...

    Started by MikuHirm, 25.06.12 14:04
    bug, gold mine, gold ore
    • Replies: 3
    • Views: 25,640
    28.06.12 05:18 Go to last post
  18. finding gold mines

    On serveral occassions i have send my geogist out to find gold mines but he dont find any nor do i get the message saying he couldnt find any.I have...

    Started by nipa68, 27.06.12 17:19
    • Replies: 1
    • Views: 4,557
    27.06.12 17:20 Go to last post
  19. Finished adventure but no reward

    Hi. I was running tight for time on the first EC adventure, but with eleven minutes left I sent the general to the last camp (one of the wings,...

    Started by Iolair, 26.06.12 20:00
    • Replies: 2
    • Views: 5,322
    27.06.12 17:14 Go to last post
  20. marketplace

    hi i have noticed there are some people always sell same items all "whole day", at least until they turn off computer. how it is possible? it is ok...

    Started by schizzofrenetico, 27.06.12 08:11
    • Replies: 4
    • Views: 2,475
    27.06.12 12:31 Go to last post

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