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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,509
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,723
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,384,502
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,211
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 787,513
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,357
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Bug: Gold mine.

    Hello, There is something wrong with gold mines. To confirm it for shore, i exhausted 2 mines. Each gold mine loses 1 gold ore. After gold mine...

    Started by MikuHirm, 25.06.12 14:04
    bug, gold mine, gold ore
    • Replies: 3
    • Views: 25,803
    MikuHirm
    28.06.12 05:18 Go to last post

  2. finding gold mines

    On serveral occassions i have send my geogist out to find gold mines but he dont find any nor do i get the message saying he couldnt find any.I have...

    Started by nipa68, 27.06.12 17:19
    • Replies: 1
    • Views: 4,585
    Nukar
    27.06.12 17:20 Go to last post

  3. Finished adventure but no reward

    Hi. I was running tight for time on the first EC adventure, but with eleven minutes left I sent the general to the last camp (one of the wings,...

    Started by Iolair, 26.06.12 20:00
    • Replies: 2
    • Views: 5,440
    Iolair
    27.06.12 17:14 Go to last post

  4. marketplace

    hi i have noticed there are some people always sell same items all "whole day", at least until they turn off computer. how it is possible? it is ok...

    Started by schizzofrenetico, 27.06.12 08:11
    • Replies: 4
    • Views: 2,515
    schizzofrenetico
    27.06.12 12:31 Go to last post

  5. Got banned for 24 hours..

    Got banned for 24 hours 2 days ago but the ban didn't expire and i stil can't chat... Submitted ticket 1 day ago still no response.

    Started by MasterSoso, 26.06.12 17:29
    • Replies: 1
    • Views: 3,733
    BB_Azariel
    27.06.12 08:25 Go to last post

  6. Unhappy Barracks size

    Hi, I think the barracks suffer from the similar bug friary did on a test server. Graphics shows the barracks as a 3x2 building. But in reality...

    Started by robbomoon, 27.06.12 07:11
    • Replies: 0
    • Views: 7,276
    robbomoon
    27.06.12 07:11 Go to last post

  7. queasts not reading right

    Hey With quick overview i didnt found any thread regarding to my problem. I got daily quest before i went to sleep, i had to raise my stock of...

    Started by Tartzu, 26.06.12 06:26
    • Replies: 1
    • Views: 3,322
    Tierarzt
    26.06.12 23:37 Go to last post

  8. Accepted adventure invite but adventure doesn't show up

    Today we swapped spots in the nords adventure with other player. We sent both invites to each other and accepted invites. However adventures did not...

    Started by Zteelblade, 06.06.12 05:50
    2 Pages •
    1 2
    • Replies: 11
    • Views: 107,249
    aklbr
    26.06.12 21:33 Go to last post

  9. Cannot get past loading screen

    i have the latest flash version and latest firefox version, but the problem im having is strange. i start the client up and put in my username and...

    Started by ShadowHell, 17.06.12 15:02
    4 Pages •
    1 2 3 ... 4
    • Replies: 31
    • Views: 145,180
    biggy33
    26.06.12 10:13 Go to last post

  10. Geologist can't find deposits

    Hi. I sent out my geologist to find a coal deposit and got the message that he couldn't find one even though i own sector 7. After that, i sent him...

    Started by Yunithium, 26.06.12 04:58
    • Replies: 0
    • Views: 8,769
    Yunithium
    26.06.12 04:58 Go to last post

  11. ETA on parrot cheat fix? or is it now considered a feature?

    nt

    Started by Qualan, 25.06.12 16:12
    • Replies: 1
    • Views: 20,416
    Nukar
    25.06.12 16:42 Go to last post

  12. sleep mode going on and off by it self

    i put my pinewood sawmills on sleep mode a few hours later my hardwood sawmills forresters coking plants pinewood cutters fisheries were all going...

    Started by davejohn, 25.06.12 04:05
    • Replies: 2
    • Views: 10,233
    davejohn
    25.06.12 12:38 Go to last post

  13. football event....

    i have reported this already and as yet recieved no reply !!! the football event bugged out on me on the 2nd day i cant move my generals to the...

    Started by ATHTHEMANIAC, 25.06.12 08:45
    • Replies: 6
    • Views: 18,590
    ATHTHEMANIAC
    25.06.12 09:59 Go to last post

  14. gems

    i try and by gems and i click on by and i put me bk to the top of the screen, any ideas?

    Started by mcmental, 23.06.12 16:51
    • Replies: 1
    • Views: 2,033
    BB_Azariel
    25.06.12 08:38 Go to last post

  15. Message Banned

    we have a friend "Celdinumbra", when we try to go to his island we get the message "Banned", (for further information contact suport), this is the...

    Started by Morphy, 23.06.12 13:36
    • Replies: 1
    • Views: 6,272
    BB_Azariel
    25.06.12 08:31 Go to last post

  16. Exclamation Firefox load issue

    Can get the game to load with other browsers but Firefox won't now for some strange reason. Have uninstalled and reinstalled, cleared the cache and...

    Started by Drakonix-S, 16.06.12 10:36
    failure, firefox, launch 1 Attachment(s)
    • Replies: 9
    • Views: 75,112
    BB_Azariel
    25.06.12 08:29 Go to last post

  17. bug with pinewood cutter en with travelling genera

    Hello, I want to report two bugs: 1) I've build a pinewood cutter who thinks there is no pinewood around him. But there are loads of pinewood...

    Started by Axe_, 24.06.12 12:06
    bugs
    • Replies: 0
    • Views: 6,868
    Axe_
    24.06.12 12:06 Go to last post

  18. bug error quest neighborly help

    i received at least 25 buffs from friends......!!! for the quest i need 1...... and the quest don't count 1 off, so this quest stuck!

    Started by universum, 15.04.12 17:20
    • Replies: 1
    • Views: 2,541
    immjg
    24.06.12 11:13 Go to last post

  19. Building bug

    Dear Settlers Online, I was not really happy when I understood from Help chat group that I need to destroy 10 level 2 and 1 level 3 buildings...

    Started by IvanTodorov, 24.06.12 07:55
    • Replies: 0
    • Views: 2,346
    IvanTodorov
    24.06.12 07:55 Go to last post

  20. No reward from finishing an adventure

    It would be nice, if a big warning is shown, stating the minimum effort you have to put into an adventure to qualify for the reward.

    Started by Mooh, 23.06.12 22:19
    • Replies: 3
    • Views: 11,256
    Dopey
    24.06.12 06:37 Go to last post
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