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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 46,400
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 183,214
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,428,125
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 181,666
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 826,341
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 192,866
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Switching between generals etc. - action applied to wrong general

    I was trying to use a second general to transfer units to an adventure. Once I'd done so, I'd unassigned all the units, then assigned them to the...

    Started by Usermaatre, 16.02.22 23:53
    • Replies: 1
    • Views: 1,922
    Usermaatre
    17.02.22 03:26 Go to last post

  2. one settler missing

    53 workyards but 54 working settlers

    Started by Ziing_Ace, 15.02.22 20:10
    1 Attachment(s)
    • Replies: 1
    • Views: 1,271
    copycat71
    16.02.22 12:04 Go to last post

  3. Why con failed

    When update ended like 4hours ago and nothing i do solves it?

    Started by Kebabtomte, 09.02.22 19:28
    4 Pages •
    1 2 3 ... 4
    • Replies: 32
    • Views: 14,319
    BB_Trafffer
    16.02.22 10:17 Go to last post

  4. visiting a friends island

    visiting a friends island causing mega zone refreshing unplayable as it is ?

    Started by damien762, 14.02.22 18:30
    • Replies: 0
    • Views: 705
    damien762
    14.02.22 18:30 Go to last post

  5. Error on opening mail/collecting items

    I had opened my mailbox and noticed that in addition to the Explorer's returns, there was a mail with my converted returns from the last event...

    Started by Alina_Light, 12.02.22 14:31
    • Replies: 2
    • Views: 7,594
    BB_Trafffer
    14.02.22 10:44 Go to last post

  6. Server init failure? any one else

    been getting server int failure notice ever since unity started, only site or game I get this,hard to play game when constantly kicked, out not like...

    Started by robblack1, 11.02.22 04:00
    • Replies: 7
    • Views: 3,055
    Qualan
    12.02.22 13:03 Go to last post

  7. Empty troop transport

    For some reason the program decided that the unused merchant recruits had to go on the troop transport what of course will not happen, because once...

    Started by katystrofe, 11.02.22 11:36
    • Replies: 0
    • Views: 537
    katystrofe
    11.02.22 11:36 Go to last post

  8. Servers down?

    Cant connect, are the servers down or something?

    Started by Kaiserius, 09.02.22 13:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 6,416
    BB_Trafffer
    10.02.22 09:10 Go to last post

  9. Scrolls with mouse wheel is a nightmare

    Pls raise scroll steps. In flash client work very well. In unity version too small steps, none user-friendly. ...

    Started by LittleP, 09.02.22 16:41
    • Replies: 2
    • Views: 1,237
    LittleP
    10.02.22 03:20 Go to last post

  10. Wrong summary time, Adventure Bookbinder

    Adventure Bookbinder 50 codex. Says ~147 days https://pasteboard.co/8WenpnIrdE1J.png When I click on production 50 codex only ~66 days...

    Started by LittleP, 10.02.22 03:16
    • Replies: 0
    • Views: 583
    LittleP
    10.02.22 03:16 Go to last post

  11. Maximum capacity reached [undefined id]

    I collect my emails (Collect and Delete Selected Emails) Dismiss Mail, doesn't matter I chose star menu or storage same error messages. ...

    Started by LittleP, 10.02.22 03:03
    • Replies: 0
    • Views: 554
    LittleP
    10.02.22 03:03 Go to last post

  12. Bay leaf missing when the mine is ZZZ

    Bay leaf missing. After iron mine spot had found there was the bay leaf but now I don't see. https://pasteboard.co/iUMLS99OWYQ5.png When I...

    Started by LittleP, 09.02.22 16:28
    • Replies: 0
    • Views: 444
    LittleP
    09.02.22 16:28 Go to last post

  13. Flashing guild button

    1) Guild button flashes. - I click on it - Scroll down Guild description, guild log - Switch to Members, Guild Market vote 2) Flash disabled,...

    Started by LittleP, 09.02.22 16:20
    • Replies: 0
    • Views: 408
    LittleP
    09.02.22 16:20 Go to last post

  14. Charming Geologist too quiet, and buggy iron mine

    Charming Geologist too quiet no voice and pop-up notification (near avatar) when they finished job (found or not found ...) I send them to find iron...

    Started by LittleP, 09.02.22 15:59
    • Replies: 0
    • Views: 471
    LittleP
    09.02.22 15:59 Go to last post

  15. Badly marked mines

    In the picture you can see. There are - 3 stone mines ugly and not informative: it seems to be exhausted - 1 marble mine shown as in flash...

    Started by LittleP, 09.02.22 15:53
    • Replies: 0
    • Views: 436
    LittleP
    09.02.22 15:53 Go to last post

  16. Copper mine, unknown id

    I found copper ore mine with Thoriugh Geologist See the picture. There is an [unknown id depositSpeedUp - group LAB] ...

    Started by LittleP, 09.02.22 15:34
    • Replies: 0
    • Views: 429
    LittleP
    09.02.22 15:34 Go to last post

  17. Guild chat history buggy

    You can see in the picture: All message in 1 lines :S https://pasteboard.co/yqxhWZoklQGL.png Maybe this bug same bug? Guild description bug:...

    Started by LittleP, 09.02.22 15:28
    • Replies: 0
    • Views: 513
    LittleP
    09.02.22 15:28 Go to last post

  18. Shown as updateable

    Shown as updateable, but fully upgraded University: https://pasteboard.co/zqgxc49hd9sj.png But other building as well. If you would like, I can...

    Started by LittleP, 09.02.22 15:24
    • Replies: 0
    • Views: 1,421
    LittleP
    09.02.22 15:24 Go to last post

  19. Weekly Challenge, Foreign Ship, Placeholder

    Weekly Challange: Kingdom Defence In the picture you can see yellow place- holder icon https://pasteboard.co/op86kD7hUqCh.png

    Started by LittleP, 09.02.22 15:17
    • Replies: 0
    • Views: 458
    LittleP
    09.02.22 15:17 Go to last post

  20. Exclamation HTTP Error 500

    When visiting any of the following URL's I am greeted with the browser error HTTP Error 500 https://www.thesettlersonline.com/...

    Started by CBX-Impossible, 04.02.22 21:18
    3 Pages •
    1 2 3
    • Replies: 26
    • Views: 23,650
    BB_Trafffer
    08.02.22 13:28 Go to last post
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