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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,389
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,365
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,395
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,903
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,854
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,291
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. TSO Not loading

    Dear All, Since last night Im not able to load the game anymore, the page tells me its in maintenance. The following text appears: ...

    Started by LilyLotte, 23.07.12 10:17
    • Replies: 1
    • Views: 12,234
    24.07.12 09:48 Go to last post
  2. Missing gems..... :(

    I've sent my explorer for a treasure hunt. As it was taking 6hrs, i used the gems to speed up the process So once I used the gems it was...

    Started by LORD_XERXES, 22.07.12 21:11
    • Replies: 1
    • Views: 5,621
    24.07.12 09:46 Go to last post
  3. Only see grey page

    Hi I have a problem loading/playing it from my netbook. it works fine on my PC but when i try and play it from my netbook all I get is the intial...

    Started by Len_Bright, 21.07.12 06:46
    • Replies: 2
    • Views: 29,194
    24.07.12 08:26 Go to last post
  4. Fisherman does not fish at all.

    I have refilled a depleted fish spot with 2500 fish but the fisherman does not do his work and fish them up. (refilled 2 spots near the fisherman...

    Started by surudoiryu, 21.07.12 22:29
    • Replies: 2
    • Views: 12,766
    22.07.12 10:24 Go to last post
  5. Level 52 deposits

    Is this even correct? Because titanium smelter is at lvl35

    Started by CrazyDetective, 20.07.12 15:00
    • Replies: 1
    • Views: 26,855
    21.07.12 17:25 Go to last post
  6. Destroy Buildings

    I've lost the destroy building icon from my building property pages (all of them) . Does nayone know if this is a bug or a feature , and how do you...

    Started by xXRXx, 21.07.12 13:53
    • Replies: 1
    • Views: 26,774
    21.07.12 14:51 Go to last post
  7. Exclamation Unfinished trades

    I use trades to balance my resources and unless I am missing something there is a huge problem with trades. I have found several deals in trades...

    Started by Dragavon, 20.07.12 09:10
    • Replies: 2
    • Views: 7,031
    21.07.12 01:15 Go to last post
  8. Sons of the Veld pathing teleporting bug

    I had my general at the very bottom of map in the middle after defeating the first area. see ...

    Started by Coogee, 14.07.12 03:09
    • Replies: 3
    • Views: 13,680
    20.07.12 17:38 Go to last post
  9. Thumbs down Production time Bugg..

    I notice a time in production that is inconsistent. A building that is nearer the mine and the mayor's house.have a longer production time compering...

    Started by massemas, 15.05.12 09:06
    • Replies: 3
    • Views: 5,127
    20.07.12 15:24 Go to last post
  10. Can't play...

    Hi, last night I got this message: "Dear Player, Your account has been blocked from chat and trade due to a breach of rules based on your...

    Started by MadM4n, 20.07.12 08:34
    • Replies: 2
    • Views: 7,499
    20.07.12 08:58 Go to last post
  11. Friendship not mutual?

    I had a strange one-time error today: I added a friend to trade buffs with. At first, I could visit him, but he couldn't visit me. We tried to...

    Started by seeKlord, 20.07.12 00:43
    error, friend request
    • Replies: 0
    • Views: 5,777
    20.07.12 00:43 Go to last post
  12. bug with storage when its full

    i had 21600 /22300 tools in my storehouse . I said to myself lets trade some gold to fill it up...i put offer on broker ..went on my adventure...came...

    Started by Curenta91, 19.07.12 16:32
    • Replies: 0
    • Views: 16,027
    19.07.12 16:32 Go to last post
  13. I think there's a bug with my section 9 gold mine

    After I built a gold mine in section 9 I make it stoppped because I don't have time buffing it. Several days later I start it but it does not produce...

    Started by Kayoko, 16.07.12 01:15
    • Replies: 4
    • Views: 8,143
    19.07.12 14:01 Go to last post
  14. trade bug

    My trade is all messed up.Instead of adding gold to my storage it actually took it away from me and res that I offered was given to me :mad: I...

    Started by efi-cro, 19.07.12 09:19
    • Replies: 4
    • Views: 8,288
    19.07.12 11:13 Go to last post
  15. Somthing went wrong with maintenance on sandy cove server

    I am missing resources, and most of my soldiers. also the time of my explorers is not correct. As i turned them on . Is there a way that i can...

    Started by Garia666, 19.07.12 05:08
    • Replies: 1
    • Views: 9,384
    19.07.12 05:14 Go to last post
  16. Connect to server failure

    I am still not able to log in. Can someone pls tell me in plain english how i can? thanks

    Started by Chameleon12, 18.07.12 09:15
    • Replies: 2
    • Views: 8,828
    18.07.12 21:15 Go to last post
  17. Bug in the new "Tooltip window"

    Hey, Just found a little bug in the new "Tooltip info". It displays more units then i have, but if i remove 200 recruits then its correct again...

    Started by Cotax, 18.07.12 20:13
    • Replies: 0
    • Views: 5,329
    18.07.12 20:13 Go to last post
  18. Crushing problem with adventure

    I have an issue with adventure. When i want to enter the map with adventure i get a crushing message "An error was detected on this zone. Please try...

    Started by Kicia, 16.07.12 20:27
    • Replies: 2
    • Views: 6,422
    18.07.12 19:24 Go to last post
  19. Server Glitches

    yesterday 2 strange things happened. my 1 buddy says he buffed me in the morning, and the buffs were gone from his star menu, but I never recieved...

    Started by Cajun_Jon, 18.07.12 13:30
    • Replies: 0
    • Views: 10,607
    18.07.12 13:30 Go to last post
  20. Quest Create fish platter

    what happens: I was asked to create at least 1 fish platter. I choose however to create 5, when the first platter was done the quest had not been...

    Started by titanduck, 18.07.12 12:03
    • Replies: 1
    • Views: 11,391
    18.07.12 12:45 Go to last post

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