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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,151
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,672
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,113
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,708,899
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,270
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,825
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Can't purchase adventures???

    Hi, while in the purchase menu in Adventures, is anyone having an issue with being told "You have reach the limit for this item" when there isn't any...

    Started by Chelionka, 11.07.12 19:25
    adventure
    • Replies: 2
    • Views: 11,044
    Chelionka
    12.07.12 22:26 Go to last post

  2. Can't Load Game.

    Hello, when i click play, the loading screen appears but that bar only load's 5% or so. this is the first time this has happened and i have tried to...

    Started by jenova, 05.07.12 15:57
    • Replies: 3
    • Views: 18,490
    Khitara
    12.07.12 14:08 Go to last post

  3. Garrison and part of the army gone

    For some reason my garrison is gone. After the patch the my garrison is no longer there. The place were it was is the one that the garrisons go by...

    Started by Firkraag, 12.07.12 09:36
    • Replies: 2
    • Views: 5,778
    Qualan
    12.07.12 10:35 Go to last post

  4. no marble mansion settlers

    solved

    Started by spider1308, 12.07.12 08:47
    • Replies: 1
    • Views: 6,996
    BB_Azariel
    12.07.12 08:54 Go to last post

  5. New population view

    Hi there and sorry for my English first. Thank you for new release. When I see new population menu (mouse cursor over the settlet face at the top...

    Started by Quester7, 12.07.12 08:00
    • Replies: 0
    • Views: 49,172
    Quester7
    12.07.12 08:00 Go to last post

  6. Connection Failed

    I can not log in atm... Anyone know why is the server down??

    Started by Driller7, 11.07.12 13:40
    2 Pages •
    1 2
    • Replies: 10
    • Views: 50,369
    Kiaa
    12.07.12 03:46 Go to last post

  7. Bowmaker bug

    I have pine wood in my storage, but the bowmaker dosent make eny bows, can enyone help me????

    Started by Flexx_Est, 11.07.12 07:31
    • Replies: 1
    • Views: 14,097
    Chelionka
    11.07.12 20:09 Go to last post

  8. Victor the Vicious lootpot has "frozen"(transparant) and can't reach support

    Hi, 37hrs ago i started Victor the Vicious. I invited two friends. 1 couldn't accept cause she had another adv running at that time. After...

    Started by Triple-J, 11.07.12 12:14
    frozen, support, vtv
    • Replies: 2
    • Views: 11,423
    Triple-J
    11.07.12 13:38 Go to last post

  9. Angry brewery-water bug

    hi , I also have the problem of my brewery not having any water while there is plenty of wells around. In the mayors house the count also was 0 -now...

    Started by lamurmela, 10.07.12 19:28
    • Replies: 3
    • Views: 7,820
    Polymer
    11.07.12 03:35 Go to last post

  10. Can't play

    Hi. When I press "play Now", the new page doesn't load, I just get a blank page?

    Started by Yautja, 07.07.12 11:42
    • Replies: 4
    • Views: 17,431
    BB_Azariel
    10.07.12 09:55 Go to last post

  11. Friary Issue

    Hi, just bought a friary in a football shop, built and upgraded, but it is strangely ovelapsing other building nearby. When building it appeared as...

    Started by Manta, 06.07.12 08:26
    footballs, friary
    • Replies: 2
    • Views: 19,515
    BB_Azariel
    10.07.12 09:49 Go to last post

  12. Facebook login

    I'm logging using my facebook account. what if I don't have that facebook account anymore? How can I keep playing?

    Started by Martonus, 05.07.12 08:08
    facebook, login
    • Replies: 3
    • Views: 75,271
    BB_Azariel
    10.07.12 09:29 Go to last post

  13. Upgrade problem

    I tried to load a Wandering settlers into the Mayors House only to be told that “Maximum capacity reached” so at the first opportunity I upgraded my...

    Started by Lonestalker, 24.04.12 18:00
    • Replies: 3
    • Views: 8,728
    Rohan-2
    09.07.12 13:17 Go to last post

  14. Starting a new guild

    Hi guys, I'm looking for assistance win setting up a new guild? Is there any instructions on how to do this. Regards

    Started by Slash_, 09.07.12 11:02
    • Replies: 2
    • Views: 4,272
    Nukar
    09.07.12 12:17 Go to last post

  15. Hardwood cutter problem

    I have a hardwood cutter that won't work. He says he has no hardwood but is surrounded by it ign: dezastru I have also provided a screenshot

    Started by dezastru, 09.07.12 06:59
    1 Attachment(s)
    • Replies: 0
    • Views: 4,510
    dezastru
    09.07.12 06:59 Go to last post

  16. coper mine problem

    Hi I try to build copper mine on the new copper deposit but i can't. when i click on the copper mine icon in the intermediate building but on screen...

    Started by vodo2, 08.07.12 13:09
    vodo2
    • Replies: 1
    • Views: 5,738
    vodo2
    08.07.12 13:54 Go to last post

  17. Angry Hardwood and marble has become half! Help!!!

    Hello, while playing I was happy that I had enough hardwood and marble to upgrade the mayor's office, but suddenly it got reduced by half! Some...

    Started by karive, 07.07.12 16:36
    bug, hardwood, issue, marble
    • Replies: 4
    • Views: 11,976
    Qualan
    08.07.12 10:21 Go to last post

  18. Connetion to server faild????

    Does everyone have the same problem in last hour!??

    Started by ZILIEN, 06.07.12 15:57
    • Replies: 8
    • Views: 13,135
    de88ieh
    07.07.12 22:41 Go to last post

  19. Buged meniu options results in unwanted upgrade

    I had 1 Lv 3 Toolmaker and Lv 2 Toolmaker. Both was stopped. When I needed space for buildings I decided to destroy Lv 2 and get Lv 3 working again....

    Started by Brunanji, 07.07.12 16:29
    • Replies: 0
    • Views: 8,757
    Brunanji
    07.07.12 16:29 Go to last post

  20. Angry Help can someone explain the rules of the migration to the dutch server.

    Allot of questions and no answers. And trust me I am not the only one! 1. Why is there nobody of Ubisoft or BlueBytes who can explain when the...

    Started by Vuchel, 06.07.12 17:48
    bluebyte, dutch server, migration, respectless, rude
    • Replies: 4
    • Views: 162,569
    Qualan
    06.07.12 19:11 Go to last post
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