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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. no marble mansion settlers

    solved

    Started by spider1308, 12.07.12 08:47
    • Replies: 1
    • Views: 7,033
    BB_Azariel
    12.07.12 08:54 Go to last post

  2. New population view

    Hi there and sorry for my English first. Thank you for new release. When I see new population menu (mouse cursor over the settlet face at the top...

    Started by Quester7, 12.07.12 08:00
    • Replies: 0
    • Views: 49,264
    Quester7
    12.07.12 08:00 Go to last post

  3. Connection Failed

    I can not log in atm... Anyone know why is the server down??

    Started by Driller7, 11.07.12 13:40
    2 Pages •
    1 2
    • Replies: 10
    • Views: 50,567
    Kiaa
    12.07.12 03:46 Go to last post

  4. Bowmaker bug

    I have pine wood in my storage, but the bowmaker dosent make eny bows, can enyone help me????

    Started by Flexx_Est, 11.07.12 07:31
    • Replies: 1
    • Views: 14,223
    Chelionka
    11.07.12 20:09 Go to last post

  5. Victor the Vicious lootpot has "frozen"(transparant) and can't reach support

    Hi, 37hrs ago i started Victor the Vicious. I invited two friends. 1 couldn't accept cause she had another adv running at that time. After...

    Started by Triple-J, 11.07.12 12:14
    frozen, support, vtv
    • Replies: 2
    • Views: 11,525
    Triple-J
    11.07.12 13:38 Go to last post

  6. Angry brewery-water bug

    hi , I also have the problem of my brewery not having any water while there is plenty of wells around. In the mayors house the count also was 0 -now...

    Started by lamurmela, 10.07.12 19:28
    • Replies: 3
    • Views: 7,908
    Polymer
    11.07.12 03:35 Go to last post

  7. Can't play

    Hi. When I press "play Now", the new page doesn't load, I just get a blank page?

    Started by Yautja, 07.07.12 11:42
    • Replies: 4
    • Views: 17,556
    BB_Azariel
    10.07.12 09:55 Go to last post

  8. Friary Issue

    Hi, just bought a friary in a football shop, built and upgraded, but it is strangely ovelapsing other building nearby. When building it appeared as...

    Started by Manta, 06.07.12 08:26
    footballs, friary
    • Replies: 2
    • Views: 19,607
    BB_Azariel
    10.07.12 09:49 Go to last post

  9. Facebook login

    I'm logging using my facebook account. what if I don't have that facebook account anymore? How can I keep playing?

    Started by Martonus, 05.07.12 08:08
    facebook, login
    • Replies: 3
    • Views: 75,831
    BB_Azariel
    10.07.12 09:29 Go to last post

  10. Upgrade problem

    I tried to load a Wandering settlers into the Mayors House only to be told that “Maximum capacity reached” so at the first opportunity I upgraded my...

    Started by Lonestalker, 24.04.12 18:00
    • Replies: 3
    • Views: 8,858
    Rohan-2
    09.07.12 13:17 Go to last post

  11. Starting a new guild

    Hi guys, I'm looking for assistance win setting up a new guild? Is there any instructions on how to do this. Regards

    Started by Slash_, 09.07.12 11:02
    • Replies: 2
    • Views: 4,384
    Nukar
    09.07.12 12:17 Go to last post

  12. Hardwood cutter problem

    I have a hardwood cutter that won't work. He says he has no hardwood but is surrounded by it ign: dezastru I have also provided a screenshot

    Started by dezastru, 09.07.12 06:59
    1 Attachment(s)
    • Replies: 0
    • Views: 4,571
    dezastru
    09.07.12 06:59 Go to last post

  13. coper mine problem

    Hi I try to build copper mine on the new copper deposit but i can't. when i click on the copper mine icon in the intermediate building but on screen...

    Started by vodo2, 08.07.12 13:09
    vodo2
    • Replies: 1
    • Views: 5,778
    vodo2
    08.07.12 13:54 Go to last post

  14. Angry Hardwood and marble has become half! Help!!!

    Hello, while playing I was happy that I had enough hardwood and marble to upgrade the mayor's office, but suddenly it got reduced by half! Some...

    Started by karive, 07.07.12 16:36
    bug, hardwood, issue, marble
    • Replies: 4
    • Views: 12,058
    Qualan
    08.07.12 10:21 Go to last post

  15. Connetion to server faild????

    Does everyone have the same problem in last hour!??

    Started by ZILIEN, 06.07.12 15:57
    • Replies: 8
    • Views: 13,810
    de88ieh
    07.07.12 22:41 Go to last post

  16. Buged meniu options results in unwanted upgrade

    I had 1 Lv 3 Toolmaker and Lv 2 Toolmaker. Both was stopped. When I needed space for buildings I decided to destroy Lv 2 and get Lv 3 working again....

    Started by Brunanji, 07.07.12 16:29
    • Replies: 0
    • Views: 8,823
    Brunanji
    07.07.12 16:29 Go to last post

  17. Angry Help can someone explain the rules of the migration to the dutch server.

    Allot of questions and no answers. And trust me I am not the only one! 1. Why is there nobody of Ubisoft or BlueBytes who can explain when the...

    Started by Vuchel, 06.07.12 17:48
    bluebyte, dutch server, migration, respectless, rude
    • Replies: 4
    • Views: 162,888
    Qualan
    06.07.12 19:11 Go to last post

  18. Bandit Camp

    I have a Bandit Camp (easy) saying 6 ppl inside it. So, after the experience with the Bandit Camp saying 3 ppl inside, I attacked with 13 soldiers.....

    Started by PelleX007, 06.07.12 06:57
    • Replies: 4
    • Views: 42,225
    Qualan
    06.07.12 13:01 Go to last post

  19. Cannon Desciption

    Cannon desciption says they can't be attacked untill all melee units is dead , yet they are being attacked before all melee is dead

    Started by miatatu, 06.07.12 09:03
    • Replies: 0
    • Views: 7,052
    miatatu
    06.07.12 09:03 Go to last post

  20. Building a pine wood cutter on the border between two zones

    apparently makes for a very bad pine wood cutter This must be a bug, right?

    Started by Zavvy, 06.12.11 11:15
    • Replies: 9
    • Views: 63,769
    DaveyDent
    06.07.12 08:32 Go to last post
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