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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,369
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,361
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,365
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,751
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,715
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,210
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Victor the Vicious lootpot has "frozen"(transparant) and can't reach support

    Hi, 37hrs ago i started Victor the Vicious. I invited two friends. 1 couldn't accept cause she had another adv running at that time. After...

    Started by Triple-J, 11.07.12 12:14
    frozen, support, vtv
    • Replies: 2
    • Views: 11,490
    Triple-J
    11.07.12 13:38 Go to last post

  2. Angry brewery-water bug

    hi , I also have the problem of my brewery not having any water while there is plenty of wells around. In the mayors house the count also was 0 -now...

    Started by lamurmela, 10.07.12 19:28
    • Replies: 3
    • Views: 7,888
    Polymer
    11.07.12 03:35 Go to last post

  3. Can't play

    Hi. When I press "play Now", the new page doesn't load, I just get a blank page?

    Started by Yautja, 07.07.12 11:42
    • Replies: 4
    • Views: 17,506
    BB_Azariel
    10.07.12 09:55 Go to last post

  4. Friary Issue

    Hi, just bought a friary in a football shop, built and upgraded, but it is strangely ovelapsing other building nearby. When building it appeared as...

    Started by Manta, 06.07.12 08:26
    footballs, friary
    • Replies: 2
    • Views: 19,577
    BB_Azariel
    10.07.12 09:49 Go to last post

  5. Facebook login

    I'm logging using my facebook account. what if I don't have that facebook account anymore? How can I keep playing?

    Started by Martonus, 05.07.12 08:08
    facebook, login
    • Replies: 3
    • Views: 75,551
    BB_Azariel
    10.07.12 09:29 Go to last post

  6. Upgrade problem

    I tried to load a Wandering settlers into the Mayors House only to be told that “Maximum capacity reached” so at the first opportunity I upgraded my...

    Started by Lonestalker, 24.04.12 18:00
    • Replies: 3
    • Views: 8,809
    Rohan-2
    09.07.12 13:17 Go to last post

  7. Starting a new guild

    Hi guys, I'm looking for assistance win setting up a new guild? Is there any instructions on how to do this. Regards

    Started by Slash_, 09.07.12 11:02
    • Replies: 2
    • Views: 4,350
    Nukar
    09.07.12 12:17 Go to last post

  8. Hardwood cutter problem

    I have a hardwood cutter that won't work. He says he has no hardwood but is surrounded by it ign: dezastru I have also provided a screenshot

    Started by dezastru, 09.07.12 06:59
    1 Attachment(s)
    • Replies: 0
    • Views: 4,546
    dezastru
    09.07.12 06:59 Go to last post

  9. coper mine problem

    Hi I try to build copper mine on the new copper deposit but i can't. when i click on the copper mine icon in the intermediate building but on screen...

    Started by vodo2, 08.07.12 13:09
    vodo2
    • Replies: 1
    • Views: 5,772
    vodo2
    08.07.12 13:54 Go to last post

  10. Angry Hardwood and marble has become half! Help!!!

    Hello, while playing I was happy that I had enough hardwood and marble to upgrade the mayor's office, but suddenly it got reduced by half! Some...

    Started by karive, 07.07.12 16:36
    bug, hardwood, issue, marble
    • Replies: 4
    • Views: 12,034
    Qualan
    08.07.12 10:21 Go to last post

  11. Connetion to server faild????

    Does everyone have the same problem in last hour!??

    Started by ZILIEN, 06.07.12 15:57
    • Replies: 8
    • Views: 13,466
    de88ieh
    07.07.12 22:41 Go to last post

  12. Buged meniu options results in unwanted upgrade

    I had 1 Lv 3 Toolmaker and Lv 2 Toolmaker. Both was stopped. When I needed space for buildings I decided to destroy Lv 2 and get Lv 3 working again....

    Started by Brunanji, 07.07.12 16:29
    • Replies: 0
    • Views: 8,798
    Brunanji
    07.07.12 16:29 Go to last post

  13. Angry Help can someone explain the rules of the migration to the dutch server.

    Allot of questions and no answers. And trust me I am not the only one! 1. Why is there nobody of Ubisoft or BlueBytes who can explain when the...

    Started by Vuchel, 06.07.12 17:48
    bluebyte, dutch server, migration, respectless, rude
    • Replies: 4
    • Views: 162,777
    Qualan
    06.07.12 19:11 Go to last post

  14. Bandit Camp

    I have a Bandit Camp (easy) saying 6 ppl inside it. So, after the experience with the Bandit Camp saying 3 ppl inside, I attacked with 13 soldiers.....

    Started by PelleX007, 06.07.12 06:57
    • Replies: 4
    • Views: 42,198
    Qualan
    06.07.12 13:01 Go to last post

  15. Cannon Desciption

    Cannon desciption says they can't be attacked untill all melee units is dead , yet they are being attacked before all melee is dead

    Started by miatatu, 06.07.12 09:03
    • Replies: 0
    • Views: 7,042
    miatatu
    06.07.12 09:03 Go to last post

  16. Building a pine wood cutter on the border between two zones

    apparently makes for a very bad pine wood cutter This must be a bug, right?

    Started by Zavvy, 06.12.11 11:15
    • Replies: 9
    • Views: 63,518
    DaveyDent
    06.07.12 08:32 Go to last post

  17. Changing Username

    Hello. A couple of weeks ago I got banned from chat,trade etc and I got a mail saying my username was unacceptable and somebody had reported me ...

    Started by MrMu, 04.07.12 17:32
    • Replies: 2
    • Views: 17,879
    Swww
    05.07.12 17:01 Go to last post

  18. Consistantly Offline!

    I love this game but seriously getting sick of having to log into the game after being kicked back to the home page of TSO. Wot the hell is going on!...

    Started by SoulSnake, 05.07.12 14:39
    • Replies: 0
    • Views: 3,974
    SoulSnake
    05.07.12 14:39 Go to last post

  19. Additional iron pile

    I've added some more Iron to the deposit but didn't build mine there (before football update). I'm not sure when did it disappear because I found it...

    Started by WodzWielkiBuc, 05.07.12 07:35
    • Replies: 0
    • Views: 15,556
    WodzWielkiBuc
    05.07.12 07:35 Go to last post

  20. Crashes

    In the last week I have started to have a lot of problems with the game. The chat server resets many times every day. I have started to get a lot of...

    Started by ziggyvale, 05.07.12 06:42
    • Replies: 0
    • Views: 39,339
    ziggyvale
    05.07.12 06:42 Go to last post
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