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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,496
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,809
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,628
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,710,186
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,908
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,963
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Help can someone explain the rules of the migration to the dutch server.

    Allot of questions and no answers. And trust me I am not the only one! 1. Why is there nobody of Ubisoft or BlueBytes who can explain when the...

    Started by Vuchel, 06.07.12 17:48
    bluebyte, dutch server, migration, respectless, rude
    • Replies: 4
    • Views: 162,572
    Qualan
    06.07.12 19:11 Go to last post

  2. Bandit Camp

    I have a Bandit Camp (easy) saying 6 ppl inside it. So, after the experience with the Bandit Camp saying 3 ppl inside, I attacked with 13 soldiers.....

    Started by PelleX007, 06.07.12 06:57
    • Replies: 4
    • Views: 42,117
    Qualan
    06.07.12 13:01 Go to last post

  3. Cannon Desciption

    Cannon desciption says they can't be attacked untill all melee units is dead , yet they are being attacked before all melee is dead

    Started by miatatu, 06.07.12 09:03
    • Replies: 0
    • Views: 7,023
    miatatu
    06.07.12 09:03 Go to last post

  4. Building a pine wood cutter on the border between two zones

    apparently makes for a very bad pine wood cutter This must be a bug, right?

    Started by Zavvy, 06.12.11 11:15
    • Replies: 9
    • Views: 63,190
    DaveyDent
    06.07.12 08:32 Go to last post

  5. Changing Username

    Hello. A couple of weeks ago I got banned from chat,trade etc and I got a mail saying my username was unacceptable and somebody had reported me ...

    Started by MrMu, 04.07.12 17:32
    • Replies: 2
    • Views: 17,830
    Swww
    05.07.12 17:01 Go to last post

  6. Consistantly Offline!

    I love this game but seriously getting sick of having to log into the game after being kicked back to the home page of TSO. Wot the hell is going on!...

    Started by SoulSnake, 05.07.12 14:39
    • Replies: 0
    • Views: 3,856
    SoulSnake
    05.07.12 14:39 Go to last post

  7. Additional iron pile

    I've added some more Iron to the deposit but didn't build mine there (before football update). I'm not sure when did it disappear because I found it...

    Started by WodzWielkiBuc, 05.07.12 07:35
    • Replies: 0
    • Views: 15,519
    WodzWielkiBuc
    05.07.12 07:35 Go to last post

  8. Crashes

    In the last week I have started to have a lot of problems with the game. The chat server resets many times every day. I have started to get a lot of...

    Started by ziggyvale, 05.07.12 06:42
    • Replies: 0
    • Views: 39,022
    ziggyvale
    05.07.12 06:42 Go to last post

  9. I don't log in..

    Or a problem when I click on the play button now tells me that the connection to the server and failed that i can do! Use google chroome

    Started by Enrycostyle1989, 05.07.12 00:41
    • Replies: 1
    • Views: 3,147
    Bashful
    05.07.12 00:50 Go to last post

  10. Italian traduction?

    Is bargained the game in italian language?:confused:

    Started by WILEz, 14.06.12 18:26
    • Replies: 1
    • Views: 8,195
    Enrycostyle1989
    05.07.12 00:30 Go to last post

  11. Friend list Bug

    I noticed today that i keep loosing people wich should be on the friends list.. When i shuffle between the all, friends and guild tabs they tend to...

    Started by Lovacumutnom, 12.04.12 14:06
    • Replies: 1
    • Views: 16,620
    DarKHypnoX
    04.07.12 23:33 Go to last post

  12. Guild members online?

    When are you going to fix so you can se if guildys are online/offline?

    Started by Dynis, 29.06.12 11:10
    • Replies: 1
    • Views: 4,741
    Dynis
    04.07.12 16:02 Go to last post

  13. Chat window extension

    Through use of trade, I'm using the window extension, but time and time again it over extends and the options to extend and minimize the window...

    Started by Dave-i-am, 03.07.12 22:16
    • Replies: 2
    • Views: 7,586
    SirRoy
    04.07.12 04:43 Go to last post

  14. Watches for Explorers

    Would it be possible to provide the explorers with some brand new watches so that they know when the 6h,12h,24h period is over? Today they lost...

    Started by Mystic, 03.07.12 20:37
    • Replies: 0
    • Views: 11,077
    Mystic
    03.07.12 20:37 Go to last post

  15. Thumbs down marble deposit

    Hi to all,i just wanna to report bug.I have 3 territories now but my geologist cant fint another marble deposit,i have only one found on the map.

    Started by maroza, 02.04.12 12:03
    geologist, marble
    • Replies: 9
    • Views: 102,109
    LordGreyBush
    03.07.12 18:01 Go to last post

  16. Adventure icon never appeared

    The adventure icon never appeared when I started Traitors yesterday. I've done plenty of adventures and never had this problem. I'm sure the...

    Started by seeKlord, 03.07.12 11:17
    • Replies: 4
    • Views: 22,724
    Nukar
    03.07.12 17:46 Go to last post

  17. Trade Delay's

    Hi i've been noticing trade offer's coming in well after trade post has expired. Had a offer the other day arrive 4 hr's after posting, then today...

    Started by Clud, 03.07.12 06:45
    • Replies: 1
    • Views: 8,806
    Nukar
    03.07.12 07:15 Go to last post

  18. Missing Stock

    Hi guys, I clicked on someone's trade offer yesterday (400 steel swords for some footballs) and it took the swords out, but they must have never...

    Started by BeerDrinker, 02.07.12 03:49
    missing stock, trade
    • Replies: 1
    • Views: 6,017
    BeerDrinker
    03.07.12 03:02 Go to last post

  19. What happened to my trade letters containing buyed goods?

    I had 5-6 letters of trade which happened(go to trade window, buy goods, get letter containing goods(containing only 1 button - accept)) every one...

    Started by Brunanji, 02.07.12 11:02
    • Replies: 3
    • Views: 13,578
    DamianG
    02.07.12 20:34 Go to last post

  20. Lightbulb Friary takes one square instead of square and a half like watermill

    I see that friary takes only one square (when building) and the rest of the building can be built on another building. It should be like the...

    Started by Observer, 16.06.12 11:00
    friary
    • Replies: 3
    • Views: 23,099
    DamianG
    02.07.12 17:39 Go to last post
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